Continental Inn

Hotels
7.8 (722 reviews)
414 Ocean Street , Santa Cruz , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Shallow end
See all facilities

Review Highlights

Pros:
Great location
Clean property
Friendly staff
Pet friendly
Cons:
Dead bugs in bed
High pet fee
Broken coffee maker
Noisy area

Categories

Cleanliness
6.76
Some reviews mentioned issues like dead bugs in bed and odors in the room.
Service
8.23
Staff received mixed feedback; some were friendly but others were described as disinterested.
Location
9.27
Many reviews praised the hotel's convenient and centralized location.
Room Quality
7.22
Rooms varied in quality; some guests appreciated spaciousness and comfort while others noted issues.
Amenities
7.75
Amenities like the pool and jacuzzi received mixed reviews, with some complaints about temperature.
Value for Money
6.71
Several guests felt the rates were too high given the overall experience.
Food and Beverage
8.26
Coffee makers available in rooms, but no specific mentions of food services.
Overall Experience
8.23
Overall sentiment was mixed; some guests would return while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Convenient Location
Located just a 5-minute drive from the Santa Cruz Boardwalk, Continental Inn offers easy access to the best attractions in the area. Water Street and Santa Cruz town centre are within a 5-minute walk, providing guests with plenty of dining and shopping options.

Comfortable Accommodation
The hotel features spacious rooms equipped with modern amenities such as a satellite TV with HBO channels, a microwave, and a fridge. Each room also includes a hairdryer and tea/coffee-making facilities, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the outdoor pool and hot tub or take advantage of the free WiFi throughout the property. The 24-hour reception and on-site parking add convenience to your stay at Continental Inn Santa Cruz.

Book now for a relaxing and enjoyable stay at Continental Inn Santa Cruz!

Important information:

There is a fee for early check-in (before 15:00) or late check-out (after 12:00). Please contact hotel in advance for more details.

The pet fee is $30 per night, per pet. Pets may not be left unattended in the room.

Annex King rooms are located in the Annex Building, across the street from the Main Building.

When booking a nonrefundable reservation, no modifications to the reservation are allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 8, 2025 until Tue, Mar 31, 2026
Hot tub/jacuzzi is closed from 2026-03-31 until 2025-12-17

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 722 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.23
M
Michelle couple us
7
Had a good night's rest
Pros:

The room was clean, lotion, soap, coffee was provided in the room and checking in and out were easy and quick.

Cons:

The room was very small but fine for one night stay.

2026-01-30 via Nuitee
W
Williams family_with_children us
8
Pros:

beach

Cons:

no food

2026-01-30 via Nuitee
J
Juan family_with_children us
10
2026-01-26 via Nuitee
B
Bay couple us
5
a true budget hotel
Pros:

room was ok and what you would expect for the rate being $79. The Bed was comfortable and we felt safe. it served justice for the evening but not somewhere i would stay again if i had other options

Cons:

The Parking situation was horrible especially being in a truck. The property was a little bit rundown and dingy which attributed to feeling a bit uncomfortable. not bad for the price range

2026-01-23 via Nuitee
C
carol couple us
6
It worked for us. Reasonable pricing..
Pros:

Location convenient for us. Elevator. Room spacious and clean. Had fridge and microwave. Fairly quiet for being in the heart of town.
Price quite reasonable. Parking good. It's older tho, and don't expect a 5 star hotel.

Cons:

Pillows hard. Sheets ok but blankets old and shabby.

2026-01-23 via Nuitee
K
Kristy family_with_children us
3
Sleepless.
Pros:

Easy to get to

Cons:

Noise. There is no insulation. We could hear everything. Someone tried to open my door at 3am.
We couldn’t get rooms next to each other, so our family was separated.

2026-01-22 via Nuitee
L
Liza family_with_children us
8
2026-01-19 via Nuitee
J
Jose family_with_children us
4
Pros:

Que estsba cerca de la playa

Cons:

Esta un poco anticuado

2026-01-19 via Nuitee
J
Joseph extended_group us
7
2026-01-19 via Nuitee
L
Leslie family_with_children us
10
2026-01-19 via Nuitee
B
Bastian extended_group de
7
2026-01-19 via Nuitee
A
Alejandro couple us
8
Would love to visit again
Pros:

It was pretty close to downtown and the boardwalk, staff was super friendly, and my room was very clean and comfortable.

Cons:

Some of the dressers and equipment had some wear and tear but other than that it great.

2026-01-19 via Nuitee
Z
Zamora family_with_children us
5
2026-01-15 via Nuitee
Y
Yasmin family_with_children us
9
2026-01-15 via Nuitee
L
Liz couple us
7
Enjoyed my stay and not far from stores, beaches, and restaurants.
Pros:

Room was decent, clean. Bed was comfortable and spacious for two. We stayed at the annex across the street, felt safe.

Cons:

Couldn't leave my window open because loud customers from the very busy restaurant next door. The smell from the restaurant was a bit strong.

2026-01-15 via Nuitee
C
Candace solo_traveller us
8
2026-01-15 via Nuitee
C
Carlos family_with_children us
8
Beautiful
Pros:

It was great.

Cons:

Nothing

2026-01-15 via Nuitee
C
Charles couple us
4
Cons:

Most depressing pool area I've ever seen, seriously: dingy, tiny, surrounded by privacy fence that blocked out the sun. (also the motel is divided by a busy four-lane road: half rooms on one side, half on the other. We were staying on the non-pool side, so getting to the pool required negotiating traffic).

Loud and somewhat seedy. A car pulled into the parking lot with blasting bass at 4:00 one morning and stayed there for half an hour.

2026-01-15 via Nuitee
R
Raquel solo_traveller us
10
2026-01-12 via Nuitee
G
Guilherme couple us
10
Pros:

Clean, cozy, well located, good value, and hot tub

Cons:

N/A

2026-01-08 via Nuitee