White Elephant Palm Beach

Hotels
9.5 (199 reviews)
280 Sunset Avenue , Palm Beach , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Lovely room quality
Great amenities
Beautiful location

Categories

Cleanliness
9.35
The rooms were very clean and well-appointed, contributing to an overall lovely stay.
Service
10
Exceptional service from all staff members, with notable mentions for Christian and others who went above and beyond.
Location
9.32
Conveniently located near the beach with reliable shuttle service adding to the convenience.
Room Quality
9.36
Rooms are spacious, cozy, and well-furnished, providing a comfortable environment.
Amenities
9.31
Excellent amenities including golf carts, bikes, and beach setups which enhance the guest experience.
Value for Money
9.34
Great value considering the quality of service and accommodations provided.
Food and Beverage
9.3
Food and drinks at the hotel restaurant were highly praised, particularly the Frosé.
Overall Experience
10
Overall experience was exceptional and guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:07

Property Description

Luxurious Accommodation
White Elephant Palm Beach, nestled in the heart of Palm Beach, offers a luxurious stay with air-conditioned rooms, a flat-screen TV, and a private bathroom.

Dining Experience
Indulge in a culinary journey at our on-site restaurant serving delectable Asian cuisine, with options for vegetarians, dairy-free, and vegans.

Recreational Activities
Take advantage of our outdoor swimming pool, fitness centre, and complimentary bike rentals to explore the scenic beauty of Palm Beach.

Experience the epitome of luxury and comfort at White Elephant Palm Beach. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 40 per day.

Location

Guest Reviews

9.5
Based on 199 reviews
Cleanliness: 9.35
Service: 10
Location: 9.32
Room Quality: 9.36
Amenities: 9.31
Value for Money: 9.34
Food and Beverage: 9.3
Overall Experience: 10
W
Warren couple gb
10
2026-01-19 via Nuitee
7
765brado Couples
10
Great weekend getaway
Pros:

Received a complimentary upgrade to a cozy and well-appointed king suite. Room was lovely but the staff was the true high point. Everyone was responsive and thoughtful with a huge shout-out to Christian, who literally braved a torrential downpour to drive us to our dinner reservation. We will be back!

2025-10-27 via Tripadvisor
H
Hurricanes33146 Couples us
10
A gem in the middle of West Palm Beach
Pros:

Went for a couples getaway. The location is a few blocks from the beach. They have wonderful golf carts. They shuttle you in and get you set up on the beach. From the moment we arrived until the moment we left, we were in great hands with friendly, competent, and extremely professional people who made our stay such a wonderful experience. The rooms were lovely as well as the overall hotel. We enjoy sitting out on a balcony, which didn’t disappoint. It was just an added bonus that provided additional levels of happiness and comfort for us.The adjacent restaurant was quite nice as well. My wife and I highly recommend the hotel due to the quality of the staff and comfort of the facilities.

2025-10-23 via Tripadvisor
L
lilpiggy99 Couples us
10
Book it! Stay here!
Pros:

Absolute best staff! Location is great lots to walk and do close by. The car service is top notch; Sebastian is so friendly. Karen at the front desk makes your stay even more welcoming. Grab a drink at Lola with the most beautiful bar tender. The rooms are spacious, and the suites are inviting. All the little extras amenities don't go unnoticed. Thank you for a fabulous time.

2025-10-13 via Tripadvisor
S
snNash Couples us
10
One of the best boutique hotels we have ever experienced
Pros:

We had an amazing experience at the White Elephant. The staff--from top to bottom--are simply fabulous and attended to our every need! Their excellent service simply cannot be overstated. From the personal services to recommendations and reservations--we simply could not have asked for more. We had one of the suites and it was very well appointed for our stay--very comfortable and lots of natural light. The hotel itself is just as pictured--stylish, cozy and fun. We ate several meals at the Lola, the hotel restaurant, and everything we tried (drinks and food--try the Frosé with fresh strawberries) was delicious. Though we did have some rain, we enjoyed the beach set-up, the bikes and one of the cars to run a few errands. A 10 out of 10 for sure and we hope to return soon!

2025-09-25 via Tripadvisor
X
X4118SAelizabethf Friends getaway
10
So nice and the best service!
Pros:

Karen and the whole staff were amazing. The service was fabulous and the hotel is beautiful. Will absolutely come and stay here again when back in Palm Beach!

2025-09-14 via Tripadvisor
S
S3729ELkellyw Friends getaway
10
Bachelorette Trip
Pros:

Wonderful hotel with a lovely pool and great staff! Christian was particularly great with the car pickups. Will definitely be back!

2025-09-14 via Tripadvisor
L
loringgear4 Friends getaway us
10
White Elephant Review
Pros:

We had the best experience staying at the White Elephant in Palm Beach. The service was truly exceptional—every member of the staff went above and beyond and couldn’t have been nicer or more accommodating. The house cars were such a game-changer during our stay, and the drivers were all wonderful. A special shout-out to Christian, who was not only incredibly helpful but also such a pleasure to chat with.
The entire stay felt seamless and welcoming, and we’ll absolutely continue choosing the White Elephant whenever we’re in Palm Beach. Highly recommend!

2025-09-14 via Tripadvisor
J
James partner
10
Pros:

The staff (Gabby, Natalia, Christian, Damian, Sebastian) were excellent!!!! They were all very accommodating and did everything to make our stay as enjoyable and as seamless as possible!!
Gabby is a true leader, manager, and is an absolutely irreplaceable team member at your perfect getaway place for us! She stopped at nothing to make sure we were always happy and even gave us a last minute restaurant recommendation that happened to be the best one during our stay, and hard to beat even in very close by NYC (to us, obviously)!
We hope to return to visit your beautiful hotel soon and wouldn't dream of staying elsewhere now that we have experienced the best!!! Thank you so much!

2025-09-01 via Nuitee
K
Kylie
10
The best long weekend!
Pros:

We had an amazing time at the White Elephant. Junior, Sebastian, and Christian were amazing valet / concierge drivers. They do a beach chair / umbrella set up that was so convenient! Gabi got us an amazing last minute reservation at Buccan that was the best meal we had. Our room was perfectly designed and very clean. It was a perfect long weekend hotel!

2025-09-01 via Nuitee
C
Claudia
10
Pros:

Loved this place, the rooms are fantastic, even nicer than in the photos. The staff is pleasant and welcoming, and the restaurant has a wonderful atmosphere.

2025-08-27 via Nuitee
S
STEFAN couple de
9
5* Service, exzellente Lage, hellhörig
Pros:

Service Qualität

Cons:

Zimmer sind nicht gut isoliert; starke Geräuschkulisse von angrenzenden Zimmern

2025-08-20 via Nuitee
N
Nicholas family_with_children gb
9
Gorgeous place, fabulous staff, a little gem, but further improvements could make it a 10/10
Pros:

Loved the vibe, the place, the rooms, the staff, the ease of it all

Cons:

The pool is super cute and lovely, but the over-engineered disability chair is unnecessary - and is a dangerous feature for regular guests as it takes over the pool. There are inclusive and more discreet options out there. This would put me off coming back.

2025-08-20 via Nuitee
4
400erikao Friends getaway
10
Girls Weekend
Pros:

We celebrated a girls weekend and the White Elephant was the perfect place for us! The hotel was so beautiful and the staff were so accommodating and friendly. Special shoutouts to Christian, Sebastian and Junior who made are stay all the more enjoyable!

2025-08-17 via Tripadvisor
S
Sherpa655574 Friends getaway
10
White Elephant had the best customer service
Pros:

From the time I pull up in front of the White Elephant hotel the excellent service started. We were greeted and the luggage was taken from our car and brought inside.
Every staff member here was friendly and knowledgeable throughout our whole stay. It was the best hotel that I have stayed in throughout palm Beach County. It is close to the beach and shopping.

2025-08-17 via Tripadvisor
A
amygG8076RC Family
10
Palm Beach Birthday trip
Pros:

We visited Palm Beach for our girls 14th birthday! The entire staff went above and beyond to make all of us feel welcome and special! From the birthday banner and balloons in the room, to knowing our names when we walked in. The staff was always available to help us! Everyone was very attentive and very nice!! It was a wonderful trip!!!!

2025-08-04 via Tripadvisor
M
maria family
10
Pros:

Me pareció un excelente hotel, la atención, el servicio, las opciones TODO. Maria Gabriela siempre estuvo muy atenta durante nuestra estadía y nos ayudó y sirvio en todo momento con mucha amabilidad. Super recomendado pasamos nuestra noche de bodas allá y esperamos pasar la de aniversario también el año que viene. Gracias por todo! 🙌

2025-08-01 via Nuitee
F
Flint family
10
Pros:

Amazing stay from top to bottom

2025-07-30 via Nuitee
S
samih family_with_children fr
9
Un séjour parfait
Pros:

Tout . Parfait

Cons:

RAS

2025-07-28 via Nuitee
C
CESAR family
10
Pros:

Our experience was truly exceptional. The attention and service from the staff were the absolute highlight of our stay. We chose this hotel to celebrate our wedding weekend, and everything turned out even better than we could have imagined. A heartfelt thank you to María Gabriela, Christian, and the entire team for taking such great care of us. You made our special weekend unforgettable

2025-07-27 via Nuitee