Marble Stella Maris Ibiza

Hotels
Independent
8.4 (100 reviews)
Ctra. Cap Negret 16, Sant Antoni de Portmany, Illes Balears, 7820 , Ibiza , ES

Facilities

Fitness facilities
Arcade/game room
Cobblestone flooring in public areas
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good food
Amenities like pool and kids club
Cons:
No in-room beverage facilities
Poor soundproofing
Issues with cleanliness and pests
Some staff attitude problems
Location can be far from center

Categories

Cleanliness
6.8
While many guests found their rooms and facilities clean, some had issues with under-bed cleanliness, bad smells, and pests.
Service
7.5
Staff were often commended for friendliness, but incidents of negative attitudes and poor service were noted.
Location
7
The hotel's location was praised by many for its convenience and proximity to attractions, though some found it far from the center and difficult to access.
Room Quality
7
Rooms were described as spacious with good facilities, but some guests reported thin walls and insufficient vegan options.
Amenities
7.7
Guests appreciated the pool, kids club, and entertainment options, though the lack of in-room beverages and soundproofing was criticized.
Value for Money
6.7
Some guests praised the hotel for its good pricing, while others felt it did not provide value due to various shortcomings.
Food and Beverage
7.6
Many guests enjoyed the breakfast and food quality, although some expressed a need for more dietary options and variety.
Overall Experience
7.5
Despite some complaints, the majority of guests had a pleasant stay and enjoyed the amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 19:35

Property Description

Discover your tropical haven at Marble Stella Maris Ibiza, where comfort meets adventure in the stunning Sant Antoni de Portmany.

Recreational Paradise
Unwind with endless summer fun, featuring outdoor tennis courts, a state-of-the-art fitness center, and a sparkling seasonal outdoor pool, perfect for sun-soaked relaxation.

Culinary Delights
Savor delectable flavors at the Marble Restaurant and diverse dining options, complemented by a lively bar/lounge and poolside bar, ideal for refreshing cocktails after a day of activities.

Convenience and Comfort
Experience ultimate convenience with complimentary Wi-Fi, 295 air-conditioned rooms featuring flat-screen TVs, and thoughtful amenities, including a 24-hour front desk, dry cleaning services, and free self-parking to enhance your stay.

Embrace the Ibiza lifestyle and indulge yourself – book your stay at Marble Stella Maris Ibiza today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to November.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 100 reviews
Cleanliness: 6.8
Service: 7.5
Location: 7
Room Quality: 7
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 7.6
Overall Experience: 7.5
T
Tina
6
Ibiza but not mad
Pros:

On site shop opening hours were very limited.
Breakfast coffee machines not all working.
Found out on day 2 of out trip that the hotel was closing down the following week for a 2yr renovation. Would have been go to knwontjai im advance. Other than that overall a good hotel with friendly staff

2024-11-03 via Nuitee
R
Rachael
6
Pros:

Overall a nice enough hotel with helpful staff (namely drivers, cleaner & receptionist).

Disappointed however with my booking, as I paid for Seaview - which definitely was not provided. Unfortunately, there was also an ant outbreak in my room the night before checkout. If this didn’t happen I’d give the hotel 4 stars for the property condition.

The gym is also quite old with limited equipment, and intermittent air con system which was quite disappointing. Photographs of the gyms hotel should be updated to reflect its current state. The gym would really benefit from a refresh/upgrade.

There was also a hotel party on the day of checkout, which most of the staff attended. Reception was locked during this time and no out of hours contact number was provided - I was unable to access my belongings for departure during this time, which was quite inconvenient. The hotel may like to consider manning reception area for events like this, to ensure that a member of staff is able to assist guests/in emergencies etc.

For those considering staying here in future, please bear in mind that this hotel is not within walking distance to shops etc. you’ll need a car to drive, otherwise you’ll be very reliant on taxis.

2024-10-05 via Nuitee
J
Jana friends
6
Pros:

Very poor service, rude dining area staff which literally kicks you out from the dinning area 5 minutes after breakfast/lunch/dinner time is over. Friendly staff in Reception and bar area though. The hotel definitely needs to conduct some customer service training. Food choices are plentiful, limited choice of drinks though, only 2 cocktails are available FOC. Rooms are small sized.

2024-10-02 via Nuitee
S
Sherjeel friends
8
Pros:

We enjoyed our stay and felt really welcomed and relaxed. As we heard, this might be one of the last reviews, because the hotel chain itself might not exist in the future. Generally, it was definitely an experience and we wish the staff all the best. ✌️

2024-09-28 via Nuitee
A
Anna partner
8
Pros:

Bellissima camera spaziosa e silenziosa, con una vista mozzafiato. Colazione troppo caotica, ma varia

2024-09-18 via Nuitee
P
Petronella Johanna, Gerarda van friends
8
Pros:

We were 7 nights there. Somethink is old.
But the cleaningservice was top.
We like it.

2024-09-18 via Nuitee
L
Laurent partner
10
Pros:

.

2024-09-10 via Nuitee
V
Vincenzo partner
10
Pros:

.

2024-09-01 via Nuitee
S
Silvana family
8
Pros:

Ci siamo trovati bene, avevamo una camera comfort ed era vicina alle piscine e al corpo centrale dell'hotel.
Il mangiare era buono e abbondante, l'unica pecca la pulizia delle stoviglie e la mancanza di tovagliette sui tavoli. All'estero purtroppo non è come in Italia.
Il personale è gentilissimo, tutti indistintamente, dalle signore delle pulizie ai ragazzi in sala che ai signori del bar e anche in reception.
L'hotel è frequentato per lo più da olandesi, inglesi ne ho visti pochi, e spagnoli.
Ti danno la possibilità di noleggiare l'auto al loro interno. L'auto è fondamentale perché la spiaggia più vicina è Cala Graciò, che la danno a 500 mt ma la strada a me è sembrata più lunga anche perché in pendenza.
Giudizio complessivo positivo anche perché sei fuori dal caos di Saint Antony ma a 5 minuti di auto dal centro.

2024-08-26 via Nuitee
D
Deborah
4
Pros:

Full of kids jumping into pools even at the over 16 pool. Way too busy and not enough sunbeds particularly when most families take more than they need reserving ones in the sun and the shade. All inclusive isn’t really what it seems. Limited drinks included. Snack bar luke warm leftovers. Entertainment not great and the staff clear up noisily around you at 1015pm! Pool towels impossible to get dry yet only exchanged every 3 days. No way is this a 4 star resort. High 2 low 3 I’d say. Walls in the rooms are paper thin, you can hear wverything, even someone next door using the toilet! Beds were very comfy though! I would avoid and spend more to go elsewhere. It was a disappointing stay.

2024-08-19 via Nuitee
K
Kamal
2
Pros:

Rude staff, no one wants to help

2024-08-18 via Nuitee
S
Stephen family
10
Pros:

We liked the wide choice of food which was decent enough, but the sausages have an odd strong flavour. It would be good to better display what the food theme night is, and what it will be for your week ahead.

We had a good experience with checking in, a little earlier but thankfully the room was ready. We stayed in a family block, block 11 right by the pool and shop which was really convenient. The room was clean, cool and beds were super comfortable. Rain shower was also lovely.

Sunbeds fill up quite quickly in mid summer which is a shame. And pool rules like no inflatables or no diving are not enforced. Good if you like to fool around, but not so good for a relaxing pool experience. You can get beach towels from reception. Sunbeds are good condition. Little cats roam around outside which was lovely. Mini golf was good with sticks available at reception, the last few holes are tough!

The staff we encountered were all friendly and spoke English.

The music at the evening was pretty samey. Not much variety and caters for Dutch crowd but it's still and enjoyable and busy bar area in the evening. It could be better if the bar listed what drinks were included in the all inclusive options. Menus help.

2024-08-12 via Nuitee
M
Michelle
10
Pros:

Lovely location. Clean hotel with lots of facilities. Good choice of food.

2024-08-06 via Nuitee
S
SUNGEUN
10
Marvel Stella que visitó por tercera vez.
Pros:

Soy coreano y he estado usando Marvel Stella todas las vacaciones durante 3 años. Me fascinaron las operaciones respetuosas con la comunidad, el medio ambiente y las familias. Aunque la instalación es antigua, quiero dar una puntuación alta al hecho de que se gestiona sin dificultad para usarla y operarla continuamente. En particular, el todo incluido tiene una buena relación calidad-precio. Es un lugar maravilloso para la apariencia experta de los empleados de larga dada. Lo volveré a encontrar la próxima vez.

2024-08-05 via Nuitee
L
Linda friends
10
Pros:

Sehr leckeres Essen, große Auswahl am Buffet. Freundliches Personal. Preis-Leistung Top!

2024-08-04 via Nuitee
L
lisa family
8
Pros:

Fantastic panoramic views from sea view rooms, but this can mean they are high up in the hill, meaning you mainly have to get the bell boys to take you to & from the room, these are very quick & convenient, but only run 8-12, so we did find ourselves racing back one or two times so we didn't have to climb the steep hill. Rooms are a decent size though & come with a hob & fridge.As the hotel is surrounded by greenery & the water, we were bitten by mosquitos quite a few times so be prepared!
Main building is a nice airy space, with lots of room, alot of the space doesn't appear to be being used though, they could make alot more of it. The restaurant was good, plenty to choose from & always fresh & plentiful, did get abit repetitive, so ate out a few times. The lemon granita/slush next to the whippy ice cream was addictive!
Didn't think much of the snack bar, there wasn't alot of choice, but didn't really need to use it.
Drinks were ok, could have done with more variety, prosecco is included & is also available at breakfast! But poor cocktails & very limited for the all inclusive, although you can pay for better ones.
The seaview pool was nice & quiet, as long as you arrived for 10ish there were usually still beds available. The other pool was busy & we didn't really use it.
We saw a couple of nightly shows, which were average & didn't really join in anything going on during the day, as mainly in Dutch.
Nice hotel, but had to get taxis into town as bus infrequent.

2024-08-02 via Nuitee
G
Giuseppe partner
10
Pros:

.

2024-08-01 via Nuitee
S
Sergio family_with_children
8
Pros:

Recomendable para estar en familia. Está un poco alejado de todo, pero tiene playas cerca a las que se puede llegar a pie. En general está muy bien, lo alojamientos bien, bastante ocio y las piscinas muy bien.

2024-07-28 via Nuitee
E
Emma friends
10
Pros:

Beautiful hotel, lovely staff, apartment high up a hill but they run a drop off sevice to and from the rooms. Pools not amazing but lots of choice. Food great. Very laid back and kind everyone there. Make sure and prebook taxis as we got caught out one night and were late for a reservation as someone took our taxi. Stuninng calas close by. Bus stop outside the property. Car park chaotic but would advise parking in the overflow as is less busy. The all inclusove option doesnt mean all inclusive doesnt include cocktails for instance and there isnt any food available after 9pm. However, we arroved late amd they provided us with a picnic type packed lunch which was great. Overall we loved the experience, thanks to all at stella maris.

2024-07-25 via Nuitee
A
Alan
10
Fantastic Hotel and experience
Pros:

Don’t really leave many reviews but I thought it was worth it.

The hotel was handy to get to from the airport which was great for kids.

Overall the hotel, pools, rooms overall hotel was very clean.


One thing was that the rooms were cleaned every day which was great but the beds were just remade. I understand to help the environment you don’t want to change the sheets every day but we were all badly bitten on the holiday and this could have helped. Fresh towels were left each day which was super.

Only found out half way through the trip you can get towels at the hotel after we paid quite a lot to bring over our own so this is a wee tip to save some money.

The hotel was mainly dominated by family’s from Holland. Fantastic people and really friendly. The reason I say this is that a few people
I got friendly with made me aware they paid easily half the amount we paid.

The hotel can order you a taxi and it’s about 10 euro into San Antonio.

Food was great drinks were proper coke and Fanta etc and was lovely. Alcohol was the cheap alternative to Smirnoff etc and this was promoted anywhere.

Staff were class though can complain really friendly and helpful 1st class.

Overall I would say with a family there won’t be many better places to stay than this hotel on the island.

Thank you Stella for a great experience.

2024-07-25 via Nuitee