Clarion Hotel Newcastle South

Hotels
7.9 (102 reviews)
Boldon Business Park , Boldon Colliery , GB

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Issues with service quality
Variability in amenities satisfaction
Mixed opinions on value for money

Categories

Cleanliness
7.7
Guests generally praised the cleanliness of the hotel and rooms, with few complaints.
Service
7.1
While most guests appreciated the friendly and accommodating staff, there were some incidents of poor service quality and unprofessional behavior.
Location
8
The hotel's location received positive feedback for being convenient and offering easy access to key areas.
Room Quality
7.6
Guests generally found the rooms comfortable, although some mentioned maintenance issues and discomfort.
Amenities
7
Mixed feedback on amenities, with some guests enjoying the facilities like the pool and spa, while others mentioned missing or disappointing services.
Value for Money
6.8
Opinions varied on the value for money, with some feeling the price was justified and others finding it lacking based on the services provided.
Food and Beverage
7.4
The quality of food and beverage services was generally rated positively, with some suggestions for improvements.
Overall Experience
7.8
Most guests had a positive overall experience, despite a few drawbacks in different aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 20:20

Property Description

Discover the perfect blend of comfort and leisure at Clarion Hotel Newcastle South, your ideal getaway in Boldon Colliery.

Spa and Recreation
Indulge in our full-service spa, where relaxation meets rejuvenation. Enjoy our state-of-the-art health club, unwind in the indoor pool, or soak in the hot tub—your personal oasis awaits.

Dining Delights
Savor exquisite meals at our Grill Restaurant and Bar, featuring alfresco dining and a stylish bar lounge. If you prefer to dine in, our 24-hour room service is just a call away, with delightful full breakfasts to kickstart your day.

Business and Events
For business travelers, we offer an impressive 7 meeting rooms and 7532 square feet of versatile conference space. Our dedicated concierge service ensures that every detail of your event runs smoothly.

Don't miss the chance to experience Boldon Colliery in comfort and style; book your stay today!

Important information:

* Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
* Only registered guests are allowed in the guestrooms.
* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.9
Based on 102 reviews
Cleanliness: 7.7
Service: 7.1
Location: 8
Room Quality: 7.6
Amenities: 7
Value for Money: 6.8
Food and Beverage: 7.4
Overall Experience: 7.8
R
RICHARD • solo_traveller • gb
10
EXCELLENT ⭐️⭐️⭐️⭐️⭐️+ thank you to all members of staff at the Hotel
Pros:

SPACIOUS CAR PARK AND IT WAS FREE THROUGHOUT MY STAY. THAT ALONE WAS EXCELLENT, STRESS FREE PARKING. SO I COULD HAVE A GOOD HOLIDAY WITHOUT NEEDING TO WORRY ABOUT MY CAR . HOPE THIS WILL NEVER CHANGE.

Cons:

NO DISLIKES REGARDING THE PROPERTY

2026-05-13 • via Nuitee
S
Sharon • couple • gb
10
2026-05-09 • via Nuitee
L
Lorraine • couple • gb
9
2026-05-07 • via Nuitee
J
Judith • couple • im
10
very god
Pros:

The hotel was excellent

Cons:

ease of locatin

2026-05-05 • via Nuitee
A
Andrea • solo_traveller • gb
8
Good find
Pros:

The staff were friendly, especially the ladies in the restaurant

Cons:

Nothing...I wasn't expecting much from the hotel and was pleasantly surprised.

2026-05-04 • via Nuitee
D
David • solo_traveller • gb
9
Great location, very clean & comfy, very helpful staff, breakfast needs improving
Pros:

Room, bed, bathroom good standard

Cons:

Breakfast was adequate, could be improved significantly

2026-05-03 • via Nuitee
Y
Yunjia • couple • cn
7
Pros:

工作人员态度非常友好，热情，设施完善

Cons:

暂无

2026-05-02 • via Nuitee
H
Helen • couple • gb
10
2026-04-29 • via Nuitee
M
Marco • extended_group • ch
10
Perfekt
Pros:

Frühstück
Freundlichkeit Reseption

2026-04-29 • via Nuitee
P
Paul • couple • gb
8
pleasant and agreeable place
Pros:

Proximity to venue i was attending

Cons:

Nothing

2026-04-25 • via Nuitee
A
Allan • solo_traveller • gb
8
Pros:

It was close to function i had to be at. Room and staff were excellent

Cons:

Blue badge parking to far away from entrance. Although it was flat my wife still struggled

2026-04-25 • via Nuitee
M
Mark • family_with_children • gb
8
Clean and comfortable, convenient for South Shields
Pros:

Convenient for our visit to South Shields. Clean and comfortable with friendly staff.

2026-04-25 • via Nuitee
C
Craig • solo_traveller • gb
8
2026-04-24 • via Nuitee
A
angela • couple • gb
8
2026-04-24 • via Nuitee
B
Brendan • solo_traveller • gb
10
One night stay
Pros:

Very friendly staff on arrival. Room was clean, the bed was excellent. The food was very good.

Cons:

N/A

2026-04-20 • via Nuitee
A
Aidan • couple • gb
9
Perfection ✅
Pros:

Everything, really nice facility’s and friendly staff

Cons:

Nothing probably the best hotel I’ve stayed in , even tho it was a one off

2026-04-19 • via Nuitee
K
Kirkwood • solo_traveller • gb
8
Holiday Inn~Boldon experience.
Pros:

VERY Friendly Staff, Clean, Perfect Location, reasonable Price.

Cons:

Lack of USB sockets......Had to bring our own Plugs, Annoyingly Fluctuating Shower Temperature (8:30am~ish), poor TV Remote, unresponsive & Lack of Subtitles Facility:~Very important when you're trying to be quiet for fellow Lodgers.

2026-04-17 • via Nuitee
B
Brittany • solo_traveller • gb
10
2026-04-17 • via Nuitee
H
Hannah • solo_traveller • gb
7
Very comfortable and great for business purposes
Pros:

Great location for my needs

Cons:

Room was quite hot

2026-04-13 • via Nuitee
N
Nicola • couple • gb
8
At breakfast my husband found his sausages were under cooked, no glasses next to the juice and lack of choice on the swe
Pros:

Close to where I needed to be for a family event.

Cons:

No ability to check in earlier, despite the hotel being quite empty as day before Good Friday.

2026-04-08 • via Nuitee