Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Good location
Delicious breakfast
Cons:
Stains on carpet
Low beds
Lack of certain amenities

Categories

Cleanliness
6.23
There were mentions of stains on the carpet and some areas showing signs of wear.
Service
8.2
Staff were described as very polite and attentive, providing a positive experience.
Location
8.24
The hotel is conveniently located near the port and stations, making it easy to access.
Room Quality
7.19
Rooms were described as spacious, but some guests mentioned issues like low beds.
Amenities
6.72
Some positive mentions, but lacking certain amenities like skincare products.
Value for Money
7.68
Good value for the price, although some aspects of facilities were noted as outdated.
Food and Beverage
7.73
Breakfast was praised as delicious, enhancing the overall dining experience.
Overall Experience
7.2
Most reviews expressed a satisfaction with the stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:02

Property Description

Convenient Location
Opened in January 2015, Ariston Hotel Kobe is just a 5-minute walk from Minatojima Port Liner Station, making it easily accessible for travelers. The hotel's proximity to Kobe Airport and the International Convention Centre adds to its convenience for guests.

Comfortable Accommodation
All rooms at Kobe Ariston Hotel are equipped with essential amenities like air conditioning, flat-screen TVs, and private bathrooms. The inclusion of an electric kettle with tea bags ensures that guests can relax and unwind in their rooms.

On-Site Facilities
Ariston Hotel offers a range of facilities to enhance guests' stay, including a 24-hour front desk, free luggage storage, a coin launderette, and a gift shop. The presence of a restaurant, Trattoria Terrazza, providing lunch and dinner options, adds to the overall convenience and enjoyment of the stay.

Book your stay at Ariston Hotel Kobe now for a comfortable and convenient experience.

Important information:

Please note, if you arrive after 22:00, and you have not informed the property of your expected arrival time in advance, your booking may be treated as a no show.

Guests are advised to take the Port Liner tram from Sannomiya Station and get off at Minatojima Station. Please note, the tram station at Sannomiya is located beside JR Sannomiya Station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

7.4
Based on 1049 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 7.2
M
MAYUMI extended_group jp
10
とても安くて快適でまた泊まりたいです!
Pros:

お風呂がトイレと別だったこと。
ウェルカムドリンクに日本酒があったこと、室内無料のお茶類の中にコーヒーがあったこと。

Cons:

特になし。

2026-02-14 via Nuitee
G
Guodong couple us
10
2026-02-12 via Nuitee
Y
YASUYO solo_traveller jp
7
2026-02-09 via Nuitee
solo_traveller jp
8
でも満足
Pros:

とにかく部屋が広い。そしてバスが完全にセパレート

Cons:

ちょつと古さを感じます。コンセントが届きにくいのが難点

2026-02-09 via Nuitee
M
miyuki family_with_children jp
5
Cons:

チェックインした際の対応がとても残念でした。駐車場、駐車券の説明がなく、翌日、出庫の際5000円代の駐車料金を支払う事になりました。
現在調査中とのことでホテルからの連絡待ちとなっております。気持ちよく帰れず残念でした。

2026-02-08 via Nuitee
Y
YUSAKU solo_traveller jp
7
2026-01-31 via Nuitee
M
mao family_with_children jp
10
2026-01-31 via Nuitee
石田ishida solo_traveller jp
10
良かった
Pros:

広くて、お風呂も良かった。

2026-01-29 via Nuitee
石田ishida solo_traveller jp
10
2026-01-29 via Nuitee
山本 family_with_children jp
8
2026-01-28 via Nuitee
K
Kameno solo_traveller jp
8
非常に良かったです。
Pros:

部屋が清潔で、インスタントコーヒーやお茶のティーバッグがあるのがよかった。

Cons:

衛生用にスリッパに敷く、使い捨て中敷きが使用中にすぐに外れる。

2026-01-28 via Nuitee
N
Naoya solo_traveller jp
4
2026-01-21 via Nuitee
K
KAGARI solo_traveller jp
9
2026-01-21 via Nuitee
R
Réka solo_traveller hu
8
The building is slightly old which personally doesn’t bother me
Pros:

It’s really great and the staff was very kind.

Cons:

The building is a bit old, but is in a very nice location

2026-01-20 via Nuitee
N
Naoko solo_traveller jp
9
次に神戸に行くことがあったら利用したいです。お値段上げないで下さいね!
Pros:

部屋がゆったり広く、風呂場も広くて良い。静かだった。寝心地のよいベッド。室温は適度だった。室内は臭いもなく清潔にされている。スタッフの対応力は良好で手抜き感なし。利便性が良く、周辺よりも価格がお手頃。

Cons:

シャワーから水を出すとぎーぎーと音がして騒々しかった。水量や温度の調節には影響なかったが。廊下は空気がこもっている感じがしたので、ときどきは換気はした方がいいかも。

2026-01-20 via Nuitee
T
Tianyue solo_traveller cn
10
2026-01-20 via Nuitee
Y
Yokota solo_traveller jp
7
2026-01-20 via Nuitee
福井 family_with_children jp
8
2026-01-20 via Nuitee
S
SUGIMOTO solo_traveller jp
6
普通
Pros:

駅から近い

Cons:

古くなってる
お風呂とかカビがあった

2026-01-20 via Nuitee
M
MANA solo_traveller jp
10
2026-01-20 via Nuitee