TURIM Europa Hotel

Hotels
•
Turim Hotels Group
8.2 (2633 reviews)
Rua São Sebastião da Pedreira, 19 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Poor sound insulation
Service inconsistencies

Categories

Cleanliness
8.03
Various guests commented positively about the cleanliness; however, one review highlighted issues with cockroaches, affecting overall sentiment.
Service
8.5
While most reviews praised the staff's attentiveness, there were instances of poor service experienced during checkout, affecting the score slightly.
Location
8.54
Reviewers consistently noted a good location, providing easy access to areas of interest and a peaceful surrounding.
Room Quality
7.99
General sentiment was favorable, though some mentioned noise issues due to poor sound insulation.
Amenities
8.02
Positives included the availability of tea and coffee, but missing items like disposable cups were noted.
Value for Money
8.48
Many reviews highlighted good pricing relative to the quality of the stay, affirming a favorable value perception.
Food and Beverage
8.03
Breakfast had mixed reviews; some appreciated the variety, while others noted issues with the venue's lighting and temperature.
Overall Experience
8
Overall satisfaction is positive with multiple aspects praised, though some experiences left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Central Location near Marquês de Pombal Square
Located just a 5-minute walk from Marquês de Pombal Square in central Lisbon, Turim Europa Hotel offers a convenient and vibrant setting for your stay in the city.

Modern Rooms and Amenities
Experience comfort and style in the air-conditioned rooms of Turim Europa Hotel, featuring free Wi-Fi, flat-screen TVs, and modern decor with parquet floors and wooden furniture.

Dining and Relaxation Options
Indulge in local and international cuisine at Turim Europa’s restaurant, or unwind with light meals, afternoon teas, and evening cocktails at the bar. For relaxation, guests can enjoy the reading room, TV room, and laundry facilities available on-site.

Book your stay at Turim Europa Hotel now for a memorable experience in Lisbon!

Important information:

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that guests are required to present the credit card used for booking upon check-in.

Please note that when booking more than 4 rooms, different policies apply. Reservations of more than 4 rooms will be considered Non-Refundable and non-cancelable according to the partnership rules. For this reason, all reservations under these conditions will be contacted by our team to ensure acceptance of these terms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TURIM Europa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 22.50 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2633 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
S
Santiago • solo_traveller • es
9
2026-05-09 • via Nuitee
A
Attila • solo_traveller • hu
7
2026-05-09 • via Nuitee
L
Laura • couple • at
8
Sehr gutes Hotel für einen Kurzaufenthalt
Pros:

Top Lage! Viele Sehenswürdigkeiten zu Fuß erreichbar, U-Bahn in der Nähe, viele Cafés und Restaurants direkt neben dem Hotel. Das Frühstück ist sehr gut, gute Auswahl - für jeden was dabei. Das Personal ist sehr sehr freundlich und hilfsbereit. Jeden extra Wunsch wurde erfüllt. Die Bar ist sehr schön und hat gute Auswahl an Getränken und Snacks. Sehr bequeme Betten

Cons:

In der Nacht ist ziemlich laut, schlecht isolierte Fenster, sehr Alter und verschmutzter Teppich direkt im Zimmer vor der Tür.

2026-05-09 • via Nuitee
F
Floriano • solo_traveller • br
9
Pros:

Boa localização, funcionários muito atenciosos e prestativos

Cons:

O hotel está um pouco antigo e alguns itens precisam manutenção

2026-05-09 • via Nuitee
B
Berkay • solo_traveller • de
9
2026-05-09 • via Nuitee
H
Hb45*** • solo_traveller • tr
8
2026-05-09 • via Nuitee
G
Genady • couple • by
9
2026-05-09 • via Nuitee
L
Larissa Dantas • couple • br
9
Bom custo
Pros:

A TV não é smart, o que achamos péssimo e ultrapassado. Só era possível assistir TV a cabo. Nada de youtube ou netflix. A localização é ótimas mas duas ruas ao entorno não são tão legais. Mas tudo bem. O café da manhã estava razoável, podia ser melhor. Fomos muito bem atendidos e o quarto era ótimo.

Cons:

Café da manhã pode melhorar e atualizar as TVs do quarto para TVs que sejam smart. Quase ninguém mais assite TV à cabo.

2026-05-08 • via Nuitee
B
Bożena • extended_group • pl
7
2026-05-08 • via Nuitee
M
martina • solo_traveller • it
10
2026-05-08 • via Nuitee
G
Gaia Diletta • solo_traveller • it
6
Pros:

Staff, pulizia camere, struttura in generale

Cons:

Gli asciugamani che erano sul pavimento ci sono stati rimessi a posto e non cambiati. Dopo la nostra richiesta, ne sono stati forniti altri prontamente. Tuttavia, i nuovi erano sporchi e non ci hanno ridato l'intero kit. Non c'erano le ciabatte, anche quelle ci sono state date su richiesta.

2026-05-08 • via Nuitee
J
Jose • couple • br
8
Muito boa ,com carpete e moveis velhos.
Pros:

Limpeza e os funcionários.

Cons:

Carpetes e móveis velhos.

2026-05-07 • via Nuitee
S
Silvie • solo_traveller • cz
9
Hotel příjemný, klidně bych jela znova
Pros:

Peřiny, postele, zavesy, lokalita

Cons:

Hluk z ulice i pres zavřené okno, radio bylo slyšet i v noci

2026-05-07 • via Nuitee
L
lebreton • couple • fr
10
L’hôtel était parfait, nous avons pu visité et voir tout ce qu’on voulait!
Pros:

L’emplacement idéalement placé, proche du métro , petit copieux et bon.

Cons:

Rien

2026-05-07 • via Nuitee
C
carlos • couple • br
7
bom hotel. café médio. banheiro podia ser melhor.
Pros:

café da manhã honesto. academia simples mas funcional. funcionários simpáticos.

Cons:

o banheiro tem dois pontos que me incomodaram: banheira escorregadia, muito alto pra entrar, podendo gerar escorregões. não tem ducha fixa: ela é móvel e o suporte é baixo. tenho 1,77m e precisava tomar banho levemente abaixado. faltam tomadas no quarto. nenhuma ao lado da cama no quarto em que fiquei. pra terminar, o ar condicionado não brilhou... deixamos no mínimo, pra ficar fresquinho. E chamamos o hotel pra nos ajudar - que se registre.

2026-05-07 • via Nuitee
L
Luxque • solo_traveller • be
8
Pros:

Le métro Parque est à coté, ce qui est un atout pour etre dans le centre historique en 30 minutes et prendre une des deux autres lignes de métro de Lisbonne ce qui est superbe pour visiter mm endehors de Lisbonne. Le petit dejeuner est diversifié. Le personnel est attentionné et les chambres sont calmes et confortable.

Cons:

Le café n est pas bon.
Le haut de la rue n est pas tres beau, taguée mais pas de personne bizare dans cette rue.

2026-05-07 • via Nuitee
A
Ali • couple • at
7
2026-05-07 • via Nuitee
F
Fabrizio Valentin • couple • it
9
2026-05-06 • via Nuitee
C
Carlos Mesquita • couple • pt
8
Razoável
2026-05-06 • via Nuitee
F
Fernando • family_with_children • br
10
Opção excelente... vale super a pena!!!
Pros:

Gostei muito da localização, da limpeza do quarto, dos mimos (pastel de belém, chocolate e agua...), do atendimento e do café da manhã... maravilhoso.

Cons:

Chuveiro dentro da banheira, minha mãe é idosa, pequenininha, não conseguiu pular aquela barreira da borda da banheira pra tomar banho... Talvez não seja uma boa escolha se você estiver com alguém com pouca mobilidade.

2026-05-06 • via Nuitee