Best Western Plus Waterloo & Cedar Falls

Hotels
Best Western Plus
8.4 (368 reviews)
205 W 4Th St , Waterloo , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Breakfast Options
Location
Comfortable Rooms
Cons:
Customer Service Issues
Noise Disturbance

Categories

Cleanliness
7.95
Overall positive sentiment about cleanliness, but noted some issues.
Service
8.75
Mixed sentiments; some staff were accommodating, but others showed poor customer service.
Location
8.35
Frequently mentioned as a positive aspect, great parking and downtown access.
Room Quality
8.45
Rooms were clean and comfortable, maintaining standards.
Amenities
8.45
Good amenities, but some mentioned issues such as ice machines.
Value for Money
8.25
Good value, but some guests had concerns regarding initial pricing.
Food and Beverage
8.65
Breakfast options received strong positive feedback.
Overall Experience
8.35
Generally positive experience with noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:29

Property Description

Convenient Location
Situated in Waterloo, Iowa, the Best Western Plus Executive Residency Waterloo & Cedar Falls is just 11 km from Gallagher Bluedorn Performing Arts Center, making it an ideal choice for travelers seeking entertainment and cultural experiences.

Modern Amenities
This 3-star hotel boasts a fitness center, indoor pool, and air-conditioned rooms with complimentary WiFi. Guests can enjoy the convenience of in-room desks, coffee machines, flat-screen TVs, and even kitchenettes in select rooms.

Exceptional Services
With a 24-hour front desk, shared lounge, and business center, guests can expect top-notch service and convenience throughout their stay. Plus, the proximity to Waterloo Regional Airport adds an extra layer of accessibility to this already impressive hotel.

Book your stay at Best Western Plus Executive Residency Waterloo & Cedar Falls now for a memorable and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Location

Guest Reviews

8.4
Based on 368 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.35
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.25
Food and Beverage: 8.65
Overall Experience: 8.35
V
Vijay family_with_children us
7
2026-08-24 via Nuitee
J
Jayjay099 Couples Cartersville, Georgia
8
A Few Hiccups
Pros:

THIS BW is in downtown Waterloo, felt safe in this small city😃 Check-In and Out was easy. Room came off clean or was it🤔 When I got into bed, I was poked by the back of an earring that was under the sheets🤮 So do they change out all the bed sheets🤔 TV is around 36in. with okay channel selection. Parking can be rough, you can park on the streets if you can find a spot😳 it’s free between 5pm - 9am, then you pay or get fined😡 Parking garage across the street at a cost. Breakfast is your normal BW selection. Bathroom is a tight fit, but works. Plenty of hot shower water and good pressure.

2026-08-19 via Tripadvisor
B
Brandy couple us
10
2026-08-15 via Nuitee
T
todde879 Friends getaway
10
Exceptional Stay once again!
Pros:

Exceptional stay! Every July I attend the National Wrestling Hall of Fame weekend in Waterloo, Iowa and stay at the Best Western. GM Kari and assistant GM Samantha always welcome me with open arms from their front desk staff of Jennifer, Wendy, Lacy, Julie, and Mariah. The rooms are extremely clean and comfortable and the morning breakfast that Comika and Christy put out is a great way to start my day. I always have a enjoyable and memorable weekend when staying there. I will most definitely be back next July! Thanks again!

2026-07-28 via Tripadvisor
T
Todd couple us
9
2026-07-18 via Nuitee
C
Christina family_with_children se
8
2026-07-07 via Nuitee
J
Joann extended_group us
10
Pros:

It was awesome

2026-07-05 via Nuitee
N
Nelson family_with_children us
10
2026-06-29 via Nuitee
M
Margaret family_with_children us
10
2026-06-29 via Nuitee
J
Joshua solo_traveller us
10
Pros:

It was in a central location to where I needed to be.

Cons:

Parking was in a ramp across the street.

2026-06-16 via Nuitee
H
hcbrower Family
4
Helpful Staff, But Too Many Issues
Pros:

We stayed here for a convention and appreciated being allowed to check in early. Unfortunately, our room's AC was not working, making for a very uncomfortable first night. The hotel did provide a fan and moved us to a new room the next day after maintenance confirmed the issue.

The biggest problem was the elevators. They were extremely slow, and one was out of service during a busy convention weekend, forcing many guests to take the stairs just to stay on schedule. This would have been especially difficult for anyone with mobility issues.

We were also disappointed by the service in the restaurant, bar, and breakfast area. Staff made us feel unwelcome, and after a poor interaction with the bartender, our party of six chose to skip dinner there and eat sandwiches in our room instead.

The front desk and maintenance staff were helpful, but overall the hotel needs to improve its elevators, maintenance, and customer service before we would consider staying again.

2026-06-15 via Tripadvisor
H
Heather extended_group us
8
2026-05-24 via Nuitee
S
Stan solo_traveller us
9
2026-05-19 via Nuitee
M
Micheal couple us
10
2026-05-15 via Nuitee
F
Frank family_with_children us
1
Will not book there again.
Pros:

Nothing.

Cons:

Best Western cancelled my reservation overnight. When I got there I had to wait five minutes for front staff to show up. And I showed up around 8pm. They didn’t have my reservation and the location and quality was worse than in the pictures.

2026-04-15 via Nuitee
F
Francis couple us
10
Perfectly fine
Pros:

Everything

Cons:

All is good

2026-04-07 via Nuitee
L
Lindsey couple us
10
Pros:

Close to where I needed to be

Cons:

A little pricey

2026-04-04 via Nuitee
J
Jody Slominski family_with_children us
10
Pros:

Excellent service checking in. Great accommodations. Delicious breakfast. Ty

2026-04-01 via Nuitee
S
Shawnae family_with_children us
9
2026-02-24 via Nuitee
D
David couple us
10
Great place to stay. Always welcoming
Pros:

Breakfast had a nice variety…not just carbs

Cons:

A staff member entered the pool area (close to closing time) and seemed to purposefully stare at us to get us to leave. It made us uncomfortable. It wasn’t in line with the awesome experience we always have with staff at this hotel.

2026-01-20 via Nuitee