Royal Park Hotel

Hotels
8.8 (2621 reviews)
8 Pak Hok Ting Street , Hong Kong , hk

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Hard bed
Limited breakfast options

Categories

Cleanliness
8.93
Rooms were frequently mentioned as clean.
Service
9.2
Staff were reported as friendly and accommodating.
Location
9.24
Convenient location near malls and public transport.
Room Quality
8.69
Room size was noted as spacious, however, some beds were reported as hard.
Amenities
8.72
Not much detail on amenities, but overall good accessibility.
Value for Money
8.38
Value perception varied; some felt it was not worth the price.
Food and Beverage
8.23
Breakfast options were mentioned as limited.
Overall Experience
9
Overall satisfaction high; guests had memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:20

Property Description

Elegant Accommodation and 5-Star Facilities
Royal Park Hotel, located in the heart of Sha Tin, offers elegant rooms and 5-star facilities to ensure a luxurious stay for guests.

Convenient Location and Connectivity
Directly connected to New Town Plaza and Sha Tin MTR Station, the hotel provides easy access to key attractions like Hong Kong Coliseum and Hong Kong International Airport.

Dining Excellence
Indulge in a variety of culinary experiences at the hotel's dining venues, offering Western cuisine, authentic Cantonese delicacies, and live teppanyaki demonstrations for a memorable dining experience.

Experience luxury and convenience at Royal Park Hotel - book now for an unforgettable stay!

Important information:

Please note that a 10% service charge will be applied for cancellation or no-show penalty.

Guests who choose the rate plan under free cancellation policy (must contact the property on or before 2 days prior to arrival) will not be charged any payment but the property will obtain pre-authorization code from guests' given credit cards for guarantee purpose. Payment could be settled upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for HK$ 385 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs HKD 400 per day.

Location

Guest Reviews

8.8
Based on 2621 reviews
Cleanliness: 8.93
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.38
Food and Beverage: 8.23
Overall Experience: 9
P
Pui Ming solo_traveller us
8
2026-05-23 via Nuitee
M
Mimi Ka Mun extended_group ca
10
Overall is a wonderful stay
Pros:

Location attached to the mall is great when it’s raining. The staff at check in and concierge were very friendly and well mannered. My family room is very big.

Cons:

The toilet needs an upgrade. The hotel can be newer .

2026-05-18 via Nuitee
J
Jonas family_with_children be
8
2026-05-18 via Nuitee
I
Iris couple ca
10
Pros:

Clean and good price

Cons:

The direction to the main entrance from the Mall is not clear.

2026-05-17 via Nuitee
C
Carmen couple us
9
Wonderful experience staying here. Very clean and modern. Highly recommend.
Pros:

Location is best for Sha Tin.

Cons:

Toiletries / trash cans feel limited and constrained…

2026-05-17 via Nuitee
P
Pui Ming solo_traveller us
8
2026-05-17 via Nuitee
S
Shuk San couple ca
9
2026-05-17 via Nuitee
Y
Yukying couple gb
8
Enjoyable and relaxing stay
Pros:

Location great

Cons:

Nothing

2026-05-17 via Nuitee
C
Carmen couple us
9
Wonderful stay!! Convenient in Sha Tin. Highly recommend.
Pros:

Convenience to Sha Tin Plaza. It’s a very nice and clean modern hotel. Professional and nice staff.

Cons:

Air feels stuffy without AC on. Ventilation and humidifiers. 3rd floor hallway and lobby sometimes feels like there’s too much perfume.

2026-05-17 via Nuitee
S
Suk Fan Karen couple tw
8
超級方便購物及吃好東西的地方. 重鋪可以柔軟一點更好.
Pros:

Good location. Walkable to shopping mall and many restaurants. Close to train and bus stations

Cons:

洗手間及浴室很多黑色舊污漬沒有徹底清潔
但整體清潔程度也很滿意

2026-05-14 via Nuitee
D
Don couple au
10
good hotel near shops and helpful Englsih speaking staff
Pros:

location was good, Winnie the assistant manager spoke English and was very helpful, even organised a shower chair for my wife with sore back.

Cons:

nothing to complain about but would have been nice to have plate, fork spoon and fruit knife in room

2026-05-10 via Nuitee
L
Lisa couple gb
9
Excellent and clean. Smells lovely in the hotel too!
Pros:

Convenient location as it’s right in New Town Plaza, Shatin.
Buses and MTR accessible.

Cons:

No complaints really but did notice that this year that bottles of water were not provided in the rooms anymore.

2026-05-10 via Nuitee
C
chi chung extended_group nz
10
2026-05-09 via Nuitee
L
Lilian solo_traveller gb
9
2026-05-08 via Nuitee
J
Jacqueline family_with_children gb
10
Extraordinary , the beds were very comfy . WiFi was great. Good to entertainment . Overall one of the best hotels I’ve e
Pros:

It was very convenient to be right next to the mall and the mtr station.

Cons:

Staying at this hotel many times I think a loyalty scheme should be good

2026-05-04 via Nuitee
P
PINGLEUNG family_with_children sg
8
good experience and enjoy
Pros:

Location is very convenient, easy to take bus or train to city area. Room is clean and quite comfortable

Cons:

there was a ringing sound in the room from the sofa and the aircon area all the time, even though is not loud but really irritating

2026-05-04 via Nuitee
R
Raymond Wing lun extended_group gb
9
Good location, clean and friendly staff
Pros:

Location to shopping

Cons:

Laundry could be 24/7

2026-05-03 via Nuitee
L
Lichtenstein solo_traveller mo
7
Pros:

It was comfortable and in a good location.

Cons:

The breakfast was below average, we didn’t stay to eat.

2026-05-02 via Nuitee
Q
QIULAN extended_group cn
9
整体非常不错 超出预期
Pros:

楼下就是商场 吃饭逛街特别方便 房间很大 这次给我们安排的房间楼层很高 视野超好 还不靠电梯厅 很安静

Cons:

牙膏打不开 好难拧开
身体乳不亲肤不吸收

2026-05-01 via Nuitee
J
Jennifer solo_traveller ca
10
2026-04-29 via Nuitee