Jacaranda Indian Ocean Beach Resort

Hotels
Independent
8.2 (56 reviews)
South Coast, Diani Beach, Kwale County , Diani Beach , KE

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near the beach
Access to food and ocean
Cons:
Need for bathroom renovations

Categories

Cleanliness
7.46
Some areas need renovations.
Service
8.43
Standard quality for this hotel tier.
Location
9.47
The location of the villas on the beach is unbeatable.
Room Quality
7.42
Bathrooms need improvements.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.11
Standard quality for this hotel tier.
Food and Beverage
8.16
Food access to ocean.
Overall Experience
8.13
Overall a good stay with a beautiful location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:24

Property Description

Luxurious Spa and Safari Experience
Indulge in massages and body treatments at our full-service spa, then embark on a thrilling safari adventure to encounter the local wildlife.

Recreational Amenities and Culinary Delights
Unwind at the private beach or take a dip in the outdoor pool. Enjoy delectable dining options at 2 restaurants and sip on refreshing drinks at beach, poolside, and lounge bars.

Modern Comforts and Convenience
Stay connected with complimentary wireless internet, take advantage of concierge services and babysitting. With limo service, a business center, and event facilities, we cater to all your needs.

Ready to experience a blend of relaxation and excitement? Book now at Jacaranda Indian Ocean Beach Resort for a memorable stay by the ocean.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 56 reviews
Cleanliness: 7.46
Service: 8.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.13
F
Frank
10
Pros:

Wir waren bereits zum 2. Mal in diesem paradiesischen Resort. Wie fast in jedem Hotel am Diani Beach wären auch hier einige Sanierungen notwendig. Aber die Lage der Villen am Strand ist einfach unschlagbar und machen das Defizit in den Badezimmern wett. Wenn Diani, dann Jacaranda.

2025-10-08 via Nuitee
J
Jacquie family_with_children
10
Pros:

Food access to ocean

2025-08-14 via Nuitee
F
Frank
10
Super Preis-Leistungsverhältnis
Pros:

Wir kennen schon einige Hotels am Diani Beach. Dieses Hotel wurde uns während einer Golfrunde auf dem Diamonds Golfplatz als Geheimtipp empfohlen. Und wir geben diese Empfehlung gerne weiter. Sicher hat auch dieses Resort einige Sanierungsaktivitäten nötig. Die kleinen Villen direkt am Strand sind jedoch wahre einfache Schmuckstücke. Die Mitarbeiter sind sehr freundlich und das Essen ist absolut gut. Wir kommen wieder…

2025-07-14 via Nuitee
J
Jigar family
6
Pros:

It is a good property with an excellent location. The property sits right on the beach so the rooms directly face the sea and beach. One can simply step out of the room into the beach. Be mindful that it is not a private beach but the hotel's position is such that there are no outsiders in the beach. The rooms are basic and have air-conditioners. Having said that, the water pressure in the bathroom is very low so one can't have a good shower. On top of it, the tap and shower water is salty so those who allergies, kindly refrain. The hotel has one restaurant with a limited menu. The buffet breakfast is good with a wide spread. For local transport, Uber is easily available.

2025-07-02 via Nuitee
F
Frode
8
A great place to stay
Pros:

This was a very nice place to stay. Clean with friendly and helpful staff. Very good food and close to the beach. The only negative thing was that we sometimes had warm water and sometimes not. But overall, very satisfied and we are coming back.

2025-06-03 via Nuitee
C
Crystal partner
10
Pros:

The staff was amazingly friendly and courteous. The food was delicious! The entertainment top tier. The resort gives you all the reasons to stay forever! I really enjoyed my stay

2025-05-18 via Nuitee
V
Vera partner
8
Pros:

Very good stay

2025-03-02 via Nuitee
J
John Paul
10
Pros:

It was first time to stay at Jacarandas. We chose it to celebrate our 50th wedding anniversary, and we were very pleased. It came highly recommended by friends that have oftentimes stayed here. Staff was excellent, professional, and always helpful. We will continue to recommend and return ourselves.

2024-11-24 via Nuitee
J
John partner
8
Pros:

More private beach than the other resorts in the area

2024-11-18 via Nuitee
D
DARIA
6
Pros:

La posizione sull'oceano rimane magnifica, purtroppo non il servizio complessivo dell'hotel rispetto all'eccellenza che avevo apprezzato anni prima. Perfetto invece, per arrivare all'hotel ho utilizzato samuelnjogu03@gmail.com affidabile e fantastico autista e guida anche per tutto il soggiorno.
The oceanfront location remains magnificent, unfortunately the hotel's overall service does not compare to the excellence I had enjoyed years earlier. Perfect however, to get to the hotel I used samuelnjogu03@gmail.com reliable and fantastic driver and guide also for the whole stay.

2024-07-08 via Nuitee
A
Anthony family
6
Pros:

The property is absolutely NOT disability friendly at all. It was even impossible to get a cushion for the rattan patio chair outside of our room, despite repeated requests. This made the beautiful patio otherwise useless. The internet is completely useless as well. I’ve traveled the world, but cannot recommend this place. However, the staff is amazing.

2024-06-28 via Nuitee
M
Mathew
10
Amazing place!
Pros:

Amazing

2024-06-25 via Nuitee
A
Anne
6
Pros:

The hotel is in a prime location but could benefit from a major facelift. Staff are nice and offer friendly service

2020-12-29 via Nuitee
V
Verified traveler
6
Pros:

Staff are friendly but the property lacks maintenance

2020-12-24 via Nuitee
G
Gunnar
6
Nice hotel with need of improved service.
Pros:

Service rather poor. Emplyees not trained. Long time to wait when you order food.
The pool is very shallow....more for children. The hotel has a arabic..Indien architecture....many rooms with different categories. Its nice it's situated right on the edge of the beach.

2020-03-17 via Nuitee
V
Verified traveler self
8
Pros:

A couple of the staff were very rude..but overall it was very nice.

2020-02-21 via Nuitee
L
Liselotte
8
dejligt og afslappende ferieophold
Pros:

Dejligt sted for afslapning. Et ungt team af dansere lavede flotte opvisninger. Maden var primært lagt an på buffeter , mindre udvalg af a la carte. God morgenmad. Meget venlige medarbejdere.

2020-02-21 via Nuitee
N
Nick
10
Gorgeous beach.
Pros:

Great service, good location and good value.

2020-02-12 via Nuitee
V
Verified traveler
10
Pros:

Quiet and peaceful. Beachfront rooms are excellent locations. Excellent beach. Good swimming pool. Very good food. Supersport sports channels and very good TV reception in each room. Afternoon tea and cakes served by the pool.

2020-01-29 via Nuitee
V
Verified traveler partner
10
Pros:

We liked the place for its serene nature, very clean beach and a quiet to place to relax. The food was good and there was a good entertainment programme with an in-house team of entertainers. The only area of concern for us was that the bathroom water was hard and the soap provided could not lather well for a good shower. Proximity to local shops was helpful and we were able necessary supplies. Another concern is drinking water - the hotel provides 500ml of water a day and if you require more you will have to pay for it! This I think is something they could look into given the warm weather that requires frequent rehydration

2020-01-29 via Nuitee