Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Cons:
Room was small
Issues with room lighting

Categories

Cleanliness
8.76
Room cleanliness was noted as satisfactory, but some reviews reflected issues with the reception area.
Service
9.13
Staff were generally described as friendly and helpful, though one mention of rudeness affected the perception.
Location
9.47
The location was frequently praised for its convenience and accessibility to major attractions.
Room Quality
8.22
Rooms were comfortable but had some complaints about size and lighting issues.
Amenities
8.75
Amenities included good breakfast options, but were somewhat limited in room facilities.
Value for Money
8.51
Some reviews mentioned that prices were perceived as high for the room size and quality.
Food and Beverage
9.26
Breakfast received consistent praise for quality and service.
Overall Experience
9.13
Overall experience felt satisfying with a few minor issues but a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Central Location in Westminster District
Situated in the heart of Westminster, The Sanctuary House Hotel offers easy access to iconic landmarks like Westminster Abbey, Houses of Parliament, and Big Ben within minutes.

Charming Victorian Architecture and Modern Amenities
Experience the elegance of a grand Victorian hotel combined with modern comforts in each air-conditioned room. Enjoy a flat-screen TV, work desk, and complimentary tea and coffee facilities, all designed for a comfortable stay.

Traditional Pub Dining Experience
Indulge in classic British dishes at the Fuller’s traditional pub located on-site. From deep-filled pies to fish and chips, savor home-cooked meals paired with a selection of fine wines and award-winning ales.

Book your stay at The Sanctuary House Hotel for a delightful blend of historic charm and contemporary convenience.

Important information:

Please note that this property is nonsmoking only. An extra fee for restoring rooms to smoke-free condition will apply for guests not complying with this policy.

When booking 5 rooms or more, different cancelation and payment policies apply. The hotel will contact you directly

Extra beds and cots are subject to availability and can only be accommodated in the Standard Double and Twin rooms. Please request them in the Special Request Box or contact the property prior to arrival using the contact details provided on the booking confirmation.

Late check-out is available at 15:00 for an additional GBP 60.

Cash payments not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £35 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £5.50 per person per night when using an available extra bed.
    People 13 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2196 reviews
Cleanliness: 8.76
Service: 9.13
Location: 9.47
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 9.26
Overall Experience: 9.13
L
lesley couple gb
8
Really good, loved the room, breakfast very good
Pros:

The room and bathroom excellent

Cons:

The location

2026-05-16 via Nuitee
N
Nicola couple au
8
2026-05-14 via Nuitee
L
Lee solo_traveller gb
6
2026-05-13 via Nuitee
M
Maciej couple pl
8
2026-05-13 via Nuitee
A
Alain extended_group fr
10
2026-05-11 via Nuitee
T
TWC78 solo_traveller gb
10
2026-05-10 via Nuitee
S
Stephen couple ca
8
2026-05-10 via Nuitee
L
Lavojed couple rs
10
2026-05-10 via Nuitee
G
Gretchen family_with_children us
10
Excellent location, tasteful and comfortable room, yummy breakfast
Pros:

Had an enjoyable stay. Staff was courteous and helpful, the room was clean and had all the amenities we needed, plus comfy beds and pillows. Excellent location for accessing tourist sites. Delicious breakfast which is served in the pub on the ground floor of the hotel.

2026-05-08 via Nuitee
A
Amanda solo_traveller us
10
2026-05-08 via Nuitee
M
Mathias couple de
9
Sehr schönes etwas teures Hotel in Top Lage
Pros:

Gute Lage, tolles Frühstück, schönes Zimmer, freundliches Personal

Cons:

Preis ist für London im oberen Drittel

2026-05-08 via Nuitee
S
SUSAN extended_group gb
10
ANOTHER TRIP SOON
2026-05-07 via Nuitee
A
Austin solo_traveller gb
9
2026-05-07 via Nuitee
T
Tomasz solo_traveller pl
10
Pros:

Lokalizacja w samym centrum zatem wszędzie blisko, codzienny serwis, ekspres do kawy, obłędne śniadania serwowane do stolika, hotel, restauracja, pub - jest wszystko 😊

2026-05-06 via Nuitee
M
Marina couple il
8
2026-05-05 via Nuitee
M
Mark solo_traveller us
10
Pros:

Great location. Comfortable. Breakfast very good.
Clean and quite

2026-05-04 via Nuitee
A
Anne couple dk
6
Fint hotel med imødekommende personale
Pros:

Der var rent, pænt og stille.

Cons:

Morgenmaden var skuffende

2026-05-04 via Nuitee
F
Francois couple fr
8
2026-05-03 via Nuitee
S
Spirin couple gb
10
2026-05-03 via Nuitee
M
Mary solo_traveller us
5
Pros:

Close to Westminster Abby and breakfast was good.

Cons:

Room was small, lightning is bad, furniture very outdated. No wash clothes provided.

2026-05-01 via Nuitee