Residence Inn Fort Worth Cultural District

Cobran estacionamiento y no te avisan, tampoco te dicen que tienes que pedir limpieza y tardaron 2 días en ir

מערכת המיזוג רועשת מאוד. מקרר עושה רעש. ריחן בלובי -מרוכז מדי, במיוחד למי שיש אף רגיש.חלק מהריהוט בחדר דורש החלפה/חידוש.
הייתי רוצה לקבל אפשרות של מיטה זוגית/2 מיטות יחיד בסלון כי בשהיה ארוכה שפה נפתחת פחות נוחה.

Expensive

No bad notes. Thought it was wonderful!

Alas, I will try to keep it short and SWEET.

One of my pet peeves is housekeeping. I choose hotels over private Air B&B's because I like the daily housekeeping. As someone that has a weekend getaway at least quarterly, who hasn't moved past Opt-In requirements. Most of my hotel stays are automatic housekeeping and I am flabbergasted when it isn't. Just let us know at check in that way I can insist for it to be done. I didn't complain.

The first thing I find as I am getting settled into my room is the previous guest child/pet toy. I didn't complain

I booked the Deluxe King Studio. Sitting Area and full kitchen. Ice maker never made ice. I didn't complain just went down to the front desk to grab some.

Elevators and hallways are steamy! It's uncomfortable. I didn't complain.

We came in Saturday after being outside at the stockyards all day, fighting temperatures where the sun is about to scald a lizard, we were running to beat the heat in our room. After enduring the hot elevator and hallways, only to be met with the heat from the hinges of hell in our studio as well. I most definitely picked up the phone and complained about the heat in my room as the batteries on the thermostat were out. They had no one to bring them up, so my boyfriend went back into the sauna elevator and hallways and saved us both from near death. He came back up and he said they mentioned they would give us a credit.

I have not received any notice of a credit.

The receptionist was a little rude when checking in.

Paying for parking when there was no actual security to the parking lot. And we were in an odd location that didn't have true alternatives if you wanted to street park.

We had hail damage to our vehicle in St. Louis, Missouri, and could not make it back to Texas. I called Booking.com and the hotel several times starting Tuesday before the 5/1 checkin to get a refund due to these circumstances. Both companies told me it was nonrefundable but then told me under the circumstances I would get a refund. However, they could not work it out between them and I did not get a refund at all, just the runaround. I am very upset that neither company could handle this. I will ot use booking.com ever again!

nothing I could think of