Econo Lodge Inn & Suites Gatlinburg at the Convention Center

Hotels
•
Econo Lodge
8 (2901 reviews)
135 Reagan Drive , Gatlinburg , US
+1 865-436-7991

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast experience

Categories

Cleanliness
7.33
Some reviews highlighted cleanliness issues, such as hair in the bathroom and a general lack of upkeep.
Service
8.8
Staff received positive remarks for being friendly and helpful, contributing to a good service rating.
Location
9.34
Many reviews praised the location for being convenient and accessible to local attractions.
Room Quality
7.79
Rooms were noted to be comfortable but with some variations in bed quality.
Amenities
7.32
The breakfast area was criticized for its size and quality, affecting the overall amenities score.
Value for Money
8.78
Overall value was seen as good, particularly for the favorable location and price.
Food and Beverage
6.33
Breakfast offerings were repeatedly mentioned as inadequate, impacting the score negatively.
Overall Experience
8.3
Despite some issues, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Location

Located in central Gatlinburg, this Econo Lodge Inn & Suites is the perfect base for exploring the area. Just a short drive from Pigeon Forge and the Smoky Mountains National Park, guests can easily immerse themselves in the beauty of Tennessee.

Comfortable Accommodations

Each room at this hotel is equipped with everything you need for a relaxing stay, including a cable TV, coffee-making facilities, and some rooms even have a microwave and refrigerator. Whether you're here for a quick getaway or an extended stay, you'll feel right at home.

Great Amenities

Start your day right with a complimentary continental breakfast and stay connected with free Wi-Fi access. Take a refreshing dip in the outdoor pool or make use of the 24-hour reception for any assistance you may need. With free on-site parking, your stay will be stress-free from start to finish.

Book your stay at Econo Lodge Inn & Suites today for a memorable Tennessee experience.

Important information:

Please note that trailer parking is unavailable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 2901 reviews
Cleanliness: 7.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 6.33
Overall Experience: 8.3
S
Steve • couple • us
8
Nice room with a good location
Pros:

The location was nice.

Cons:

It needed more light and maybe a larger Tv

2026-10-13 • via Nuitee
A
Alexis • couple • us
1
checked into the room & immediately checked out within 10 minutes, the room was musky smelling, & there was dirt
Pros:

Nothing at all.

Cons:

Room was musky, dirty towels in the bathroom, small hallways

2026-10-13 • via Nuitee
A
Austin • couple • us
8
2026-10-13 • via Nuitee
G
Gidget • family_with_children • us
10
It was clean, comfortable and affordable!
Pros:

1 block from the strip

Cons:

There was nothing to NOT like!

2026-10-13 • via Nuitee
T
Tony • family_with_children • us
10
My stay overall was amazing.
Pros:

location was amazing and very quite. We loved that we could just walk to downtown and didn't have to drive everywhere. The room was very clean.

Cons:

Some of the staff was not very friendly. They weren't mean they just weren't personal. Didn't greet us when we came in or left when getting breakfast or drinks.

2026-10-13 • via Nuitee
J
John • solo_traveller • us
9
Pros:

Location

Cons:

Second floor

2026-10-12 • via Nuitee
A
Adela • extended_group • mx
9
2026-10-12 • via Nuitee
I
Italia • solo_traveller • us
10
Pros:

The room was spacious and clean. Great location! Walking distance to everything!

2026-10-12 • via Nuitee
P
Paul • couple • gb
6
Done for 1 night
Pros:

Breakfast very limited so we only had coffee. Room def wasn't 4*. Toilet leaked and the floor needed a deep clean (socks were dirty just walking on it). Comfy bed.

Cons:

Room cleanliness

2026-10-11 • via Nuitee
B
Bessie • couple • us
2
Staff was not happy never smiled will not stay again
Pros:

How close it was you could park and walk to everything

Cons:

Had a smell of bleach when we opened door to room and it wasn’t clean stain in tub and stuff on wall floors not mopped and sheet had holes and stains on bottom of cover under mattress and after getting out of shower a small roach crawled across floor

2026-10-09 • via Nuitee
T
Trenton • couple • us
8
2026-10-09 • via Nuitee
K
Kevin • couple • us
7
Overall it was worth the money and will use them again, but maybe a different room.
Cons:

Bathroom was very small and not designed well at all. You had to completely step inside and close door before you could access shower. Internet was funky and explained it goes in and out, which it did. We had to step outside our door to get it to connect. Several other guest complained about it also.

2026-10-08 • via Nuitee
G
Geri • family_with_children • gb
3
Very disappointing and unsatisfactory
Pros:

Location only.

Cons:

Bathroom was filfy, very basic furnishings. No central light had to rely on bedside lights, one of which wasn't working. The room was badly designed with one sofa and hard chairs. We didn't get breakfast and there was no facility to make hot drinks other than coffee. Even then there were no proper cups, only paper ones and not enough for six people. This was a very poor stay and I would not recommend it to anyone.

2026-10-08 • via Nuitee
H
Harold • couple • us
10
2026-10-07 • via Nuitee
M
Mashreki • couple • us
10
2026-10-07 • via Nuitee
L
Lori Boots • solo_traveller • us
9
Pros:

We love this hotel and will be the only hotel we will. Use for our stays in Gatlinburg

Cons:

Nothing

2026-10-07 • via Nuitee
H
Heather • couple • us
10
2026-10-07 • via Nuitee
R
Rodney • couple • us
7
2026-09-19 • via Nuitee
S
Sally • couple • us
10
Very satisfied with room and price was reasonable
Pros:

Location is within walking to main strip
Nice room clean and comfortable
Nice pool

Cons:

Found nothing

2026-09-19 • via Nuitee
J
Joey • couple • us
1
2026-09-19 • via Nuitee