Homewood Suites by Hilton San Diego-Del Mar

Hotels
•
Homewood Suites by Hilton
9 (485 reviews)
11025 Vista Sorrento Parkway , San Diego , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast selection
Clean and comfortable rooms
Cons:
Housekeeping not satisfactory
Room a bit outdated
Paid parking issues

Categories

Cleanliness
7.64
Specific issues with housekeeping not meeting expectations.
Service
9.11
Standard quality for this hotel tier, some positive interactions but overall service issues.
Location
9.65
Convenient location close to local attractions.
Room Quality
8.6
A bit outdated, but generally clean and comfortable.
Amenities
9.63
Good amenities provided, with a pleasant pool area.
Value for Money
9.09
Considered good value, but affected by the cleaning service issue.
Food and Beverage
9.14
Decent breakfast selection, overall satisfaction expressed.
Overall Experience
9.11
Mixed overall, could have been better due to housekeeping issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:42

Property Description

Luxurious All-Suite Hotel

Full Kitchens and Free Amenities
The suites at Homewood Suites by Hilton San Diego-Del Mar offer the convenience of full kitchens with granite countertops and dishwashers. Guests can enjoy complimentary perks such as free WiFi, daily breakfast buffet, and evening receptions, making their stay comfortable and budget-friendly.

Modern Fitness Center and Outdoor Pool
Stay active during your trip by utilizing the hotel's state-of-the-art fitness center and relaxing in the outdoor swimming pool. Whether you prefer a morning workout or an evening swim, the facilities are available for your convenience.

Prime Location near Top Attractions
Conveniently situated minutes away from beautiful beaches, San Diego city center, and popular attractions like SeaWorld and the San Diego Zoo, Homewood Suites by Hilton San Diego-Del Mar is the perfect choice for both leisure and business travelers.

Book your stay now at Homewood Suites by Hilton San Diego-Del Mar to experience luxury, convenience, and exceptional service during your visit to San Diego!

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 485 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
A
Aleksander • couple • pl
9
Pros:

Czysto. Śniadanie dobre. Obsluga pomocna. Udało się wcześniej zameldować.

Cons:

Hałas - pokoj od strony basenu

2026-02-10 • via Nuitee
M
Marcelo • extended_group • br
9
2026-01-30 • via Nuitee
A
Anne • solo_traveller • dk
9
Pros:

Morgenmad og personale

Cons:

Long distance from everything

2026-01-28 • via Nuitee
K
karen • couple • us
10
2026-01-20 • via Nuitee
K
karen • couple • us
10
2026-01-20 • via Nuitee
J
Jeremy • couple • us
10
2026-01-17 • via Nuitee
J
Jaime • family_with_children • us
10
2026-01-16 • via Nuitee
A
Alfred • couple • us
10
Best hotel stay ever!
Pros:

Everything! The staff was exceptionally helpful, the suite was clean, comfortable and roomy, and we thoroughly enjoyed our stay.

Cons:

N/A

2026-01-13 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-01-11 • via Nuitee
P
PAWAN • extended_group • in
9
2026-01-05 • via Nuitee
Q
Qian • couple • us
10
2026-01-05 • via Nuitee
P
Passenger51419662707 • Family • United States
2
Hotel Dated But Not the Main Issue
Pros:

I don’t understand it—and I probably never will.

I genuinely do not understand how a company like Hilton can so routinely fumble one of the most basic standards of the hospitality industry: housekeeping.

Prior to our stay, I asked about housekeeping and was told rooms are serviced every other day. Fair enough. Based on past experiences at Hilton properties, I briefly considered calling the front desk to confirm that our rooms would in fact be serviced—but decided against it, assuming the property could handle a basic hotel function without supervision. That assumption was clearly incorrect.

I had treated my relatives—who are infrequent travelers—to a three-night stay, hoping to make it a special experience for them. Unfortunately, I chose the wrong property for that.

Isn’t housekeeping what hotels do?

After spending well over a thousand dollars, I don’t think it’s unreasonable to expect a room to be cleaned, beds made, towels refreshed, and a quick vacuum run. If I wanted to return to an un-serviced room, I could have stayed home.

When our rooms were not serviced, I went to the front desk and spoke with Assistant General Manager Daniel, who assured me someone would be sent up shortly for a quick service. That seemed reasonable.

No one ever came.

Apparently, an unhappy guest doesn’t move the needle much at this property. I ultimately had to call the front desk again simply to request clean towels.

After a long, full day at SeaWorld, my wife, our relatives, and I returned exhausted. Having to chase down management to receive the most basic hotel service was not how we wanted to end the day. We simply wanted to return to clean rooms with fresh towels—nothing more.

As expected, Assistant GM Daniel attempted to resolve the issue with points. I suggested that a small refund would also be appropriate, as points cost the hotel nothing. In my experience, large corporations tend to take issues more seriously when there is an actual financial consequence.

I won’t hold my breath waiting for either the credit or the points.

This is a disappointing way to treat a long-time Hilton Honors Gold member—and frankly, an embarrassing failure of basic hospitality.

2026-01-02 • via Tripadvisor
J
Josefina • couple • mx
7
Estancia para viejas, me parece un resguardo de adultos mayores.
Pros:

Que está cerca de la casa de mi hija.

Cons:

El desayuno fue malo. Los pasillos del hotel huelen a comida, la almohada incómoda

2026-01-01 • via Nuitee
M
Maria Cecilia • family_with_children • us
9
Pros:

The property was great!

Cons:

Wasn’t able to connect to the internet and the paid parking.

2025-12-24 • via Nuitee
M
Martinez • extended_group • us
7
It was comfortable and relaxing to enjoy.
Pros:

I liked that staff was very friendly and helpful. I liked the location, it was very peaceful

Cons:

Nothing

2025-12-22 • via Nuitee
Y
Yang • solo_traveller • us
9
2025-12-18 • via Nuitee
J
Josh • family_with_children • us
10
Great place to stay away from home
Pros:

Everything

2025-12-17 • via Nuitee
K
karen • couple • us
10
2025-12-07 • via Nuitee
T
Tawan • solo_traveller • us
10
Very great but need more food places around.
Pros:

Nice and clean

Cons:

Nothing at all

2025-12-07 • via Nuitee
E
Elma • couple • us
10
Pros:

Excellent value, exceptionally clean and comfort

2025-11-18 • via Nuitee