Quality Inn & Suites Missoula Westside

Hotels
Quality Inn
8.1 (589 reviews)
4545 North Reserve Street , Missoula , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Convenient location
Good amenities
Cons:
Inconsistent room quality
Maintenance issues
No elevator

Categories

Cleanliness
7.96
Most reviews mentioned clean rooms, but some noted issues with odors and maintenance.
Service
8.43
Staff were noted as friendly and helpful in multiple reviews.
Location
8.47
Many guests praised the convenient location near restaurants and the airport.
Room Quality
7.42
Some guests found the beds uncomfortable and noted the absence of elevators.
Amenities
7.95
Amenities like the hot tub and pool received positive remarks, despite some service issues.
Value for Money
7.91
General agreement on good value, although some found it slightly high for the quality.
Food and Beverage
8.46
Breakfast was frequently highlighted as very good by guests.
Overall Experience
8.23
Guests generally had a positive experience, with some noted exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:18

Property Description

Convenient Location
The Quality Inn & Suites in Missoula, just off Interstate 90, is the perfect hub for both leisure and business travelers. With easy access to the airport, downtown, and the university, guests can explore the city with ease.

Relaxation and Connectivity
Guests can unwind in the indoor heated pool and whirlpool or stay productive at the Business Center with copy and fax services. The hotel offers free hot breakfast, high-speed internet, and daily newspapers for a comfortable stay.

Comfortable Accommodations
Each guest room is equipped with modern amenities like a flat-screen TV, coffee maker, and microwave. Some rooms even feature a sofa sleeper and whirlpool for added luxury.

Experience convenience, relaxation, and comfort at Quality Inn & Suites. Book your stay now for a memorable Missoula getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSO

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 589 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.23
B
Brian solo_traveller us
10
2026-08-23 via Nuitee
J
Joseph couple us
9
Good overall stay.
Pros:

Easy access off the interstate. Great front end staff.

Cons:

Air conditioner was pretty loud.

2026-08-22 via Nuitee
A
Abinash family_with_children in
6
2026-08-21 via Nuitee
J
Jordan solo_traveller us
8
2026-08-20 via Nuitee
D
Dan couple us
8
Friendly Staff - Clean Rooms
Pros:

Easy to get to off of I-90 Lots of restaurants nearby. Clean pool Friendly Staff

2026-08-19 via Nuitee
H
Heidi couple us
8
2026-08-17 via Nuitee
G
Geoff couple us
9
A place to come back to.
Pros:

The waffles, the coffee, and the hot tub. A great breakfast selection...How do they slice bacon that thin?

Cons:

Cost more on my second visit. The view of the fence.

2026-08-14 via Nuitee
H
Hendrik solo_traveller za
8
Pros:

Room were big. Good breakfast

Cons:

Toilet seat were broken.

2026-08-14 via Nuitee
M
Marli extended_group nl
8
Prima voor een overnachting onderweg
Pros:

Prima kamers, goede bedden, ontbijt op z’n Amerikaans (beperkt maar prima)

Cons:

De vriendelijkheid van het personeel had wat beter gekund

2026-08-14 via Nuitee
L
Lucia couple it
7
2026-08-13 via Nuitee
L
LOMA couple us
10
Need a refund!!!!!!
Pros:

Everything was A++ except when I got home they had charged my credit card for 1 room I had already paid for them the day they were booked through you. I called them -got a person who said they could not help me only management could-So I was charged an extra $152.44 . They have not called or gave my money back to this point . So not very HAPPY!! Like I said the room was great. I had my receipt from you and showed it to them when I checked in

Cons:

Everything was A++ except when I got home they had charged my credit card for 1 room I had already paid for them the day they were booked through you. I called them -got a person who said they could not help me only management could-So I was charged an extra $152.44 . They have not called or gave my money back to this point . So not very HAPPY!! Like I said the room was great. I had my receipt from you and showed it to them when I checked in

2026-08-11 via Nuitee
J
Judith couple us
9
Other than the lack of elevator and squeaky shower floor it was excellent
Pros:

Most of the time, it was good

Cons:

Definitely needs a elevator and the shower squeaked when you stepped on it.

2026-08-08 via Nuitee
G
Geoff couple us
9
We signed up again!
Pros:

The build it yourself breakfast was exceptional: fruit, waffles, pastries, scrambled eggs, bacon, juices, oatmeal...

2026-08-07 via Nuitee
N
Nancy couple us
7
Front desk clerks were very nice!
Pros:

It was a good location.

Cons:

Did not have elevators. We had lots of luggage. Side door did not work with the key card. Blow dryer did not work. Had already taken a shower and hair was all wet before I knew. Took a bit but receptionist brought a working hair dryer.

2026-08-06 via Nuitee
C
Cathy couple us
6
It was fine for a 1 night stay.
Cons:

No one was around during breakfast to keep things stocked or cleaned during those few hours. If things ran out an hour before breakfast ended no one really knew about it on a timely basis

2026-07-25 via Nuitee
H
Hal solo_traveller us
9
2026-07-24 via Nuitee
B
Benjamin solo_traveller us
8
2026-07-21 via Nuitee
T
Thornton couple us
7
Pros:

bed was comfortable.

Cons:

breakfast was minimal. No plant-based options.

2026-07-21 via Nuitee
T
Timothy couple us
8
2026-07-19 via Nuitee
M
Milissa solo_traveller us
10
2026-07-14 via Nuitee