Quality Inn & Suites Missoula Westside

Hotels
•
Quality Inn
8 (386 reviews)
4545 North Reserve Street , Missoula , US
+1 406-203-1341

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Laundry
See all facilities

Review Highlights

Pros:
Friendly, helpful front desk staff
Very good breakfast selection (waffles, hot items)
Convenient location near interstate/airport and restaurants
Clean rooms and comfortable accommodations
Amenities such as hot tub and pool
Cons:
No elevator (multiple complaints)
Room maintenance issues (beds, curtains, broken toilet seat, noisy AC, squeaky shower floor)
Billing/charge dispute reported
Breakfast staffing/limited options and lack of plant-based choices

Categories

Cleanliness
8.8
Generally praised across multiple reviews (explicit mentions of 'Clean' and 'Clean rooms'); no major hygiene complaints.
Service
8.5
Mostly positive: frequent notes of friendly, helpful front desk staff and good check-in experiences, but isolated issues (billing dispute, breakfast staffing gaps) lowered some scores.
Location
9.2
Consistently strong: repeatedly described as convenient to the interstate, close to restaurants and the airport.
Room Quality
7
Mixed to negative: several mentions of issues (soft/poor beds, blackout curtains not closing, broken toilet seat, noisy AC, shower/squeaky floor, non-working USB plugs).
Amenities
8
Solid amenities noted (hot tub, pool, in-room coffee, bathroom heat lamp), though lack of elevator and occasional equipment problems (hair dryer) were called out.
Value for Money
7.5
Mixed perceptions: many guests praised value, but complaints about an extra charge and a higher price on a return visit reduced confidence.
Food and Beverage
9
Strongly positive: numerous compliments for breakfast selection (waffles, bacon, hot items, build-it-yourself options), with a few notes about limited/minimal choices and lack of plant-based options.
Overall Experience
6
Overall generally positive with several guests saying they'd return, but significant negatives (billing issue, recurring room faults, lack of elevator) lowered the aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
The Quality Inn & Suites in Missoula, just off Interstate 90, is the perfect hub for both leisure and business travelers. With easy access to the airport, downtown, and the university, guests can explore the city with ease.

Relaxation and Connectivity
Guests can unwind in the indoor heated pool and whirlpool or stay productive at the Business Center with copy and fax services. The hotel offers free hot breakfast, high-speed internet, and daily newspapers for a comfortable stay.

Comfortable Accommodations
Each guest room is equipped with modern amenities like a flat-screen TV, coffee maker, and microwave. Some rooms even feature a sofa sleeper and whirlpool for added luxury.

Experience convenience, relaxation, and comfort at Quality Inn & Suites. Book your stay now for a memorable Missoula getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSO

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 386 reviews
Cleanliness: 8.8
Service: 8.5
Location: 9.2
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 6
D
Donald • couple • us
8
very nice
Pros:

The room was comfortable and quiet.

Cons:

All good

2026-10-08 • via Nuitee
J
Julia • couple • us
6
Don’t think I’d stay there again.
Pros:

It was quiet & a good location. Had good water pressure & hot water. Had a heat lamp in the bathroom. Had in-room coffee in addition to continental breakfast in the lobby.

Cons:

The blackout curtains didn’t close properly. The bed wasn’t great. The USB plug-ins didn’t provide power. The shower curtain was installed incorrectly so it didn’t stay in place. No elevator to second floor.

2026-10-07 • via Nuitee
H
Haruko • couple • us
10
Very practical and convenient
Pros:

Functional room, friendly staff, newspaper at the breakfast

2026-10-07 • via Nuitee
J
Jocelyne • couple • ca
8
Staff A +. Restaurant nearby
Pros:

Great welcome, restaurant walking distance

Cons:

Beds a bit soft,

2026-09-16 • via Nuitee
S
slawomir • solo_traveller • ca
9
Pros:

Clean

2026-09-10 • via Nuitee
M
McRoberts • couple • us
8
2026-09-07 • via Nuitee
P
Philip • couple • us
9
No issues at all.
Pros:

Decent breakfast, close to the airport, they let us check in early, nice hot tub

2026-09-06 • via Nuitee
A
ALmetzger4 • couple • us
9
2026-09-04 • via Nuitee
V
Valerie • solo_traveller • us
8
2026-09-03 • via Nuitee
B
Brian • solo_traveller • us
10
2026-08-23 • via Nuitee
J
Joseph • couple • us
9
Good overall stay.
Pros:

Easy access off the interstate. Great front end staff.

Cons:

Air conditioner was pretty loud.

2026-08-22 • via Nuitee
A
Abinash • family_with_children • in
6
2026-08-21 • via Nuitee
J
Jordan • solo_traveller • us
8
2026-08-20 • via Nuitee
D
Dan • couple • us
8
Friendly Staff - Clean Rooms
Pros:

Easy to get to off of I-90 Lots of restaurants nearby. Clean pool Friendly Staff

2026-08-19 • via Nuitee
H
Heidi • couple • us
8
2026-08-17 • via Nuitee
G
Geoff • couple • us
9
A place to come back to.
Pros:

The waffles, the coffee, and the hot tub. A great breakfast selection...How do they slice bacon that thin?

Cons:

Cost more on my second visit. The view of the fence.

2026-08-14 • via Nuitee
H
Hendrik • solo_traveller • za
8
Pros:

Room were big. Good breakfast

Cons:

Toilet seat were broken.

2026-08-14 • via Nuitee
M
Marli • extended_group • nl
8
Prima voor een overnachting onderweg
Pros:

Prima kamers, goede bedden, ontbijt op z’n Amerikaans (beperkt maar prima)

Cons:

De vriendelijkheid van het personeel had wat beter gekund

2026-08-14 • via Nuitee
L
Lucia • couple • it
7
2026-08-13 • via Nuitee
L
LOMA • couple • us
10
Need a refund!!!!!!
Pros:

Everything was A++ except when I got home they had charged my credit card for 1 room I had already paid for them the day they were booked through you. I called them -got a person who said they could not help me only management could-So I was charged an extra $152.44 . They have not called or gave my money back to this point . So not very HAPPY!! Like I said the room was great. I had my receipt from you and showed it to them when I checked in

Cons:

Everything was A++ except when I got home they had charged my credit card for 1 room I had already paid for them the day they were booked through you. I called them -got a person who said they could not help me only management could-So I was charged an extra $152.44 . They have not called or gave my money back to this point . So not very HAPPY!! Like I said the room was great. I had my receipt from you and showed it to them when I checked in

2026-08-11 • via Nuitee