Hotel d´Or

Hotels
Independent
8.4 (65 reviews)
Avenida Calonge s/n, Cala d Or, Santanyi, Mallorca, 07660 , Santanyi , ES

Facilities

Fitness facilities
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Fitness facilities
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable pool
Cons:
Cleanliness issues
Pests in rooms
Limited amenities

Categories

Cleanliness
4.6
Multiple guests reported issues with pests and inadequate service regarding cleanliness.
Service
9.6
Staff was noted as friendly and accommodating, though some guests experienced issues.
Location
9.6
The location is highlighted as excellent with proximity to beaches and restaurants.
Room Quality
7.6
While some rooms appeared dated, issues with pests negatively impacted the perception.
Amenities
9.1
Guests enjoyed the pool and facilities, though some amenities were noted as limited.
Value for Money
8.6
Overall perceived value is moderate given the experiences shared.
Food and Beverage
9.1
Breakfast received positive comments, contributing to overall guest satisfaction.
Overall Experience
9
Mixed experiences, with highlights on location and service, but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:31

Property Description

Experience the charm of Hotel D'Or, where your seaside escape awaits with countless amenities for a perfect getaway!

Recreational Delights
Unwind in our sparkling outdoor pool or work up a sweat in the 24-hour fitness center. Enhance your stay by renting our bicycles and exploring the beautiful surroundings of Santanyi.

Dining and Refreshments
Savor delicious bites at our snack bar/deli or relax with a drink at the bar/lounge or poolside bar. Don’t miss our delectable buffet breakfast served daily.

Comfort and Convenience
Enjoy your own private retreat in one of our 50 spacious guestrooms, each equipped with flat-screen TVs and complimentary wireless internet. With express check-in and multilingual staff, your stay is designed for ease and comfort.

Indulge in the best of coastal living – book your stay at Hotel D'Or now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 65 reviews
Cleanliness: 4.6
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 9
R
Ronald Ronaldus Jacobus Adrianus partner
8
Pros:

Lovely accomodation, staff, location. Not so big, but therefor more quitness, relaxed vibe

2025-09-24 via Nuitee
A
Annalisa
8
Recommended!
Pros:

Good location especially if you use the bus/land train, which we use them to get to other Calas, to Palma and the airport. Close to the marina and the beaches (about 10 minutes walk) and very central. The hotel is well maintained but a bit dated. The staff is friendly, the breakfast is good. I would recommend it.

2025-09-05 via Nuitee
L
lorenzo family
10
Pros:

Hotel molto carino con comoda piscina, discreta la colazione. Molto comodo per posizione e servizi

2025-08-30 via Nuitee
J
Jasmine family
2
Pros:

This was hands down the worst hotel I've ever stayed at. I stayed here for 3 nights - the first night I saw a cricket inside our room, the second and third night I saw a cockroach in the room. We asked the hotel, and they just said this is how it is and didn't apologize. The first night, we also didn't have wifi at all in our room and only got wifi after switching to another room closer to the hotel lobby. Horrible experience and wouldn't recommend anyone to stay here.

2025-08-12 via Nuitee
R
Ruben
10
Bra sykt
Pros:

Sykt bra

2025-08-09 via Nuitee
L
Lara
10
Super recomendo
Pros:

Ótima localização, quarto confortável e limpinho. Piscina deliciosa uma pena que fecha cedo

2025-08-08 via Nuitee
Y
yvette partner
10
Pros:

We loved the location, was near the beach, restaurant, shopping and very safe. Pool was great and staff awesome specially Carlos.

2025-08-07 via Nuitee
P
Piotr
10
Pros:

I was very nicely surprised 😊
starting from checking in. The staff is amazing, very friendly and helpful. Room was cleaned and towels changed everyday, air condition worked perfectly. Location is great, walking distance to many beaches, clubs and restaurants. Very nice choice of food for breakfast. Highly recommend

2025-07-24 via Nuitee
J
John family
8
Pros:

Gostei da minha estadia. Hotel muito bem localizado. Funcionários gentis.
A única coisa que me deixou frustrado foi não ter um Frigobar no quarto,,de resto tudo perfeito.

2025-07-23 via Nuitee
L
Louisa
8
Pros:

Für den Preis kann man wirklich Nix

2025-07-07 via Nuitee
J
Jean-Luc
10
Très accueillant
Pros:

Arrivé en après-midi, accueil très convivial. Hôtel propre , piscine sympathique et personnel disponible.

2025-06-27 via Nuitee
C
Caio
6
Pros:

Cheguei ao hotel menos de 2 horas antes do check in, e apesar do quarto estar pronto, me foi cobrado 20 euros pra entrar no quarto.
Fiquei hospedado em diversos hotéis, e somente nesse tivemos essa cobrança.
Ar condicionado pingava muito no quarto.
Mas o pessoal do bar, principalmente o Carlos, muito simpático.

2025-06-23 via Nuitee
M
Marian family
10
Pros:

Buena atencion, buena ubicación, excelente opcion

2025-06-12 via Nuitee
J
Juliani
6
Pros:

It was okay

2025-06-09 via Nuitee
M
mark
10
Pros:

Short and very sweet. Stay
Excellent

2025-06-09 via Nuitee
L
Luiz André
4
Pros:

Se puderem fujam, a quatro tem cheiro de mofo misturado com água sanitária, cheguei a pedir para trocar de quarto mas o funcionário me passou que não haviam quartos disponíveis para troca e que não havia nenhum cheiro estranho no quarto! As toalhas banho em péssimo estado! As fotos que aparecem no site não condiz com o quarto apresentado; o check in no site do hotel.com se inicia as 12:00 e não foi permitida nossa entrada somente as 14:00! Únicas coisas que valem a pena é a área da piscina e o café da manhã, o restante péssimo

2025-06-09 via Nuitee
B
Büsra partner
2
Pros:

Macht einen großen Bogen um dieses Hotel!!!
Beim Einchecken haben wir ein Zimmer erhalten, welches einem Keller geähnelt hat. Es war dunkel, klein und schrecklich. Im Bad befand sich eine Badewanne und es hat gestunken, nicht wie auf den Bildern. Auf Beschwerde haben wir ein anderes Zimmer erhalten. Es war ein Tick besser wie das 1., aber trotzdem nicht wie auf den Bildern zu sehen. Im Bad war ein elektronischer Raumduft, welcher einen schlimmen Duft im ganzen Zimmer verteilt hat, es hat so gestunken, dass einem schlecht wurde. Die Möbel sind alle abgenutzt. Das Bad gehört sich dringend renoviert. Vor lauter Kalk sieht man die Farbe der Armaturen nicht mehr. Dann hatten wir ein Problem mit unserer Dusche, das Wasser hat innerhalb von 10sek von kochend heiß zu eiskalt gewechselt, ohne das man mit der Atmatur gespielt hat. Als wir uns bei der Rezeption beschwert haben, haben sie gesagt sie werden das richten. War leider nicht so, wir konnten nicht duschen. Als wir uns dann erneut beschwert haben, haben wir wieder ein neues Zimmer erhalten, diesmal wirklich wie auf den Bildern, aber dennoch ist die Ausstattung sehr stark abgenutzt. Hier war das ganze Zimmer von Ameisen befallen, wir konnten unsere Koffer nicht offen lassen.
Außerdem wurden die Zimmer nicht richtig sauber gemacht. Wenn Müll auf dem Tisch lag, haben sie das nicht weggeworfen. Unsere Kaffeetassen haben sie nicht mitgenommen.

Bitte spart an einem anderen Ende und zahlt lieber etwas mehr für ein besseres Hotel!

2025-06-07 via Nuitee
J
Julia
10
Pros:

Nice service and very quiet. Good location

2025-06-06 via Nuitee
M
Miguel Angel
6
Pros:

Personal amable, instalaciones necesitan una reforma, bañera, cortina en la bañera. Los baños ya muy gastados, toallas antiguas etc

2025-06-05 via Nuitee
D
Doan Long family
10
Pros:

Schöne entspannte Stimmung. Schöner Barbereich.

2025-06-04 via Nuitee