Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Cons:
Room was small
Issues with room lighting

Categories

Cleanliness
8.76
Room cleanliness was noted as satisfactory, but some reviews reflected issues with the reception area.
Service
9.13
Staff were generally described as friendly and helpful, though one mention of rudeness affected the perception.
Location
9.47
The location was frequently praised for its convenience and accessibility to major attractions.
Room Quality
8.22
Rooms were comfortable but had some complaints about size and lighting issues.
Amenities
8.75
Amenities included good breakfast options, but were somewhat limited in room facilities.
Value for Money
8.51
Some reviews mentioned that prices were perceived as high for the room size and quality.
Food and Beverage
9.26
Breakfast received consistent praise for quality and service.
Overall Experience
9.13
Overall experience felt satisfying with a few minor issues but a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Central Location in Westminster District
Situated in the heart of Westminster, The Sanctuary House Hotel offers easy access to iconic landmarks like Westminster Abbey, Houses of Parliament, and Big Ben within minutes.

Charming Victorian Architecture and Modern Amenities
Experience the elegance of a grand Victorian hotel combined with modern comforts in each air-conditioned room. Enjoy a flat-screen TV, work desk, and complimentary tea and coffee facilities, all designed for a comfortable stay.

Traditional Pub Dining Experience
Indulge in classic British dishes at the Fuller’s traditional pub located on-site. From deep-filled pies to fish and chips, savor home-cooked meals paired with a selection of fine wines and award-winning ales.

Book your stay at The Sanctuary House Hotel for a delightful blend of historic charm and contemporary convenience.

Important information:

Please note that this property is nonsmoking only. An extra fee for restoring rooms to smoke-free condition will apply for guests not complying with this policy.

When booking 5 rooms or more, different cancelation and payment policies apply. The hotel will contact you directly

Extra beds and cots are subject to availability and can only be accommodated in the Standard Double and Twin rooms. Please request them in the Special Request Box or contact the property prior to arrival using the contact details provided on the booking confirmation.

Late check-out is available at 15:00 for an additional GBP 60.

Cash payments not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £35 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £5.50 per person per night when using an available extra bed.
    People 13 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2110 reviews
Cleanliness: 8.76
Service: 9.13
Location: 9.47
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 9.26
Overall Experience: 9.13
A
Aleksandra • couple • pl
10
2026-02-14 • via Nuitee
A
Amy • solo_traveller • us
10
Great location, lovely staff, clean and comfy
Pros:

Conveniently located. Clean. Nice restaurant f for breakfast

Cons:

Better bedside lighting. Didn’t provide enough light to read esp door to curve of headboard

2026-02-14 • via Nuitee
L
Loyola • couple • ie
8
2026-02-11 • via Nuitee
H
Honor • solo_traveller • gb
7
Very pleasant
Pros:

Location, tea and coffee and very peaceful

Cons:

Lot of air freshener used in the room

2026-02-11 • via Nuitee
C
Claire Nicholls • couple • ie
10
Perfect Location
Pros:

Location ,location ,.location !!!

Cons:

Location

2026-02-10 • via Nuitee
M
Michał • family_with_children • pl
7
Super :)
Pros:

Lokalizacja i wystrój pokoju - duży i przestronny

Cons:

Niewygodny materac

2026-02-08 • via Nuitee
A
ana • family_with_children • es
7
Ventanas no funcionales
Pros:

La ubicación ..y la primera recepcionisra

Cons:

Las ventanas no abren..sensación de claustrofobia..no se ppdia ventilar la habitación..son ventanas viejas y no funcionan...tampoco entiendo que siendo tres personas adultas no hayan albornoces para tres..ni tazas por ejemplo..
No m gustó que el pub estaba de reformas y no fui informada al hacer l reserva

2026-01-31 • via Nuitee
L
Lynn • solo_traveller • ie
8
Good option for short stays
Pros:

Good location. Room was spacious, functional - well laid out. Price was great for London.

Cons:

The entrance, stairs and carpet to the reception area are straight out of the 1980s. Makes a poor first impression. The carpet looked old and threadbare. The rooms were excellent however.

2026-01-31 • via Nuitee
R
Rytis • solo_traveller • lt
9
2026-01-31 • via Nuitee
L
Linda Barker • couple • gb
7
Great location
Pros:

Great location for Westminster. Helpful staff. Fridge in the room with milk and water.

Cons:

The room was an accessible room which wasn't obvious when we booked so the loo was very high! The bathroom door swung out into the tiny bedroom so there was a risk of it hitting someone in the bedroom area.

2026-01-30 • via Nuitee
S
Sabina • solo_traveller • nl
8
Prima kamer, locatie is een beetje afgelegen.
Cons:

Ik had het hotel geboekt omdat er een pub bij zat. Met de gedachte dat ik daar 's avonds (aangezien ik alleen reisde) daar nog even een beetje kon lezen met een kopje thee.
De pub was gesloten gedurende mijn verblijf ivm werkzaamheden en daar was ik niet van op de hoogte gebracht.

2026-01-29 • via Nuitee
Y
Yvonne • couple • gb
10
We had a pleasant and very comfortable stay loved the bed and large bath
Pros:

Loved the style and decor

Cons:

Nothing

2026-01-29 • via Nuitee
A
Amelie • solo_traveller • de
8
Schönes Hotelzimmer in super Lage
Pros:

Großes, schönes Zimmer. Super Lage, direkt neben Westminster Abbey und Big Ben. Sehr nettes Personal. Alles sauber. Aufzug

Cons:

Betten sind sehr weich und die Treppe ziemlich schmal (es gibt aber einen Aufzug)

2026-01-28 • via Nuitee
J
John • solo_traveller • gb
8
Perfect stay, will return.
Pros:

Beautiful rooms, friendly staff.

Cons:

Nothing

2026-01-28 • via Nuitee
I
Iris • family_with_children • us
8
2026-01-28 • via Nuitee
U
Ugne Masiulyte • extended_group • lt
10
2026-01-27 • via Nuitee
H
hervé • couple • fr
6
Pros:

Situation

Cons:

Travaux ds restaurant non indiqué à la réservation

2026-01-27 • via Nuitee
M
Marjory • family_with_children • fr
8
2026-01-27 • via Nuitee
P
Peter • solo_traveller • ch
9
Very convenient and very comfortable.
Pros:

The room decoration and fittings were very lovely, and the location excellent for my purposes.

Cons:

The restaurant/bar was closed for renovation.

2026-01-22 • via Nuitee
E
Eirwen • extended_group • gb
8
2026-01-21 • via Nuitee