Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Luggage storage
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Cons:
Room was small
Issues with room lighting

Categories

Cleanliness
8.76
Room cleanliness was noted as satisfactory, but some reviews reflected issues with the reception area.
Service
9.13
Staff were generally described as friendly and helpful, though one mention of rudeness affected the perception.
Location
9.47
The location was frequently praised for its convenience and accessibility to major attractions.
Room Quality
8.22
Rooms were comfortable but had some complaints about size and lighting issues.
Amenities
8.75
Amenities included good breakfast options, but were somewhat limited in room facilities.
Value for Money
8.51
Some reviews mentioned that prices were perceived as high for the room size and quality.
Food and Beverage
9.26
Breakfast received consistent praise for quality and service.
Overall Experience
9.13
Overall experience felt satisfying with a few minor issues but a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Central Location in Westminster District
Situated in the heart of Westminster, The Sanctuary House Hotel offers easy access to iconic landmarks like Westminster Abbey, Houses of Parliament, and Big Ben within minutes.

Charming Victorian Architecture and Modern Amenities
Experience the elegance of a grand Victorian hotel combined with modern comforts in each air-conditioned room. Enjoy a flat-screen TV, work desk, and complimentary tea and coffee facilities, all designed for a comfortable stay.

Traditional Pub Dining Experience
Indulge in classic British dishes at the Fuller’s traditional pub located on-site. From deep-filled pies to fish and chips, savor home-cooked meals paired with a selection of fine wines and award-winning ales.

Book your stay at The Sanctuary House Hotel for a delightful blend of historic charm and contemporary convenience.

Important information:

Please note that this property is nonsmoking only. An extra fee for restoring rooms to smoke-free condition will apply for guests not complying with this policy.

When booking 5 rooms or more, different cancelation and payment policies apply. The hotel will contact you directly

Extra beds and cots are subject to availability and can only be accommodated in the Standard Double and Twin rooms. Please request them in the Special Request Box or contact the property prior to arrival using the contact details provided on the booking confirmation.

Late check-out is available at 15:00 for an additional GBP 60.

Cash payments not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.9
Based on 2291 reviews
Cleanliness: 8.76
Service: 9.13
Location: 9.47
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 9.26
Overall Experience: 9.13
J
JOANNE couple us
10
A great stay in a quaint boutique hotel. Breakfast was great!
Pros:

Great staff. They were very accommodating. Nice room and near everything.

Cons:

N/A

2026-08-13 via Nuitee
P
Penelope couple us
10
Convenient, nice ambiance, lots of welcoming touches, good food, great service.
Pros:

Lots of nice touches made the stay welcoming, convenient location, good food , lots of charm and ambiance.

Cons:

I liked everything

2026-08-13 via Nuitee
C
Cindy couple us
9
Good stay
Pros:

location and breakfast

Cons:

The lock on my room seemed having some problem. At one point, after we closed the door, the door was supposed to be locked by itself, but we still could twist the handle to open the door. However, the next day, it was fine.

2026-08-12 via Nuitee
M
Murielle couple fr
9
Top !
Pros:

Très propre, à deux pas de Westminster Abbey, petit déjeuner top !

Cons:

ras

2026-08-11 via Nuitee
K
katia family_with_children mt
10
2026-08-11 via Nuitee
M
Martin solo_traveller gb
9
2026-08-11 via Nuitee
B
Bim solo_traveller us
9
Pros:

Ashley greeted us with everything one would expect...friendly informative
Terrific!

Cons:

Housekeeping had a problem with swapping out towels...and leaving enough..like 2 wash cloths for us

2026-08-09 via Nuitee
C
Catherine family_with_children us
10
2026-08-09 via Nuitee
C
CHRISTOPHOROS couple gr
9
2026-08-08 via Nuitee
C
Cathy family_with_children us
10
Pros:

Excellent location. Short walk to 2 tube stations and several sights of interest. Loved the pub on the ground floor. Had a dinner and several breakfasts there, and food was fantastic every time.

2026-08-07 via Nuitee
A
Adrian solo_traveller gb
9
2026-08-06 via Nuitee
S
Steven solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-05 via Nuitee
I
Iuliia couple ua
9
Generally hotel is very good for its price
Pros:

Perfect location near the Elizabeth Tower

Cons:

Small choice of food while breakfast

2026-08-04 via Nuitee
H
helenaM2543HX Couples
10
Amazing find!
Pros:

What an amazing find. So central to main attractions. Clean, fantastic staff, beautiful bedrooms with all the extras. Breakfast was faultless. We were able to leave our bags before check in too. I really can't recommend this hotel highly enough.

2026-08-01 via Tripadvisor
B
Brinkleybuddy Couples Bremerton, Washington
10
A favorite hotel of mine!
Pros:

This was my second time at the Sanctuary House, but first for my husband. The first time I came was about 20 years ago when I brought my mother to the Chelsea flower show. I loved it then and loved it this time as well.
The location can’t be beat. You can easily walk to Westminster Abbey, Parliament, the Thames, Buckingham palace and more. You are also close to the tube station. It’s also a very quiet area!
The hotel is a not a full service hotel, but it has all you need. And it has a great pub downstairs. The included breakfast was great. You could choose from the buffet as well as order a full English from the menu.
It’s always nice to come back and have a pint or glass of wine at the end of the day.

2026-07-25 via Tripadvisor
H
hilldailey Family Coventry, Mystic Country, Connecticut
10
A True Sanctuary in the Heart of London
Pros:

The Sanctuary House Hotel is just that—a sanctuary in the heart of London. Check-in was quick and effortless. While the staff weren’t overly warm and could occasionally come across as a bit curt, the hotel itself more than made up for it.

The location is exceptional, just minutes from many of London’s iconic attractions, including Big Ben, the Houses of Parliament, St. James’s Park, and Buckingham Palace. It’s also only about a one-minute walk to the St. James’s Park Tube station, making it incredibly easy to get anywhere in London.

Another feature that really added to the experience was the pub downstairs. The buffet breakfast was excellent, and they also offered a generous menu of freshly prepared hot meals, making it an easy and enjoyable place to eat before or after a day of sightseeing.

I would absolutely stay at the Sanctuary House Hotel again if I return to England, and I wouldn’t hesitate to recommend it to friends and family looking for a comfortable, well-located place to stay in London.

2026-07-24 via Tripadvisor
J
Jacqueline solo_traveller us
10
Pros:

The quality and location. They had everything you would need.

Cons:

Small space between bathroom door and sink made entering and exiting difficult.

2026-07-24 via Nuitee
A
Alejandra couple ar
8
Excelente estadía
Pros:

Es un edificio hermoso, la ubicación excepcional, muy limpio y la atención y detalles de cortesía en la habitación. El desayuno también muy bien.

Cons:

El placard muy pequeño, la habitación chica. No hay lugar para abrir las valijas. Le falta iluminación en los espejos.

2026-07-23 via Nuitee
J
Jana couple au
9
Fantastic location, clean room, great breakfast, friendly staff
Pros:

We were a bit hesitant after reading some reviews but so glad we booked at stayed here.

The location is fantastic so close to everything. We were looked after nice friendly staff, the breakfast was simple but perfect, loved the choice of hot option as well.

The room was clean, we had 208 and it was quiet.

Would definitely stay again.

Cons:

The bed could be a bit bigger

2026-07-23 via Nuitee
A
Arlene extended_group us
10
2026-07-22 via Nuitee