TURIM Europa Hotel

Hotels
•
Turim Hotels Group
8.2 (2291 reviews)
Rua São Sebastião da Pedreira, 19 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
Poor sound insulation
Service inconsistencies

Categories

Cleanliness
8.03
Various guests commented positively about the cleanliness; however, one review highlighted issues with cockroaches, affecting overall sentiment.
Service
8.5
While most reviews praised the staff's attentiveness, there were instances of poor service experienced during checkout, affecting the score slightly.
Location
8.54
Reviewers consistently noted a good location, providing easy access to areas of interest and a peaceful surrounding.
Room Quality
7.99
General sentiment was favorable, though some mentioned noise issues due to poor sound insulation.
Amenities
8.02
Positives included the availability of tea and coffee, but missing items like disposable cups were noted.
Value for Money
8.48
Many reviews highlighted good pricing relative to the quality of the stay, affirming a favorable value perception.
Food and Beverage
8.03
Breakfast had mixed reviews; some appreciated the variety, while others noted issues with the venue's lighting and temperature.
Overall Experience
8
Overall satisfaction is positive with multiple aspects praised, though some experiences left a negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:41

Property Description

Central Location near Marquês de Pombal Square
Located just a 5-minute walk from Marquês de Pombal Square in central Lisbon, Turim Europa Hotel offers a convenient and vibrant setting for your stay in the city.

Modern Rooms and Amenities
Experience comfort and style in the air-conditioned rooms of Turim Europa Hotel, featuring free Wi-Fi, flat-screen TVs, and modern decor with parquet floors and wooden furniture.

Dining and Relaxation Options
Indulge in local and international cuisine at Turim Europa’s restaurant, or unwind with light meals, afternoon teas, and evening cocktails at the bar. For relaxation, guests can enjoy the reading room, TV room, and laundry facilities available on-site.

Book your stay at Turim Europa Hotel now for a memorable experience in Lisbon!

Important information:

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that guests are required to present the credit card used for booking upon check-in.

Please note that when booking more than 4 rooms, different policies apply. Reservations of more than 4 rooms will be considered Non-Refundable and non-cancelable according to the partnership rules. For this reason, all reservations under these conditions will be contacted by our team to ensure acceptance of these terms.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TURIM Europa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 22.50 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2291 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8
L
Liana • couple • pt
8
Muito bom custo benefício.
Pros:

Bem localizado, limpo, confortável

Cons:

O Wi-Fi no dentro do quarto, localizado no piso térreo, não funcionou em momento algum. E fizeram-me falta fichas ao lado da cama para carregar o telemóvel e afins.

2026-02-14 • via Nuitee
F
FERNANDO • couple • es
9
2026-02-13 • via Nuitee
M
Mafalda • couple • pt
8
2026-02-12 • via Nuitee
A
Alexandre • couple • pt
8
2026-02-12 • via Nuitee
B
Bárbara Vasconcelos Ramos • couple • pt
9
Pros:

Funcionários simpáticos, quarto confortável.

Cons:

O nosso quarto ficava virado para a rua. Ouvia-se muito os barulhos dos carros e pessoas.

2026-02-12 • via Nuitee
K
Kristinica • couple • qa
9
Pros:

I liked the staff at the reception. The guy with glasses (I am sorry I forgot his name) he explained to me everything very clearly. They allowed me early check in since I had a 8h flight to Lisbon it meant a world to me.

2026-02-12 • via Nuitee
P
Paweł • solo_traveller • pl
8
Dobry hotel na bazę wypadową do miasta
Pros:

Bardzo dobra lokalizacji, czystość, miła obsługa. Hotel idealny na bazę wypadową do miasta, w rozsądnej cenie.

Cons:

Wybierając ofertę kierowałem się także wielkością pokoju, niestety otrzymany pokój był dość mały w porównaniu z wybraną ofertą pokoju na bookingu. Trudne było siedzenie przy biurku gdyż (krzesło prawie dotykało łóżka),mało było też miejsca do jakiegokolwiek poruszania się. Podobnie jak w łazience. Poza tym nie było kontaktów przy łóżku, które są wskazane w opisie.

2026-02-11 • via Nuitee
I
Isaura • solo_traveller • pt
8
Pros:

Comodidades do WC.

Cons:

As carpetes do meu quarto muito gasta e velha para a qualidade do hotel.

2026-02-11 • via Nuitee
P
Paola • extended_group • it
8
2026-02-11 • via Nuitee
V
Vesna Slava • couple • cl
10
Muy buenas instalaciones
Pros:

Las instalaciones, la limpieza, el personal muy amable. El baño también excepcional, tiene puerta a diferencia de otros hoteles.

Cons:

La ubicación respecto al centro de la ciudad

2026-02-10 • via Nuitee
J
János • couple • hu
9
Jól választottunk, ide szívesen visszemgyek.
Pros:

Jó helyen volt. Metró, busz közel volt. A belváros is elérhető gyalog. Csöndes utcában van. Nagyon jó volt a reggeli.

Cons:

Olyan nem volt

2026-02-10 • via Nuitee
B
Basak Sevval • extended_group • tr
9
2026-02-10 • via Nuitee
M
Magonara • couple • it
6
Pros:

La camera era confortevole ed il personale cordiale. Molto apprezzati i kiwi sbucciati e affettati a colazione.

Cons:

Il bagno non aveva la ventola e non era riscaldato. Ho dovuto accendere il phon per riscaldare. Inoltre la cassaforte era senza pile e nonostante abbia avvisato nessuno ha provveduto a sistemarla.

2026-02-10 • via Nuitee
S
Steff • couple • de
10
2026-02-09 • via Nuitee
D
Dragan • extended_group • rs
4
Loš!
Pros:

Ništa!

Cons:

Energija hotela mi se nije dopala, kao ni krevet, posteljina, peškiri.....

2026-02-09 • via Nuitee
N
Nour • couple • de
10
Pros:

Amazing hotel with amazing staff.
Everything was perfect.

2026-02-09 • via Nuitee
O
Oleksandr • couple • gb
7
2026-02-09 • via Nuitee
M
Muskabo • family_with_children • fr
9
2026-02-08 • via Nuitee
M
MIGUEL • solo_traveller • ao
6
2026-02-08 • via Nuitee
A
Aquino • couple • it
8
2026-02-08 • via Nuitee