Continental Inn

Hotels
7.8 (759 reviews)
414 Ocean Street , Santa Cruz , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Shallow end
See all facilities

Review Highlights

Pros:
Great location
Clean property
Friendly staff
Pet friendly
Cons:
Dead bugs in bed
High pet fee
Broken coffee maker
Noisy area

Categories

Cleanliness
6.76
Some reviews mentioned issues like dead bugs in bed and odors in the room.
Service
8.23
Staff received mixed feedback; some were friendly but others were described as disinterested.
Location
9.27
Many reviews praised the hotel's convenient and centralized location.
Room Quality
7.22
Rooms varied in quality; some guests appreciated spaciousness and comfort while others noted issues.
Amenities
7.75
Amenities like the pool and jacuzzi received mixed reviews, with some complaints about temperature.
Value for Money
6.71
Several guests felt the rates were too high given the overall experience.
Food and Beverage
8.26
Coffee makers available in rooms, but no specific mentions of food services.
Overall Experience
8.23
Overall sentiment was mixed; some guests would return while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:07

Property Description

Convenient Location
Located just a 5-minute drive from the Santa Cruz Boardwalk, Continental Inn offers easy access to the best attractions in the area. Water Street and Santa Cruz town centre are within a 5-minute walk, providing guests with plenty of dining and shopping options.

Comfortable Accommodation
The hotel features spacious rooms equipped with modern amenities such as a satellite TV with HBO channels, a microwave, and a fridge. Each room also includes a hairdryer and tea/coffee-making facilities, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the outdoor pool and hot tub or take advantage of the free WiFi throughout the property. The 24-hour reception and on-site parking add convenience to your stay at Continental Inn Santa Cruz.

Book now for a relaxing and enjoyable stay at Continental Inn Santa Cruz!

Important information:

There is a fee for early check-in (before 15:00) or late check-out (after 12:00). Please contact hotel in advance for more details.

The pet fee is $30 per night, per pet. Pets may not be left unattended in the room.

Annex King rooms are located in the Annex Building, across the street from the Main Building.

When booking a nonrefundable reservation, no modifications to the reservation are allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.8
Based on 759 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 8.23
C
Christina solo_traveller us
5
2026-04-23 via Nuitee
couple us
10
2026-04-23 via Nuitee
W
Winters solo_traveller us
9
Great place near the Boardwalk!
Pros:

Great windows to let the breeze in and light. Also the mirror by the window was good since the light in the bathroom was a little dark.

Cons:

Pillows were a little hard & flat & not enough blankets. So, a little too cold. Also the bathroom light was not bright enough.

2026-04-21 via Nuitee
T
Tyler couple us
8
Friendly service, clean room worth it for the money
Pros:

Close to everything

2026-04-20 via Nuitee
G
Gallegos solo_traveller us
10
2026-04-19 via Nuitee
C
Cesar family_with_children us
10
2026-04-18 via Nuitee
C
Cesar family_with_children us
10
2026-04-16 via Nuitee
L
Lisabeth solo_traveller us
6
2026-04-14 via Nuitee
T
Travis couple us
8
2026-04-14 via Nuitee
Z
Zamora solo_traveller us
10
2026-04-13 via Nuitee
N
NOTARY couple us
10
I finally got a good night sleep
Pros:

Perfect location and nice staff

Cons:

It was perfect

2026-04-10 via Nuitee
C
Cesar family_with_children us
10
2026-04-10 via Nuitee
C
Cesar family_with_children us
10
2026-04-10 via Nuitee
C
Cesar family_with_children us
10
2026-04-10 via Nuitee
A
April couple us
6
2026-04-07 via Nuitee
N
Nicole couple us
8
2026-04-07 via Nuitee
O
oscar family_with_children us
10
Pros:

It's very clean, peaceful and relaxing

Cons:

They hire the wages on random weekends

2026-04-07 via Nuitee
M
Matthew family_with_children us
8
It was okay
Pros:

Room was comfy.

Cons:

Noticable rust on hinges, and a hint of chlorine.

2026-04-06 via Nuitee
M
M family_with_children us
9
2026-04-06 via Nuitee
couple us
8
2026-04-06 via Nuitee