Real de Minas Poliforum

Hotels
8.3 (1694 reviews)
Boulevard Adolfo Lopez Mateos, 2211 , León , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice amenities
Cons:
Cleanliness issues
Uncomfortable beds
Pool not heated

Categories

Cleanliness
7.76
Multiple complaints about room cleanliness and issues such as dirty bathrooms and uncleaned rooms.
Service
8.73
Overall good service but some guests experienced issues at the reception.
Location
9.27
Many reviews praise the central location and proximity to commercial areas.
Room Quality
7.22
Mixed reviews; issues with bed comfort and room noise were noted.
Amenities
7.75
The pool and air conditioning faced complaints, but the lobby and restaurant are well-received.
Value for Money
8.21
Generally seen as a decent value, though some experienced unexpected charges.
Food and Beverage
8.76
Breakfast received positive mentions, although there were some complaints regarding service.
Overall Experience
8.73
While there were some negatives, the overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:27

Property Description

Luxurious Accommodations with City Views
Experience the charm of Leon, Mexico at Real de Minas hotel. Indulge in spacious guestrooms offering stunning city views and private bathrooms with complimentary organic amenities.

Culinary Delights at Cassia Restaurant
Savor the authentic flavors of Mexico at Cassia restaurant in Poliforum Real de Minas. Delight in traditional Mexican cuisine and enjoy the convenience of room service during your stay.

Relaxation and Recreation
Unwind by the outdoor pool surrounded by lush gardens or explore the on-site art gallery. Stay connected with complimentary WiFi throughout the hotel.

Book now to immerse yourself in the cultural richness of Leon at Real de Minas hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1694 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
K
Karamawi solo_traveller mx
7
Buen lugar enfrente de Poliforum, varias cosas que mejorar
Pros:

La ubicación y el desayuno.

Cons:

El agua de la piscina estaba muy turbia, hay pocos camastros para acostarse, había una fiesta infantil y ocupaban muchas mesas de la zona del restaurante. Creo que podrían tener más limpieza en las áreas comunes.

2026-05-02 via Nuitee
M
Maria Ines solo_traveller mx
10
Pros:

Muy amables todos. Solo el estacionamiento son muy enojones

Cons:

Los colchón muy furo para mi gusto

2026-05-01 via Nuitee
3
34 solo_traveller mx
9
2026-04-30 via Nuitee
J
Jose family_with_children mx
8
2026-04-30 via Nuitee
P
Patricia solo_traveller mx
2
No grata
Pros:

ubicacion

Cons:

El trato es malo, adicionalmente que en la madrugada salio un raton del aire acondicionado y camino por mi cabecera, ademas en el baño habia un par de cucarachas, los conozco de años y van en decadencia

2026-04-30 via Nuitee
J
Jiménez solo_traveller mx
10
2026-04-29 via Nuitee
C
César Álvarez Mejía couple mx
8
Great location and Stay, nice green areas and pool
Pros:

The room and the location were great, the valet parking were polite and helpful, also the people that clena the room, the stay were great.

Cons:

The gym, we like to do excersise in the morning, how ever, the rules difficut our purpouse, first the card to get in, second to leve a ID for a treadmill. Could be ok considering to care of the facilities, however I decide not to do that because the procedure, so we can enjoy the excercise in the gym. Also we had additional charge to a bill payable at the bar for two drinks that in the menu was near to 500 to 600 pesos, but the charge wer about 857 pesos. It was not ok.

2026-04-28 via Nuitee
J
Javierciño family_with_children mx
8
Buena
Pros:

Alberca

Cons:

Aire acondicionado no enfriaba la habitación creo la colocación esta mal dirigida

2026-04-28 via Nuitee
J
Jose Antonio solo_traveller mx
10
Es algo Mal
Pros:

Esta bien ubicado

Cons:

Lo cerca el salón de fiestas

2026-04-27 via Nuitee
C
Carlos solo_traveller mx
10
2026-04-27 via Nuitee
S
SILVIA TERESA family_with_children mx
10
ME GUSTA MUCHO EL HOTEL¡
Pros:

EXCELENTE UBICACION Y CONFORT. AMABILIDAD Y DISPOSICION EN EL RESTAURANTE Y SU PERSONAL.

Cons:

EL AGUA DE LA ALBERCA ESTA MUY FRIA

2026-04-27 via Nuitee
H
HECTOR family_with_children mx
5
Esperábamos más
Pros:

La ubicación y las áreas comunes

Cons:

La habitación dejó mucho que desear, la dicha no salía agua caliente correctamente, la ventana de la habitación no tenía mosquitero, el aire acondicionado no funcionaba, y vimos un tecuejo

2026-04-26 via Nuitee
S
Santiago de Jesus couple mx
9
2026-04-25 via Nuitee
J
José Jair solo_traveller mx
10
Excepciónal
Pros:

La cercanía del glorioso estadio león 🦁🇳🇬🤍💚

Cons:

No hay nada de.malo

2026-04-24 via Nuitee
extended_group mx
9
2026-04-22 via Nuitee
O
Oscar Miguel solo_traveller mx
5
Cons:

La alberca no está climatizada!

2026-04-22 via Nuitee
A
Armando solo_traveller mx
10
Pros:

Toda la infraestructura es muy bonita!!!

Cons:

Las almohadas, demasiado incómodas!!!

2026-04-21 via Nuitee
C
cesar family_with_children mx
10
2026-04-20 via Nuitee
P
Pablo couple mx
10
2026-04-20 via Nuitee
D
Dulce Maria solo_traveller mx
10
2026-04-18 via Nuitee