Hilton Garden Inn Palm Springs - Rancho Mirage

Hotels
•
Hilton Worldwide
8.4 (243 reviews)
71700 Highway 111, Rancho Mirage, California, 92270 , Rancho Mirage , US
1-760-776-9700

listing image 1
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Pets allowed

Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
ATM/banking
Golfing nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Roaches in room
No free breakfast

Categories

Cleanliness
7.29
Several mention of cleanliness issues such as roaches and smells in the carpet.
Service
9.76
Staff mentioned to be friendly, helpful, and courteous.
Location
8.8
Great area with access to shops and restaurants.
Room Quality
7.75
Mixed feedback; comfortable yet issues with noise and outdated interiors.
Amenities
8.28
Standard hotel amenities with some issues like wet carpets.
Value for Money
8.24
Competitive pricing but negative comments about dining costs.
Food and Beverage
8.29
Positive feedback on the quality but some concerns about costs.
Overall Experience
8.76
Overall good experiences shared, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:55

Property Description

Recreation Amenities and View
Indulge in the outdoor pool and soak in the garden views.

Dining Options and Room Service
Experience delightful meals at the hotel restaurant or unwind with convenient room service.

Modern Facilities and Services
Benefit from a business center, complimentary newspapers, and dry cleaning services. Moreover, enjoy the convenience of free self-parking.

Book Hilton Garden Inn Palm Springs - Rancho Mirage today for a relaxing stay amidst stunning surroundings and top-notch amenities.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 243 reviews
Cleanliness: 7.29
Service: 9.76
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
M
Mary • solo_traveller • us
7
Impressed by the staff not by the room
Pros:

The staff were phenomenal. Everybody greeted me when I came in and out the door, and tried to go out of their way to help when a couple snags came up. Extra kudos to the young woman who checked me in, and the two overnight clerks I interacted with.

Cons:

The room was not what I had thought it would be. I specifically booked a room with a bathtub as I needed to soak for medical reasons. The tub did not hold water for longer than 5 minutes. At that point there was not another room available with a bathtub so it didn't seem to make any sense to change rooms.

Also, The privacy please door tag would not stay on the handle of my door. No matter how gently or carefully I closed it, both when I was entering and exiting the room it fell off every single time. Every. Single.time. luckily I am healthy enough to bend over and put it back, but especially since this was on the handicapped room that is unacceptable and inaccessible for someone with mobility issues .

Also, there were a number of times that my key did not open external doors. The light would go green and I could hear the latch open, but the door would stick. This happened both on the back door coming in from the pool area, as well as the side door to the smoking patio. This occurred during regular business hours.

2026-07-02 • via Nuitee
Y
Yasuharu • solo_traveller • jp
8
2026-06-19 • via Nuitee
L
Latrice • solo_traveller • us
10
2026-06-13 • via Nuitee
S
Suzie • solo_traveller • us
10
2026-06-11 • via Nuitee
C
Claudia • extended_group • us
7
2026-06-04 • via Nuitee
A
Annett • solo_traveller • de
9
Absolut toll!
Pros:

Ein sehr schönes Hotel, bei dem einfach alles stimmte. Wir hatten inklusive Frühstück gebucht und das war das beste Frühstück und das beste Hotel (von insgesamt 13) während unserer Rundreise. Grosses Zimmer, schönes Bad, sehr viele Parkplätze, gute Lage etwas außerhalb von Palm Springs, ruhig, überall sehr sauber, toller Pool... einfach toll!

2026-05-26 • via Nuitee
R
ricardo • couple • us
9
First room had a bad toilet. Changed rooms immediately
Pros:

Centrally located

Cons:

Can’t say I have any complaints

2026-05-19 • via Nuitee
L
Latrice • solo_traveller • us
10
Pros:

The beds were nice and comfortable with no dipping in the mattress.

Cons:

There was nothing I did like.

2026-05-17 • via Nuitee
E
Erin Smith • solo_traveller • us
9
2026-05-10 • via Nuitee
D
douglas • couple • us
8
2026-05-07 • via Nuitee
S
Salma • couple • ie
7
2026-05-02 • via Nuitee
S
Sonny • couple • us
8
Pros:

좋아요

Cons:

홀에서 음식 냄새가?

2026-04-30 • via Nuitee
S
Sarah • family_with_children • au
8
Stagecoach stay
Pros:

Great location friendly helpful staff and comfortable room

2026-04-26 • via Nuitee
E
Eva • couple • us
5
2026-04-25 • via Nuitee
A
Ann • couple • ca
8
I would stay here again.
Pros:

The room was clean and comfortable. There were lots of quality towels and pump dispensers for soap etc. so less waste. The staff was courteous and professional. I really enjoyed my breakfast.

Cons:

The restaurant was closed when I was there and not having a car, there were no restaurants nearby I wanted to eat at.
I thought it was closer to the airport. It was a $46 taxi ride away.

2026-04-21 • via Nuitee
E
Erik • couple • de
7
2026-04-16 • via Nuitee
J
Julian • couple • us
5
2026-04-07 • via Nuitee
S
Saunders • couple • us
7
2026-04-06 • via Nuitee
T
Tina • solo_traveller • us
10
Pros:

Front desk service excellent

Cons:

Central air didn’t work

2026-04-05 • via Nuitee
S
Serla • couple • us
8
It was good for a one night stay.
Pros:

It was clean

Cons:

The room rug looked old and I think needed cleaning. There were visible stains near the desk area.

2026-03-19 • via Nuitee