AluaSoul Mallorca Resort - Adults only

Hotels
AluaSoul
8.6 (1228 reviews)
Avinguda de Cala Egos, s/n Cala d'Or · Mallorca-España , Cala d´Or , es

Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Cons:
Food quality inconsistent
Cleanliness issues noted

Categories

Cleanliness
7.85
Some guests mentioned rooms looking into refuse areas, affecting cleanliness perception.
Service
9.35
Multiple reviews praised the helpfulness and attentiveness of the staff.
Location
9.35
Reviews highlight the excellent beach location and access to public transport.
Room Quality
8.35
Rooms were described as comfortable and modern, but some faced issues with views.
Amenities
8.85
Amenities generally met expectations, with positive remarks about the beach and pools.
Value for Money
8.85
All-inclusive option provided good value according to multiple guests.
Food and Beverage
7.35
Food quality received mixed reviews, with some citing it as terrible.
Overall Experience
8.85
Guests generally enjoyed their stay with positive sentiment overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:04

Property Description

Luxurious Accommodations

The AluaSoul Mallorca Resort offers modern rooms with top-notch amenities including rain showers, 42'' TVs, and free Wi-Fi. Each room features a balcony for stunning views and a comfortable stay.

Gourmet Dining

Indulge in a culinary journey at the 5 restaurants serving a mix of à la carte and buffet options. The Mare Nubium Restaurant offers delectable international dishes while the beach bar is perfect for refreshing drinks by the sea.

Exclusive Services

Experience luxury with My Favorite Club® services, from personalized check-in to access to exclusive lounge areas. Enjoy reserved spots in indoor and outdoor areas, along with the best room selections for a truly pampered stay.

Book your stay at AluaSoul Mallorca Resort - Adults only now for an unforgettable vacation experience!

Important information:

Reservations of more than 5 rooms are subject to supplements and special conditions.
Small dog breeds are welcome. Additional charge of 65€/night is applicable. Maximum weight: less than 22lb/10kg. Vaccination certificate against kennel cough and rabies in the last 12 months is required. To book a room with a dog, please contact the reservations department at reservas.mallorcaresort@aluahotels.com

The beach is public and freely accessible, so there may be children. Access to the beach and crossing between buildings is via stairs.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1228 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 7.35
Overall Experience: 8.85
D
DayTrip815069 Couples
4
Never again
Pros:

Not a 4 star 3 star if that
Some of the food was cold
And if your half board only and got your own drinks and go to the bar and ask for 2 chunks of ice they charge you €1
2 hour tranfer
Dirty floors where the quiet area sun beds are
Will not be returning to any aluasoul hotels

2026-02-08 via Tripadvisor
C
CORALIE solo_traveller fr
10
Beau sejour en été indien
Pros:

Très bon emplacement loin de la foule, mais centrale pour visiter la côte est

2026-01-20 via Nuitee
L
Léa couple fr
10
2026-01-19 via Nuitee
A
Augusta Ida Lindegaard couple dk
4
2026-01-19 via Nuitee
N
Nikki couple ca
8
2026-01-19 via Nuitee
C
Carys extended_group au
8
Pros:

The buffet food was good. The location was amazing. Lovely staff. Such a beautiful place and lots of activities to do

Cons:

One staff was very rude at the buffet (short haired female). We were also very disappointed in the fact that water wasn’t included in the regular buffet. You had to get the full drinks package to get water

2026-01-19 via Nuitee
F
Frida couple no
5
Not worth the money, but good location
Pros:

Good location

Cons:

Not clean to standard, bad food in the buffet

2026-01-19 via Nuitee
A
Andréa extended_group fr
10
Séjour parfait
Pros:

Les chambres sont spacieuses, bien équipées. Le personnel de l'hôtel est d'une gentillesse extrême. Nous avons passé un très bon séjour. Beaucoup d'activités sont proposées dans l'hôtel. Le buffet est gigantesque il y en a pour tout le monde. Tout était parfait.

2026-01-19 via Nuitee
L
Louis couple fr
10
Super hôtel, Je recommande
Pros:

Super hôtel avec accès direct à la plage, de belles piscines, du personnel très agréable et disponible et surtout un buffet juste incroyable.
L’hôtel est calme avec tout de mêmes des activités les proposées et chaque soir un spectacle (souvent musique avec des chanteurs - danseurs)

Cons:

Le petit point négatif c’est peut être qu’il faut arriver avant 10h à la piscine pour avoir de la place mais bon c’est le seul petit point négatif.

2026-01-19 via Nuitee
B
Brett couple au
8
2026-01-19 via Nuitee
F
Flavia couple ch
1
2026-01-19 via Nuitee
A
Aleksandra family_with_children pl
10
Exceptional Stay at Alua Soul – A True Gem in Mallorca!
Pros:

Our stay at Hotel Alua Soul was absolutely fantastic! From the moment we arrived, we were impressed by the stunning decor—every detail of the interior and ambiance was stylish, elegant, and created a truly relaxing atmosphere.

The food was simply outstanding. Every meal was a delight, with a wide variety of fresh and delicious dishes that exceeded our expectations. Dining at the hotel quickly became one of the highlights of our stay.

The staff were incredibly friendly and welcoming, always ready to help with a smile. We want to give special thanks to Mrs. Ania, who stood out with her warmth, professionalism, and kindness. She made us feel truly cared for and added a personal touch to our experience that we’ll never forget.

The hotel was also impeccably clean—our room and all the common areas were spotless. The swimming pool was absolutely beautiful, a perfect place to unwind, and we especially appreciated the excellent availability of sunbeds. There was never any stress about finding a good spot to relax.

Another detail that really made a difference was the music playing around the pool and in the hotel lobby. It was perfectly chosen—relaxing, not too loud, but with a great energy that matched the vibe of the place. It added a subtle but important touch to the overall atmosphere.

Aluś Soul is a perfect choice for anyone looking to unwind in style and comfort. We left feeling refreshed and already thinking about when we can come back. Highly recommended!

2026-01-15 via Nuitee
K
Kimberly family_with_children nl
6
Prachtig hotel, waardeloze service in het restaurant
Pros:

Het hotel is prachtig en de ligging ook. Daarnaast zijn de receptionisten en schoonmakers uiterst behulpzaam en vriendelijk.

Cons:

De service in het restaurant: wanneer je half pension hebt geboekt word je als tweederangsburger behandeld t.o.v. de gasten die all inclusive hebben geboekt. Toen we bij het avondeten iets te drinken wilden bestelden, kregen we een grote mond van de serveerster dat dat niet mogelijk was. Uiteindelijk hebben we tegen betaling wel iets te drinken kunnen bestellen, wat ik absurd vind want je hebt al betaald voor half pension en het is niet goedkoop. Daarnaast vertrokken we vroeg voor onze terugvlucht en werd er gezegd dat er ontbijt aanwezig zou zijn: er was enkel getoast brood met kaas aanwezig en water om te drinken. Het buffet stond al wel uitgestald maar daar mochten we niks van pakken, niet eens een appel of banaan. Wederom: je hebt gewoon betaald voor het ontbijt!!!! De medewerkers in het restaurant hebben echt nog veel te leren wat betreft omgang met klanten...

2026-01-15 via Nuitee
L
lauradA2792TD Family Gloucester, Cotswolds, England
8
Lower end 4*, but ok
Pros:

Probably a low 4*, but it was ok. The food wasn’t great, which is is a big part of the holiday for us. It wasn’t terrible but quite repetitive and of average quality. It was quite hilly and mum found it quite a trek in the hot sun to get to the beach and pool area. It is quite small. The views are beautiful and the rooms were clean. There wasn’t many long beach walks, although there is a lovely small beach next to the hotel. Don’t go on the “ecological walk”- I thought this was about nature and learning things about the local wildlife- it was a litter pick! 😂
Pool was nice for swimming. Drinks were nice on the all inclusive package.

2026-01-13 via Tripadvisor
J
Jose Luis couple es
7
2025-12-02 via Nuitee
A
Athos couple pt
8
2025-11-15 via Nuitee
A
Athos couple pt
8
2025-11-15 via Nuitee
N
Nicholas couple gb
4
If it didn’t have the location next to the beach, this would have been dreadful
Pros:

Good beach and location

Cons:

Too crowded, food was terrible, everything was very basic

2025-11-13 via Nuitee
W
Well_Seasoned_12 Couples Eastbourne, East Sussex, England
10
Kick back and relax
Pros:

First time back at Cala Egos since the complex became adults only under Hyatt. We were not disappointed! Our request for a quite, sea view room on a high floor was met and we benefitted from the extras that joining the My Favorite Club option afforded. We were late in the season and the shutdown of some facilities was already under way during our final 5 days, the MFC bar was closed early and the specialist restaurants options dwindled. Having said that, the food in all of the restaurants and the main buffet could not be faulted, the choices each day meant that we varied our meals throughout our stay. Particularly impressed with the variety of seafood options available. Staff were ever helpful and enhanced the experience throughout, with a shout out to Ros who seemed to pop up everywhere in the restaurants. It should be noted that the lovely sandy beach and inlet are open to the public but the main pool further back is only for hotel guests. The all inclusive option worked for us in both value and quality of the food and drinks available. The hotel is well placed for public transport to other parts of the island and the fares are reasonable. Tap on, tap off is operated on the buses with a discount applied if you use the same card for all people in your party. I had read some negative reviews before we booked and we heard some people complaining when we were there, all I can say is that you reap what you sow! All in all we had a relaxing and enjoyable 10 days.

2025-11-10 via Tripadvisor
J
Joelle solo_traveller ch
10
2025-11-05 via Nuitee