Hotel ROC Illetas & SPA

Hotels
•
Roc Hotels
8.4 (1426 reviews)
Paseo Illetas, 62 , Illetas , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Food quality problems

Categories

Cleanliness
7.96
There were multiple reports of cleanliness issues, including bad smells and hair in food.
Service
9.23
Staff were noted as friendly and helpful, countering some service-related frustrations.
Location
9.47
Location received high praise for proximity to the ocean and beautiful views.
Room Quality
8.22
Some reviews indicated that certain rooms were old and had issues with temperature control.
Amenities
8.65
The hotel has good amenities but could improve on access to sun and pool quality.
Value for Money
7.91
Guests felt value was diminished due to the quality of food and service issues.
Food and Beverage
6.96
Food quality was criticized heavily, with reports of terrible dining experiences.
Overall Experience
8.83
While there were some issues, many guests felt positively about their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:01

Property Description

Stunning Sea Views and Relaxing Amenities

Hotel ROC Illetas & SPA offers a serene escape with its garden and terrace overlooking the sea. The 4-star property boasts 2 outdoor pools and direct access to the Mediterranean, providing a tranquil setting for guests to unwind.

Charming Accommodations and Culinary Delights

Guests can enjoy air-conditioned rooms with private balconies or terraces, some offering breathtaking sea views. The on-site restaurant serves delectable international cuisine, while the poolside bar and café offer refreshing drinks with a backdrop of Palma Bay.

Entertainment and Recreation Options

From the indoor pool to the arcade games room and table tennis tables, Hotel ROC Illetas & SPA ensures there is never a dull moment. With free WiFi throughout the property and convenient access to Bendinat Golf Course and central Palma, guests can indulge in both relaxation and exploration during their stay.

Book your stay at Hotel ROC Illetas & SPA for a rejuvenating getaway by the sea.

Important information:

Please note that there is a formal dress code for guests at dinner.

Safes are available for free.

Car parking available with a daily charge.

Please note that it is not possible to reserve more than 10 rooms at a time.

When reserving more than 3 rooms, the establishment has the right to modify the conditions, including multiple reservations.
Such reservations will be considered as groups.

Please note the photos of the rooms are indicative.
We do not guarantee the assignment of any in particular.

The establishment provides 1 pool towel per guest at reception. It is necessary to leave a deposit of 10€ for each towel. In line with our actions to help the environment, we will change towels once a week. For each additional towel change, you will have to pay 1€ per towel at the reception.

We would like to inform you that, for 2026, during dinner at our hotel, you will be able to enjoy a buffet of starters and salads, as well as a dessert buffet. The main course will be served à la carte, with different options to choose from.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Nov 1, 2025 until Sat, Feb 28, 2026
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 13 years old and over stay for 70% of the adult rate per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1426 reviews
Cleanliness: 7.96
Service: 9.23
Location: 9.47
Room Quality: 8.22
Amenities: 8.65
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 8.83
L
Lisa • couple • fr
10
Un séjour incroyable inoubliable
Pros:

Le lieu, la qualité du buffet pour le petit déjeuner, le paysage et la gentillesse du personnel

Cons:

Rien du tout !!

2026-04-02 • via Nuitee
C
Candice • family_with_children • fr
9
2026-03-29 • via Nuitee
E
Eduardo Ibáñez • solo_traveller • es
10
Pros:

Las vistas de la habitación son espectaculares. Gran desayuno y habitación amplia

2026-03-26 • via Nuitee
R
Racine • couple • at
8
2026-03-26 • via Nuitee
G
Gwen • family_with_children • de
10
Just great
Pros:

Wonderful view and a great room (we were upgraded to a suite). Breakfast is just fantastic. Staff was super friendly and very helpful. And then the spa!

2026-03-25 • via Nuitee
D
David • couple • us
10
2026-03-25 • via Nuitee
R
Roslyn • solo_traveller • gb
6
Unfortunately I was ill for most of my stay but staff were very helpful and friendly
Pros:

View from my room
Excellent staff - very helpful, always smiling

Cons:

Clinical decor in my room - no pictures, no colour
Telephone nowhere near beds
Television controls too complicated and no English news channel

2026-03-23 • via Nuitee
R
Riccardo • couple • de
10
2026-03-22 • via Nuitee
U
Ulla • family_with_children • fi
9
Pros:

Hieno näköala, tilavat yleistilat ja kauniit kalusteet. Hyvät ravintolat. Tilava huoneisto.

Cons:

Julkinen bussiliikenne ei kulkenutkaan hotellin ohi katuremontoinnin takia.

2026-03-22 • via Nuitee
C
Caren • couple • de
7
2026-03-22 • via Nuitee
A
Alin • couple • es
7
2026-03-22 • via Nuitee
M
Mavernne • couple • gb
10
2026-03-21 • via Nuitee
G
Geoffray • couple • fr
8
Pros:

La vue sur la mer
Le personnel très agréable ( santiago est génial 👍) ainsi que tout le personnel ..je recommande++

Cons:

En mars beaucoup de lieu sont fermés
La préparation de la saison est bruyante autour de l'hôtel...
Un bémol sur la vue de notre chambre , a gauche vue magnifique sur la mer ... A droite sur la cour de l'hôtel ( livraison , container poubelle ... envisager un préau pour caché serais l'idéal....😉)

2026-03-20 • via Nuitee
C
corinne • couple • fr
10
Pros:

Superbe emplacement, personnel charmant

2026-03-20 • via Nuitee
S
susanpJ5975UP • Solo travel
10
Beautiful
Pros:

A lovely hotel, good food, great location and wonderful staff. Lovely rooms, and I had a stunning sea view from my balcony. Everyone at the hotel was friendly and helpful which made me feel safe on my first solo trip, as well as making it enjoyable. The spa is an asset to the hotel, as is Petra, the spa therapist. The treatments were really good. Everyone was lovely, but unfortunately I did not get everyone's name, so special thanks to Santiago, Linda, Davio, Ross, Miguel and Leo.

2026-03-17 • via Tripadvisor
M
Mary • couple • gi
9
Amazing!
Pros:

The location is amazing, we paid extra for a sea view room which was exceptional! The food was good, the entertainment was great! The parking was a bit tricky at some times but it was manageable!

Cons:

Unfortunately the last 24 hours we didn’t have hot water in our room.

2026-01-19 • via Nuitee
R
Rebecca • family_with_children • de
9
Pros:

Die Unterkunft kann man nur weiterempfehlen. Tolle Atmosphäre. Ruhe. Mallorquinische Leichtigkeit

Cons:

Für uns was es absolut nicht schlimm, wer aber sehr viel Wert auf komfortables wohnen legt, dann wird die Ausstattung der Zimmer wahrscheinlich nicht reichen. Dennoch konnten wir sehr gut schlafen, alles wichtige ist vorhanden und der Meeresblick einfach traumhaft schön. Das Frühstück in dieser Atmosphäre, lässt den Tag perfekt starten. Die Auswahl ist ausreichend.

2026-01-19 • via Nuitee
L
Louise • extended_group • gb
7
Beautiful location on the sea
Pros:

Great location, beautiful access to sea & good pool area
Perfect sea view from room, lovely spa B massage, free sunrise yoga

Cons:

Areas of the hotel felt a bit dated ie. The carpet on stairs was old and not always very clean. Some staff in the restaurant were a little rude.

2026-01-19 • via Nuitee
E
Elita • extended_group • us
10
Beautiful experience
Pros:

the room was spacious and the ocean view was exceptional! The staff really makes you feel at home; they are all so friendly and welcoming.

2026-01-19 • via Nuitee
A
Anneli • extended_group • se
10
2026-01-19 • via Nuitee