Hotel Felmis

Hotels
9 (1830 reviews)
Kastanienbaumstrasse 91 , Luzern , CH

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff
Excellent location with direct bus access and close to the lake
Clean, comfortable rooms with air conditioning
Generous/very good breakfast
Convenient amenities: private parking, free shuttle/bus, free electric scooters
Good value for money mentioned by multiple guests
Cons:
Restaurant food has mixed reviews / at least one negative comment
Some rooms have small bathrooms
Street/light/insufficient blackout causing light at night for sensitive sleepers
Occasional restaurant noise late at night
One mention of price being a downside
Minor variability in room size/layout

Categories

Cleanliness
9.5
Repeated positive mentions: rooms described as clean, well-kept and promptly serviced (comments in multiple languages praising cleanliness and tidy rooms).
Service
9.5
Consistently praised: staff described as very friendly, attentive and helpful (specific mentions of reception help and individual staff assistance).
Location
9.5
Strong consensus that location is excellent — close to the lake, near bus stop to Lucerne, good transit access and convenient for attractions.
Room Quality
8.5
Generally comfortable rooms with AC and updated furniture noted, but several reviews call out small bathrooms and occasional light/noise issues from outside or the restaurant.
Amenities
9.5
Well-regarded amenities: free shuttle/bus access, private parking, free electric scooters, in-room refreshments and a hotel restaurant; breakfast frequently praised.
Value for Money
9
Mostly positive references to good value and fair pricing, though one review lists price as a downside — overall perceived as good value by many guests.
Food and Beverage
8
Breakfast receives strong praise (described as excellent and very complete), but restaurant food receives mixed feedback with at least one explicit negative comment.
Overall Experience
8.5
Majority of stays described as wonderful or perfect with many repeat intentions, though a few issues (restaurant food, small bathrooms, light at night) temper a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:40

Property Description

Scenic Mountain Views

Experience breathtaking views of the surrounding mountains from the comfort of your room at Felmis Hotel. Each room is equipped with air-conditioning, a safe, and a private bathroom for your convenience.

Convenient Amenities

Enjoy a round of mini-golf or a game of tennis at the facilities located right by the hotel. With free Wi-Fi, free parking, and easy access to the local bus to Lucerne’s town centre, your stay at Felmis Hotel is sure to be both convenient and enjoyable.

Electric Car Charging

For environmentally conscious guests, Felmis Hotel offers Tesla Destination Charging and a charger for other electric cars. Stay sustainable while exploring the beauty of Lake Lucerne just a short walk away.

Book your stay at Felmis Hotel now to enjoy these fantastic amenities and more!

Important information:

Please note that for arrivals after 21.00 h (sundays and mondays after 20.00 h) there is a code for the keysafe needed. Please request this code at least 3 days prior to arrival if you might arrive later than the before mentionned times. All requests for late arrival are subject to confirmation by the property.

If you travel with children, please inform the property in advance about the number and age. You can use the special request box or contact the property via the contact details stated in your booking confirmation.

Please note that the restaurant is is open daily. From October to the end of May the restaurant is closed on Sundays and Mondays.
Further note that the restaurant is closed 3 days from Easter Saturday to Easter Monday.

Please note that a maximum of 1 dog is allowed per room.
Please note that the property can only accommodate dogs with a maximum weight of 25 kg or less.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

9
Based on 1830 reviews
Cleanliness: 9.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.5
S
Sonsoles • couple • es
9
Un hotel muy tranquilo y limpio.
Pros:

Me gustó, que el hotel era como un chalet y tenía tanto terraza exterior como comedor interior. Estaba muy limpio y el personal era muy amable. La zona era muy tranquila y se dormía muy bien.

Cons:

Pues, quizás la distancia a Luzerna. Era un paseo en autobus, quizás de una media hora.

2026-10-31 • via Nuitee
T
Thévoz • couple • ch
8
2026-10-31 • via Nuitee
M
Martin • extended_group • cz
8
Pros:

Very friendly and helpful staff, great breakfast with a selection of swiss cheese :). The nice restaurant at the hotel.

Cons:

A very small bathroom.

2026-10-29 • via Nuitee
S
Sabine • couple • de
7
Cons:

Das Badezimmer war recht klein und es gab keine Ablageflächen, dazu noch ein Absatz (eine Stufe) um reinzukommen.

2026-10-28 • via Nuitee
S
Stan • couple • nl
9
2026-10-28 • via Nuitee
M
Merve • couple • tr
7
Pros:

konumu bizim icin cok iyiydi, sehrin merkezinden 15 dk uzaklikta ama nezih ve sakindi, merkezden otele gitmek icin bindigimiz otobusun manzaralari bile muhtesemdi, ayrica Pilatus Dagina da yakin sayilirdi, Luzern Bahnhof'tan direkt giden otobusle kolayca ulasilabilirdi.

Cons:

odalarda terlik olmamasi cok kotuydu bunun disinda herhangi bir sorun yoktu.

2026-10-26 • via Nuitee
M
Michael • solo_traveller • ch
9
2026-10-26 • via Nuitee
P
Pilar • couple • ar
8
Pros:

Limpieza y tamaño de cuarto.

2026-10-26 • via Nuitee
C
Claudia Baggiani • couple • it
10
Pros:

Personale accogliente

Cons:

Niente

2026-10-24 • via Nuitee
M
Miguel • couple • us
10
2026-10-24 • via Nuitee
A
Andreas • extended_group • de
9
2026-10-24 • via Nuitee
N
Nourimane • couple • fr
9
Sympathique et plutôt confortable.
Pros:

Le parking disponible juste en face de l’hôtel, et le fait qu’on puisse faire un check-in tard.

2026-10-24 • via Nuitee
L
Lotti • solo_traveller • ch
8
Pros:

Dad Frühstück war hervorragend

Cons:

Das ich am Sonntag am Austrittstag mein Gepäck nicht noch ein paar Stunden einstellen konnte

2026-10-22 • via Nuitee
H
Horst • couple • de
9
Pros:

Sehr gutes Frühstück, sefr gutes Resraurant
Parkplatz inklusive

Cons:

Das Hotel liegt nicht ideal im Hinblick auf die touristische Infrastruktur und Sehenswürdigkeiten

2026-10-21 • via Nuitee
S
Sharon • couple • au
7
2026-10-21 • via Nuitee
V
VERED • family_with_children • il
9
2026-10-20 • via Nuitee
X
Xiaoying • couple • ca
9
Good stay
Pros:

We like the restaurant on site, free parking, friendly staff, very close to bus stop

Cons:

Nothing

2026-10-18 • via Nuitee
I
Isabelle • couple • fr
8
Séjour très agréable
Pros:

Cet hôtel restaurant, bien qu'excentré, est trés bien desservi par les bus ce qui nous a permis de séjourné au calme, loin du tumulte de la ville et de profiter d'un excellente table pour nous restaurer en fin de journée. L'accueil y est chaleureux, les chambres spacieuses et les lits confortables.

Cons:

Le manque de pression de la douche et l'absence d'accroches-serviettes dans la salle de bain.

2026-10-17 • via Nuitee
M
Markus • couple • de
10
2026-10-16 • via Nuitee
S
Susanne • couple • de
9
Netter Aufenthalt
Pros:

Gutes Frühstück, gute Anbindung nach Luzern mit dem Bus, hundefreundlich,
Abendessen war prima

Cons:

Nichts

2026-10-16 • via Nuitee