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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Snorkelling
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Spa/wellness center
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Billiards
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Solarium
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Street parking
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Shared lounge/TV area
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Water sport facilities on site
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Evening entertainment
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Adult only
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Pool bar
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Entertainment staff
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Yoga classes
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Tennis equipment
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Fitness classes
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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Access to health care professionals
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Delivered food - securely covered
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Live music/performance
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Puerto Calero
Exclusive Pools and Free Sports Facilities
Enjoy 4 heated outdoor pools, including one exclusive for Preferred Club Members, and make use of the free gym and various sports courts available.
Gourmet Dining and Spa Indulgence
Savor a buffet breakfast and choose from six gourmet dining options. Pamper yourself at the hotel spa with sauna, hot tubs, steam room, and a range of treatments and massages.
Preferred Club® Benefits
Elevate your stay with Preferred Club® privileges, including access to an exclusive lounge, concierge service, and the best room selections.
Book now for an unforgettable experience at Secrets Lanzarote Resort & Spa!
Book a Preferred Club room and enjoy:
• Personalized check-in and check-out
• Exclusive butler services
• Accommodations in the most exclusive areas
• Mini-bar in the room with soft drinks and beer
• Superior toiletries
• Breakfast in a private restaurant every day
• Preferred Club sun terrace
• Choice of pillows
• Exclusive concierge services
• Preferred Club Lounge:
o Aperitifs all afternoon
o Computer access
o Continental breakfast served every day (07:00-11:00)
Please note that with Preferred Club guests can enjoy following services:
Custom check-in and check-out
Exclusive concierge services
Butler services in Preferred Club areas
Accomodation in the most exclusive areas
Mini-bar in the room with soft drinks and beers.
Superior bathroom kit
Pillow Menu
Daily breakfast in private solarium
Preferred Club private solarium
Services in the Preferred Club Lounge:
-Snacks throughout the afternoon
- Access to complementary computer
- Exclusive living room
- Continental breakfast service daily (from 7am to 11pm)
Please note that the half board only includes the restaurant "World Café" for breakfast and dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
La qualité du service du personnel est remarquable : une équipe toujours disponible, attentionnée et aux petits soins. Le buffet propose une grande variété de plats, avec des produits de qualité.
Le seul point négatif concerne le Wi-Fi, qui a parfois été instable avec plusieurs heures sans accès. Cependant, l’hôtel a très bien réagi en proposant rapidement un accès à un réseau Wi-Fi privé. L’équipe s’est montrée réactive et a su apporter une solution efficace
Tutto personale cortese full optional L hotel nessuna critica
Niente
Absolutely perfect from start to finish! Stunning hotel, beautifully curated, spotlessly clean, and in a fantastic beachfront location. The spa was amazing and the perfect place to relax. The staff were incredibly welcoming, attentive, and provided top-class service throughout. Our room was beautiful, and the bed was so comfortable. We loved absolutely everything about our stay and will definitely be back. Highly recommend!
Nothing
Just loved it all
Wish Id gone all inclusive
Loved the location, the facilities were also excellent. Room was very comfortable, loved my balcony that overlooked the sea.
The hidden costs of the place, for instance, there was some bars and pools I could not go to and the spa was not free either. The smart tv in my room lost connection from time to time. Salt and pepper cellars did not work and the waiter was grumpy when I tried to get salt by opening the bottom.
Beautiful location and great service
Food was terrible.
Buena cama, staff recepción amable. Restaurante a la carta bueno. Cóctel evento Foro excelente.
Renovación hotel en general muy necesario y mejorar limpieza en la habitación. Auditorio necesita modernización.
The adults only aspect is lovely. No children heard or in sight & it truly adds a level of maturity & peace to the resort. Overall very well managed & peaceful
Cockroaches sighted in various communal halls (none in the room though)
A destacar el trato de todo el personal del hotel, hacían todo lo posible para que tu estancia fuera lo más cómoda y agradable, eso me parece de lo mejor.
Las habitaciones muy bien equipadas y cómodas.
Nos gustó todo.
J’ai aimé le calme et la sérénité des lieux, les services, le personnel ainsi que les superbes vues que nous offres l’hôtel.
J’ai tout aimé !
Location
Run down
Extérieur magnifique
Établissement trop grand, impersonnel
Pas de contacts avec le personnel, hormis à la réception où nous avons eu un super accueil
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