Hampton Inn Waterbury

Hotels
Hampton Inn
8.1 (492 reviews)
777 Chase Parkway , Waterbury , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Varied breakfast options
Cons:
Dirty pool
Noisy rooms
Unpleasant odors

Categories

Cleanliness
6.99
Reviews mentioned dirty rooms and bug sightings, indicating cleanliness issues.
Service
8.96
Most interactions were positive, with staff described as friendly.
Location
9
Conveniently located, though noise from the highway is a minor issue.
Room Quality
7.95
While some rooms were clean, others had unpleasant odors and noise issues.
Amenities
6.98
The pool was noted as dirty and closed at times, disappointing guests.
Value for Money
7.44
Some guests felt the hotel charges were not justified based on the quality.
Food and Beverage
8.49
Breakfast options were well-received, contributing positively to the stay.
Overall Experience
8.96
Despite several complaints, some guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Convenient Location
Located off Interstate-84, the Hampton Inn Waterbury is just minutes away from popular attractions like Western Hills Golf Course and Brass Mills Center Mall.

Comfortable Accommodations
Enjoy spacious rooms featuring free Wi-Fi, a cable TV, coffee maker, work desk, and cozy carpeted floors for a relaxing stay.

Fantastic Amenities
Indulge in a daily buffet breakfast, 24/7 coffee and tea in the lobby, and take advantage of the indoor pool, on-site gym, laundry facilities, and free parking during your visit.

Book now for a delightful and convenient stay at the Hampton Inn Waterbury!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 492 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 8.96
A
Aurea couple us
10
2026-04-15 via Nuitee
M
Mary solo_traveller us
10
It was wonderful. The property is clean and in iting
Pros:

Breakfast was wonderful. Lots of options

Cons:

Nothing

2026-04-10 via Nuitee
D
DAVID solo_traveller us
7
Pros:

AC didn't work in first room. they remidied quickly and moved my room
New room AC worked, but shower head didn't adjust, mirrored closet door taped, magnet falling off
People were super

2026-04-06 via Nuitee
B
Brown extended_group us
9
2026-04-05 via Nuitee
F
Fernando extended_group es
10
Waterbury
Pros:

La comodidad de aparcamiento, la situación y el desayuno

Cons:

Nada

2026-04-02 via Nuitee
S
Shawn couple us
7
Convenient location ~ close to restaurants and nearby Middlebury and Naugatuck.
Pros:

Conveniently located and good front desk staff and updated bathroom.

Cons:

The vending machine didn’t work and may have charged me even though I didnt get the snack. Internet didn’t connect.

2026-03-29 via Nuitee
J
Jacqueline couple us
4
Pros:

Close to the interstate

Cons:

Staff was rude and not helpful

2026-03-27 via Nuitee
E
Ekaseta Business Atlanta, Georgia
4
Moldy breakfast
Pros:

Room was fine, staff was nice enough. Breakfast in the morning was food that had mold on it. Manager called me and tried to gaslight me into thinking I was wrong. Said “I ate some fruit and it was fine”. I brought the moldy fruit to the attention of the front desk and they did dispose of it. Apparently they get a box of fruit every 2 weeks that they have to make last.

I won’t stay here again

2026-03-25 via Tripadvisor
M
Molina family_with_children us
10
Pros:

Nice and clean friendly staff

2026-03-23 via Nuitee
L
Leann couple us
9
2026-03-20 via Nuitee
H
Hailey solo_traveller us
9
2026-03-18 via Nuitee
D
Darlene solo_traveller us
5
Cons:

I went there to enjoy the pool but I won't go in it because the stairs and ladders were slimy and dirty on the bottom

2026-03-17 via Nuitee
D
Douglas solo_traveller us
9
2026-03-15 via Nuitee
J
Jessica family_with_children us
7
Love the employees & pool! Room should have been cleaned better. Not safe when things are not vacuumed up.
Pros:

Employees were very friendly. Breakfast was great. Pool was clean.

Cons:

My room appeared clean until I moved the little ottomans from under the desk and there was two blue clear Advils on the floor. Thankfully kids did not get to them. Also there is tape on the wall behind the door maybe from a party or something prior to my stay. Usually the rooms are clean. Not sure what happened but I am grateful I found the Advil before the kids.

2026-03-15 via Nuitee
M
Mort couple us
10
Pros:

The staff was great

2026-03-09 via Nuitee
P
Perez family_with_children us
8
2026-03-05 via Nuitee
A
Amanda family_with_children us
10
2026-03-05 via Nuitee
M
Moreno couple us
9
Vacaciones
Pros:

Si todo limpio y un buen servicio

2026-02-09 via Nuitee
M
Malik couple us
9
2026-01-31 via Nuitee
A
Anna couple us
3
2026-01-27 via Nuitee