Continental Inn

Hotels
7.8 (788 reviews)
414 Ocean Street , Santa Cruz , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Clean property
Friendly staff
Pet friendly
Cons:
Dead bugs in bed
High pet fee
Broken coffee maker
Noisy area

Categories

Cleanliness
6.76
Some reviews mentioned issues like dead bugs in bed and odors in the room.
Service
8.23
Staff received mixed feedback; some were friendly but others were described as disinterested.
Location
9.27
Many reviews praised the hotel's convenient and centralized location.
Room Quality
7.22
Rooms varied in quality; some guests appreciated spaciousness and comfort while others noted issues.
Amenities
7.75
Amenities like the pool and jacuzzi received mixed reviews, with some complaints about temperature.
Value for Money
6.71
Several guests felt the rates were too high given the overall experience.
Food and Beverage
8.26
Coffee makers available in rooms, but no specific mentions of food services.
Overall Experience
8.23
Overall sentiment was mixed; some guests would return while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Convenient Location
Located just a 5-minute drive from the Santa Cruz Boardwalk, Continental Inn offers easy access to the best attractions in the area. Water Street and Santa Cruz town centre are within a 5-minute walk, providing guests with plenty of dining and shopping options.

Comfortable Accommodation
The hotel features spacious rooms equipped with modern amenities such as a satellite TV with HBO channels, a microwave, and a fridge. Each room also includes a hairdryer and tea/coffee-making facilities, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the outdoor pool and hot tub or take advantage of the free WiFi throughout the property. The 24-hour reception and on-site parking add convenience to your stay at Continental Inn Santa Cruz.

Book now for a relaxing and enjoyable stay at Continental Inn Santa Cruz!

Important information:

There is a fee for early check-in (before 15:00) or late check-out (after 12:00). Please contact hotel in advance for more details.

The pet fee is $30 per night, per pet. Pets may not be left unattended in the room.

Annex King rooms are located in the Annex Building, across the street from the Main Building.

When booking a nonrefundable reservation, no modifications to the reservation are allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 1, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 788 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.23
M
Maria • couple • nl
8
Very nice staff, clean, great location. Love that there’s a microwave. Overall great stay.
Pros:

Good location, clean

Cons:

Unfortunately from our window sometimes we could see homeless people doing drugs but that’s not the fault of the property. It’s a nation wide problem.

2026-05-28 • via Nuitee
J
john • couple • us
9
2026-05-27 • via Nuitee
J
Jessica • couple • us
1
Pros:

RUN!!! Worst hotel ever!

2026-05-26 • via Nuitee
D
Dinah • couple • us
9
2026-05-26 • via Nuitee
M
Mark • couple • us
9
2026-05-26 • via Nuitee
G
Gaby • couple • us
9
Had a good time visiting Santa Cruz and enjoyed the night at your property
Pros:

It was cozy and clean

Cons:

Good location

2026-05-26 • via Nuitee
I
Isabel • couple • us
1
It was decent however the rooms were super outdated and overall not good for the price I paid for
Pros:

The pool was ok

Cons:

The rooms were super outdated

2026-05-25 • via Nuitee
• couple • us
8
We really enjoyed the hot tub
Pros:

No breakfast at that location

2026-05-25 • via Nuitee
A
Adam • couple • us
5
Clean & budget friendly but not business friendly
Pros:

Nice private hottub

Cons:

Residency policy not customer friendly and not very business friendly or financially sound model

2026-05-21 • via Nuitee
J
Juan • couple • us
8
2026-05-18 • via Nuitee
L
Lorena • solo_traveller • us
4
You get what you pay for.
Pros:

Its okay, but definitely not what the pictures show.

Cons:

When I arrived it was before noon. The parking lot was completely empty. I explained I needed to go on a zoom meeting, if I could please check in. They absolutely refused. I visit Santa Cruz often because my daughter goes to UCSC and have stayed at several motels and have never had this issue.
I think I was the only one staying that night. The parking lot remained empty the whole time.

The beds were clean and semi comfortable but the lamps are rusty, light switches were dirty. Desk was pretty beat up.

2026-05-14 • via Nuitee
A
Avery • couple • us
6
2026-05-13 • via Nuitee
M
MIRIAN • couple • us
9
2026-05-12 • via Nuitee
O
oscar • solo_traveller • us
10
Pros:

Close by the beach ⛱️

Cons:

Some outlets don't work 😞

2026-05-11 • via Nuitee
J
Jennifer • solo_traveller • us
8
Old faithful.
Pros:

I always stay here, it is perfectly located between downtown and the boardwalk. Parking is usually great as well, which is hard to find in SC.

Cons:

Needs more lighting and Its a little run down, but on point for the price. A little paint in the rooms and overhead lighting would go a long way.

2026-05-11 • via Nuitee
M
Marja-Liisa • solo_traveller • fi
5
Vanhempi pariskunta
Pros:

Sänky oli hyvä ja muuten siisti paitsi lattiat

Cons:

Lattia oli hiekkainen eli sitä ei oltu laskaistu. Näköalaa ei ollut paitsi takapihalle parkkipaikalle. Paikka oli myös aika pimeä. Ts huone ja koko paikka ei ollut viihtyisä. Ei ole kiirettä tuolla hinnalla tulla enää uudestaan. Onneksi olimme vain yhden yön.

2026-05-10 • via Nuitee
K
Kelson • couple • us
10
2026-05-08 • via Nuitee
D
Dahl • couple • us
8
2026-05-06 • via Nuitee
R
Rolando • solo_traveller • us
8
Cons:

N/A

2026-05-05 • via Nuitee
C
Cortés • solo_traveller • pa
10
2026-05-04 • via Nuitee