Torrance Inn LAX Airport Area

Staff was extremely unfriendly! Everyroom has a diffrent cable set up. Like 1 room i stayed in only had lame basic cable and the other room i had, had amazon prime?...

very comfortable stay

At this time I am requesting a 100% refund on this stay and this property should be taken off Expedia. We checked in at 2pm and went to our room which smelled pretty bad so of mildew. Left our bags and turned the a\c on and left the room to do our things. We got back about midnight. At exactly 1:49 am I was woken up by screams in the hallway, threats between the couple that was arguing and loud bangs on the wall. They would go in and out of the room, which next door to us. With more screaming, pounding on the walls. It got quiet for about 10 mins and we were trying to fall asleep again when once again they came out screaming and slamming on the walls. At that moment I tried calling the front office, well the phone didn’t work. It had no dial tone. I tried pressing 0 and nothing. I didn’t want to come out of my room because I was scared these people might do something and I also couldn’t leave my daughter alone in the room. We decided to just get ready and leave the room. After we got ready and heard all the noise had quieted down we went to check out. I explained what had happened to the clerk and he was very rude. He kept insisting that the phone worked and I told him no it didn’t, he began to argue with him until I told him to stop that we were leaving anyways. He said we could stay til 11 which was checkout time. I’m told him no because we didnt feel safe. He said ok. But we were never offered another room or anything to accompany us after what we went through. Very unprof

Clean room, several places to eat within walking distance.

Sletchy

ok

Clean hotel. Nice guy at the front desk.

Will never book here again.
Staff member that checked us out was rude.
The maid’s were nice.

Pillows and bed were really uncomfortable. Also, the bed sits on a bed frame that makes way too much noise. Also had a leak in the bathtub

My mom stayed for her birthday weekend and it was convenient location for her she enjoyed her stay.

Hitel greatly upgraded in one year.

Rooms very nice.

No microwaves for reheating food.

Parking spaces very very small for midsized vehicles.

Very nice room. Will be back again.

The lobby area has the vibe of a rundown parking lot structure, very cluttered.
The elevator doesn’t require a key to enter so really anyone can enter the hallways to the rooms. People smoke in the hallways. Wow terrible smell. Rooms were clean, and newer felt nice but the mattresses were old spring mattresses so you could heat the metal of the springs

Asked for towels and they brought it right over,

The place was average and it felt like the owners were new to the business. Though there were packets of coffee, there was no coffee maker. There was a fresh roll of toilet paper but the roll on the holder was almost entirely used.

Nice place

.

First of all, this property advertised is being close to LAX, which it is not! It took approximately an hour and 45 minutes to get from our beach area near LAX) which we were visiting to the hotel.

Also, the television did not work. The remote did not work (had trouble with the volume going up and down and turning channels very hard to control the remote.. We had to ask for new batteries that did not work and the channels only worked from 58 to 81 with no guide that actually worked so you could not watch TV. We asked the staff for help they came up. They didn’t know anything about the service provider for cable or how to work the televisions. We were unable to watch TV for the one night that we stayed at this facility.

Also, the blow dryer in the bathroom did not work and there was no soap in the bathroom but very few towels..

We found this hotel completely unacceptable and asked for a refund on our additional reservation days which they quickly commutated and was very much appreciated.

We booked a hotel near the beach area where we were staying and close to LAX with no problems for our additional trip.

Don’t be fooled by their advertisement, they are not close at all to LAX and this facility is a super eight motel that was just newly taken over and staff has not been properly trained and the accommodations have not been updated or renewed for a good leisurely vacation.

Buyer beware!

Not clean

Place is clean and comfortable, meets your basic needs. Even better if there was a small microwave and a few coat hangers.