Imperial Holiday Hôtel & spa

Hotels
6.4 (4258 reviews)
30, Avenue Moulay Rachid , Marrakech , MA

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
5.04
Several reviews mention issues with cleanliness, including mold and dust in rooms.
Service
7.51
Though some reviews report rude staff, others mention helpfulness, averaging to a standard service quality.
Location
8.55
Multiple reviews praise the hotel's convenient location.
Room Quality
5
Reviews highlight inadequate room maintenance, including issues with bedding and functional elements.
Amenities
6.53
Some amenities are appreciated, but others are left unmaintained, such as the spa facilities.
Value for Money
5.99
Many guests express that the quality provided does not justify the price paid.
Food and Beverage
5.04
Guests report poor quality of breakfast and inadequate dining experience.
Overall Experience
7.51
While there are notable issues, some guests still find value and enjoyment in their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Amenities

Imperial Holiday Hôtel & spa offers a range of luxurious amenities, including an outdoor pool, sauna, and fitness room for guests to unwind and rejuvenate during their stay.

Culinary Delights

Indulge in a culinary journey at Le Mont-Royal restaurant, where international and Moroccan cuisine are served to tantalize your taste buds. Don't forget to visit the bar for a refreshing drink after a long day of exploring the city.

Convenient Location

Situated in central Marrakech and just a short drive from Jamaa El Fna square, this hotel provides easy access to the city's attractions and shopping centers. With Menara Airport a mere 15-minute drive away, your travel convenience is guaranteed.

Experience the epitome of luxury and convenience at Imperial Holiday Hôtel & spa. Book your stay now for an unforgettable Marrakech getaway.

Important information:

Please note that the half-board dinner is "a multi-choice set menuPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

6.4
Based on 4258 reviews
Cleanliness: 5.04
Service: 7.51
Location: 8.55
Room Quality: 5
Amenities: 6.53
Value for Money: 5.99
Food and Beverage: 5.04
Overall Experience: 7.51
A
Alan • solo_traveller • gb
5
2026-10-31 • via Nuitee
B
Bhavin • solo_traveller • us
1
One of the worst hotels I have ever stayed in
Pros:

This was one of the worst hotels I have ever stayed in. It shouldn’t be on Booking.com. The only thing I can say is the location was fine.

Cons:

Do not stay here. The bathrooms were old and the plumbing constantly made noises, the shower was clogged, there were no towels or soap when I checked in. When they finally brought towels there was blood on the towels. The property moved me to a different room, and there was no wifi in the room. What’s worse is that there was extremely heavy machinery drilling directly above the room making it impossible to sleep. I had to check out early due to all of the problems. The hotel refused to help with an early checkout and when I left, the staff member asked me to consider not leaving a review for “good karma”. Do yourself a favor and find another hotel.

2026-10-30 • via Nuitee
H
habiba • solo_traveller • ma
7
2026-10-30 • via Nuitee
K
Katryna • couple • gb
10
2026-10-30 • via Nuitee
I
Ikiou • couple • ma
10
2026-10-29 • via Nuitee
G
Görkem • couple • fr
1
A fuir
Pros:

La piscine froide

Cons:

Tout

2026-10-29 • via Nuitee
E
elansari • solo_traveller • ma
7
Très bonne expérience !
Pros:

Très bonne expérience ! 😊 On a bien mangé et on a passé un super moment. Un grand merci à Hassan pour son accueil, sa gentillesse et son attention. Il a vraiment été au top ! On reviendra avec plaisir. 🙏❤️

2026-10-28 • via Nuitee
S
Sandrine • solo_traveller • fr
7
2026-10-28 • via Nuitee
W
Wael • extended_group • de
9
2026-10-27 • via Nuitee
M
maud • couple • fr
5
Décevant
Pros:

Le calme des 2 premières nuits avec une chambre côté piscine

Cons:

1/Le bruit de la rue : mauvaise insonorisation. Résa initiale chambre côté rue et on a demandé à changer ( avec supplément).
2/ partie commune assez sale ( fauteuils piscine, sol couloir...)
3/ pas de tv fonctionnelle alors que la chambre paraissait d'une rénovation récente !
4/1 seule prise électrique près du lit
5/ L'arrivée d'un groupe de 100 personnes à 01h du matin qui a fait bcp de bruit jusqu'à 4h : des cris, parler très fort...on a dû intervenir pour qu'ils se calment !
6/ des travaux de marteau piqueur tout l'après-midi au dessus de notre tête : impossible de rester ds la chambre 😤

2026-10-27 • via Nuitee
B
Bouhaja • solo_traveller • ma
1
2026-10-27 • via Nuitee
A
Azeddine • couple • it
5
2026-10-27 • via Nuitee
A
Amine • couple • fr
1
2026-10-27 • via Nuitee
S
Sonia • couple • us
7
Pros:

Location

Cons:

Room

2026-10-27 • via Nuitee
H
Halim Fahd • couple • ma
6
2026-10-26 • via Nuitee
A
ADEL • extended_group • es
6
2026-10-26 • via Nuitee
M
M'hamed Riad • solo_traveller • ma
4
2026-10-26 • via Nuitee
E
ENRIQUE • extended_group • es
5
Cons:

Habitaciones deterioradas, mucho ruido exterior.

2026-10-26 • via Nuitee
L
lamharfi • couple • ma
7
2026-10-26 • via Nuitee
H
Hajar • couple • ma
6
2026-10-26 • via Nuitee