Hotel Lumière an der Messe

The only positive about this hotel
The staff were helpful and friendly
The rooms were clean and nice
The surrounding area was not safe
And the parking was very limited

Nice Place , Great for the Price but close to Hbf ( Shady Characters all over)

The staff was pleasent over all. The problem with this hotel is we book the room for 3 people, and were taken back when we entered the room to find the toilet was behind closed door but the rest of the bathroom(sink and shower) is all glass so absolutely no privacy. It is ok if you are a couple but if you have someone else with you or kids it is unacceptable.

In our booking with them they k ew there was3 guests, but only received 2 sets of towels, 2 glasses and mugs, not very professional, then to make matters worse our private patio, has cigarette but on the floor, and table. If you are looking for a hotel, look some else.

The room is spacious and mostly clean except I found some old blood stain on bedsheet when I woke up in the morning. And I reported it to hotel staffer, he came to my room and saw it himself and that night we got a clean sheet. However we also told them two lamps in our room were broken, they promised to fix them the second day, but two broken lamps remained unfixed when we checked out.

Helpful staff, only a few mins walk from Frankfurt main train station, recommend

Excellent stay. Friendly service.

I stayed in a room underground with a terrace; someone threw a diaper onto it. It is terrible.

I loved Shapti (sp) he was kind and professional at all times.
Anna my housekeeper did an outstanding job. Every day it felt like it was my first day in the room. Bed was made.up very nicely. Sheets extremely clean!
Very close to the Frankfurt Main Train Station!
I took a day trip to Vienna Austria from this station.
It also is a stop for the Hop on/Off tour bus.

The hotel was very nice. The Thai restaurant in the lobby was very good.
The vagrants outside didnt bother me too much since the whole area is filled with these unfortunate souls . Check in was easily done in person by the friendly desk agent.
I would ask that guests are insruced how to utilize thier room key to activate the power outlets and some of the lighting in the room....I had to charge my phone in the hallway amd the housekeeper showed me the operation....simple but if you dont know you dont know!
Very nice hotel...I would stay there again in the future.

Very dirty rooms, the only thing clean are the sheets. It seems as if they do not clean any upholstery as there were brown and white stains all over the curtains, floors, and bed frames. Bathroom smelled of urine, and you could see greasy hand prints all over the furniture. The fridge did not work at all, AC was very poor. Extremely loud outside the window due to the train and traffic. Its also a very unsafe feeling area if you are a female by yourself. The employees were nice, but that was the only redeeming quality. They majorly need to improve their room service standards. It was also advertised that there were laundry services for guests on site, but that is incorrect. I wont be booking this hotel again.

Really nice place to stay if traveling with large groups.

Thanks

I would like to inform you that I stayed at the hotel for only one night, despite having paid for four nights. I decided to check out early because I did not feel safe in the area there were people who appeared to be intoxicated or engaging in questionable behavior right outside the hotel entrance at 3 meters far.

Additionally, the room was not as clean as expected, and I even saw a cockroach inside. For these reasons, I preferred to forfeit the remaining nights and move to another hotel in a safer area.

The room was clean and completely updated and good value.. The area and location is very sketchy but just across the road from the business area and a couple nice coffee shops very close… Last resort I would stay again…

Overall, great, no problems checking in as well cleaned and maintained room. Bed was nice too.

This place was very convenient for the couple of stays there on our trip. The room was pretty decent except for the fact that our bathroom has a clear glass wall which wasn't great seeing as I was on holiday with my daughter! The shower cubicle was more like a display cabinet. I went and sat in the lobby so that my daughter could have some privacy and vice versa. The second room we had at the end of the holiday was somewhat more private but still not a bathroom with a door. At least the toilet had a door in both rooms.
The receptionist did change our reservation to a twin room upon request which was great.
I've stayed in some rough areas of Queens (NYC) so I'm okay with things being a bit run down around a hotel. But I wouldn't recommend this place if you are a bit nervous, at night. There are lots of dope smoking homeless people around the station. But, if you're okay with that, I would recommend this hotel. The beds were comfortable and there was a kettle and fridge. The shampoo in the shower was empty, which I found out mid shower.
We would have had breafast, but 44 euros for the two of us per night was unacceptable. We found a great bakery next door which was great value and served nice breakfast and coffee.

The property is just okay with dated rooms. Even though the room seemed clean it just doesn’t appear clean due to it being dated and the condition of the carpet. Close to the train and ok for only spending the one night.

Hotel was very close to the train station. The neighborhood had some undesirable elements. It seemed pretty safe during the day but wouldn’t want to be out late at night. We had 5 in our party with adult children so were a bigger group to help deter any unwanted activity. Really great Thai place a block away from the hotel.

Location is great. Just some seedy people that seem to sleep out front on the road.hotel was clean and quiet and comfortable. All the hotels/ streets near the station have drug dealers and users

Close to downtown and Hbf