Howard Johnson by Wyndham Helena

Hotels
Howard Johnson
5.8 (380 reviews)
2101 East 11th Avenue , Helena , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Cons:
Dirty
No food service
Maintenance issues
Blood on walls
Broken windows
Broken bathroom fan

Categories

Cleanliness
3.1
The place was dirty, with blood/food on the wall and broken fixtures, indicating poor cleanliness.
Service
8.06
Standard quality for this hotel tier, as no specific service complaints were noted.
Location
8.1
Standard quality for this hotel tier, as no specific location feedback was provided.
Room Quality
6.06
Rooms showing signs of wear and damage as per the reviews.
Amenities
6.09
Lack of amenities noted, including non-existent food services.
Value for Money
6.05
Seems low due to the overall condition and lack of advertised services.
Food and Beverage
2.1
They do not serve food, contradicting their advertisements.
Overall Experience
6.87
Overall experience is rated average due to notable cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 20:57

Property Description

Convenient Location in Montana Rockies
Situated in the picturesque foothills of the Montana Rockies, Howard Johnson Helena offers a perfect blend of natural beauty and modern amenities.

Entertainment and Relaxation Options
Indulge in the thrill of the on-site Longhorn Bar and Casino, featuring a poker room and games room, or unwind in the indoor pool and hot tub.

Comfortable Rooms with Essential Amenities
Enjoy well-equipped rooms with free Wi-Fi, flat-screen TV, microwave, refrigerator, and work table. The hotel also offers tea/coffee-making facilities and a hairdryer for your convenience.

Experience the best of Helena's hospitality and entertainment - book your stay at Howard Johnson Helena now!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.8
Based on 380 reviews
Cleanliness: 3.1
Service: 8.06
Location: 8.1
Room Quality: 6.06
Amenities: 6.09
Value for Money: 6.05
Food and Beverage: 2.1
Overall Experience: 6.87
M
Mattis solo_traveller us
3
Cons:

The place was dirty it needs all kinds of Maintenance work they advertise they got a restaurant and they do not have one they don't even serve food of any kind

2025-09-29 via Nuitee
K
Kaionie couple us
5
2025-09-18 via Nuitee
J
Jaunt couple us
2
Cons:

Dirty, blood/ food on wall, broken windows and bathroom fan

2025-09-12 via Nuitee
J
Jeffrey solo_traveller us
1
Filthy, creepy place
2025-08-23 via Nuitee
G
garry solo_traveller ca
6
2025-08-19 via Nuitee
F
Feist family_with_children us
1
Don’t stay here run far far away
Pros:

Place stunk, window would not close, door would not latch to lock, and people were actively doing drugs in neighboring room! Front desk manger offered a room one door down acting like it was appropriate! Demanded money back and still have no answer! Unlighted parking lot with people lurking in parking lot looking in windows! Beds were two different levels and the sheets were yellow!! Bathroom had no light either

Cons:

Everything from start to finish! No compassion and obviously only worried about money! Three other families checked in around the same time and left right behind us due to the whole motel!

2025-08-18 via Nuitee
D
Delaney family_with_children us
1
2025-08-11 via Nuitee
couple us
3
Should have spent a little more money to stay somewhere else.
Cons:

Rooms were far from clean. Hotel was doing some renovations and there was dirt, dust and drywall flakes everywhere. Beds were uncomfortable and all in all just felt it old and filthy.

2025-08-08 via Nuitee
D
david solo_traveller ca
5
2025-08-02 via Nuitee
T
Todd family with young children us
1
Bad
Pros:

Easy to get to anything in downtown.

Cons:

Bathroom light, and refrigerator not working, security latch on door missing, random dresser in room, mirror on the floor and not the wall , wall had several holes in it . When I spoke to the front desk he said they would fix the issues after I checked out . No offer of ever a partial refund. Do you know how hard it is to shower with the door open when you have 2 young children with you? Avoid this place if you can.

2025-08-02 via Nuitee
A
Anonymous solo traveller us
3
For a Howard Johnson I’m surprised they are allowed to stay in business.
Pros:

Nothing.

Cons:

It was not clean. All the hotels were booked in the area or I would have left. There was no breakfast offered. Facilities were dirty and there was what looked like dried boogers and blood all over the bathroom and on the door. Please see attached pictures.

2025-07-28 via Nuitee
A
Anonymous solo traveller us
1
Shut it down.
Pros:

Nothing

Cons:

I am utterly disgusted by this hotel - from bloody stains on the mattress, no sweeping or vacuuming, six holes in the walls, etc. Their website says it has a pool, hot tub, and breakfast; they lied. This place needs better management, trained cleaning staff, or shut it down completely

2025-07-27 via Nuitee
R
RickB1681 Solo travel
2
....run away...fast!
Pros:

....i'd give this hotel a negative 10 if it were possible!
Dirty, run down...and downright depressing.
How this hotel manages to maintain its franchise license is a mystery.
I guess standards have been lowered.
While showering...I noticed what at first were water stains at the base of the commode.
They were not water stains...they were thick urine stains.

2025-07-24 via Tripadvisor
P
Paul family with young children fr
1
Bad
Pros:

Nothing

2025-07-24 via Nuitee
R
Ronda solo traveller us
4
While very inexpensive, the property is extremely run down I need someone to care enough to clean both the outside of th
Pros:

An on-site bar

Cons:

This place needs a good cleaning inside and out. The stairways are dirty. The floor in my room did not look vacuumed. I felt like I was staying with everyone that stayed in there before…

2025-07-20 via Nuitee
N
Neva review category business travellers us
8
Comfortable stay
Pros:

Very nice spacious room. Quiet location. Easy in and out to the freeway. Lot’s of food options nearby. Nice bar and casino in hotel. Friendly staff.

Cons:

No coffee maker in room.

2025-07-11 via Nuitee
J
J solo traveller us
2
Very poor
Pros:

price

Cons:

very old,worn ac not cold (85)outside inside 75 all night

2025-07-11 via Nuitee
D
Dan
2
Pros:

This property (unknowingly) was under major renovation. construction was ongoing, our room (when assigned) was still dirty, unsecure and the window was broken, open & unable to close. We LEFT without staying, yet they still refused to refund our payment. Finally after MANY phone calls they refunded HALF of it.....pitiful.

2025-07-07 via Nuitee
J
Jeremy
2
Pros:

This place looks nothing like the pictures. No lights on when you walk in from the unkept parking lot. Room was dirty, had dog hair in the bed and not vacuumed for who knows how long. overall rundown mess

2025-07-03 via Nuitee
A
Anonymous group us
1
We did not stay because of how disgusting it was.
Pros:

Nothing. The hotel was dirty and smelt awful.

Cons:

It was disgusting. The floor was dirty. The fan in the bathroom was crusted over in black dust/mold. There was blood/puke stains on the mattress. We left and went to the hotel across the street. We would not recommend staying here!

2025-07-01 via Nuitee