Casa Agape Boutique Hotel Rooftop Pool & Beach club access

Hotels
8.5 (729 reviews)
Calle Polar Poniente Lote 10, esq. Géminis Norte. , Tulum , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Limited breakfast options
Dimly lit rooms
Misleading beach access

Categories

Cleanliness
8.25
Standard quality for this hotel tier.
Service
9.25
Staff were friendly and accommodating.
Location
8.75
Good location, however, access to the beach was misleading.
Room Quality
8.25
Rooms were spacious but dimly lit.
Amenities
8.75
Basic amenities available, but some issues with beach access.
Value for Money
8.25
Fair value, although some found the breakfast lacking.
Food and Beverage
7.75
Breakfast options were limited and sometimes not satisfactory.
Overall Experience
8.75
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:47

Property Description

Luxurious Accommodation with Vegan Restaurant
Casa Agape Hotel Tulum & Vegan Restaurant with Beach Club Access offers a luxurious stay in Tulum, just a short distance from the city center and popular attractions. The 4-star hotel boasts air-conditioned rooms with modern amenities and free WiFi.

Relaxing Outdoor Spaces
Guests can unwind in the outdoor swimming pool, stroll through the lush garden, or relax on the terrace with garden views. Each room features a patio, providing a peaceful spot to enjoy the surroundings.

Vegan Dining and Nearby Attractions
Indulge in delicious vegan cuisine at the hotel's restaurant, or explore the vibrant Tulum dining scene. With Tulum Bus station within walking distance, and attractions like Tulum Archeological Site nearby, Casa Agape Hotel Tulum & Vegan Restaurant with Beach Club Access is the perfect choice for your getaway.

Book now for a luxurious and eco-friendly stay at Casa Agape Hotel Tulum & Vegan Restaurant with Beach Club Access!

Important information:

Our hotel restaurant Casa Vegana Mexican Green is temporarily closed from:
June 15th until October 31st, 2024.
However, breakfast is available daily from 7:30 am to 11:00 am.

Children under 18 years of age are not admitted unless accompanied by a responsible adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 729 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
M
Magdalena • solo_traveller • pl
10
Stylish, peaceful and fulfilling - a wonderful stay in Tulum
Pros:

The hotel is so beautiful that it’s just hard to describe. Very stylish, elegant. And very genuine. I loved it!

Cons:

It’s not directly at the beach but, on the other hand, in the centre of Tulum.

2026-05-14 • via Nuitee
A
ANA LÚCIA F SILVA • solo_traveller • br
7
2026-05-13 • via Nuitee
K
Kimberley • couple • fr
8
2026-05-12 • via Nuitee
C
Ceulemans • family_with_children • be
5
Pros:

Netheid van de kamer. Goede locatie in de stad.

Cons:

Uitermate slecht ontbijt.

2026-05-11 • via Nuitee
öztürk • solo_traveller • de
10
2026-05-11 • via Nuitee
G
Gaëtan • solo_traveller • fr
9
Magnifique séjour à Tulum. Je recommande !
Pros:

Véritable havre de paix au centre de Tulum. Le petit déjeuner est très bon et la chambre est juste magnifique et très propre. Le personnel est très sympathique.

2026-05-09 • via Nuitee
J
Jasmina • couple • it
9
Tornerei qui davvero altre mille volte
Pros:

La camera super pulita.
Abbiamo avuto un problema con l’acqua della doccia che non usciva calda e lo hanno subito risolto.
Anche la colazione molto buona

Cons:

Tutto ok, niente da segnalare.
Solo che la piscina è piccola rispetto alle foto che propongono su Booking.

2026-05-09 • via Nuitee
A
Alexandre • couple • fr
8
Bien mais sans plus
Pros:

Les chambres sont spacieuses, intimiste.

Cons:

La non présence du personnel, nous avions l’impression de les déranger à chaque demande. Petit déjeuner léger mais correct.
Accueil des voyageurs à revoir

2026-05-06 • via Nuitee
R
Ravindra • couple • gb
8
Lovely place to stay, although is expensive.
Pros:

Location is fantastic, just off the main road- few steps away from Bank, Supermercado, Choice of Restaurants, and Shopping. Amenities in the room were very good. Breakfast adequate. Rooftop Pool offered privacy in spite of being open.

Cons:

There is no Elevator / Lift. Not ideal for not so young or if you have baggage.
Balcony view of the courtyard is limited.
Cockrel / Rooster continue to make calls any time of the day, which is not welcome is you need a quiet place.

2026-04-30 • via Nuitee
S
Selcuk • couple • fr
7
Correct, petit déjeuner à revoir
Pros:

L’hôtel est situé à proximité des rues du vieux Tulum où il est possible de se balader/ déjeuner. Il se situe à une 15aine de minute de la zone hôtelière de Tulum (bord de mer)
La chambre était propre.

Cons:

L’hôtel ne dispose pas de restaurant, le petit déjeuner est très succinct et ne vaut pas le coup.
Il manque de propreté autour de la piscine (pansements au sol pendant plusieurs jours de suite) avec des toilettes sales.
Nous n’avions pas fais attention mais si jamais il n’y a pas de télé dans la chambre.
Le lit est extrêmement mou et les oreilles assez volumineux.

2026-04-30 • via Nuitee
W
Wessel • couple • nl
10
2026-04-29 • via Nuitee
L
laurance • couple • fr
1
2026-04-29 • via Nuitee
Y
yemima • couple • il
9
2026-04-27 • via Nuitee
Y
Yann • family_with_children • fr
7
Séjour agréable mais un service inexistant.
Pros:

La décoration de la chambre était à la fois moderne et cosy. L’hôtel avec son architecture contemporaine est très beau.
La piscine en Rooftop est sympa.
Et il est très bien situé.

Cons:

Le manque de présence du personnel (15mn d’attente à la réception pour une arrivée à 17h30), un départ à 8h30, sans personnel à qui remettre la clé de chambre.
Des horaires de bar non respectés (arrivés à 19h et pas de personnel pour un horaire de fin de service indiqué à 22h).
L’hôtel étant situé à proximité des clubs de plongée et ces derniers démarrant à 8h, un début de service du petit déjeuner a 7h serait idéal d’autant que celui-ci est réalisé à la demande, ce qui génère donc de l’attente.

2026-04-23 • via Nuitee
F
Fernando • extended_group • br
10
Pros:

Quarto amplo, varanda maravilhosa, hotel bem silencioso e limpo

Cons:

Ficamos no primeiro andar (excelente),caso estivéssemos nos andares de cima e com mala, seria complicado a locomoção.

2026-04-23 • via Nuitee
L
Lena • couple • de
10
Super, wir kommen wieder!
Pros:

große, sehr schöne und stilvoll eingerichtete zimmer, traumhafter balkon, sehr freundliches und hilfsbereites personal, lecker frühstück

Cons:

lage ist gut, aber in einer seitenstraße

2026-04-20 • via Nuitee
B
Boštjan • solo_traveller • si
8
2026-04-20 • via Nuitee
E
Emily • couple • ie
8
Lovely hotel, I would recommend
Pros:

Beautiful room, good breakfast, nice quiet pool

Cons:

Bathrooms by the pool were not clean, restaurant not open for lunch/dinner

2026-04-18 • via Nuitee
J
Juliane • couple • de
7
Wunderschönes Hotel, mit Potenzial
Pros:

Die Unterkunft und die Zimmer waren wunderschön. Sie waren modern, groß und alles sehr bequem. Ich war selten in einem so schönen Hotelzimmer. Ein Fahrradverleih im Hotel selbst ist möglich. Der Pool auf dem Dach war ebenfalls toll. Auch der Essensbereich.

Cons:

Ich war mit der Auswahl beim Frühstück nicht so zufrieden. Es war leider unser schlechtestes Frühstück in Mexiko. Die Dusche war am Duschkopf sehr verkalkt und wodurch das Wasser viel herumspritzte. Ich finde es schade, dass eine Kation in Höhe von 160 Dollar geblockt wird. Das war in keiner anderen Unterkunft bei uns so. Das Geld ist nach einer Woche immer noch nicht freigegeben.

2026-04-16 • via Nuitee
P
Patricia Marisela • solo_traveller • mx
10
Muy buen hotel
Pros:

La habitación, grande y cómoda, las camas de buen tamaño, el desayuno incluido también muy rico todo

Cons:

En general todo bien, excepto que la alberca y el área de restaurante está hasta el 4° piso y como no cuenta con elevador, es difícil para los adultos mayores o alguna persona con discapacidad

2026-04-15 • via Nuitee