The Chanler at Cliff Walk

So heartbroken that they renovated away the mansion’s most gorgeous spaces. Women’s bathroom was a destination of its own with birds and details everywhere. Entrance was gorgeous. They striped it all away in favor of modern details that any hotel could have.

The outdoor spaces (outdoor restaurant and outdoor fountain area) remain subpar, and they chose to allocate scarce resources and time to renovate the parts of the mansion that were already extraordinary. Beyond confusing how a world-class team would choose to do that.

The outdoor chairs for the restaurant are nothing special — same kind of chairs you’d find in 100 restaurants in a city anywhere. Instead of investing in attention to detail and upgrading the outdoor covered restaurant to a world-class, French Riviera style restaurant, they chose to get rid of one of the world’s prettiest bathrooms and prettiest lobbies?

The outdoor area by the fountain is also completely unsused. Makes it feel like a cheap wedding venue rather than a destination, boutique resort. I thought “the next chapter” meant they would upgrade the place — instead, they downgraded it.

From the second you make the booking, the staff at The Chanler make your stay truly exceptional. We enjoyed a couple expertly prepared cocktails and caviar service in living room prior to the free concierge car service to and from our booked dinner reservation. We returned to the lounge for a nightcap and excellent turn down service in our room. The staff and charm of the Chandler truly make you feel like royalty.

Have been staying st the Chanler since 2017. Stays are always fantastic. Unique facility with themed rooms, great view, and amazing staff.

Beautiful setting and perfect location. Stayed in the Block Island villa and was not disappointed. The car service was also very useful.

I had a wonderful experience staying at the Chanler hotel. It was a fantastic stay, and I truly enjoyed my time there. I would highly recommend it for anyone looking for a comfortable and enjoyable stay.

We just had cocktails and and hot chocolate. The service bartender and
Cocktails were superb. Would definitely go back!

We have stayed at 5-star hotels in many countries, but nobody does it like the Chanler. Every single person you encounter has the highest level of professionalism and attention to every detail.

Pricey but worth it for a truly premium experience. One of those rare hotels where they make you feel truly welcome and bend over backwards to make your visit memorable. We have stayed at many top tier hotels throughout the world and the Chanler is definitely in our top 5. We will most definitely be repeat customers.

Attention to detail. Amazing staff. Great food.

We are always so impressed with the level of service and detail The Chanler provides. There is simply no other way to experience Newport.

The Chanler is our go to place for personal celebrations-our anniversary, birthdays, "We need a break" days. Everything about the place is so well done. Attention to detail is evident everywhere. The staff is personable and gracious. The decor is beautiful and the restaurants are special. Cara, the main food attraction is the best we have ever encountered (and we have been to all fifty states and many countries around the world looking for fine dining). The food of the nine course Chef's Table dinner was simply the best we have ever had. Each course was beautifully presented (as food, not sculpture!) and just delightful. Chef Jasinski and his staff explained each preparation and his pleasure in his work and his interaction with his staff which we observed from our table enhanced the whole experience. Kudos to The Chanler!

My husband and I stayed here for our anniversary and were stunned by the beauty of the hotel. The staff made it even better with their professionalism and promptness with every request. We can't wait to come back!

You won't find more professional and courteous staff than at The Chanler. The property is beautiful and well maintained - in addition to being spotlessly clean! Its proximity to the southern end of the cliff walk is perfect for morning strolls and scenic sunrises. We have stayed each of the past 2 years can't wait to return again soon.

המלון מיוחד מאוד ונמצא במקום מדהים ביופיו.

This is a stunning property with maybe the best views in New England. But they only allow you to sit in the restaurant area without ocean views! Don’t really understand why. There’s a gorgeous area with stunning cliff views where Cara is normally located, but this area is closed for the season and Remys Loose doesn’t use it. We were really upset by this. Seems the waiters thought it was a few steps too many for them to serve us there. Makes zero sense to us given the opportunity for breathtaking views.

Next time we won’t eat at their restaurant since the whole point of being in Newport is looking at the ocean. But great location otherwise.

My family and I had two rooms (the Georgian and the Victorian), and both were beautifully appointed, immaculate and had wonderful views. However, what really impressed us was the service. We were greeted by name everywhere we went in the hotel, and the staff seemed very well informed as to the reason for our stay (we were there for a wedding at another location). Everyone, frorm the front desk, to the valets to the shuttle drivers were incredibly friendly and accommodating, and seemed to bend over backwards to ensure that our stay was an excellent one. I will definitely stay here anytime I visit Newport!

Beautiful setting, location

El hotel es excelente y el personal de la recepción y del parking muy amables

Great location and very pleasant staff

Such a special quality property. The staff in all aspects made the trip experience that much more of a pleasure. Excellent food, beautiful accommodations- Worth it.