Homewood Suites by Hilton San Diego-Del Mar

Geräumige Zimmer

Location is awesome. Comfortable room. Verity of breakfast options! Very friendly stuff!

Clean and new. Rooms were nice. Staff friendly.

The happy hour and twinkling lights by the pool.

Great breakfast choices

The staff were very friendly helpful and outgoing the facilities were clean

honestly I used to love staying with the hilton and homewoods but as I have had the worst experience staying at this location I might just cancel being a diamond member . When I first got in it took the longest to get checked in by a front desk worker named Briana . Then when we got to my room even worst the sheets had stained all over it definitely
can tell it was never changed . then they had pieces of the side walls just laying there the toilet was disgusting had stains I had made a complaint to the front desk and it took over 3 hours to finally get someone to clean everything up . I had kindly tried to ask a housekeeper how i can get some help to clean up the mess instead of waiting but she couldn't speak english she gave me a dirty look and walked away . When i tried to ask another housekeeper she was with she only spoke creole or french couldn't even understand what i was asking and walked away . I have never had such a rude encounter with any housekeeper than this . I had tried to report to front desk they said they will reach out to the manager when i asked for who's the manager for housekeeping Briana had let me know her name was Nancy i wanted to talk to her and let her know the encounter I have with the housekeeper and to my suprise I guess she don't speak no english at all either i had tried to use a translator to let her know what occured but she denied me and walked away she led to front desk to be her translator instead . literally 0 out 10 I will never stay at this location again . I hope someone who is higher up gets better help and someone to manage there housekeepers better I try to be understanding but it literally diabolicol to have people who can't even understand nor speak a language where they are able to communicate with guest . I had also heard a guest complaint about one if the housekeeping lady that had little hair in braids that she had stolen money or something that was left out on her tables she tried to report it but they just said they will look into it .

Great hotel, very clean and comfortable. Would recommend.

Czysto. Śniadanie dobre. Obsluga pomocna. Udało się wcześniej zameldować.

Broken AC & poor service, made this the worst hotel experience I have ever had. I showed up later in the evening to check in on Feb 2, 2026. I was given a room that was over 80° F, (room 430) I poorly assumed that the AC was just barely turned on but it never cooled down to a reasonable level.
The next day just after 5:00 PM I told the front desk the AC was not working. Take a look at the attached picture 86° F with the AC supposedly running all day. They sent someone over who messed around with the thermostat. I had to leave for an event. I came back after 8:30 and called the front desk they had not done anything for hours about the broken AC forgot about it and essentially said too bad so sad no rooms available deal with the heat! Another night of stifling heat was tempted to sleep in my car. If they would have told me that nothing would be available I would have left and found another hotel (traveling for work they cover the cost). I also strongly believe that the AC did NOT just stop working the day I showed up. They were aware of the issue but placed someone in the room because they were full. (Overhead worker saying to another worker they were overbooked)/
Next day they moved me into a different room,(room 132) where the AC worked however the compressor was so loud you could hear it through the closed door and was such a loud and deep rumble I had a raging headache after just a few min. I did not want have to complain but I could not deal with it. They finally moved me to a different hotel.
I have never had to move rooms ever in my entire life traveling often for business. Read the rest of the reviews this place is falling apart not well taken care of and they don't care if you are in a room with AC working or not.

Copied my own review because they wanted us to review on trip advisor and my experience was so bad.

We travel the UK, Australia, New Zealand, Europe and always find apartment/hotels. In America this is the closest thing. We are so disappointed. I could write a very long essay about how wonderful the accommodations in other countries are compared to this please Hilton up your game in every way.

As a family traveling with young kids, we couldn't have asked for a better experience. The suite was spacious enough for all of us, and having a kitchen made it so easy to prepare meals for the children. The staff went out of their way to make us feel welcome, and the complimentary breakfast had plenty of options that our kids loved. We will absolutely be back!