Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Spacious rooms
Polite staff
Good location
Delicious breakfast
Cons:
Stains on carpet
Low beds
Lack of certain amenities

Categories

Cleanliness
6.23
There were mentions of stains on the carpet and some areas showing signs of wear.
Service
8.2
Staff were described as very polite and attentive, providing a positive experience.
Location
8.24
The hotel is conveniently located near the port and stations, making it easy to access.
Room Quality
7.19
Rooms were described as spacious, but some guests mentioned issues like low beds.
Amenities
6.72
Some positive mentions, but lacking certain amenities like skincare products.
Value for Money
7.68
Good value for the price, although some aspects of facilities were noted as outdated.
Food and Beverage
7.73
Breakfast was praised as delicious, enhancing the overall dining experience.
Overall Experience
7.2
Most reviews expressed a satisfaction with the stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:02

Property Description

Convenient Location
Opened in January 2015, Ariston Hotel Kobe is just a 5-minute walk from Minatojima Port Liner Station, making it easily accessible for travelers. The hotel's proximity to Kobe Airport and the International Convention Centre adds to its convenience for guests.

Comfortable Accommodation
All rooms at Kobe Ariston Hotel are equipped with essential amenities like air conditioning, flat-screen TVs, and private bathrooms. The inclusion of an electric kettle with tea bags ensures that guests can relax and unwind in their rooms.

On-Site Facilities
Ariston Hotel offers a range of facilities to enhance guests' stay, including a 24-hour front desk, free luggage storage, a coin launderette, and a gift shop. The presence of a restaurant, Trattoria Terrazza, providing lunch and dinner options, adds to the overall convenience and enjoyment of the stay.

Book your stay at Ariston Hotel Kobe now for a comfortable and convenient experience.

Important information:

Please note, if you arrive after 22:00, and you have not informed the property of your expected arrival time in advance, your booking may be treated as a no show.

Guests are advised to take the Port Liner tram from Sannomiya Station and get off at Minatojima Station. Please note, the tram station at Sannomiya is located beside JR Sannomiya Station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

7.4
Based on 1049 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 7.2
M
miki • extended_group • jp
8
場所も分かりやすく、快適でした！
Pros:

お風呂の洗い場があり、身体の不自由な娘には広くて
とてもありがたかったです。
部屋が停電になったのですが、ホテルスタッフの方が素早く対応してくださいました。

Cons:

壊れている備品がありました。

2026-03-28 • via Nuitee
宮嵜 • couple • jp
7
コスパの良いホテル
Pros:

・部屋の広さ
・ウェルカム日本酒
・駅からの近さ
・窓からの景色

Cons:

タオルはバスタオルとフェイスタオルのみで、ハンドタオルが無く残念でした。
また2つあるトイレットペーパーのうち1個の使用が終わり、翌日外出する際に、わざわざわかるようにペーパーの芯をゴミ箱の近くに置きましたが、補充されていませんでした。また箱ティシュが1つしか無く、翌日追加しました。

2026-03-28 • via Nuitee
C
CHAO-YUAN • family_with_children • tw
9
Pros:

遠離塵囂，員工熱心，早餐精緻，房間寬廣。

Cons:

空調無法自行調整溫度。

2026-03-26 • via Nuitee
K
Kanae • family_with_children • jp
10
2026-03-26 • via Nuitee
Y
Yoko • family_with_children • jp
8
お得だった
Pros:

神戸空港が近い
駅が近い
コンビニが近くにある

Cons:

特になし

2026-03-26 • via Nuitee
小乃佳 • family_with_children • jp
8
Pros:

朝食がとてもおいしかった

2026-03-24 • via Nuitee
Y
yuuki • family_with_children • jp
5
2026-03-22 • via Nuitee
O
Ohki • solo_traveller • jp
9
2026-03-21 • via Nuitee
H
hitomi • family_with_children • jp
4
2026-03-20 • via Nuitee
F
FUMIKO • couple • jp
6
Pros:

ホテルのベットが広くて快適
朝食の食事が大変ヘルシーで良かったです。デザートもおいしかったです。

Cons:

景色がいまいちでした。

2026-03-18 • via Nuitee
M
Mari • family_with_children • jp
8
安くてお得でした。
Pros:

お風呂とトイレが別で、お風呂が広いので、子供がいたから助かった。

Cons:

特になし

2026-03-16 • via Nuitee
A
AMADEA • couple • jp
10
2026-03-16 • via Nuitee
N
Noppawan • couple • th
9
Pros:

พนง.ทุกจุดให้ความเอาใจใส่ ดูแลในการให้บริการต่อลูกค้าดีมาก

Cons:

--

2026-03-14 • via Nuitee
K
KOYUKI • couple • jp
8
2026-03-14 • via Nuitee
千鶴 • couple • jp
5
2026-03-13 • via Nuitee
Y
Yuya • family_with_children • jp
10
2026-03-13 • via Nuitee
M
momoka • solo_traveller • jp
7
Pros:

神戸空港から近くとても便利でした

Cons:

近くにコンビニが見当たらなかったのと、フロントにいらした方が少し怖かったです

2026-03-11 • via Nuitee
中村 • solo_traveller • jp
5
2026-03-11 • via Nuitee
M
Masako • solo_traveller • jp
8
良かった！
Pros:

部屋が広くて快適でした。

Cons:

施設が若干古い。

2026-03-10 • via Nuitee
H
HARUTO • couple • jp
10
2026-03-09 • via Nuitee