Residence Inn Chico

Hotels
Residence Inn
8.3 (153 reviews)
2485 Carmichael Drive , Chico , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Nice facilities
Cons:
Hard beds
Housekeeping issues
Billing error

Categories

Cleanliness
6.63
The room was not cleaned properly during the stay, leading to disappointment.
Service
8.6
Staff was generally friendly and responsive, although there were issues with housekeeping.
Location
9.14
Conveniently located to the highway and the road to Paradise.
Room Quality
7.59
The beds were rock hard, and the sofa bed was not ready with sheets provided.
Amenities
9.12
The facilities appeared nice and well-kept.
Value for Money
7.58
Value diminished due to billing issues and inadequate responses to room concerns.
Food and Beverage
8.63
Breakfast was served but did not mention specific details.
Overall Experience
9.1
Despite some drawbacks, it was a decent stay with positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:50

Property Description

Convenient Location
Located just 1 mile from the Silver Dollar Fairgrounds in Chico, our hotel offers easy access to local attractions and events.

Suite Perks
Our suites feature comfortable seating areas, flat-screen TVs, and fully-equipped kitchens with modern appliances. Enjoy the convenience of a grocery shopping service during your stay.

Delightful Amenities
Start your day with a delicious buffet breakfast and unwind in the evening with coffee and newspapers in the lobby. Don't forget to take a dip in our refreshing outdoor pool.

Experience comfort and convenience at Residence Inn Chico. Book your stay now for a memorable visit to Chico!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 153 reviews
Cleanliness: 6.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 9.12
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 9.1
J
Jesse solo_traveller us
9
2026-06-09 via Nuitee
N
Natalia family_with_children us
10
2026-04-20 via Nuitee
M
Michael couple us
8
2026-01-20 via Nuitee
K
kathleen solo_traveller us
10
2026-01-13 via Nuitee
S
Sean family_with_children us
2
Overall a decent hotel but rock hard beds and inability to plan for issues.
Pros:

I liked the availability of a 2 room suite.

Cons:

The beds. So hard we had to go get a foam mattress topper just to be able to sleep the second night. The primary porpoise in getting a room is a place to sleep and they screwed it up. Additionally there was a planned power outage the third day, they knew about it ahead of time but failed to make preparations. Had to shower by phone flashlight. If it was unplanned that is one thing but when you know days ahead of time, rent a commercial generator and provide the services your customers paid for.

2025-10-22 via Nuitee
H
Halewa couple us
10
2025-10-13 via Nuitee
V
Vinny family_with_children us
10
2025-09-30 via Nuitee
C
CARRIE family
10
Pros:

Conveniently located to the highway and the road to Paradise. So nice toto stay in a large room with space to spread out. The front desk staff is personable and friendly. Very comfortable place. veryhave a room Wirth

2025-09-26 via Nuitee
L
Lawrence Wayne family
10
Pros:

Great room. Staff was attentive and the hotel was a life saver in the 105 heat.

2025-09-05 via Nuitee
M
Marty Howard family_with_children us
10
Pros:

Very nice the staff was nice
A/C didn’t work that great
You guys Billed me twice
I now have paid over $1,000.00 for 2 nights

Cons:

You guys Billed me twice
You pulled over $ 1,000.00 out of my bank account for 2 nights

2025-08-28 via Nuitee
J
Jorge family
2
Pros:

We stayed for 2 days. The facilites are nice.

When we walked into our room everything looks clean. The sofa bed wasn’t ready and we didn’t have the sheets. The mattress looked old and stained.

On the following day, we went to have breakfast with the family. Around 12:35 pm we came back to our room and surprisingly the room was not clean, neither the bed and the sofa bed were done. Everything looked lithe same when we left the room to have breakfast with the family.

I went downstairs to talk to the person at the reception and I asked him why the room wasn’t clean, he respond that he didn’t know. I asked him politely to send house keeping and he said that they were gone for the day. He didn’t offer any answer nor options to my problem.

Very disappointing. Stay away from that hotel. Very poor service

2025-08-28 via Nuitee
B
becky
8
Pros:

I liked how quick they responded to sn issue. The property could have repaired things better. Replacing things rather than gluing. Both times have stayed, bathrooms were less than average.

2025-08-28 via Nuitee
V
Verified traveler
10
Pros:

Great workers, great place, maybe keep the pool area cleaner and add an umbrella

2025-08-26 via Nuitee
T
Thomas
10
Pros:

Nice property. Very friendly staff. Had a great stay, would definitely stay again.

2025-08-25 via Nuitee
B
Barbara family
8
Pros:

Nice and quiet

2025-08-20 via Nuitee
J
Jennifer
10
Great hotel & staff!
Pros:

All staff from the phone call I made ahead to the ones we encountered while there where so nice. The hotel was clean, roomy & comfy! The only downfall was road noise, but that absolutlely wouldn't stop me from staying here again!

2025-08-15 via Nuitee
J
jan
8
Pros:

Bathroom sink and tub could use an upgrade.
Marriott beds are comfy and clean.

2025-08-04 via Nuitee
L
Lori
10
Pros:

Great

2025-07-16 via Nuitee
R
RFKGCI Solo travel Guernsey, Channel Islands
4
DIsappointing breakfast management and front desk disinterest at check out
Pros:

Room was good but the breakfast experience was awful. The buffet did not have the usual number of different selections I am used to at Residence Inns, particularly missing was fresh oatmeal and cut fresh fruit. There seemed to be very little attention being given by staff to refreshing the depleted buffet items. Very disappointing for the money they charged me. Front desk seemed disinterested by my concerns which was the icing on the cake.

2025-06-26 via Tripadvisor
M
Michael partner
6
Pros:

Coffee pot was corroded, sofa bed was torn and broken down, tub was unclean, pots and pans were filthy and one had food in it.

2025-06-08 via Nuitee