TURIM Europa Hotel

Hotels
Turim Hotels Group
8.2 (2952 reviews)
Rua São Sebastião da Pedreira, 19 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Poor sound insulation
Service inconsistencies

Categories

Cleanliness
8.03
Various guests commented positively about the cleanliness; however, one review highlighted issues with cockroaches, affecting overall sentiment.
Service
8.5
While most reviews praised the staff's attentiveness, there were instances of poor service experienced during checkout, affecting the score slightly.
Location
8.54
Reviewers consistently noted a good location, providing easy access to areas of interest and a peaceful surrounding.
Room Quality
7.99
General sentiment was favorable, though some mentioned noise issues due to poor sound insulation.
Amenities
8.02
Positives included the availability of tea and coffee, but missing items like disposable cups were noted.
Value for Money
8.48
Many reviews highlighted good pricing relative to the quality of the stay, affirming a favorable value perception.
Food and Beverage
8.03
Breakfast had mixed reviews; some appreciated the variety, while others noted issues with the venue's lighting and temperature.
Overall Experience
8
Overall satisfaction is positive with multiple aspects praised, though some experiences left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Central Location near Marquês de Pombal Square
Located just a 5-minute walk from Marquês de Pombal Square in central Lisbon, Turim Europa Hotel offers a convenient and vibrant setting for your stay in the city.

Modern Rooms and Amenities
Experience comfort and style in the air-conditioned rooms of Turim Europa Hotel, featuring free Wi-Fi, flat-screen TVs, and modern decor with parquet floors and wooden furniture.

Dining and Relaxation Options
Indulge in local and international cuisine at Turim Europa’s restaurant, or unwind with light meals, afternoon teas, and evening cocktails at the bar. For relaxation, guests can enjoy the reading room, TV room, and laundry facilities available on-site.

Book your stay at Turim Europa Hotel now for a memorable experience in Lisbon!

Important information:

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that guests are required to present the credit card used for booking upon check-in.

Please note that when booking more than 4 rooms, different policies apply. Reservations of more than 4 rooms will be considered Non-Refundable and non-cancelable according to the partnership rules. For this reason, all reservations under these conditions will be contacted by our team to ensure acceptance of these terms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TURIM Europa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 22.50 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2952 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
C
Cinzia solo_traveller it
9
Consigliato
Pros:

Le camere sono belle, comode e pulite, la colazione è abbastanza varia. Il personale è gentile e disponibile. Anche se non è in una posizione centralissima, la zona bella e tranquilla, con diversi ristoranti nei dintorni . Ben collegata, vicino alla fermata dell'autobus e alla metropolitana, con solo 3 fermate dal centro.

2026-07-25 via Nuitee
J
Joao couple pt
7
2026-07-25 via Nuitee
N
Nuno solo_traveller ch
10
2026-07-25 via Nuitee
M
Mari1234450272829 solo_traveller es
10
2026-07-25 via Nuitee
E
Ellen solo_traveller br
7
Funcionários receptivos
Pros:

Localização

Cons:

Elevador

2026-07-25 via Nuitee
C
Ciomara Breder solo_traveller br
10
Pros:

Do atendimento, em especial, a Bruna e a moça do café, que não sei o nome.

2026-07-25 via Nuitee
L
Lain solo_traveller es
9
Pros:

El personal

2026-07-24 via Nuitee
D
Daria solo_traveller it
9
Pros:

Struttura accogliente, personale gentile, colazione buona e molto varia. Siamo stati bene. Consigliato

2026-07-24 via Nuitee
A
Ana family_with_children es
9
2026-07-24 via Nuitee
B
Brahmane couple lv
8
Great location, breakfast.
Pros:

They gave us another room because the air conditioning wasn’t working in our first room. They gave us 4 different rooms to choose from. The breakfast was great, many options to choose from. The shower was good - I like hot water, the shampoo&shower gel and conditioner smelled good. Comfortable beds, good TV. The rooms were cleaned everyday and new towels every day. The staff was friendly and kind.

Cons:

Did not like that the air conditioning wasn’t working in the first room. We were in Lisboa when it was hot weather (38 degrees).

2026-07-24 via Nuitee
R
Roi solo_traveller es
3
Pros:

Location is decent.

Cons:

Smelly room, hot water that only works in the morning, minimal comfort, bad lighting and window facing the corridor, parking is very expensive. Not terrible but definetly far below its stars and price.

2026-07-23 via Nuitee
A
alessandro solo_traveller it
7
Pros:

Personale cortese

Cons:

Posizione dell'albergo, lontana dal centro e a circa 10 minuti dalla metro più vicina. Stanza piccola, letto piccolo, mancanza di prese elettriche vicino al letto, bagno con vetro doccia non a tenuta acqua.

2026-07-23 via Nuitee
S
segrelles solo_traveller es
10
2026-07-23 via Nuitee
A
Ariadna couple es
8
2026-07-23 via Nuitee
E
Enrico couple it
8
2026-07-23 via Nuitee
T
Thomas couple de
8
Pros:

Die Lage

2026-07-23 via Nuitee
M
M couple gb
10
It was amazing I felt comfortable and safe and it was in the middle of the city so I had easy access to everything the s
Pros:

I loved how clean and homey it felt the shower was great there was a bath tub in my room the water pressure was excellent

Cons:

The WiFi didn’t work well. The service kept dropping.

2026-07-23 via Nuitee
T
Tamarino solo_traveller ge
10
2026-07-23 via Nuitee
M
Marcus couple br
8
Muito boa!
Pros:

Cama e travesseiros

Cons:

Internet péssima, precisa ser revista!

2026-07-23 via Nuitee
J
Juan Manuel solo_traveller es
10
Pros:

Todo perfecto para una persona viajando sola.

Cons:

Todo bien

2026-07-23 via Nuitee