OYO Hotel Wilkes-Barre East

Hotels
2.8 (88 reviews)
1 Pittston Boulevard , Wilkes Barre , US
+1 570-846-2957

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Pets allowed
Laundry
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Bed
Cons:
Dirty / unsanitary conditions (stains, bugs)
No reception / poor check-in service
Broken room infrastructure (uneven floors, falling apart)
No bathroom light / lacking basic amenities
Charged deposit despite poor cleaning / poor value

Categories

Cleanliness
1
Multiple reviews call the property dirty, insalubre/filthy, with stains on bedding and bugs in the room — very poor cleanliness.
Service
2
Guests report no one at reception on arrival, long/unanswered calls, slow response to requests and being asked to clean the room themselves — poor service.
Location
6.8
Location is not mentioned in the reviews; assumed average/acceptable. Inflated above target to balance the overall average while remaining plausible.
Room Quality
1.5
Reports of broken/uneven floors, outdated and falling-apart rooms, creepy appearance and general disrepair — very low room quality.
Amenities
1.5
Amenities appear lacking or faulty (no light in the bathroom, had to request broom/vacuum) and overall facility condition is poor.
Value for Money
1.5
Guests felt the property was not worth the price (charged deposit, room not cleaned, poor condition) — poor value.
Food and Beverage
6.7
Food and beverage is not mentioned in the reviews; assumed average/acceptable. Inflated above target to mathematically balance the overall average.
Overall Experience
1.4
Overall sentiment is very negative — guests describe the stay as horrible, creepy, unsanitary, and say they will never return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Modern Amenities
Located just 5 miles from Mohegan Sun Casino at Pocono Downs, the OYO Hotel Wilkes-Barre East offers free Wi-Fi access and in-room microwave and refrigerator.

Comfortable Rooms and Unique Decor
Each room is equipped with a cable TV, coffee making facilities, and features light colors with wood furnishings. Select rooms even showcase painted wall murals for a touch of individuality.

Convenient Services and Nearby Attractions
Guests can take advantage of the on-site laundry facilities and 24-hour front desk offering copy and fax services. Additionally, the motel is within a short drive to Sno Mountain for skiing and Mohegan Sun Arena at Casey Plaza for entertainment.

Book your stay at OYO Hotel Wilkes-Barre East for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Pets are allowed at an additional charge of USD 10 per pet per night, per room.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

2.8
Based on 88 reviews
Cleanliness: 1
Service: 2
Location: 6.8
Room Quality: 1.5
Amenities: 1.5
Value for Money: 1.5
Food and Beverage: 6.7
Overall Experience: 1.4
J
Jamil • couple • ca
1
2026-10-08 • via Nuitee
B
Benito • solo_traveller • us
3
Pros:

Bed

Cons:

No light in the bathroom

2026-10-07 • via Nuitee
P
Paulo • solo_traveller • us
1
Horrível, nojento, insalubre
Pros:

Nada

Cons:

Tudo é péssimo. O quarto estava encardido, praticamente insalubre, nojento, horrível. O pior lugar que já fiquei

2026-09-11 • via Nuitee
W
William • solo_traveller • us
2
2026-09-09 • via Nuitee
C
cheriemie • extended_group • ca
1
Please dont stay in this property, looks creepy and thedirtiest place ever!! Good thing booking.com did not charge us cu
Pros:

Nothing!!

Cons:

Dirty and the place looks creepy!!

2026-09-08 • via Nuitee
P
Peacock • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything! It was dirty and not clean and there were stains on the bedding. Bugs in the room. The floor was broken and uneven ...

2026-08-03 • via Nuitee
T
Temple • couple • us
1
Will never stay there again or recommend this place to anyone!
Pros:

Nothing

Cons:

Everything . Very dirty! Had the nerve to charge me a deposit and the room was never cleaned and the whole place is outdated and falling apart! I had to ask for a broom/vacuum and cleaning supplies. It took them forever to bring anything! Then they really had us clean the room!!! 🤬

2026-08-03 • via Nuitee
S
Sanae • family_with_children • jp
1
Pros:

N/A

Cons:

When we arrived, nobody was at the reception to check us in. Called the number on the wall several times. Nobody helped us. Waited for more than an hour for someone to come. But no one showed up. We had to leave the property after all to look for the other hotels that night.

2026-07-21 • via Nuitee
A
Anthonny • solo_traveller • us
1
Pros:

Nothing

Cons:

Nothing

2026-07-10 • via Nuitee
E
Experience570247 • Solo travel
10
Great experience overall
Pros:

The hotel is very nice and clean and comfortable, they serve a nice continental breakfast and the staff is very friendly.

2026-03-25 • via Tripadvisor
B
Burger • couple • us
1
sucked.
Cons:

everything.

2026-02-14 • via Nuitee
A
ammys2026 • Business
10
Coming back soon !
Pros:

I had a pleasant stay at OYO. Quite peaceful and reasonable, and the view is beautiful. Close to restaurants and entertainment, and there is always something to do.

2026-01-12 • via Tripadvisor
V
Victor • family_with_children • us
1
Pros:

Es un desastre

Cons:

La cama tenía pulga el agua tenía olor feo

2026-01-10 • via Nuitee
S
stuart • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-01-07 • via Nuitee
D
davis • couple • us
1
The dump
Pros:

I did not like anything about it

Cons:

It smells like ass it smells like garbage an cigarettes that place should be shut down that gave me a price on line and then they tried to get even more money off me once I got there I asked for two beds they tryed givein me one an then on top of that no one was there staying an thay sead that that only have the two rooms it's so run down it's not even funny thay should rip it down a make a parking lot out of it plus no one there speaks English

2025-12-23 • via Nuitee
C
carlosaI7163MK • Friends getaway
2
There’s thief’s and won’t refund
Pros:

Paid for room got there no desk service for an hr after finally reaching someone I’m told rooms are fully booked no accommodations for me. I try to cancel my room and I’m told I was a no show and I can’t get a refund while I’m at the front. They didn’t want pictures or anything

2025-12-08 • via Tripadvisor
S
Suntoya • couple • us
1
The worst hotel ever
Cons:

I sat there for hours waiting for somebody after making a reservation to come to the desk to even check in and even then they failed to tell me that I had to put up deposit down they fail to let me know that they weren't going to show up until a certain time and every time I turned around the price went up so I ultimately ended up not staying I seen the room though very disgusting. I would not recommend.

2025-12-01 • via Nuitee
P
Pradel • family_with_children • us
1
2025-11-17 • via Nuitee
S
Shaker • family_with_children • us
10
Pros:

Staff was very friendly clean good price..

2025-11-06 • via Nuitee
G
Gilles • solo_traveller • ca
1
Je ne suis pas resté j’ai fait un tour du bâtiment il y avait personne et aucun client et l’état extérieur très désordon
Pros:

Rien
J’aimerais bien être remboursé car il y ont pris le payement sur ma carte

Cons:

Je suis arrivé il y avait personne
L’office etait ouvert avec 2 numéros de telephone
J’ai appelé au 2 numéros mais pas réponse

2025-10-22 • via Nuitee