Secrets Lanzarote Resort & Spa - Adults Only (+18)

Hotels
•
Secrets Resorts & Spa
8.6 (2221 reviews)
Urbanizacion Cortijo Viejo , Puerto Calero , es

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Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Mediocre food quality

Categories

Cleanliness
8.06
Specific sentiment from text, the hotel cleanliness was noted as poor in some reviews.
Service
9.53
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
9.57
Great location mentioned in several reviews, close to restaurants and hiking trails.
Room Quality
8.02
Some rooms were described as dark and lacking in quality; improvement needed.
Amenities
8.55
General positive mention of hotel facilities but some issues noted.
Value for Money
8.51
Food quality and some services did not meet 5-star price expectations.
Food and Beverage
7.56
Quality of food in restaurants described as mediocre, needing improvement.
Overall Experience
9.03
General sentiment mostly positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Luxurious Accommodation in Puerto Calero

Exclusive Pools and Free Sports Facilities
Enjoy 4 heated outdoor pools, including one exclusive for Preferred Club Members, and make use of the free gym and various sports courts available.

Gourmet Dining and Spa Indulgence
Savor a buffet breakfast and choose from six gourmet dining options. Pamper yourself at the hotel spa with sauna, hot tubs, steam room, and a range of treatments and massages.

Preferred Club® Benefits
Elevate your stay with Preferred Club® privileges, including access to an exclusive lounge, concierge service, and the best room selections.

Book now for an unforgettable experience at Secrets Lanzarote Resort & Spa!

Important information:

Book a Preferred Club room and enjoy:
• Personalized check-in and check-out
• Exclusive butler services
• Accommodations in the most exclusive areas
• Mini-bar in the room with soft drinks and beer
• Superior toiletries
• Breakfast in a private restaurant every day
• Preferred Club sun terrace
• Choice of pillows
• Exclusive concierge services
• Preferred Club Lounge:
o Aperitifs all afternoon
o Computer access
o Continental breakfast served every day (07:00-11:00)

Please note that with Preferred Club guests can enjoy following services:
Custom check-in and check-out
Exclusive concierge services
Butler services in Preferred Club areas
Accomodation in the most exclusive areas
Mini-bar in the room with soft drinks and beers.
Superior bathroom kit
Pillow Menu
Daily breakfast in private solarium
Preferred Club private solarium

Services in the Preferred Club Lounge:
-Snacks throughout the afternoon
- Access to complementary computer
- Exclusive living room
- Continental breakfast service daily (from 7am to 11pm)

Please note that the half board only includes the restaurant "World Café" for breakfast and dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2221 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 9.03
L
Linsey • couple • gb
6
We were hoping for better and feel very disappointed. Not recommended.
Pros:

We had a short break in the sun but we’re hoping for a little bit of luxury and quiet time. Gym and spa were good. Building work being carried out at the main pool area meant that there was constant noise and the pool should have been closed off. Disappointing.

Cons:

The bedroom didn’t feel luxurious. Shower leaking. It felt tired and a bit grubby. Small balcony. Basic furniture. Duvet smelled slightly. The bathroom/bedroom design meant that privacy was not great. Hotel felt soulless and drab.

2026-04-17 • via Nuitee
G
GUIGON • couple • fr
4
Nous déconseillons totalement cet établissement, e et c'est clairement la première fois que nous éme
Pros:

personnel sympathique
Buffet du soir de bonne qualité

Cons:

hotel viellissant qui aurait besoin d'une totale rénovation.
manque d'entretien de certains espaces
En résumé, on n'est absolument pas dans les normes (et on n'a l'habitude...) d'un 5 étoiles
Notre séjour d'une semaine se terminait un samedi; nous sommes partis dès le jeudi malgré le fait que le séjour était entièrement réglé pour la semaine

2026-04-17 • via Nuitee
P
Patrick • couple • ie
10
2026-04-13 • via Nuitee
C
CIAPANI • couple • it
10
Pros:

E la seconda volta che torniamo in questo meraviglioso hotel , tutto e perfetto e l'accoglienza e stupenda

Cons:

Nulla tutto bellissimo

2026-04-13 • via Nuitee
I
Ida Giancarla • couple • it
5
2026-04-13 • via Nuitee
R
Rory • solo_traveller • ie
8
Loved it there and would go back
Pros:

The hotel staff were wonderful and so very friendly

Cons:

The place was very quiet so you can relax and read a book

2026-04-12 • via Nuitee
P
Pedretti • extended_group • it
4
Pros:

Niente

Cons:

Non adeguata pulizie ed ambienti non da 5 stelle

2026-04-11 • via Nuitee
C
Caroline • couple • ie
8
2026-04-11 • via Nuitee
E
Eleonora • couple • it
7
Bello ma
Pros:

Comoda

Cons:

Datata

2026-04-11 • via Nuitee
M
Maddy • couple • gb
9
2026-04-11 • via Nuitee
A
Ane • couple • es
9
2026-04-10 • via Nuitee
C
Carine • couple • fr
10
2026-04-08 • via Nuitee
E
Eimear • solo_traveller • ie
7
2026-04-08 • via Nuitee
D
David • couple • es
8
2026-04-07 • via Nuitee
L
Luca • couple • it
6
Pros:

The resort was very clean and the quality of the services good; location very convenient.

Cons:

Dated finishes and design; some of the areas are of poor design and old. It is below the standard expected for a 5 stars resort

2026-04-07 • via Nuitee
N
Noel • solo_traveller • ie
10
Great!!!
Pros:

Clean, great food choices the staff were excellent

Cons:

Extra charge for spa

2026-04-03 • via Nuitee
D
Dominic • couple • ch
10
2026-03-31 • via Nuitee
M
Michelle • couple • ie
5
Would take a lot to go back !!
Pros:

Staff were extremely friendly & experienced
Little walk to pubs and bars but lovely stroll
Nice and quiet area

Cons:

Lack of cleanliness in bathrooms around reception & bar area. No toilet paper several times
Outdoor area, paths were very slippy when wet from rain
Pool loungers are very old and uncomfortable.

2026-03-31 • via Nuitee
L
Linda • couple • gb
10
2026-03-30 • via Nuitee
E
Elke • couple • de
8
Sehr ruhiges Hotel zum entspannen.
Pros:

Die beheizten Pools.

Cons:

38 € /Person für das Buffetrestaurant zum Abendessen ist zu teuer.
Keine gemütlichen Sitzbereiche für Raucher um etwas zu trinken.

2026-03-30 • via Nuitee