Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean location
Helpful staff
Nice environment
Cons:
Poor room quality
Unresponsive service
Expensive for the value

Categories

Cleanliness
8.35
Housekeeping could be improved; comments indicate issues with the room cleaning.
Service
9.32
Service seemed courteous but had significant issues during check-in, causing long waits.
Location
10
The location is praised for being peak and convenient.
Room Quality
7.31
Many complaints regarding the room quality, including uncomfortable beds and insufficient amenities.
Amenities
9.84
Amenities are mentioned positively, but some specific issues noted.
Value for Money
6.3
Many felt the pricing was too high for the quality provided, especially concerning food.
Food and Beverage
8.35
Breakfast options were decent but overpriced and sometimes not fresh.
Overall Experience
9.34
The experience was generally positive but marred by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:43

Property Description

Stunning Waterfront Property: The Westin Bayshore, Vancouver offers a harmonious blend of urban sophistication and natural beauty, providing an ideal retreat to experience the best of Vancouver.

Luxurious Accommodations and Dining: Newly renovated guestrooms with panoramic views, along with revamped dining venues like H2 Kitchen & Bar, H Tasting Lounge, and T & Co Cafe, offer a culinary journey that complements the stunning surroundings.

Wellness and Fitness Oasis: From outdoor and indoor pools to a rejuvenating spa, WestinWORKOUT fitness centre, yoga studio, and complimentary bike rentals, every aspect is tailored to enhance your well-being during your stay.

Book now to elevate your Vancouver experience at The Westin Bayshore, where luxury and wellness converge seamlessly.

Important information:

Indoor Pool and gym will be closed for a refresh from September 3 to October 31, 2024.

Our year-round heated Outdoor Pool, Westin Wellness Studio and Peloton® + WestinWORKOUT® Fitness Studio will remain open and available during this time, enhanced with supplemental equipment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 45 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1632 reviews
Cleanliness: 8.35
Service: 9.32
Location: 10
Room Quality: 7.31
Amenities: 9.84
Value for Money: 6.3
Food and Beverage: 8.35
Overall Experience: 9.34
P
Perry • couple • ca
10
Excellent
Pros:

Location view and room all perfect.

Cons:

Nothing

2026-03-14 • via Nuitee
S
Sheena • family_with_children • ca
10
2026-03-14 • via Nuitee
A
Alison • couple • ca
10
Delightful
Pros:

Fabulous location, great room with beautiful view

Cons:

No complaints

2026-03-09 • via Nuitee
D
Danilo • family_with_children • ca
1
Cons:

Vecchio trascurato sporco servizio fatiscente

2026-03-06 • via Nuitee
A
Abby • couple • us
10
2026-03-04 • via Nuitee
D
Dave • couple • ca
7
Nice place great property layout.
Pros:

Great location and amenities.

Cons:

Played loud music in the lounge after hours too close to our room

2026-02-27 • via Nuitee
E
Elias • couple • nl
8
Pros:

Vriendelijk, behulpzaam personeel. Hotel op een leuke plek dichtbij het water, waardoor je met een leuke wandeling het centrum in liep.

2026-02-25 • via Nuitee
K
Kevin • couple • us
9
2026-02-12 • via Nuitee
D
Daron • family_with_children • au
9
2026-02-08 • via Nuitee
B
Blais • couple • ca
10
Pros:

Très belle Hotel

2026-01-31 • via Nuitee
R
Rhetta • family_with_children • ca
10
2026-01-29 • via Nuitee
R
Rennie • couple • ca
10
Beautiful views, nice rooms and great staff
Pros:

Beautiful view

Cons:

Small gym

2026-01-29 • via Nuitee
C
cent2026 • Family
2
Bugs and mold
Pros:

During my stay at the hotel, I experienced several serious issues that made the visit extremely unpleasant.

There were bugs actively running in both the bathroom and the room. In addition, there was visible mold under the window, which I only noticed shortly before checkout because it was hidden behind the curtain. After returning home, my family and I all developed persistent coughing, which raised serious health concerns. The presence of bugs and mold is unacceptable and was the main issue of my stay.

I reported the mold problem to the front desk before leaving. I was told that someone would contact me, but no one ever did. I also emailed customer service and received only an automated response stating that I would be contacted. That follow-up never happened. I have documented all of these issues with photographs.

Another major concern was the $50 parking fee. The hotel does not actually provide on-site parking; guests are directed to park across the street in a public parking lot. Most hotels do not charge for parking, and if they do, this information should be clearly disclosed at the time of booking — not after arrival. This felt like a hidden cost. Additionally, having to walk five minutes across the street to park the car was very inconvenient, especially in cold and rainy weather.

Lastly, the hotel restaurant was significantly overpriced for the quality offered.

Overall, this experience did not meet reasonable expectations for cleanliness, transparency, or customer service. The lack of follow-up after reporting serious health and safety concerns is especially disappointing.

2026-01-28 • via Tripadvisor
M
Michael • family_with_children • us
10
2026-01-26 • via Nuitee
X
xiaoya • family_with_children • us
8
we enjoyed the stay here.
Pros:

location is great. view is great. we all like the Game room very much.

Cons:

room is a bit old. and is not very clean. Furnitures are old too.

2026-01-26 • via Nuitee
R
Rhonda • couple • ca
10
Pros:

Location and staff was amazing

Cons:

Nothing

2026-01-26 • via Nuitee
V
valiente bermudez • couple • es
7
2026-01-23 • via Nuitee
G
Gordon • couple • ca
10
2026-01-22 • via Nuitee
X
Xuan • couple • us
8
Pros:

地理位置非常好！海景非常美、出行方便

Cons:

床品需要改进，尤其是枕头太软了，不舒服

2026-01-21 • via Nuitee
J
jennifer • family_with_children • ca
6
2026-01-21 • via Nuitee