Real de Minas Poliforum

Hotels
8.3 (1786 reviews)
Boulevard Adolfo Lopez Mateos, 2211 , León , MX
+52 800 470 7000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice amenities
Cons:
Cleanliness issues
Uncomfortable beds
Pool not heated

Categories

Cleanliness
7.76
Multiple complaints about room cleanliness and issues such as dirty bathrooms and uncleaned rooms.
Service
8.73
Overall good service but some guests experienced issues at the reception.
Location
9.27
Many reviews praise the central location and proximity to commercial areas.
Room Quality
7.22
Mixed reviews; issues with bed comfort and room noise were noted.
Amenities
7.75
The pool and air conditioning faced complaints, but the lobby and restaurant are well-received.
Value for Money
8.21
Generally seen as a decent value, though some experienced unexpected charges.
Food and Beverage
8.76
Breakfast received positive mentions, although there were some complaints regarding service.
Overall Experience
8.73
While there were some negatives, the overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:27

Property Description

Luxurious Accommodations with City Views
Experience the charm of Leon, Mexico at Real de Minas hotel. Indulge in spacious guestrooms offering stunning city views and private bathrooms with complimentary organic amenities.

Culinary Delights at Cassia Restaurant
Savor the authentic flavors of Mexico at Cassia restaurant in Poliforum Real de Minas. Delight in traditional Mexican cuisine and enjoy the convenience of room service during your stay.

Relaxation and Recreation
Unwind by the outdoor pool surrounded by lush gardens or explore the on-site art gallery. Stay connected with complimentary WiFi throughout the hotel.

Book now to immerse yourself in the cultural richness of Leon at Real de Minas hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Location

Guest Reviews

8.3
Based on 1786 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
A
Alejandro • family_with_children • mx
9
Cons:

Estábamos hospedados 4 personas misma habitación, y solo habian2 toallas grandes

2026-10-22 • via Nuitee
P
Paulina • solo_traveller • mx
8
2026-10-20 • via Nuitee
C
Christian • family_with_children • mx
10
2026-10-19 • via Nuitee
G
German Picado • extended_group • cr
8
Agradable y calido
Pros:

El ambiente del Hotel muy tradicional tipo hacienda mexicana, su amplitud de zona verde, no se siente encerrado.

Cons:

Mejorar los baños son pequeños, la aspersion del baño deben cambiarla. La comida es buena pero en lo personal siento que debe haber mas variedad u opciones, en especial si se desea tomar un cafetin y acompañar con algun bocadillo.

2026-10-19 • via Nuitee
A
ANA MARIA • family_with_children • mx
8
El lugar es muy bonito y centrico pero esperaba poder relajartme en la alberca y sorpresa super fria
Pros:

la cercania con el evento al que asisti
El desayuno muy rico

Cons:

el agua de la alberca super helada .
Los colchones super duros

2026-10-19 • via Nuitee
E
eugui • family_with_children • mx
10
Pros:

Las habitaciones

Cons:

Todo bien

2026-10-17 • via Nuitee
C
Cervantes gutuo • family_with_children • mx
10
Pros:

Todo excelente gracias

Cons:

Todo bien

2026-10-17 • via Nuitee
D
daniela • family_with_children • mx
10
2026-10-17 • via Nuitee
J
Jose • family_with_children • us
9
2026-10-16 • via Nuitee
B
Brenda • extended_group • mx
6
Pros:

Location

Cons:

Beds old

2026-10-13 • via Nuitee
A
ALAN • extended_group • mx
8
DESCEPCIONADO
Pros:

la limpieza

Cons:

QUE ME COBRARON 150 PESOS DEL ESTACIONAMIENTO, A PESAR DE HABERME HOSPEDADO EN EL HOTEL!!

2026-10-13 • via Nuitee
P
Pedro Gerardo • family_with_children • mx
10
2026-10-08 • via Nuitee
M
María Teresa • solo_traveller • mx
10
2026-10-08 • via Nuitee
R
Ricardo • family_with_children • mx
10
2026-10-08 • via Nuitee
J
J Guadalupe • couple • mx
10
CONFORTABLE
Pros:

MUY AMPLIA LA HABITACION, EXCELENTE

2026-09-18 • via Nuitee
G
González Caballero • solo_traveller • mx
8
Pros:

Room, the service was great, location was great.

Cons:

The shower, the shower head (regadera) seems old and clogged. Water came out in every direction. Also the mixer valve might need to be replaced. It was either super hot water or extremely cold, I was not able to adjust the temp from room 615 or 614 (the one on the left side)

2026-09-18 • via Nuitee
A
Alfredo De Jesus • solo_traveller • mx
10
Pros:

Easy to check in

2026-09-15 • via Nuitee
G
Gustavo Adolfo • solo_traveller • mx
10
Pros:

Todo esta muy bien

Cons:

Sin queja

2026-09-15 • via Nuitee
I
Israel • couple • mx
9
Pros:

La comodidad de la cama

Cons:

La regadera estaba un poco tapada por el sarro y no aventaba bien el agua

2026-09-15 • via Nuitee
H
Hector Oswaldo • couple • mx
9
Excelente
Pros:

Si mucho

Cons:

Debe de mejorar el bufete

2026-09-14 • via Nuitee