Red Roof Inn Jacksonville, AL

Hotels
Red Roof Inn
7.2 (143 reviews)
1530 Pelham Road South, Jacksonville, Alabama, 36265 , Jacksonville , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Internet access in public areas - high speed
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Wheelchair-accessible van parking
Well-lit path to entrance

Review Highlights

Pros:
Friendly staff
Good value for money
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Lack of follow-up on complaints

Categories

Cleanliness
5.13
Review mentioned dirty floors and bathrooms; cleanliness can be improved.
Service
8.6
Staff was friendly and responsive despite the complaints.
Location
8.14
Conveniently located for campus-related trips; practical choice.
Room Quality
6.59
Some guests had issues with room condition, but others found it acceptable.
Amenities
7.12
Standard amenities available; additional services provided.
Value for Money
8.58
Guests feel they get what they pay for, especially at this price.
Food and Beverage
7.33
No specific mentions, assumed standard quality for hotel tier.
Overall Experience
6.1
Overall experiences varied significantly; mixed sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:06

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and the convenience of a vending machine during your stay at Red Roof Inn Jacksonville, AL.

Comfortable Accommodations
Relax in one of our 64 air-conditioned rooms equipped with refrigerators, microwaves, and private bathrooms with complimentary toiletries. Stay connected with free Wi-Fi and unwind with cable programming on your downtime.

Nearby Attractions
Explore attractions such as Jacksonville State University, Paul Snow Stadium, and Talladega National Forest, all just a short drive away from our hotel.

Book your stay at Red Roof Inn Jacksonville, AL today for a convenient and comfortable experience!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

7.2
Based on 143 reviews
Cleanliness: 5.13
Service: 8.6
Location: 8.14
Room Quality: 6.59
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 7.33
Overall Experience: 6.1
A
Amanda family
10
Pros:

Exactly what I expected for price... some guests like to hang out outside windows/door but it is what it is. For price and all it's great. Staff was absolutely wonderful. Room and cleanliness can be improved but it won't be as affordable and it's above acceptable. Don't expect luxury at this price and it's perfect

2025-09-26 via Nuitee
K
Kenneth
10
Pros:

Very nice and friendly staff. Kept the room nice and clean while i was gone during the day. No complaints!

2025-09-24 via Nuitee
J
Jennifer
10
Pros:

Conveniently located for anyone visiting Jax State making it a practical choice for campus related trips. Clean room and friendly staff.

2025-09-22 via Nuitee
T
Tony
10
Pros:

Everything was great!

2025-09-09 via Nuitee
R
Ronald family
4
Pros:

Front desk staff friendly

2025-09-06 via Nuitee
C
CAROLINA
10
Pros:

Perfect Located

2025-08-28 via Nuitee
S
Sheree family
2
Pros:

My room floors was dirty along with the bathroom, sheets was all stained. I arrived after 6pm so it was too late and a hassle to get another room for my college move in day. So we went first thing at stores for cleaning supplies to clean a room that should be clean before a check in. I purchased bedding to cover my beds. Can you believe that! I purchased cleaning supplies and bedding. I made a complaint to the front desk thev lady at the desk was nice and only gave me towels to cover the floor then said the manager will contact me. the second day there was a party from some men living there, I believe they are labour workers. My complaint would have gone to thevdesk worker but the male front desk worker was among the men who was making the disruption. He was actually apart of the drunking and loud talking. On my check out the same lady who gave the stack of towels was there for my check out I told her of my experience and complaints she told me the manger will call me immediately after she sends the email advising of the complaint. Well Its 6 days now. No call! I so far heard nothing from a place that was dirty and very unsafe. My experience there was awful! Do not ever get a room there!! I would like to see some better response and actions from redroof forbthis location. This location is one step from a drug infested hotel on a main outlet to locations. Thank god we had to be out of tge room during the day during college check in.!!!!!!!

2025-08-23 via Nuitee
M
Myrna
2
Pros:

You get what you pay for. And that’s all I am going to say about that.

2025-08-16 via Nuitee
E
Elizabeth family
6
Pros:

I didn't like the bathtub. There was hair in the bathtub and after I cleaned it up I turned the water on and the water backed up to 2 - 3 inches in the tub. I wasn't happy.

2025-07-20 via Nuitee
L
Loranna
8
Pros:

Had kitchen floor redone so stayed while renovations

2025-07-12 via Nuitee
E
Ehren pet
10
Pros:

Had a nice clean room to stay in while traveling.

2025-07-10 via Nuitee
T
Timothy family
10
Pros:

It’s a budget friendly hotel and is great for the price. The staff were all friendly and helpful.

2025-06-22 via Nuitee
T
Timothy
6
Pros:

Great for the price

2025-06-22 via Nuitee
S
Samuel family
8
Pros:

People were smoking right outside our room door and we could smell it inside

2025-06-18 via Nuitee
M
Matthew
10
Pros:

Staff were very responsive and great to be with. Didn't hear any noise.

2025-05-20 via Nuitee
T
Tifani
6
Pros:

We loved the room but we asked for a smoking room and booked one but we didn't receive it.

2025-05-17 via Nuitee
R
Rebecca
10
Pros:

Everything was great. Reception lady was very kind and professional

2025-05-02 via Nuitee
E
Eric
8
Pros:

Nice cozy hotel. staff was wonderful

2025-05-02 via Nuitee
D
dana family
10
Pros:

The front desk clerk was so friendly and helpful with driving directions.

2025-04-29 via Nuitee
S
shadelvar Family
2
DONT STOP HERE!
Pros:

in the room had old food and crumbs everywhere so we can't even sit on it. The sheets smell like cigarette smoke and like they haven't been washed in ages. (Maybe because the room is barely used.) They couldn't change us because there's a race so all rooms were booked. Never coming here again.

2025-04-28 via Tripadvisor