Norfolk Lodge & Suites, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9 (301 reviews)
4200 West Norfolk Avenue , Norfolk , US
+1 402-379-3833

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Comfortable beds
Cons:
Housekeeping issues
Noisy air conditioning
Cleanliness concerns

Categories

Cleanliness
7.5
Multiple reviews indicated cleanliness issues, particularly with hair on the bathroom floor and dirty walls.
Service
9.5
Staff was consistently mentioned as friendly and helpful across multiple reviews.
Location
9.5
Guests appreciated the location for being near interesting town features and amenities.
Room Quality
8.5
Most guests enjoyed the comfort of beds and spaciousness of rooms, but noted some discomfort regarding the mattress.
Amenities
9.5
Guests loved the amenities including the hot tub, breakfast options, and on-site brewery.
Value for Money
9.5
Reviewers felt that the value for price paid was good given the overall quality of stay.
Food and Beverage
9
Breakfast options received positive feedback, although there was a suggestion for improvement on coffee creamers.
Overall Experience
9
Majority of guests expressed overall satisfaction with their stay despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:17

Property Description

Luxurious Accommodations
Norfolk Lodge & Suites offers elegantly appointed guest rooms with modern amenities and stunning countryside views. Select suites even feature hot tubs and fireplaces for a truly indulgent stay.

Dining Options
Guests can enjoy a delicious meal at The Sand Bar & Grill, offering a variety of dishes from sandwiches to pizza. The complimentary daily continental breakfast ensures a great start to the day.

Leisure and Business Facilities
From the indoor atrium pool and exercise room to the on-site sand volleyball court, there are plenty of recreational activities available. Business travelers will appreciate the well-equipped rooms and access to meeting facilities at Divots Conference Center.

Book your stay at Norfolk Lodge & Suites, Ascend Hotel Collection for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Guest Reviews

9
Based on 301 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
A
August • solo_traveller • us
9
I wouldn't mind staying here again.
Pros:

No problems with wi-fi. Tem;perature control worked well. Bed comfortable: mattress sufficiently firm, pillows neither too fat and solid nor too thin and skimpy. Good lighting, for working at desk, for reading in room, and in general. No problems with noise.

Cons:

Almost no natural light in my room: the window opened onto another space, and that had a window, but not much of the light reached my room.

Only one electrical outlet near the desk, and that was occupied by two lamps. I had to unplug one so that I could plug in my laptop.

2026-10-28 • via Nuitee
A
Alinda • family_with_children • us
9
2026-10-24 • via Nuitee
K
Kandis • family_with_children • us
10
2026-10-20 • via Nuitee
P
Pam • extended_group • us
10
Pros:

I loved everything about the lodge.
It was super clean and the staff was very friendly and helpful.
The breakfast was really good, just what we needed in the morning. One thing....I likely like cranberry juice and that wasn't one of my choices, OJ is good too though.

Cons:

Cant' say anything bad!!
Great place to stay!!

2026-10-19 • via Nuitee
J
Jacqueline • couple • us
9
Pros:

located close to sale

Cons:

nothing

2026-10-17 • via Nuitee
B
Brandon • family_with_children • us
10
2026-09-08 • via Nuitee
D
DEBRA • solo_traveller • us
10
Pros:

This was our second stay. Excellent positive staff. So professional and courteous!! The breakfast was delicious and hot with a great selection!!! We will stay there every time we come to see family.

Cons:

Our stay was too short...

2026-09-08 • via Nuitee
T
Timothy • couple • us
9
Had agreat time, great downtown and amazing bike trails
Pros:

we love to bike and rode a few bike trails.

Cons:

Better signage for the trails would have been nice

2026-08-31 • via Nuitee
L
Lisa • solo_traveller • us
6
Pros:

Breakfast was great, Staff was kind and helpful.

Cons:

Dirty and broke down.

2026-08-04 • via Nuitee
A
A. • solo_traveller • nl
10
Net hotel vriendelijke receptie
Pros:

Wat oudbollige meer nette en schone kamer met goede airco en goed bed

Cons:

niks

2026-08-03 • via Nuitee
J
Julie • family_with_children • us
8
Nice place for a night
Pros:

Bathroom was clean. Breakfast was good.

Cons:

Location of our room was a hike from the conference rooms, which was the reason we were there. Asked to be moved and was told that wasn’t an option. Bed was SO tall, hard to get in and out of. An elderly person would not have been able to use it.

2026-07-23 • via Nuitee
A
Adam V. Levy • couple • us
6
Ok
Pros:

Nice people

Cons:

Its old and squeaky floors.. bathrooms need remodeling... and just obviously old... would have preferred a holiday Inn express

2026-07-22 • via Nuitee
K
Kerri • solo_traveller • us
10
2026-07-05 • via Nuitee
Q
Q888ONthomass • Business
10
Kinda like a mini resort
Pros:

This lodge is a lot more than a place to sleep. Miniature golf, driving range, sand volleyball courts, it's own brewery, spa, sandBar & grill, and terrace on the roof where they grill steaks and prime rib to order. I stayed here 10 years ago and it was great. I was pleasantly surprised to see it hasn't aged a bit. Very well maintained hotel.

2026-06-24 • via Tripadvisor
P
Paradise316470 • Couples
10
Friendly staff, clean rooms, good breakfast.
Pros:

Staff at check in and check out were friendly. Rooms are clean and spacious with neat decor. Mattress was firm and very comfortable. Bathroom was large with a nice walk in shower. Our room location on first floor was quiet. The breakfast options included hot and cold options, similar to what you’d expect at most hotels. We’ve stayed here multiple times and will continue to do so.

2026-06-11 • via Tripadvisor
J
jan56chevy • Couples
6
Needs a good cleaning
Pros:

Hotel needs a good cleaning. Our room wasn't vacuumed and the bathroom wasn't the best. We were only in our room to sleep and the sheets were clean. So we never said anything. Not sure if we'll stay here again.

2026-05-31 • via Tripadvisor
M
Michael • couple • us
9
Comfortable
Pros:

I have stayed there several times and always have had a good experience.

2026-05-20 • via Nuitee
B
Barbara • solo_traveller • us
10
Pros:

Very comfortable and nicely decorated. Room had all the toiletries you may need, as well as fridge, microwave and coffee machine. Breakfast was good, pool was nice. Would definitely stay there again.

Cons:

Rooms were alittle dark. Very strict about no food or drink at all in the pool area. Maybe that could be changed. On the other hand, it does keep it clean!

2026-05-17 • via Nuitee
K
Kevin • solo_traveller • us
9
Pros:

Location, breakfast was good

Cons:

Bed was hard

2026-05-14 • via Nuitee
C
Corrine • couple • us
7
2026-05-06 • via Nuitee