Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Poor breakfast quality

Categories

Cleanliness
8.65
Some mentions of cleanliness issues like bugs and dust.
Service
10
Friendly and welcoming staff mentioned positively.
Location
10
Excellent location in the city center, making it easy to access attractions.
Room Quality
10
Large, well-furnished, and comfortable rooms highlighted positively.
Amenities
9.15
Limited amenities like no gym and issues with steam bath.
Value for Money
8.15
Concerns about price versus offerings, particularly breakfast quality.
Food and Beverage
7.65
Breakfast deemed insufficient for a 5-star establishment.
Overall Experience
10
Generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:01

Property Description

Historic Charm and Modern Luxury

Located in Lublin Old Town, Hotel Alter offers a unique stay in a 16th-century tenement house. Indulge in the indoor pool, spa, and wellness center with sauna, steam room, and hot tub. Stay connected with free WiFi access throughout the property.

Elegant Rooms and Top-notch Amenities

Experience comfort in classic-style rooms and suites equipped with satellite LCD TV, air conditioning, and minibar. Pamper yourself in the private bathroom with a shower or bathtub, along with premium toiletries and cozy bathrobes.

Gastronomic Delights and Impeccable Service

Savor delicious meals at the on-site restaurant and unwind at the bar. The attentive 24-hour front desk staff is ready to assist with luggage storage and ticket bookings, ensuring a seamless stay.

Ready to immerse yourself in history and luxury? Book your stay at Hotel Alter for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 80 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 263 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 10
J
JOANNA • couple • pl
8
2026-06-13 • via Nuitee
M
Marie ange • solo_traveller • fr
9
Très bon choix
Pros:

Sa situation en plein centre historique

2026-06-13 • via Nuitee
P
Przemysław • family_with_children • pl
7
Cons:

Nie ma parkingu mimo informacji że jest
a dojście dom em z najbliższego Parkingu dość karkołomne

2026-06-11 • via Nuitee
V
Valentina • couple • ua
10
Pros:

Это были самые замечательные сутки проведенные в отеле Alter.Он расположен в старом городе ( у него нет собственной парковки), но рядом в 100 метрах есть парковка большая и там ставят машины отеля Alter без проблем( у них между собой договоренность), так, что переживать не стоит. У нас был огромный и очень красивый номер( самый лучший в этом отеле). Все чисто, тихо, внимательный персонал и вкусная еда! Очень рекомендую и обязательно еще в него вернемся.

2026-06-11 • via Nuitee
Віталій Шкіль • couple • pl
10
Чудово
Pros:

Прекрасний просторий номер з великим зручним ліжком. Затишний інтерʼєр та привітна команда готелю. Задоволений

2026-06-09 • via Nuitee
D
Daniel • couple • pl
10
2026-06-07 • via Nuitee
M
Maciej • couple • pl
10
Długi weekend z rodziną
Pros:

Perełka wśród lubelskich hoteli w samym centrum starówki. Rewelacyjna strefa Spa, świetny basen i sauna. Przemiły personel.

2026-06-07 • via Nuitee
T
Tomasz • couple • pl
3
Personel niekompetentny, świetna lokalizacja.
Pros:

Lokalizacja hotelu i tylko to

Cons:

Brudno w łazience ,nieodpowiedni do 5* personel, w restauracji ciepłe piwo - każde!

2026-06-07 • via Nuitee
Z
Zoltán • couple • hu
10
2026-06-01 • via Nuitee
M
Maria • family_with_children • pl
10
Rewelacyjny hotel, spędziliśmy wspaniale długi weekend majowy. Jeżeli chodzi o śniadania to były bardzo dobre. Generalni
Pros:

Lokalizacja, personel, śniadanie, basen

Cons:

Brak

2026-05-31 • via Nuitee
G
Grzegorz • extended_group • pl
10
Skorzystałem z Alter chyba już po raz 10. Bywało wcześniej różnie, ale tym razem tip top
2026-05-31 • via Nuitee
P
Piotr • couple • pl
10
2026-05-25 • via Nuitee
F
Filip • couple • pl
10
Bardzo dobre miejsce na biznesowy i turystyczny pobyt w Lublinie
Pros:

Jakość i wspaniała obsługa

2026-05-23 • via Nuitee
M
Marian • solo_traveller • pl
9
2026-05-23 • via Nuitee
K
Klink • couple • pl
10
2026-05-20 • via Nuitee
T
Tetiana • couple • ua
10
Дуже приємне місце для візиту в Люблин.
Pros:

Все дуже зручно і комфортно

Cons:

Парковка не поряд

2026-05-19 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-05-11 • via Nuitee
B
Bogdan • couple • pl
4
Fajny hotel ale zdecydowanie nie na 5 gwiazdek i nie za taka cene
Pros:

Lokalizacja

Cons:

Brak restauracji i baru

2026-05-08 • via Nuitee
J
joanna • solo_traveller • pl
9
2026-05-07 • via Nuitee
R
Rafał • couple • pl
10
2026-05-04 • via Nuitee