Hotel The Celestine Tokyo Shiba

Hotels
THE CELESTINE HOTELS
8.8 (3963 reviews)
Minato-ku, Shiba 3-23-1 , Tokyo , jp

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great central location
Comfortable and clean accommodations
Cons:
Room size smaller than expected
Breakfast options need improvement
Some cleanliness concerns

Categories

Cleanliness
8.19
There was a concern about cleanliness in one review but overall, it is quite satisfactory.
Service
9.36
The staff were frequently described as exceptionally kind, helpful, and attentive.
Location
9.3
Many reviews mentioned the hotel has a great central location near attractions.
Room Quality
8.75
While some found the rooms smaller than expected, many appreciated their comfort and amenities.
Amenities
8.88
General availability of amenities was well-received, although breakfast options could improve.
Value for Money
8.74
Some reviews indicated the pricing might be slightly high for the area.
Food and Beverage
7.89
Breakfast options received mixed reviews and could use improvement for a 5-star hotel.
Overall Experience
9.26
Overall, guests were very satisfied with their stays, citing comfort and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:05

Property Description

Rooftop Garden and Lounge
Hotel The Celestine Tokyo Shiba boasts a stunning rooftop garden and lounge, providing guests with a serene escape amidst the bustling city. Enjoy breathtaking views and unwind in this tranquil setting.

Convenient Location
Situated just a 3-minute walk from Mita Subway Station, our hotel offers easy access to popular areas like Ginza and Roppongi within a 15-minute subway ride. Whether you're exploring the city or heading to a business meeting, our location makes it hassle-free.

European-Style 14th-Floor Lounge
Indulge in the hotel's unique European-style lounge on the 14th floor, open 24 hours for your convenience. With a library and cozy ambiance, it's the perfect spot to relax after a day of sightseeing or work.

Experience luxury and convenience at Hotel The Celestine Tokyo Shiba. Book now for an unforgettable stay.

Important information:

Please note that the hotel was rebranded as Hotel The Celestine Tokyo Shiba as of 28 November 2017.

All rooms are nonsmoking rooms. Smoking is only permitted on the outdoor patio located on the 14th floor.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 3963 reviews
Cleanliness: 8.19
Service: 9.36
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.74
Food and Beverage: 7.89
Overall Experience: 9.26
O
Olivier couple ch
8
Pros:

Fantastic view from high floors, the rooftop inner lounge

Cons:

Nothing

2026-06-27 via Nuitee
S
Sinead couple gb
8
Pros:

Good location, free drinks and coffee at certain times

Cons:

Rooms very small! Quite dated

2026-06-27 via Nuitee
Z
Zani solo_traveller us
9
2026-06-27 via Nuitee
G
Gonzalez couple us
10
2026-06-26 via Nuitee
A
Ahmed couple sa
10
2026-06-26 via Nuitee
N
Nobutaka solo_traveller ca
5
2026-06-26 via Nuitee
A
Axel solo_traveller de
10
2026-06-25 via Nuitee
R
Rafael couple es
9
Cons:

La ubicación para visitar Tokio no es la idónea.

2026-06-25 via Nuitee
R
Robert couple lu
4
Loin de 5 étoiles
Pros:

Personnel gentil, bon wifi

Cons:

Propreté , odeurs désagréables

2026-06-24 via Nuitee
凤娟 couple cn
10
2026-06-24 via Nuitee
A
Andrea couple it
8
2026-06-23 via Nuitee
N
Nestor couple us
9
2026-06-23 via Nuitee
E
Erjon extended_group be
10
2026-06-23 via Nuitee
M
Mikayla couple au
10
2026-06-22 via Nuitee
C
Caspar solo_traveller au
8
Large rooms, nice view and good location
Pros:

Big room, with nice bathroom and great view. Nice coffee machine in the room as well.

Cons:

There was no way to extend the booking for even one hour when I needed to extend for a few hours. I was not pleased as one of your most frequent travellers and you are told you must leave the room and then when you check out another team member tells you that you could have extended !!

2026-06-22 via Nuitee
A
Aguilera couple cl
10
2026-06-22 via Nuitee
T
Terrance couple kr
10
Pros:

I loved the friendliness and helpfulness of the staff at all times.

2026-06-21 via Nuitee
S
Susanne couple de
8
Großartiges Hotel mit einem kleinen Schönheitsfehler
Pros:

Gute Lage,unfassbarer Ausblick aus dem Eckzimmer,sehr großzügiges und sauberes Zimmer,Frühstück ausnehmend gut

Cons:

Die Teppichausstattung-im Zimmer,sowie Flur liegt Teppich aus.Das ganze Zimmer riecht schlecht nach altem Teppich,Schimmel,..kann man aber nach ein paar Minuten im Zimmer mit eigenem Parfüm/Duft wegignorieren

2026-06-20 via Nuitee
A
Anita solo_traveller gb
6
2026-06-20 via Nuitee
N
Nestor family_with_children us
8
2026-06-20 via Nuitee