Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Poor breakfast quality

Categories

Cleanliness
8.65
Some mentions of cleanliness issues like bugs and dust.
Service
10
Friendly and welcoming staff mentioned positively.
Location
10
Excellent location in the city center, making it easy to access attractions.
Room Quality
10
Large, well-furnished, and comfortable rooms highlighted positively.
Amenities
9.15
Limited amenities like no gym and issues with steam bath.
Value for Money
8.15
Concerns about price versus offerings, particularly breakfast quality.
Food and Beverage
7.65
Breakfast deemed insufficient for a 5-star establishment.
Overall Experience
10
Generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:01

Property Description

Historic Charm and Modern Luxury

Located in Lublin Old Town, Hotel Alter offers a unique stay in a 16th-century tenement house. Indulge in the indoor pool, spa, and wellness center with sauna, steam room, and hot tub. Stay connected with free WiFi access throughout the property.

Elegant Rooms and Top-notch Amenities

Experience comfort in classic-style rooms and suites equipped with satellite LCD TV, air conditioning, and minibar. Pamper yourself in the private bathroom with a shower or bathtub, along with premium toiletries and cozy bathrobes.

Gastronomic Delights and Impeccable Service

Savor delicious meals at the on-site restaurant and unwind at the bar. The attentive 24-hour front desk staff is ready to assist with luggage storage and ticket bookings, ensuring a seamless stay.

Ready to immerse yourself in history and luxury? Book your stay at Hotel Alter for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 80 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 219 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 10
J
Jerzy couple pl
7
Ładny hotel w dobrej lokalizacji ale...
Pros:

Bardzo dobre śniadanie, choć kawa była zimna (prawdopodobnie przez niepodgrzane mleko). Pokój przestronny i ładnie umeblowany.

Cons:

Akustyka pokoju pozostawiała wiele do życzenia — już od 6 rano w niedzielę było słychać hałasy z korytarza. Niestety izolacyjność akustyczna ścian również nie spełniła naszych oczekiwań, ponieważ dochodziły do nas rozmowy z sąsiedniego pokoju. Grzejnik elektryczny w łazience nie działał, a część elementów wyposażenia wymagałaby odświeżenia. Sauna była uruchamiana dopiero po zgłoszeniu na recepcji, mimo określonych godzin funkcjonowania strefy wellness.

2026-02-09 via Nuitee
W
Wojtczak couple pl
10
2026-02-09 via Nuitee
V
Voellnagel couple pl
10
Pros:

Doskonala strefa spa, basen.

2026-01-27 via Nuitee
B
Boguslaw family_with_children pl
7
2026-01-24 via Nuitee
A
Andrzej couple pl
10
Rewelacyjne miejsce i wyjątkowa obsługa.
Pros:

Bardzo miła, pomocna i profesjonalna obsługa.
Czysto, przyjemnie i wyjątkowo komfortowo

2026-01-24 via Nuitee
J
Jakub couple pl
8
Nieadekwatna cena do jakości
Pros:

Masaż jeden z lepszych jakie miałem w życiu

Cons:

Brak Parkingu remont, brak restauracji, brak baru,

2026-01-23 via Nuitee
K
Kfir couple il
9
2026-01-20 via Nuitee
N
Natalia couple pl
8
2026-01-19 via Nuitee
A
Andreas solo_traveller ch
10
Pros:

Sehr nettes und hilfsbereites Personal.
Die Lage ist top. Das Hotel befindet sich direkt in der Altstadt.

2026-01-19 via Nuitee
D
David solo_traveller gb
9
2026-01-19 via Nuitee
T
Theresa family_with_children gb
6
Great location, super clean - but avoid if you are a light sleeper!
Pros:

Room was very spacious and extremely clean.

Cons:

Sofa bed was noisy and uncomfortable. AC was rubbish, so we had to open the windows, but the street was bustling and noisy.

Breakfast was not of a high standard. Buffet was poor.

2026-01-19 via Nuitee
O
Olga couple pl
10
2026-01-15 via Nuitee
D
Dr. Hans-Joachim solo_traveller de
8
2026-01-12 via Nuitee
A
Agnieszka couple pl
10
Pobyt bardzo udany, super lokalizacja w samym sercu starówki, dookoła wspaniałe restauracje. Hotel na poziomie, bardzo m
Pros:

Lokalizacja i piekne wnętrze

Cons:

Nic

2026-01-07 via Nuitee
ליאת בן חיים family_with_children il
9
מומלץ מאוד!
Pros:

מלון בוטיק במיקום מעולה , סוויטה מדהימה ענקית ונעימה
צוות קבלה מקסים נתנו לנו מלא המלצות טובות

Cons:

נגישות, מונית לא מגיעה לשם ויש מדרגות במרחק 2 דק מהמלון כדיי להגיע לכניסה

2026-01-07 via Nuitee
A
Alicja couple pl
10
2026-01-05 via Nuitee
W
Witak couple pl
9
2026-01-05 via Nuitee
O
Olena couple gb
10
The hotel is in a great location, making it easy to get around. The rooms were clean and comfortable
Pros:

The hotel is in a great location, making it easy to get around. The rooms were clean and comfortable, and the staff were lovely, friendly, and welcoming throughout our stay.

2026-01-05 via Nuitee
S
Sanjin family_with_children ba
10
2026-01-04 via Nuitee
S
Sanjin couple ba
10
2026-01-04 via Nuitee