Hilton Garden Inn Palm Springs - Rancho Mirage

Hotels
Hilton Worldwide
8.4 (243 reviews)
71700 Highway 111, Rancho Mirage, California, 92270 , Rancho Mirage , US

Pets allowed

Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
ATM/banking
Golfing nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Roaches in room
No free breakfast

Categories

Cleanliness
7.29
Several mention of cleanliness issues such as roaches and smells in the carpet.
Service
9.76
Staff mentioned to be friendly, helpful, and courteous.
Location
8.8
Great area with access to shops and restaurants.
Room Quality
7.75
Mixed feedback; comfortable yet issues with noise and outdated interiors.
Amenities
8.28
Standard hotel amenities with some issues like wet carpets.
Value for Money
8.24
Competitive pricing but negative comments about dining costs.
Food and Beverage
8.29
Positive feedback on the quality but some concerns about costs.
Overall Experience
8.76
Overall good experiences shared, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:55

Property Description

Recreation Amenities and View
Indulge in the outdoor pool and soak in the garden views.

Dining Options and Room Service
Experience delightful meals at the hotel restaurant or unwind with convenient room service.

Modern Facilities and Services
Benefit from a business center, complimentary newspapers, and dry cleaning services. Moreover, enjoy the convenience of free self-parking.

Book Hilton Garden Inn Palm Springs - Rancho Mirage today for a relaxing stay amidst stunning surroundings and top-notch amenities.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 243 reviews
Cleanliness: 7.29
Service: 9.76
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
M
Margaret
8
Pros:

It is a 3 star hotel. So aesthetically on the room floors public area, it looks worn. Torn carpet on 2nd floor. Clean so that is key. Ok place to stay.

2025-10-12 via Nuitee
N
Natalie
10
Pros:

Clean room and friendly staff.

2025-10-12 via Nuitee
M
Maria
10
Pros:

Very clean room. The staff was pleasant and helpful. Parking was plentiful. We would stay here again.

2025-10-11 via Nuitee
L
Lana family
4
Pros:

Air conditioner in the room was super loud. I literally felt like the tractor was working right in my room. Thus, no sleep at night. Stuff is not attentive. I would not recommend.

2025-10-11 via Nuitee
J
Jose
10
Pros:

💯

2025-10-10 via Nuitee
M
Maria
10
Pros:

No complaints. Clean room friendly staff.

2025-10-09 via Nuitee
R
Raul family
10
Pros:

Ashley, the breakfast server on Saturday October 4, was very friendly and professional! She greeted us with a wonderful smile snd attitude that made our morning great! Soacious room and friendly staff! Also, thank you to the gentleman that worked Friday night October 3, he was very friendly and helpful with my situation!😃

2025-10-06 via Nuitee
C
Carolina family
8
Pros:

Room was clean, very convenient location. Safe place to stay

2025-10-06 via Nuitee
A
Armando
2
Pros:

I booked a Suite and Hilton down graded me claiming
A plumbing issue. They didn't compensate for another suite. The room they gave us was horrible, crappy
Bed, horrible shower and one light would not turn on in the bathroom. We will never book the hotel again. This is the worst Hilton Hotel. Don't go here!

2025-10-06 via Nuitee
K
Kirstin partner
6
Pros:

Good for a one night stay. Room was clean but dark with aging carpet. Small fitness room. WIFI was weak. At this price range, breakfast should be free versus $16 to compete with other brands of similar style.

2025-10-05 via Nuitee
J
Jason partner
6
Pros:

Room was good, but the hotel was gross. Messes in common areas were left uncleaned for extended periods of time. This included food left in the carpet and an unbagged dirty diaper just left on floor.

2025-10-05 via Nuitee
F
Frank
10
Pros:

I loved staying at The Hilton. The front desk staff was incredibly friendly and helpful.

2025-10-05 via Nuitee
T
Tony family
10
Pros:

Clean room asked for extra pillow and blankets and got then pretty quick with no hassle. Receptionist was super friendly and helpful with information about the event we were here for.

2025-10-05 via Nuitee
P
Pamela
8
Pros:

I reserved a garden view room. The view on the 2nd floor was a single tree top and parking lot/cars. Not a garden view in any way. The front of the bathroom cabinet was coming off and they had stapled it on in the corners, not glued it, so it was loose and coming off. Otherwise, clean and quiet.

2025-10-04 via Nuitee
T
Tabitha family
10
Pros:

Room was very clean. Went downstairs for a delicious margarita and staff was very friendly. Would definitely stay again!

2025-10-03 via Nuitee
N
Nashea
10
Pros:

Very good

2025-10-03 via Nuitee
D
Donna
8
Pros:

The location was very good but the property was fairly tired. They had good amenities, the pool was especially lovely.

2025-10-02 via Nuitee
J
James
10
Pros:

Great place. Great price. Safe and quiet location

2025-10-01 via Nuitee
T
Ted
10
Pros:

Good property. A bit tired after years of service but still good. Beds a bit lumpy. But Ileana was a gem in welcoming me to the front desk and sending me out the following morning. She is the essence of hospitality and service. Good location between food, petrol station and center of Rancho Mirage.

2025-10-01 via Nuitee
T
Terry partner
10
Pros:

It was located in a nice area with great restraunts within walking distance. Also nice local shopping. The hotel was clean however the mattresses were not very comfortable. They may need to upgrade the mattresses to a more luxury type for better sleep.

2025-10-01 via Nuitee