Econo Lodge Inn & Suites Gatlinburg at the Convention Center

Hotels
Econo Lodge
8 (2901 reviews)
135 Reagan Drive , Gatlinburg , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast experience

Categories

Cleanliness
7.33
Some reviews highlighted cleanliness issues, such as hair in the bathroom and a general lack of upkeep.
Service
8.8
Staff received positive remarks for being friendly and helpful, contributing to a good service rating.
Location
9.34
Many reviews praised the location for being convenient and accessible to local attractions.
Room Quality
7.79
Rooms were noted to be comfortable but with some variations in bed quality.
Amenities
7.32
The breakfast area was criticized for its size and quality, affecting the overall amenities score.
Value for Money
8.78
Overall value was seen as good, particularly for the favorable location and price.
Food and Beverage
6.33
Breakfast offerings were repeatedly mentioned as inadequate, impacting the score negatively.
Overall Experience
8.3
Despite some issues, many guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:52

Property Description

Convenient Location

Located in central Gatlinburg, this Econo Lodge Inn & Suites is the perfect base for exploring the area. Just a short drive from Pigeon Forge and the Smoky Mountains National Park, guests can easily immerse themselves in the beauty of Tennessee.

Comfortable Accommodations

Each room at this hotel is equipped with everything you need for a relaxing stay, including a cable TV, coffee-making facilities, and some rooms even have a microwave and refrigerator. Whether you're here for a quick getaway or an extended stay, you'll feel right at home.

Great Amenities

Start your day right with a complimentary continental breakfast and stay connected with free Wi-Fi access. Take a refreshing dip in the outdoor pool or make use of the 24-hour reception for any assistance you may need. With free on-site parking, your stay will be stress-free from start to finish.

Book your stay at Econo Lodge Inn & Suites today for a memorable Tennessee experience.

Important information:

Please note that trailer parking is unavailable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2901 reviews
Cleanliness: 7.33
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 6.33
Overall Experience: 8.3
S
Smith solo_traveller us
7
2026-08-27 via Nuitee
J
Joseph solo_traveller us
10
Pros:

Nice room
Quiet
Close to town

Cons:

My wife almost slipped in the shower because they had cleaned it with something slippery but after we ran the water for a minute it was fine

2026-08-27 via Nuitee
A
ANNA solo_traveller pl
10
Pros:

Blisko głównej ulicy z atrakcjami. Pokój byl duzy i czysty. Miejsce bardzo klimatyczne. Obsługa bardzo miła i pomocna. Wszystko zgodne ze zdjęciami.

2026-08-26 via Nuitee
J
Jimmy solo_traveller us
8
2026-08-26 via Nuitee
M
Mac family_with_children us
10
excellent stay
Pros:

location was perfect

Cons:

vending machine drinks were stale

2026-08-26 via Nuitee
S
Steve couple us
8
2026-08-25 via Nuitee
B
Billy couple us
1
2026-08-25 via Nuitee
J
Jason solo_traveller us
8
2026-08-25 via Nuitee
J
Jason solo_traveller us
8
2026-08-25 via Nuitee
B
Billy couple us
1
Will not stay there again.
Pros:

Staff was friendly. Close to convention center.

Cons:

The room was not clean, it smelled like mold. Sheets and pillowcases had holes in them. Pillows were yellow. We paid for 2 nights but only stayed one, just couldn’t sleep there another night. The reviews online were good is the only reason I booked it and it was close to the convention center.

2026-08-25 via Nuitee
K
Kenetta couple us
4
I did not complain while there bc I didn’t want to chance that they would somehow backlash and there was no where else c
Pros:

I’ve stayed here annually for 6 years now. This year we decided to get the king suite and it was far from what I expected. The baseboards were pulling from walls with mold behind. Stains all over the drop ceiling tiles, dust bunnies handing from lamps, walls, head boards. Bathroom floor missing pieces and worst of all the musty/mildew smell is awful. We both had sore throats and felt sick after a week here.

Cons:

Pool was nice and staff were great.

2026-08-24 via Nuitee
K
Kenetta couple us
3
2026-08-24 via Nuitee
R
Roger couple us
10
The room near a serious update
Pros:

Location was great near the parkway

Cons:

The pictures on there web page needs to be updated they are real outdated. Doesn’t say which rooms had balconies. I paid for a Queen Suite only to be told it doesn’t have a balcony so they down graded me to a room with a balcony but no money was refunded to me. Very disappointed on that part if the web page has which rooms has balconies I wouldn’t paid the upgrade to a suite.

2026-08-24 via Nuitee
D
darrian couple us
3
Pros:

Staff was very helpful. Mini fridge and microwave worked well.

Cons:

The room smelled bad. Special request that they approved was not done. Pool was dirty.

2026-08-23 via Nuitee
Y
Yolanda couple us
10
2026-08-22 via Nuitee
B
Belinda couple us
10
2026-08-22 via Nuitee
K
Kayla solo_traveller us
10
Pros:

It was quiet and loved that they had rocking chairs outside your room that was comfortable. Liked that it was very well lit up, and you can get coffee and drinks any time. They have free breakfast. I love the location. Staff was friendly and nice

Cons:

The room did have a musty smell but nothing unbearable.

2026-08-22 via Nuitee
K
Kenneth family_with_children us
8
Everything was good, but I didn’t like how you can’t change your reservation to cancel or add days etc…. Also workers we
Pros:

Location to the strip

Cons:

Parking is tight and very limited

2026-08-21 via Nuitee
M
Marcel solo_traveller nl
7
2026-08-19 via Nuitee
L
lefever solo_traveller us
9
Peaceful and relaxing
Pros:

Close to everything, covered parking. Breakfast was good, could have been better with bagels that were toasted. Toaster not turned on.

2026-08-18 via Nuitee