Econo Lodge Inn & Suites Gatlinburg at the Convention Center

Hotels
Econo Lodge
8 (2787 reviews)
135 Reagan Drive , Gatlinburg , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast experience

Categories

Cleanliness
7.33
Some reviews highlighted cleanliness issues, such as hair in the bathroom and a general lack of upkeep.
Service
8.8
Staff received positive remarks for being friendly and helpful, contributing to a good service rating.
Location
9.34
Many reviews praised the location for being convenient and accessible to local attractions.
Room Quality
7.79
Rooms were noted to be comfortable but with some variations in bed quality.
Amenities
7.32
The breakfast area was criticized for its size and quality, affecting the overall amenities score.
Value for Money
8.78
Overall value was seen as good, particularly for the favorable location and price.
Food and Beverage
6.33
Breakfast offerings were repeatedly mentioned as inadequate, impacting the score negatively.
Overall Experience
8.3
Despite some issues, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Location

Located in central Gatlinburg, this Econo Lodge Inn & Suites is the perfect base for exploring the area. Just a short drive from Pigeon Forge and the Smoky Mountains National Park, guests can easily immerse themselves in the beauty of Tennessee.

Comfortable Accommodations

Each room at this hotel is equipped with everything you need for a relaxing stay, including a cable TV, coffee-making facilities, and some rooms even have a microwave and refrigerator. Whether you're here for a quick getaway or an extended stay, you'll feel right at home.

Great Amenities

Start your day right with a complimentary continental breakfast and stay connected with free Wi-Fi access. Take a refreshing dip in the outdoor pool or make use of the 24-hour reception for any assistance you may need. With free on-site parking, your stay will be stress-free from start to finish.

Book your stay at Econo Lodge Inn & Suites today for a memorable Tennessee experience.

Important information:

Please note that trailer parking is unavailable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2787 reviews
Cleanliness: 7.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 6.33
Overall Experience: 8.3
K
Kristne couple us
10
It’s was great and we seen a bear
Pros:

Beautiful and clean
Our room was specious

2026-07-04 via Nuitee
C
Casey solo_traveller us
1
Cons:

I got bit by something all night long

2026-07-04 via Nuitee
G
Geralyn solo_traveller us
8
Pros:

Location, had a loud fan in bathroom and we liked that

Cons:

A bit dark in room even with lights on

2026-07-04 via Nuitee
T
Tom solo_traveller us
8
2026-07-04 via Nuitee
L
Larry solo_traveller us
10
Pros:

Location and the staff

Cons:

Booking.com booking my stay twice but so far I've been charged once. Other than that pleased

2026-07-02 via Nuitee
S
Skylar couple us
7
2026-07-02 via Nuitee
D
Darren solo_traveller us
2
Poor service
Pros:

Place was dirty, floors was never mopped, 1 day no housekeeping, no toilet paper had to go too the desk, bed was not comfortable at all, phone showed message the entire stay and no message. Ask for a first floor room got to the hotel and told not available was shown a room in what they called a tower on 2 floor did have an elevator but was a queen room we booked a king room. Booking.com was great!

Cons:

Coffee all day

2026-07-02 via Nuitee
G
Gwenn couple us
8
Perfect
Pros:

Location, remodeled room with high ceiling felt so open and comfortable. No rug floor was awesome, cleaner feeling!

Cons:

Parking was challenging for a bigger vehicle

2026-07-02 via Nuitee
Y
Ysbianny family_with_children us
8
Me gustó la piscina está muy buena !!
Pros:

Me gustó porque a parte de la excelente ubicación, tiene su recepción donde siempre tienes jugos Muffins café todo el que quieras libre !!

Cons:

No me gustó mucho el olor de los cuartos en el tercer piso olía a encerrado a polvo , porq pasé dos días en la parte del piso 2 y fueron excelentes, si pudiera darle un tips que haría toda la diferencia que las sábanas sean todas de color blanco !!

2026-07-02 via Nuitee
R
Rgood64 family_with_children us
10
Great place to stay in the heart of Gatlinburg, TN.
Pros:

The room was very spacious and well maintained. We were on a first-floor end unit near the pool and thought it would be loud, but surprisingly, it was very quiet. The motel was very convenient to all the places we wanted to see, and parking for my large pickup truck was very easy and convenient.

Cons:

There ws nothin to dislike in our opinion.

2026-07-01 via Nuitee
C
Crystal couple us
10
2026-07-01 via Nuitee
C
Crystal couple us
10
Nice trip and loved the pool right outside my door
Pros:

Location is great and to be so close to the parkway it is pretty quiet. The room was large and clean

Cons:

The water pressure in the shower is my only complaint

2026-07-01 via Nuitee
B
Billy solo_traveller us
8
2026-07-01 via Nuitee
T
Turrill couple us
5
2026-06-30 via Nuitee
V
Victoria family_with_children us
4
Rooms are not the cleanest. Out dated. The Clark was nice. Best part, hot shower and cold a/c
Pros:

The location was perfect.

Cons:

Looks like a drug and prostitution unit on the outside rooms. You could tell where the suite area was, it looked more presentable.

2026-06-30 via Nuitee
R
Ramazan solo_traveller us
8
Decent hotel
Pros:

Good hotel, free breakfast just basics coffee, apple juice during breakfast only.

Cons:

Parking was free but it was confusing where to park as most spaces were taken by the hotel. And they were marked "no parking allowed but cars were parked there already. Was able to find parking nearby.

2026-06-30 via Nuitee
J
Joanna solo_traveller us
8
Pros:

Close to everything

Cons:

N/A

2026-06-29 via Nuitee
B
Bethany extended_group us
10
2026-06-29 via Nuitee
M
Mike family_with_children us
8
Pros:

room was very clean staff was excellent location was great in walking distance to everything in Gatlinburg.

Cons:

na

2026-06-29 via Nuitee
J
Jimmy solo_traveller us
9
Pros:

The room was clean and comfortable. We loved the location it was in walking distance of the strip and very convenient.

2026-06-29 via Nuitee