Best Western Plus Waterloo & Cedar Falls

Hotels
•
Executive Residency by Best Western
8.4 (354 reviews)
205 W 4Th St , Waterloo , us

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Children allowed
Pets allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Breakfast Options
Location
Comfortable Rooms
Cons:
Customer Service Issues
Noise Disturbance

Categories

Cleanliness
7.95
Overall positive sentiment about cleanliness, but noted some issues.
Service
8.75
Mixed sentiments; some staff were accommodating, but others showed poor customer service.
Location
8.35
Frequently mentioned as a positive aspect, great parking and downtown access.
Room Quality
8.45
Rooms were clean and comfortable, maintaining standards.
Amenities
8.45
Good amenities, but some mentioned issues such as ice machines.
Value for Money
8.25
Good value, but some guests had concerns regarding initial pricing.
Food and Beverage
8.65
Breakfast options received strong positive feedback.
Overall Experience
8.35
Generally positive experience with noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:29

Property Description

Convenient Location
Situated in Waterloo, Iowa, the Best Western Plus Executive Residency Waterloo & Cedar Falls is just 11 km from Gallagher Bluedorn Performing Arts Center, making it an ideal choice for travelers seeking entertainment and cultural experiences.

Modern Amenities
This 3-star hotel boasts a fitness center, indoor pool, and air-conditioned rooms with complimentary WiFi. Guests can enjoy the convenience of in-room desks, coffee machines, flat-screen TVs, and even kitchenettes in select rooms.

Exceptional Services
With a 24-hour front desk, shared lounge, and business center, guests can expect top-notch service and convenience throughout their stay. Plus, the proximity to Waterloo Regional Airport adds an extra layer of accessibility to this already impressive hotel.

Book your stay at Best Western Plus Executive Residency Waterloo & Cedar Falls now for a memorable and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 5 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 354 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.35
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.25
Food and Beverage: 8.65
Overall Experience: 8.35
F
Frank • family_with_children • us
1
Will not book there again.
Pros:

Nothing.

Cons:

Best Western cancelled my reservation overnight. When I got there I had to wait five minutes for front staff to show up. And I showed up around 8pm. They didn’t have my reservation and the location and quality was worse than in the pictures.

2026-04-15 • via Nuitee
F
Francis • couple • us
10
Perfectly fine
Pros:

Everything

Cons:

All is good

2026-04-07 • via Nuitee
L
Lindsey • couple • us
10
Pros:

Close to where I needed to be

Cons:

A little pricey

2026-04-04 • via Nuitee
J
Jody Slominski • family_with_children • us
10
Pros:

Excellent service checking in. Great accommodations. Delicious breakfast. Ty

2026-04-01 • via Nuitee
S
Shawnae • family_with_children • us
9
2026-02-24 • via Nuitee
D
David • couple • us
10
Great place to stay. Always welcoming
Pros:

Breakfast had a nice variety…not just carbs

Cons:

A staff member entered the pool area (close to closing time) and seemed to purposefully stare at us to get us to leave. It made us uncomfortable. It wasn’t in line with the awesome experience we always have with staff at this hotel.

2026-01-20 • via Nuitee
M
Marcy • solo_traveller • us
7
2026-01-19 • via Nuitee
T
Tracey • extended_group • us
6
I was very happy with the stay
Pros:

The breakfast was very good!

2026-01-19 • via Nuitee
A
Alan • solo_traveller • us
8
2026-01-19 • via Nuitee
J
Jay • couple • us
9
The hotel was very pleasant, clean, and worth the stay.
Pros:

The particular room we stayed in was large in size which was very pleasing. The bed and pillows were very comfortable which really helped from the long drive. The bathroom was really nice, comforting, and had that upscale feeling. It even had a ventilator fan which is unheard of in other hotels where we stay. The room had a really nice kitchen, refrigerator, microwave, and dishwasher even! The breakfast room in the main floor of the hotel was also very clean and large in size which was nice. The Front Desk attendants were very nice and helpful, too.

Cons:

This particular room had a door shared with the adjacent room to it and there was at least a 1" gap between the bottom of the door and the floor. This was concerning to me, since noise/conversations from this adjacent room could have easily been heard, if someone was staying in this adjacent room. Light from this adjacent room could easily be seen. The adjacent room door was locked which was comforting to know. Recommendation: Install a door bottom seal & sweep.
The breakfast meal provided was below average compared to other hotels.
No fault of the hotel, but trains could easily be heard late at night as there is a railtrack spur nearby the hotel. Running the wall AC/Heat fan constantly drowned out the noise somewhat.
We arrived the evening of Memorial Day and none of the very limited restaurants near the hotel were open for business; however, just 5-10 minutes away there were some good restaurant selections near the shopping mall.

2026-01-16 • via Nuitee
L
Lora • family_with_children • us
1
That place was nice but people need to control they kids
Pros:

Kids running down the hall alllllll night kicking the wall and yelling OMG it was horrible

Cons:

Kids running the hall

2026-01-15 • via Nuitee
M
mirco • couple • us
9
Pros:

In generale tutto bene non si può lamentarsi e il personale veramente gentile e qualificato

2026-01-12 • via Nuitee
A
Angela • family_with_children • us
9
Pros:

Cleanliness

Cons:

Still havent received my deposit back

2026-01-03 • via Nuitee
B
Baccam • family_with_children • us
9
New years eve stay
Pros:

The facility was nice. Enjoyed the sky walk from the parking garage. The coffee dispenser was the best part. Excellent cappuccino!!

Cons:

The confusion with the parking was our only issue. You have to take the ticket to them right away. If you leave you have to pay. We weren't told this at check in.

2026-01-02 • via Nuitee
L
Lisa • couple • us
8
2025-12-31 • via Nuitee
T
Tashia • family_with_children • us
9
2025-12-29 • via Nuitee
J
Joel • solo_traveller • us
10
2025-12-29 • via Nuitee
1
122kaitlynnev • Friends getaway
10
Wonderful hotel!
Pros:

I had a wonderful stay at this hotel. The staff were friendly and attentive, the room was clean and comfortable, and the location was perfect for everything I needed. I would definitely stay here again and highly recommend it to others

2025-11-19 • via Tripadvisor
J
Judith • family_with_children • us
9
2025-11-19 • via Nuitee
R
Richard • extended_group • us
8
2025-11-10 • via Nuitee