Extended Stay America Suites - Chesapeake - Greenbrier Circle

Hotels
•
Extended Stay America Suites
7 (437 reviews)
809 Greenbrier Circle , Chesapeake , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor room condition
Lack of basic amenities

Categories

Cleanliness
4.21
Multiple reviews mention cleanliness issues, including roaches and mold.
Service
9.18
Staff were friendly and responsive, but some service issues were noted during check-in.
Location
9.72
Location was frequently praised for its convenience to shopping and dining.
Room Quality
6.17
Mixed reviews on room quality; issues with condition and amenities were mentioned.
Amenities
5.2
Lack of basic amenities like hair dryer and ice machines noted in reviews.
Value for Money
6.16
Concerns about cleanliness and room state suggest poor value for the price.
Food and Beverage
8.21
No specific comments on food and beverage offerings.
Overall Experience
7.18
Overall experience marred by serious cleanliness issues and service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:00

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a stove top, microwave, and fridge in your room at Extended Stay America - Chesapeake. Prepare your own meals just the way you like them during your extended stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast that includes a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up for your adventures in Chesapeake and beyond.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Explore popular attractions like the Greenbriar Mall, Virginia Beach Oceanfront, and the Great Dismal Swamp located close to the hotel.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Chesapeake - Greenbrier Circle.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

7
Based on 437 reviews
Cleanliness: 4.21
Service: 9.18
Location: 9.72
Room Quality: 6.17
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 8.21
Overall Experience: 7.18
K
Kimberly • solo_traveller • us
1
Pros:

The TV was fine...the sheets seemed clean.

Cons:

I reserved a room with my credit card, a room with a queen sized bed. When I arrived, there were no 1 bed rooms left. The manager said he would "upgrade" my room with one with 2 beds.(2 full beds). When I got to the room, the door would not shut, the floor and the bathroom mirror were dirty. He took me to 2 other rooms and found one where the door would shut properly. There was no ice bucket, no hair dryer and no hot water. The breakfast was served from 6.30 to 9. I went down to get something, there was only one muffin and no coffee. There were holes in the curtains, and the furniture was beat up. The wifi was awful, I couldn't even go to any websites. When I complained to the manager, he said," it has nothing to do with me, the company won't spend any money to fix things. I told him he could get things fixed if he really wanted to do that.
I told him it was the worst 100 I had ever spent.

2026-10-22 • via Nuitee
J
Jacquelyn • couple • us
1
2026-10-14 • via Nuitee
P
phyllis • solo_traveller • us
1
Will not book there again
Pros:

I didn't stay I went back home at 2 am was very disappointed and upset from my experience with the bugs and the odor.

Cons:

The bugs and the odor of the room.

2026-10-08 • via Nuitee
C
curry • solo_traveller • us
7
Feelings Mixed this hotel needs updated
Pros:

The front desk staff could be a little more friendly.

Cons:

There were roaches in the room. When I checked in the AC until looked like it was being repaired. The room is outdated the breakfast bar was a snack Bar.

2026-09-08 • via Nuitee
K
Karen • couple • us
1
Besides the staff. It was very disappointing and dirty
Pros:

The staff.

Cons:

The dirty towels, dirty toilet, roaches in the shower, dead roaches on the floor,floor hadn’t been mopped. It was just a terrible experience.

2026-09-08 • via Nuitee
D
Dennis • couple • us
1
We cut our stay short by a day; WILL NEVER BOOK AGAIN.
Cons:

Hallway carpeting on fourth floor was FILTHY. Overall, facility is not inviting at all. Sinks have no stoppers. Bathroom sink leaked when used, leaving water on the floor. Small roach was climbing up the wall over the kitchen sink! Upon leaving to take the elevator down, mop bucket with dirty water was parked right in front of it. Staff on fourth floor did not respond to "Good morning."

2026-08-23 • via Nuitee
S
Sean • family_with_children • us
1
2026-08-20 • via Nuitee
S
Stephon • solo_traveller • us
7
2026-08-10 • via Nuitee
S
Sharlene • family_with_children • us
5
2026-08-03 • via Nuitee
K
Kim • family_with_children • us
8
The gentlemen that checked me in for room had excellent customer service.
2026-07-20 • via Nuitee
J
Joseph • family_with_children • us
5
Met the rudest person ever and then met one of the nicest person ever.
Pros:

One of the staff name Sallie, who went above and beyond to make us happy after another staff

Cons:

Staff member That I believe her name was sid who threatened us with "well i could just tell you we were overbooked and walked away not checking us in. Highly recommend you all get the video of interaction it was on 7/17/26 between 3:00pm and 4:00pm

2026-07-20 • via Nuitee
W
Wilburn • solo_traveller • us
7
2026-07-15 • via Nuitee
C
Craig • couple • us
6
2026-07-11 • via Nuitee
S
Samal • family_with_children • us
6
2026-07-09 • via Nuitee
C
Corrian • solo_traveller • us
1
Pros:

Nothing it was horrible

Cons:

Nothing at all it was very horrible we're very bad experience wrong room and then try to make me upgrade for extra money after my booking was already confirmed

2026-07-09 • via Nuitee
P
Porsche • solo_traveller • us
1
They did not refund my temporary deposit upon checkout.I called a week later and they apologized and said they refunded
Pros:

Nothing

Cons:

Everything

2026-07-02 • via Nuitee
A
Akeem • couple • us
10
2026-06-28 • via Nuitee
H
Harrison • couple • us
1
2026-06-25 • via Nuitee
M
Mostafa • couple • us
8
2026-06-25 • via Nuitee
G
Gavin • couple • us
9
2026-06-23 • via Nuitee