Best Western Hôtel Hermitage

Hotels
Best Western
8.5 (1749 reviews)
Place Gambetta , Montreuil-sur-Mer , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from outside
Overpriced amenities

Categories

Cleanliness
8.08
Clean and comfortable, but some rooms noted as having minor issues.
Service
9.05
Staff described as friendly and helpful in multiple reviews.
Location
9.09
Excellent location close to the heart of the town.
Room Quality
8.04
Spacious rooms with comfortable beds, but some noise issues noted.
Amenities
8.07
Decent size rooms with basic amenities; needs more attention to detail.
Value for Money
8.53
Good value but some felt certain things were overpriced.
Food and Beverage
8.58
Good breakfast with variety, however some items felt overpriced.
Overall Experience
8.55
Overall a very pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:10

Property Description

Luxurious Wellness Center
Indulge in relaxation at our fitness and wellness centre, complete with a spa offering rejuvenating massage treatments.

Modern Comforts
Experience comfort in every room with amenities like free Wi-Fi, flat-screen TVs, and private bathrooms, all easily accessible by lift.

Convenient Location
Located just 750 metres from Gare de Montreuil-sur-Mer train station, our hotel offers easy access to transportation and is surrounded by charming restaurants and natural landscapes.

Book your stay at Best Western Hotel Hermitage for a perfect blend of luxury, comfort, and convenience.

Important information:

Please note that the hotel restaurant is closed every Sunday and Monday evening.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8.5
Based on 1749 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
E
Erik couple gb
8
Comfortable,clean, lovely breakfast
Pros:

Great position ,spacious

Cons:

Separate restaurant

2026-09-16 via Nuitee
P
Patrick extended_group fr
9
Bon séjour
Pros:

Confort

Cons:

Douche dans baignoire dangereuse pour personnes âgées ou handicapés

2026-09-16 via Nuitee
L
Laurent solo_traveller fr
10
super moment
Pros:

tout

Cons:

....

2026-09-16 via Nuitee
P
Peter couple be
9
2026-09-16 via Nuitee
S
Séverine couple fr
7
Pros:

Le cadre et l’emplacement dans la ville

Cons:

Le personnel était peu avenant.
Le petit déjeuner n’était pas vraiment à la hauteur du standing de l’hôtel.

2026-09-16 via Nuitee
C
Carl couple gb
1
Very, very disappointing
Pros:

Checking in

Cons:

We were allocated the worst room in the hotel, above the kitchen smells and overlooking car park with constant noise of traffic on cobbles. Room was not that clean. For the money we paid - very, very disappointing. Despite emailing well in advance about restaurant - we never received communication back and when we tried to book on the day - it was fully booked. Overall - overpriced stay in a shabby room.

2026-09-14 via Nuitee
P
Philippe solo_traveller fr
10
2026-09-14 via Nuitee
D
Damien solo_traveller fr
9
Week-end à Montreuil-sur-Mer
Pros:

L'emplacement, l'accueil et le personnel. Le petit-déjeuner bien fourni.

Cons:

Une ou deux capsules de café en plus dans la chambre et aussi deux bouteilles d'eau au lieu d'une seraient appréciées.

2026-09-14 via Nuitee
D
David couple gb
9
2026-09-12 via Nuitee
G
GuyBriggs couple gb
8
Staff all really welcoming and helpful lovely bar area for pre dinner drinks
Pros:

I felt there was a good healthy choice of food hot and and cold with a welcome addition of nuts and seeds

Cons:

I really think it is unhygienic to have animals in the restaurant there were 2 very large dogs sprawled out over the floor by o r of the food areas making it difficult for guests to get by
If one of these dogs accidentally got stepped on and bit the guest who would be liable the hotel for allowing animals in or the owner not sure how that would play out in court

2026-09-12 via Nuitee
A
Aude couple fr
10
Bel établissement , class et calme.
Pros:

belle architecture, calme

Cons:

rien

2026-09-11 via Nuitee
T
Tobias family_with_children gb
7
Pros:

Location, friendly staff, convenient parking, round the back.

Cons:

Poorly signed parking

2026-09-10 via Nuitee
J
Joe couple gb
7
2026-09-09 via Nuitee
K
Kim solo_traveller gb
8
A restful stay
Pros:

We like staying at this hotel. It is in a great location to be able to walk over to the town or out to the ramparts ( the view from here is amazing). After a long drive it is an ideal stop over.
The staff are friendly and helpful. The room that we stayed in was comfortable. There were also very nice blankets in the room which gave a nice alternative to the quilt in the hot weather ( we just take the quilts out of the covers )The bar is very nice for a quiet drink. There is a lovely cat that seems to live here ( this was a bit tricky when we stayed with our dog).

Cons:

Nothing not to like.

2026-09-08 via Nuitee
D
Deborah couple gb
7
2026-09-08 via Nuitee
P
patrick emmanuel couple fr
6
séjour agréable, avec des marges de progrès possibles
Pros:

- chambre spacieuse et calme avec SAS d'entrée,
- emplacement au centre ville permettant de faire tout à pied.

Cons:

-) sol de douche très glissant sans barre d'appui ou siège,
-) absence de fauteuil dans la chambre : il y avait deux chaises peu confortables pour se relaxer

2026-09-07 via Nuitee
L
luc couple be
6
2026-09-07 via Nuitee
C
Chloé couple fr
2
Je ne recommande pas cet hôtel
Pros:

L’extérieur du bâtiment

Cons:

Intérieur de l’hôtel trop vieux et moquette avec énormément de taches dans la chambre et dans les parties communes.
Manque de professionnalisme pour la femme de ménage qui rentre allrs que nous avions affiché « ne pas déranger » sur la porte et après qui fait la chambre d’à côté en parlant très fort.
Quelques cheveux poils sur les draps et salle de bain.
Nous avions un mariage et nous sommes rentrés à 4h à l’hôtel et aucune lumière et la porte ne s’ouvrait pas… nous avons du appeler le standard en priant que quelqu’un nous ouvre… ce qui s’est passé mais avec une amabilité…
Le 4 étoiles est à revoir niveau propreté et vétusté…

2026-09-07 via Nuitee
B
bernard couple fr
8
Pros:

Bien

Cons:

Qualité des oeufs brouilles

2026-09-07 via Nuitee
G
Gill solo_traveller gb
8
Great stopover
Pros:

Another great stay at this hotel.
We were given a free upgrade to our room which was really nice
Staff very polite and helpful
Room was clean and comfortable
Hotel in good location with many nice restaurants in easy walking distance

Cons:

Not really

2026-09-07 via Nuitee