Hilton Garden Inn Suffolk Riverfront

Hotels
•
Hilton Garden Inn
8.3 (636 reviews)
100 East Constance Road , Suffolk , US
+1 757-925-1300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Cleanliness issues
Parking inconvenience

Categories

Cleanliness
7.51
Negative sentiment noted due to bugs and carpet stains in the room.
Service
8.98
Many reviews highlighted exceptional service, particularly from staff like Maya.
Location
8.52
Positive feedback on location, especially for accessing good restaurants and shopping.
Room Quality
6.97
Mixed sentiments noted; some enjoyed the room while others were unhappy due to cleanliness issues.
Amenities
8.5
Several reviews praised amenities like the breakfast and on-site restaurant.
Value for Money
8.46
Good value highlighted, especially with many positive mentions of service and food quality.
Food and Beverage
9.01
Food quality receiving high marks for taste and service at the on-site restaurant.
Overall Experience
8.48
Overall positive experience reported across multiple reviews despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:48

Property Description

Scenic Riverside Retreat

Luxurious Rooms and Amenities
Indulge in rooms equipped with microwaves, refrigerators, and coffee makers. Enjoy entertainment with flat-screen cable TVs, HBO, and Nintendo games. Stay connected with free Wi-Fi and make use of the spacious desks and seating areas. Room service is just a call away for added convenience.

Dining and Leisure Options
Savor delectable dishes at the Garden Grille & Bar, offering both indoor and waterfront terrace dining. Take a refreshing dip in the indoor pool or maintain your fitness routine at the on-site gym. Unwind by the riverside or explore nearby attractions like Riddick’s Folly House Museum and Suffolk Plaza Shopping Center.

Book your Riverside Getaway now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Location

Guest Reviews

8.3
Based on 636 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 6.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.48
T
Tami • solo_traveller • us
5
2026-10-22 • via Nuitee
S
Sheila • couple • us
6
Pros:

It was close to our event.That about it.

Cons:

The room had a very bad dirty smell so did the hallways. The lobby area looked good and smelled better then the room.The pillow were next to nothing totally flat and the sheets and pillow cases looked and felt like they had them for years. No extra pillows or blankets in the room. Mattress was okay but not the best. The room was not very clean the ac unit sounded like an old dish washer. Breakfast was not all that. The coffee was cold in the lobby area.
Poor lighting. Very disappointed being that this was a Hilton. I thought Hilton was top notch but it looks like I was wrong Do better Hilton you had a standard people expect you to live up to.

2026-10-18 • via Nuitee
T
Tamerio • solo_traveller • us
9
My stay was excellent, but what was really great amazing was the people. The staff was so amazingly nice. Thank you Staf
Pros:

Clean! well maintain l

Cons:

Parking so far from the entrance.

2026-10-12 • via Nuitee
F
Flood • couple • us
6
Good stay
Cons:

Just expected a little more expected more upgraded bathroom

2026-10-10 • via Nuitee
C
Crystal • couple • us
10
Everything was good!
Pros:

I liked the professional customer service I received

Cons:

I was pleased with everything I experienced

2026-10-10 • via Nuitee
K
Kenitra • couple • us
9
2026-10-08 • via Nuitee
E
Edith • couple • us
9
Pros:

Good location

2026-09-19 • via Nuitee
J
James • extended_group • us
7
Pleasant
Pros:

Most of it I liked

Cons:

The first night the restaurant had bad attitudes but the food was good…second night attitudes where great and food was ok…third night food was great and the service attitude was awesome…

2026-09-19 • via Nuitee
C
Cindy • couple • us
10
2026-09-18 • via Nuitee
S
Simon • extended_group • sk
5
2026-09-17 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-09-16 • via Nuitee
S
Samantha • solo_traveller • us
7
Pros:

Property was nice.

Cons:

I was in town for a wedding, the reception was held at this property. Cocktail hour began at 3, check in was supposed to be at 3 as well. Upon arriving at 3 I was told no rooms were available at the time. It took a hour and a half for my room to be available for me to check in.

2026-09-14 • via Nuitee
C
Cynthia • extended_group • us
6
I was dissatisfied with the room but very satisfied with the restaurant and pool.
Pros:

The pool was very nice and the complementary bottles of water. The beds were comfortable. The restaurant staff were very friendly and the wine and appetizers were great.

Cons:

The drains in the shower and sink did not drain properly and the toilet seat cover was broken and did not stay open all the way. The room was cleaned in a mediocre way and the bathroom was dirtier. When entering the room, it felt as though you were entering a cave as all the blinds were closed.

2026-09-14 • via Nuitee
S
Schaffer • couple • us
10
2026-09-11 • via Nuitee
J
Janice • couple • us
10
Pros:

The location

2026-09-10 • via Nuitee
S
Sandra • couple • us
10
I will be back!
Pros:

Clean and great location.

Cons:

Everything was great. Good location with restaurants and stores near by.

2026-09-04 • via Nuitee
M
Mary • extended_group • us
6
Everything was great until I seen charges on my receipt that did not pertain to my stay and to get r
Pros:

The air was great and the bed was comfortable

Cons:

I don’t understand why I was charged alcohol fee, restaurant fee and restaurant tip fee when I didn’t have anything there.

2026-09-01 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-08-31 • via Nuitee
C
Christa • solo_traveller • us
8
2026-08-21 • via Nuitee
H
Harris • couple • us
10
2026-08-08 • via Nuitee