Children allowed
Pets allowed

Facilities

Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean and comfortable rooms
Wide variety of food options
Cons:
Outdated room furnishings
Issues with the coffee machine
Some limited amenities

Categories

Cleanliness
8.13
Some reviews mentioned cleanliness issues in the shower and room.
Service
9.1
Employees were described as friendly and attentive.
Location
9.14
Described as super, in a quiet yet central area.
Room Quality
8.39
Rooms were spacious and well-maintained, but some noted outdated furnishings.
Amenities
8.62
Amenities were good, but some issues were reported with the coffee machine.
Value for Money
8.58
Value perceived as good overall, despite some minor issues.
Food and Beverage
8.83
Overall food quality was reported as excellent with a variety of breakfast options.
Overall Experience
8.8
The overall experience was exceptional, with high praise from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:06

Property Description

Luxurious Accommodations
The JW Marriott Hotel Berlin offers elegantly furnished rooms with modern amenities, including a marble bathroom, air conditioning, smart TV, and a laptop-sized safe.

Wellness and Dining
Guests can unwind in the wellness area with a swimming pool, sauna, and steam bath, or indulge in a rich breakfast buffet at The Market restaurant. For a culinary experience, savor prime beef steaks at the Steakhouse restaurant or enjoy cocktails at the stylish Bar26 with a terrace.

Prime Location
Located beside Tiergarten Park and within walking distance of popular attractions like Potsdamer Platz and the Reichstag building, the hotel provides easy access to Berlin's cultural and shopping destinations.

Experience luxury and convenience at JW Marriott Hotel Berlin. Book your stay now!

Important information:

Swimming pool: Closed from Thu, Feb 19, 2026 until Tue, Jun 30, 2026
Spa/wellness center is closed from 2026-06-30 until 2026-02-19
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4923 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.39
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.83
Overall Experience: 8.8
M
Maria2808 • solo_traveller • de
10
Einfach nur WOW
Pros:

Sehr aufmerksame Mitarbeiter, tolles Ambiente und hervorragendes Frühstück

Cons:

Fällt mir nichts ein

2026-06-27 • via Nuitee
D
Douglas • solo_traveller • au
10
Marriott gem in Berlin
Pros:

Everything was wonderful,from the helpful staff to very comfortable room to the location.

Cons:

Advertised indoor pool facilities, spa etc. were closed so couldnt do laps, sauna etc

2026-06-24 • via Nuitee
A
Ahmad • solo_traveller • us
10
Pros:

Wonderful staff and great service!

Cons:

None

2026-06-24 • via Nuitee
G
Greg • solo_traveller • ch
8
This is a good conference centre hotel
Pros:

Good conference / Business hotel .

2026-06-24 • via Nuitee
S
Sun Young • extended_group • kr
7
2026-06-23 • via Nuitee
A
Altan • couple • tr
9
2026-06-21 • via Nuitee
S
SpaStruckSurrey • Couples
6
Let down by the details
Pros:

This is a good, very
large hotel, in a quiet area near the embassies, very easy to walk to the Philharmonie, or get across town or to the Zoo and on to Potsdam using buses M29 or 200 - or it’s a 10 minute walk to Potsdamer Platz for train connections further afield and to Brandenburg Airport. We had an executive king room, with plenty of space. Breakfast is absolutely phenomenal and every member of staff we spoke to was keen to help.

So why is this only a 3 star review? Because design failings make staying here pretty frustrating and really affect the guest experience.

- There is only 1 USB point and it has hardly any power so even 7 hours on charge won’t give you a full phone battery.
- Of the 3 electrical socket points available, one is at almost ground level, one is for the kettle (or coffee machine - you can’t use both at once) and the other is in the bathroom.
- There is a thin shelf above the bed but no side tables - so no space for a book or glass of water near the bed. The light above the bed is not strong enough for reading.
- There are 5 wardrobes but no exterior hooks to hang a wet towel or a wet coat to dry.
- It took us a while to find robes and slippers, because they were in the wardrobe furthest away from the bathroom.
- The kettle and coffee machine are very welcome but the cups provided have no handles and are not heatproof so there is a real risk of burning your hand trying to pick up a cup of coffee. I asked at reception instead for 2 cups with handles but that didn’t happen, so in the end I went down to the breakfast area on the 1st floor and a team member was happy to give me 2 cups to take back to my room.
- Conversely, our fridge (which I use for medicines) was not cold. There was no dial to change the temperature so I had to ask the maintenance team to look at it.
- After a recent injury, climbing into a bath would have been tricky so we requested a walk-in shower. Yes, there was an individual stall but the water comes through separate cold and hot taps, not easy to distinguish or manage and the temperature is inconsistent. The mobile shower head is difficult to manoeuvre and there isn’t a shelf for toiletries. You have to put the bottles on the floor which isn’t ideal.
- The glass door to the shower is set so close to the floor that there is no room to place the bath mat. You have to step out to the side to the bath mat, then shuffle to reach a towel. The glass door also opens outwards, straight into the bathroom door.
- Like others, one of the reasons we booked this hotel, months ago, was because it had a pool. It was therefore disappointing that the pool was closed for refurbishment. The alternative offered was use of the pool at another hotel, 12 minutes’ walk away, but our Reception would have to ring theirs to warn them in advance that we were coming. That didn’t work for us. The pool clearly does need a refit though as the smell hits you as soon as you get out of the lift on the 6th floor. We were glad our room was quite a long way from the lift.

The hotel generally is good, so It is such a shame that whoever designed these rooms did not think through the practicalities. We would only stay again if we could be sure of a fully modernised room, and after the pool works have been completed (I think in early July).

2026-06-19 • via Tripadvisor
C
Christoph • extended_group • de
7
2026-06-19 • via Nuitee
I
Ilker • couple • dk
1
Pros:

Ingen ting

Cons:

Det er skuffende, at man skal betale så meget for parkering på hotellet, og at der samtidig opkræves ekstra betaling for opladning af elbil. På mange andre hoteller er både parkering og opladning inkluderet uden ekstra omkostninger.

Var til koncert som blev afholdt på hotellet.

2026-06-18 • via Nuitee
I
Ilona • couple • pl
10
2026-06-14 • via Nuitee
J
John • solo_traveller • gb
8
Good business hotel
Pros:

Clean and luxurious, good staff, excellent breakfast. Gym was well equipped.

Cons:

Not great location, not much around, 10 mins walk to to Potzdamer Platz. My room was comfortable but slightly old-fashioned. The spa and pool were out of order.

2026-06-14 • via Nuitee
S
Stanislav • couple • cz
10
2026-06-12 • via Nuitee
A
Annabelle Mercedes • solo_traveller • de
9
Pros:

Sehr schöne Zimmer, bequeme Betten
Tolle Lobby und ein Frühstück der Träume

Cons:

Hinweis auf nur Kreditkarten Nutzung wäre nett gewesen
Haben uns so mit unserer abgelehnten EC-Karte etwas blamiert gefühlt

2026-06-11 • via Nuitee
D
Danny • couple • de
9
2026-06-10 • via Nuitee
J
Julia • couple • de
9
2026-06-09 • via Nuitee
J
jagnandan • family_with_children • us
5
Too expensive without any perks like breakfast etc
Pros:

Clean - spacious rooms

Cons:

Location- away from everything

2026-06-09 • via Nuitee
K
Karl-Peter • solo_traveller • de
8
2026-06-09 • via Nuitee
G
GraceC096 • Couples • London, England
10
Excellent Breakfast, Beautiful Hotel and Great Location
Pros:

We had a wonderful stay at the JW Marriott Berlin and would happily return.

The standout for us was the breakfast. The selection was exceptional, with a huge variety of options including eggs cooked to order, fresh salmon, salads, pastries, baked goods, fresh fruit and much more. The breakfast staff were fantastic – always welcoming us with a smile each morning and even offering ginger shots, which was a lovely touch.

The hotel itself is beautiful. The interiors are elegant, spotless, and very well maintained. The main bar area is particularly impressive, with a luxurious atmosphere and talented bartenders who create delicious cocktails. It was a lovely place to relax after a day of exploring the city.

Our room, whilst perhaps a little more traditional than some modern hotels, was spacious, comfortable and full of character. It had a classic, regal feel. Everything was clean and well looked after, and we found the room to be very comfortable throughout our stay.

The location is also excellent. There are shops and restaurants within walking distance, and the city’s main attractions are easily accessible via public transport. We found it very convenient for exploring Berlin while still being in a quieter area.

Overall, the combination of excellent service, outstanding breakfast and a great location made for a fantastic stay. We would highly recommend the JW Marriott Berlin to anyone visiting the city.

2026-06-08 • via Tripadvisor
R
Ralph • couple • de
9
Pros:

Tolles Frühstück, Extrawünsche wurden schnell und professionell erfüllt. Freundliches Personal.

2026-06-08 • via Nuitee
M
Matthias • couple • de
10
Pros:

Es war alles perfekt, sehr freundliches Personal, Frühstück war Weltklasse

Cons:

Gib nix negatives.

2026-06-08 • via Nuitee