Hotel The Celestine Tokyo Shiba

Hotels
THE CELESTINE HOTELS
8.8 (3871 reviews)
Minato-ku, Shiba 3-23-1 , Tokyo , jp

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great central location
Comfortable and clean accommodations
Cons:
Room size smaller than expected
Breakfast options need improvement
Some cleanliness concerns

Categories

Cleanliness
8.19
There was a concern about cleanliness in one review but overall, it is quite satisfactory.
Service
9.36
The staff were frequently described as exceptionally kind, helpful, and attentive.
Location
9.3
Many reviews mentioned the hotel has a great central location near attractions.
Room Quality
8.75
While some found the rooms smaller than expected, many appreciated their comfort and amenities.
Amenities
8.88
General availability of amenities was well-received, although breakfast options could improve.
Value for Money
8.74
Some reviews indicated the pricing might be slightly high for the area.
Food and Beverage
7.89
Breakfast options received mixed reviews and could use improvement for a 5-star hotel.
Overall Experience
9.26
Overall, guests were very satisfied with their stays, citing comfort and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:05

Property Description

Rooftop Garden and Lounge
Hotel The Celestine Tokyo Shiba boasts a stunning rooftop garden and lounge, providing guests with a serene escape amidst the bustling city. Enjoy breathtaking views and unwind in this tranquil setting.

Convenient Location
Situated just a 3-minute walk from Mita Subway Station, our hotel offers easy access to popular areas like Ginza and Roppongi within a 15-minute subway ride. Whether you're exploring the city or heading to a business meeting, our location makes it hassle-free.

European-Style 14th-Floor Lounge
Indulge in the hotel's unique European-style lounge on the 14th floor, open 24 hours for your convenience. With a library and cozy ambiance, it's the perfect spot to relax after a day of sightseeing or work.

Experience luxury and convenience at Hotel The Celestine Tokyo Shiba. Book now for an unforgettable stay.

Important information:

Please note that the hotel was rebranded as Hotel The Celestine Tokyo Shiba as of 28 November 2017.

All rooms are nonsmoking rooms. Smoking is only permitted on the outdoor patio located on the 14th floor.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 3871 reviews
Cleanliness: 8.19
Service: 9.36
Location: 9.3
Room Quality: 8.75
Amenities: 8.88
Value for Money: 8.74
Food and Beverage: 7.89
Overall Experience: 9.26
J
Jérémy solo_traveller fr
9
2026-05-30 via Nuitee
T
Thomas couple ie
8
The perfect place to discover Tokyo
2026-05-30 via Nuitee
J
justyna couple pl
4
2026-05-30 via Nuitee
L
Lauren solo_traveller au
10
Loved our stay, breakfast was great, calmer location for Tokyo and view from executive king room is awesome!
Pros:

The room we stayed in executive king room was incredible had the most amazing view of Tokyo!! Also was in a quieter location but still so many great restaurants close by and near metro stops.

Cons:

Nothing!

2026-05-30 via Nuitee
S
Sara couple au
10
2026-05-30 via Nuitee
N
Necmettin couple tr
8
2026-05-30 via Nuitee
B
Brittany couple us
10
2026-05-30 via Nuitee
S
sharontk solo_traveller il
9
Pros:

חדרענק, לקחנו את החדר הפינתי, שירותים ומקלחת מעולים.
שירות מדהים.
ארוחת בוקר מגוונת וקפה טעים.

Cons:

המיקום קצת מרוחק מתחנת רכבת לאיזורים המתויירים.

2026-05-29 via Nuitee
S
sharontk solo_traveller il
10
Pros:

היינו בחדר הפינתי, חדרי ענק ביותר צופה למגדל טוקיו, מחיר סביר לכל הדעות . מקלחת טובה וגדולה מים זורמים יפה חדר ענק.
הזמנו ללא ארוחת בוקר אך החלטנו להכנס אליהו, ארוחת בוקר מהטובות שאכלנו, מגוון טוב וקפה טוב, זה לא ברור מאליו.

Cons:

אין

2026-05-29 via Nuitee
A
Ashish Kaushal solo_traveller in
10
Extremely nice staff. Respectful. Very polite. Loved my stay there.
Pros:

Everything. People were extremely polite.

Cons:

N/A

2026-05-29 via Nuitee
S
Sebastian solo_traveller de
9
2026-05-29 via Nuitee
S
stephspit family_with_children fr
10
FANTASTIQUE !!! AUCUNE HESITATION A AVOIR RESERVEZ !
Pros:

La question est de savoir pourquoi ils n'ont pas de sixième étoile. Le personnel de l'accueil est d'un grand professionnalisme et d'une extrême gentillesse, les prestations sont celles des grands hôtels. Une mention particulière pour les personnes qui font l'entretien des chambres qui sont celles qui m'ont le plus impressionné, c'est dans les détails que souvent personne ne voit que la qualité d'un établissement se ressent et c'est le cas pour cet hôtel, je tiens à saluer leur travail remarquable. Le petit déjeuner est très bien et varié mêlant gastronomie japonaise et petit déjeuner continentale avec quelques produits français. Le personnel agréable discret et attentif. Metro et bus accessibles si vous ne souhaitez pas prendre un taxi. Je conseille très vivement cet hôtel.

Cons:

Rien mais pour pinailler je dirai qu'il est regrettable de ne pas être invité à se rendre dans le salon au premier étage quand on arrive avant l'heure du check in cela permettrait une attente plus agréable surtout après autant d'heures de vol plutôt que de rester dans le hall de l'entrée qui est moins confortable. La communication même en anglais était difficile à l'accueil.

2026-05-29 via Nuitee
J
Julie couple gb
9
Good location. Nice hotel
Pros:

Good location away from crowds and busy spots. Located close to several public transport systems.

Cons:

We stayed for 2 weeks and there was just a very small hanging space - no drawers or cupboards wherein we had to live out of suitcases which was a little annoying. Also the staff on reception could have been a little more friendlier.

2026-05-29 via Nuitee
N
Nam Khue couple us
9
2026-05-28 via Nuitee
A
Alexander couple de
9
2026-05-28 via Nuitee
J
James couple ca
7
Pretty OK stay.
Pros:

14th floor lounge was nice. Staff were nice.

Cons:

The food services is weak. Only a buffet breakfast is available. Many people don’t eat or want that much. Tullys coffee is OK for 1 morning but otherwise you have to walk pretty far for other options. There are very few restaurants options in the area, particularly on a Sunday night. This becomes an issue when you would like to come back to the room after going out all day, clean up and do a short walk to a restaurant. After walking 20.000 steps the last thing you want to do is walk 10
Minutes to catch the subway to find a restaurant. After staying a week we had to beg for a late check out as our taxi was coming at 2 and we wanted 1 extra hour. They eventually gave us 30 minutes. We asked to pay for an upgrade room with a view as all we had was a wall and the patio view. They said they were 100% full for the entire week which seems a little suspicious as we did not see a lot of people in the halls or lobby.

2026-05-28 via Nuitee
M
Maria Jose solo_traveller cl
10
2026-05-28 via Nuitee
P
PAOLO couple it
7
Cons:

la camera troppo piccola

2026-05-27 via Nuitee
A
Arwa family_with_children sa
10
رائع اكرر الزيارة له ، لن اتنازل عن طلب تعويض في المرات القادمة
Pros:

الخدمة التعاون المكان لطيف و مرتب

Cons:

الغرفة كانت ذات راىحة كريهه طلبنا نقل ، جعلو النقل في الغد
تمنيت لو عوضوني عن الأذى في اول ليلة بافطار مجاني مثلا
او بخصم
بتاكيد من موظفة الاستقبال كانت الرائحة كريهه طلبت الانتظار للغد للتغيير ، و بخت رشاش معطر ! رغم اني اعاني من الم الجيوب الانفية

2026-05-27 via Nuitee
A
Andy couple ca
9
Excellent location, well maintained, and superb staff! It will be our choice for our next visit!
Pros:

17th floor Superior Queen city view room. Smallish but very comfortable by North American standards. Well provisioned with respect to water, tea, coffee, glasses, robes and even fresh cotton pajamas every day. Even the bathroom amenities were really well stocked and freshly supplied every day. Excellent location to parks, metro and convenience stores and restaurants, all within walking distance. A number of embassies in the area. We also loved the 24 hr lounge and the complimentary daily happy hour on the 14th floor. Amazingly helpful and friendly staff.

Cons:

A few more USB ports would have been appreciated.

2026-05-27 via Nuitee