Comfort Suites Kingwood, Humble, New Caney, Houston IAH Airport

Hotels
Comfort Suites
8.6 (429 reviews)
22223 Highway 59 North , Humble , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Rude service
Cleanliness issues
Housekeeping complaints

Categories

Cleanliness
7.18
Several reviews highlighted cleanliness issues, including reports of stale cigarette smoke and dirty conditions.
Service
9.15
Generally positive sentiments about staff, but one review indicated a rude front desk clerk.
Location
9.69
Convenient location off the highway, making it easy to commute.
Room Quality
8.14
Mixed feedback; some complained of noisy AC and street noise, but rooms were described as clean by others.
Amenities
8.67
Some positive mentions of available amenities like breakfast, though other amenities received criticism.
Value for Money
9.13
Overall value perceived as decent, but complaints about specific charges like for dirty items.
Food and Beverage
7.68
Breakfast quality was mentioned positively, but complaints about staff behavior during breakfast were noted.
Overall Experience
9.15
A mix of experiences, with many positives overshadowed by some severe complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:08

Property Description

Convenient Location
Located in Humble, Comfort Suites Kingwood Humble Houston North offers easy access to popular attractions like Minute Maid Park and George R. Brown Convention Center, making it an ideal choice for travelers looking to explore Houston.

Modern Amenities
Enjoy a comfortable stay with amenities such as an outdoor swimming pool, fitness center, and free WiFi throughout the property. The hotel also offers room service, an ATM, free shuttle service, and luggage storage for guests' convenience.

Business-Friendly Services
For business travelers, the hotel provides a business center and vending machines with snacks and drinks on site, ensuring you have everything you need for a productive stay.

Book your stay at Comfort Suites Kingwood Humble Houston North for a seamless blend of convenience and comfort during your Houston visit.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please Note: If non-smoking policy is violated, additional charges will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 429 reviews
Cleanliness: 7.18
Service: 9.15
Location: 9.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 9.15
L
Liliana family_with_children us
10
2026-08-20 via Nuitee
D
Deborah solo_traveller us
5
Pros:

Staff

Cons:

Room

2026-08-19 via Nuitee
L
LaMar solo_traveller us
10
Great experience
Pros:

Excellent staff and clean room

Cons:

Broken toaster

2026-08-15 via Nuitee
L
LaMar solo_traveller us
10
Outstanding
Pros:

Great staff

Cons:

Broken toaster for weeks

2026-08-15 via Nuitee
M
Maritza couple us
10
2026-08-11 via Nuitee
M
Maritza family_with_children us
10
2026-08-11 via Nuitee
W
Wilcox solo_traveller us
10
Pros:

Most of my activities were with the night staff and they were extremely helpful

Cons:

Easy to find

2026-08-05 via Nuitee
A
Angela couple us
8
2026-08-05 via Nuitee
G
Glenn couple us
7
Pros:

Breakfast was great. Room was good, refrigerator worked well, cookware was nice.

Cons:

The pullout bed was atrocious. Very uncomfortable and mostly inoperable.

2026-08-05 via Nuitee
S
Shayne couple us
1
Disgusting And violated my civil rights
Pros:

If we could give negative stars we would. We had 2 SERVICE DOGS for my wife's cancer. They have been registered service animals for years And infact have stayed at this hotel 2 other times with them with no issues.. but this time, we were told we had to leave because of them. Theey put us in a room which wasn't allowed to have animals.. made us move. Then we had septic issues in our 2nd room and they moved us again. My wife brought her own vacuum cleaner to clean any shedding from animals and cleaned room for 45 mins. Rebooked room amad not even an hour later the manager told us we had to leave due to dog hair.. they put on the documents that our service dogs caused damage. Which was not true. They violated our rights and access with her service dogs and this is unacceptable. On top of that they didn't cancel the reservation as she said she would and has kept our $100 deposit due to their "damage".. I will be filing a civil rights lawsuit and be getting what is due to us. Do NOT stay here if you want to be respected. Oh by the way they have black mold in the swimming pool and got upset that my service dog fell in the side due to slime around the side of the pool. They don't clean anything. They are lazy treat everyone like they are criminals they do nothing to accommodate their guests period. And the manager that did all of this, her name was Jen.

Cons:

If we could give negative stars we would. We had 2 SERVICE DOGS for my wife's cancer. They have been registered service animals for years And infact have stayed at this hotel 2 other times with them with no issues.. but this time, we were told we had to leave because of them. Theey put us in a room which wasn't allowed to have animals.. made us move. Then we had septic issues in our 2nd room and they moved us again. My wife brought her own vacuum cleaner to clean any shedding from animals and cleaned room for 45 mins. Rebooked room amad not even an hour later the manager told us we had to leave due to dog hair.. they put on the documents that our service dogs caused damage. Which was not true. They violated our rights and access with her service dogs and this is unacceptable. On top of that they didn't cancel the reservation as she said she would and has kept our $100 deposit due to their "damage".. I will be filing a civil rights lawsuit and be getting what is due to us. Do NOT stay here if you want to be respected. Oh by the way they have black mold in the swimming pool and got upset that my service dog fell in the side due to slime around the side of the pool. They don't clean anything. They are lazy treat everyone like they are criminals they do nothing to accommodate their guests period. And the manager that did all of this, her name was Jen.

2026-08-03 via Nuitee
L
Lesa extended_group us
6
It was ok.
Pros:

Pool wasn’t big enough and was closed on Monday, call down for towels was told to get dirty ones and go down to first floor and trade them for clean ones.

2026-08-03 via Nuitee
S
Stella Esther solo_traveller sa
9
Budget friendly. It was ok for an overnight stay.
Pros:

It was clean, I had a good night sleep (just one night stop over). It was budget friendly! Breakfast was OK! There was a fair good option.

Cons:

The staff were ‘ok’ - maybe a bit too casual, compared with what I’m used to!
Just a slight musty smell- maybe from the carpets, but my nostrils adjusted.
My room was facing the highway, so alittle noisy, but again adjusted.

2026-07-25 via Nuitee
B
Britni family_with_children us
10
2026-07-25 via Nuitee
J
Jennifer family_with_children us
8
It was overall a good stay.
Pros:

The location was good. I also like the privilege of having a “special” parking spot.

Cons:

We couldn’t get clean towels brought to the room. The phone didn’t work.

2026-07-21 via Nuitee
C
Christina couple us
10
We had brought my sons tv and was accused by the breakfast staff that we stole the tv from the room.
Pros:

Breakfast staff was rude

2026-07-17 via Nuitee
B
Brenda family_with_children us
9
2026-07-17 via Nuitee
D
Daisy solo_traveller us
9
2026-07-17 via Nuitee
S
Swaga solo_traveller us
10
2026-07-08 via Nuitee
L
lucette family_with_children us
9
Pros:

I liked everything, very nice place

Cons:

Overall I don’t have any negative feedback

2026-07-06 via Nuitee
B
Bailey solo_traveller us
5
Pros:

Close to the freeway, quiet and fairly clean.

Cons:

This hotel needs an upgrade. You can see the mold from the outside of the building. The cracks in the walls are pretty bad as well. Moisture by the windows inside create thick black soot/mold and you can open the windows which i assume doesnt help keep moisture out.

2026-07-05 via Nuitee