Hotel ROC Illetas & SPA

Hotels
•
Roc Hotels
8.4 (1426 reviews)
Paseo Illetas, 62 , Illetas , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Food quality problems

Categories

Cleanliness
7.96
There were multiple reports of cleanliness issues, including bad smells and hair in food.
Service
9.23
Staff were noted as friendly and helpful, countering some service-related frustrations.
Location
9.47
Location received high praise for proximity to the ocean and beautiful views.
Room Quality
8.22
Some reviews indicated that certain rooms were old and had issues with temperature control.
Amenities
8.65
The hotel has good amenities but could improve on access to sun and pool quality.
Value for Money
7.91
Guests felt value was diminished due to the quality of food and service issues.
Food and Beverage
6.96
Food quality was criticized heavily, with reports of terrible dining experiences.
Overall Experience
8.83
While there were some issues, many guests felt positively about their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:01

Property Description

Stunning Sea Views and Relaxing Amenities

Hotel ROC Illetas & SPA offers a serene escape with its garden and terrace overlooking the sea. The 4-star property boasts 2 outdoor pools and direct access to the Mediterranean, providing a tranquil setting for guests to unwind.

Charming Accommodations and Culinary Delights

Guests can enjoy air-conditioned rooms with private balconies or terraces, some offering breathtaking sea views. The on-site restaurant serves delectable international cuisine, while the poolside bar and café offer refreshing drinks with a backdrop of Palma Bay.

Entertainment and Recreation Options

From the indoor pool to the arcade games room and table tennis tables, Hotel ROC Illetas & SPA ensures there is never a dull moment. With free WiFi throughout the property and convenient access to Bendinat Golf Course and central Palma, guests can indulge in both relaxation and exploration during their stay.

Book your stay at Hotel ROC Illetas & SPA for a rejuvenating getaway by the sea.

Important information:

Please note that there is a formal dress code for guests at dinner.

Safes are available for free.

Car parking available with a daily charge.

Please note that it is not possible to reserve more than 10 rooms at a time.

When reserving more than 3 rooms, the establishment has the right to modify the conditions, including multiple reservations.
Such reservations will be considered as groups.

Please note the photos of the rooms are indicative.
We do not guarantee the assignment of any in particular.

The establishment provides 1 pool towel per guest at reception. It is necessary to leave a deposit of 10€ for each towel. In line with our actions to help the environment, we will change towels once a week. For each additional towel change, you will have to pay 1€ per towel at the reception.

We would like to inform you that, for 2026, during dinner at our hotel, you will be able to enjoy a buffet of starters and salads, as well as a dessert buffet. The main course will be served à la carte, with different options to choose from.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Nov 1, 2025 until Sat, Feb 28, 2026
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 13 years old and over stay for 70% of the adult rate per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1426 reviews
Cleanliness: 7.96
Service: 9.23
Location: 9.47
Room Quality: 8.22
Amenities: 8.65
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 8.83
A
Aydan • extended_group • az
9
Pros:

Good location and pool area, bus stop next to hotel, great breakfast

Cons:

Staff was very neutral

2026-01-19 • via Nuitee
E
Elita • extended_group • us
10
Beautiful experience
Pros:

the room was spacious and the ocean view was exceptional! The staff really makes you feel at home; they are all so friendly and welcoming.

2026-01-19 • via Nuitee
M
Mary • couple • gi
9
Amazing!
Pros:

The location is amazing, we paid extra for a sea view room which was exceptional! The food was good, the entertainment was great! The parking was a bit tricky at some times but it was manageable!

Cons:

Unfortunately the last 24 hours we didn’t have hot water in our room.

2026-01-19 • via Nuitee
R
Rebecca • family_with_children • de
9
Pros:

Die Unterkunft kann man nur weiterempfehlen. Tolle Atmosphäre. Ruhe. Mallorquinische Leichtigkeit

Cons:

Für uns was es absolut nicht schlimm, wer aber sehr viel Wert auf komfortables wohnen legt, dann wird die Ausstattung der Zimmer wahrscheinlich nicht reichen. Dennoch konnten wir sehr gut schlafen, alles wichtige ist vorhanden und der Meeresblick einfach traumhaft schön. Das Frühstück in dieser Atmosphäre, lässt den Tag perfekt starten. Die Auswahl ist ausreichend.

2026-01-19 • via Nuitee
A
Anneli • extended_group • se
10
2026-01-19 • via Nuitee
L
Louise • extended_group • gb
7
Beautiful location on the sea
Pros:

Great location, beautiful access to sea & good pool area
Perfect sea view from room, lovely spa B massage, free sunrise yoga

Cons:

Areas of the hotel felt a bit dated ie. The carpet on stairs was old and not always very clean. Some staff in the restaurant were a little rude.

2026-01-19 • via Nuitee
L
Lisa • family_with_children • gb
8
2026-01-19 • via Nuitee
N
Natalie • couple • es
10
2026-01-19 • via Nuitee
C
Christos • couple • gb
10
Pros:

The view, the room and the beach were amazing.

Cons:

The boys at the reception was a bit moody all the time.

2026-01-19 • via Nuitee
G
Geraldine • family_with_children • ie
10
Absolutely blissful stay at this beautiful friendly hotel.
Pros:

The breakfast was amazing - a veritable feast. Access to the sea for swimming was wonderful and beautiful.

Cons:

The al a carte dinner menu was ok but a little ordinary.

2026-01-15 • via Nuitee
S
sosafamily • couple • fr
8
2025-12-23 • via Nuitee
D
dominik • solo_traveller • de
9
Alles gut!
Pros:

Lage, Buffet, Blick

2025-12-20 • via Nuitee
F
Fedir • couple • se
9
2025-12-20 • via Nuitee
I
Ionica Anisoara • family_with_children • es
10
Pros:

Espectacular hotel,todo muy bien!
Tuvimos una suite con unas vistas maravillosas
Todo limpio y aseado
Seguramente volveremos!!

2025-12-16 • via Nuitee
S
Sara • couple • it
10
2025-12-07 • via Nuitee
S
Selina • couple • us
9
Pros:

Access to the water was incredible! Views amazing. Staff incredibly friendly and helpful.

Cons:

There was bad small outside our room & in our room. We also felt like for the price you pay there should be more included. It was hard for us to figure out on the website all that was actually included without additional purchase and it let to some frustration and disappointment late on for us. We also ordered room service one night and it was so bad we couldn’t eat any of it so that was $80 down the drain. We also had issues with our tv and phone not working which is frustrating when you are paying so much to be in such a nice place. Finally our shower temperature was always jumping from hot to cold and back so again, frustrating to deal with that when you are paying for like a luxury experience.

2025-11-22 • via Nuitee
A
alix • couple • fr
10
Reposant
Pros:

Emplacement près de la mer,

Cons:

L’ascenseur en panne régulièrement quand on est au 9ème étages…☹️

2025-11-19 • via Nuitee
K
Karin • solo_traveller • se
8
Pros:

Fantastiskt läge och omgivningar. Underbar utsikt. Bra frukostbuffé som hade det mesta.

Cons:

För vissa delar/rum är det dax för renovering.
Har man svårt att röra sig så är det många trappor och svårt att komma ner i havet

2025-11-15 • via Nuitee
S
Sakhanava • couple • de
10
2025-11-14 • via Nuitee
T
Trine • couple • dk
9
2025-11-12 • via Nuitee