TURIM Europa Hotel

Hotels
Turim Hotels Group
8.2 (2354 reviews)
Rua São Sebastião da Pedreira, 19 , Lisbon , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Poor sound insulation
Service inconsistencies

Categories

Cleanliness
8.03
Various guests commented positively about the cleanliness; however, one review highlighted issues with cockroaches, affecting overall sentiment.
Service
8.5
While most reviews praised the staff's attentiveness, there were instances of poor service experienced during checkout, affecting the score slightly.
Location
8.54
Reviewers consistently noted a good location, providing easy access to areas of interest and a peaceful surrounding.
Room Quality
7.99
General sentiment was favorable, though some mentioned noise issues due to poor sound insulation.
Amenities
8.02
Positives included the availability of tea and coffee, but missing items like disposable cups were noted.
Value for Money
8.48
Many reviews highlighted good pricing relative to the quality of the stay, affirming a favorable value perception.
Food and Beverage
8.03
Breakfast had mixed reviews; some appreciated the variety, while others noted issues with the venue's lighting and temperature.
Overall Experience
8
Overall satisfaction is positive with multiple aspects praised, though some experiences left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Central Location near Marquês de Pombal Square
Located just a 5-minute walk from Marquês de Pombal Square in central Lisbon, Turim Europa Hotel offers a convenient and vibrant setting for your stay in the city.

Modern Rooms and Amenities
Experience comfort and style in the air-conditioned rooms of Turim Europa Hotel, featuring free Wi-Fi, flat-screen TVs, and modern decor with parquet floors and wooden furniture.

Dining and Relaxation Options
Indulge in local and international cuisine at Turim Europa’s restaurant, or unwind with light meals, afternoon teas, and evening cocktails at the bar. For relaxation, guests can enjoy the reading room, TV room, and laundry facilities available on-site.

Book your stay at Turim Europa Hotel now for a memorable experience in Lisbon!

Important information:

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that guests are required to present the credit card used for booking upon check-in.

Please note that when booking more than 4 rooms, different policies apply. Reservations of more than 4 rooms will be considered Non-Refundable and non-cancelable according to the partnership rules. For this reason, all reservations under these conditions will be contacted by our team to ensure acceptance of these terms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TURIM Europa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 22.50 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2354 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
S
Sheyla Karine couple it
9
2026-03-14 via Nuitee
S
stefania extended_group it
10
2026-03-14 via Nuitee
B
Balázs couple hu
10
2026-03-14 via Nuitee
E
Elena solo_traveller ro
6
Pros:

Was a pleasant stay. Room was very clean, comfortable and closer to plenty of restaurants, brunch places, coffee shops and metro.

Cons:

My initial room was freezing, the staff literally spent around 2h to repair the heating system, they initially refused to change my room when was visible that the heating was not working. At first day after nye was very unpleasant. In the end they changed my room where the heating was finally working.

2026-03-14 via Nuitee
R
Renata couple pl
9
Pros:

Blisko metra, pomocny i miły personel, dobre śniadania.

2026-03-14 via Nuitee
A
Alicja solo_traveller se
9
Great overall experience
Pros:

The room was comfortable, spacious, and well equipped. There were no bad smells from the bathroom, unlike what some other guests experienced. The flat-screen TV had good channels, and the mattress and pillows were very comfortable. The staff was also very friendly and helpful. Location was good too, upscale neighborhood and just next to different metro stations and buses, grocery stores around. 2km from the city center. Good value for money and I can definitely recommend.

Cons:

The window did not insulate well from the outside noise and you could feel cold air coming from it. I stayed in March so it was okay, but I can imagine it could be a problem in winter. Also, I could hear the neighbors in the other room, so it’s a a good idea to bring your earplugs. The facility is not new, but it’s clean and all the textiles are new. Shame the breakfast was paid additionally.

2026-03-13 via Nuitee
M
Mahima couple gb
10
Pros:

Good transport access
Good breakfast
Good cleanliness
Good customer handling
Overall good service

2026-03-13 via Nuitee
M
martha vas couple gr
10
Pros:

Άριστη σχέση ποιότητας τιμής παροχών και τοποθεσίας!!! Ανάμεσα σε δύο γραμμές μετρό, πολύ κοντά σε στάση λεωφορείων και για το κέντρο και για το Μπελέμ και το Μνημείο των Ανακαλύψεων!!! Το προσωπικό ευγενεστατο, βοηθώντας με κάθε πληροφορία και λεπτομέρεια σε ότι βοήθεια από σχέση πληροφορίας!!! Μας εξυπηρέτησαν κρατώντας τις αποσκευές μας δωρεάν μετά το check out, γιατί η πτήση μας έφευγε στις 10 μμ!!! Το δωμάτιο μας ήταν πολύ καλό,στον 4ο όροφο, συνέχεια το βρίσκαμε τακτοποιημένο,καθημερινά, χωρίς καν να το ζητήσουμε!!! Πάρα πολύ ευχάριστη η διαμονή μας, φύγαμε με τις καλύτερες των εντυπώσεων!!!

Cons:

Όλα ήταν τέλεια 💕!!!

2026-03-12 via Nuitee
B
Birlik couple tr
9
2026-03-12 via Nuitee
M
Marina couple ru
7
2026-03-12 via Nuitee
A
Ana Carolina couple br
8
2026-03-11 via Nuitee
T
Tetiana couple be
9
2026-03-11 via Nuitee
T
Tudor couple es
10
2026-03-11 via Nuitee
F
Federico couple it
9
2026-03-11 via Nuitee
S
Steffen couple no
2
Grinch staff
Pros:

Hmm, nothing to point out in the open. Had a bad stay because of the service and grinch staff at the desk.

Cons:

The staff was a bit "not smiley" and had a lack of humor and service. From desk worker, breakfast personell to bartender.
One of my worst stays in Europe so far, service wise. And the room was poorly designed, with one electric socket at the far side of the bed.
Was a bit noisy at the floor because of traffic 3 meters from the window.
Hotell was not full, and still we got placed at the ground floor. Even after asking for a nother floor... BAD SERVICE!

2026-03-11 via Nuitee
D
David solo_traveller ie
10
2026-03-10 via Nuitee
I
Itzhak solo_traveller us
6
2026-03-10 via Nuitee
R
Ricardo couple pt
9
2026-03-10 via Nuitee
F
Forner couple es
5
Pros:

Ubicación

Cons:

Cuando llegamos la habitación estaba sucia, tuvimos que llamar para limpiar el baño porque tenía pelos.
Al día siguiente no nos cambiaron la basura y nos dejaron la anterior encima de las toallas limpias

2026-03-10 via Nuitee
P
Piotr couple pl
9
2026-03-10 via Nuitee