SureStay Plus Hotel by Best Western Rocklin

Hotels
•
SureStay Plus Hotel by Best Western
6.9 (1148 reviews)
4480 Rocklin Rd , Rocklin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast options
Cons:
Cleanliness issues
Room comfort and noise
Outdated facilities

Categories

Cleanliness
4.31
Multiple reviews highlight issues with cleanliness, including dirty carpets and signs of wear.
Service
8.78
Friendly staff and good service were consistently mentioned across several reviews.
Location
8.82
Conveniently located near the freeway and food options, positively noted by several guests.
Room Quality
5.27
Room comfort and condition were criticized, including outdated furnishings and noise issues.
Amenities
6.8
Offers decent amenities, but specific issues noted with some facilities.
Value for Money
6.26
Received mixed reviews indicating that while some appreciated the price, others felt it didn't match quality.
Food and Beverage
7.81
Generally good feedback on the breakfast options and quality.
Overall Experience
7.18
Overall guest experience was average with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 02:25

Property Description

Outdoor Pool and Free WiFi
Located in Rocklin, California, SureStay Plus Hotel by Best Western Rocklin offers a refreshing outdoor pool for guests to unwind. Stay connected with complimentary WiFi in all rooms, perfect for both leisure and business travelers.

Convenient Amenities
Enjoy a comfortable stay with tea/coffee facilities and cable TV in every room. The hotel also provides a free continental breakfast, ensuring a great start to your day. The 24-hour front desk adds extra convenience for guests.

Nearby Attractions
Explore popular attractions just a stone's throw away, including Sierra College, Johnson-Springview Park, and Westfield Galleria Mall. With Thunder Valley Casino and Lake Folsom in close proximity, there's no shortage of entertainment options.

Book your stay at SureStay Plus Hotel by Best Western Rocklin now to experience a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A refundable deposit is charged upon check-in. Please contact Heritage Inn Express Rocklin for more information.

The property allows pets with nonrefundable fee per stay. Please contact property for details.

The outdoor pool is closed until October 2022Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.9
Based on 1148 reviews
Cleanliness: 4.31
Service: 8.78
Location: 8.82
Room Quality: 5.27
Amenities: 6.8
Value for Money: 6.26
Food and Beverage: 7.81
Overall Experience: 7.18
J
Jasmine • couple • us
10
2026-04-04 • via Nuitee
P
Pavel • family_with_children • us
10
2026-04-04 • via Nuitee
K
Kim • family_with_children • us
7
Pros:

The breakfast was nice and the staff is very pleasant

Cons:

Only one TV in the room worked

2026-03-30 • via Nuitee
L
Leon • couple • us
9
Great to stay, we extended our stay for three more days.
Pros:

Location

Cons:

No issues

2026-03-25 • via Nuitee
P
Pavel • family_with_children • us
10
Pros:

All good

2026-03-23 • via Nuitee
K
Kayla • couple • us
8
Pros:

Clean and nice updated rooms!!

Cons:

Only downside was someone that decided to bang on everyone’s doors at 11pm… weird!

2026-03-23 • via Nuitee
B
Brenda • couple • us
2
Cons:

It’s smell like weed and cigarette inside the hotel people being loud at two in the morning. And noises coming from the bathroom vent.

2026-03-22 • via Nuitee
M
Mandi • couple • us
10
2026-03-22 • via Nuitee
L
Leon • couple • us
8
We booked two days and decided to stay three more instead of motel hopping.
Pros:

Location
Great selection at the breakfast bar.

Cons:

Television had seizures and freeze momentarily, very irritating.
No other distractions 👍

2026-03-21 • via Nuitee
J
Joseph • couple • us
4
2026-03-21 • via Nuitee
M
Meghan • couple • us
6
It could use to be updated
Pros:

Location

Cons:

The night staff some could use a little people skills others were very helpful

2026-03-20 • via Nuitee
J
Jeffery • couple • us
6
It was dirty
Pros:

It was dirty

Cons:

It was dirty

2026-03-19 • via Nuitee
C
Calderon • extended_group • us
6
Good
Pros:

Good

2026-03-17 • via Nuitee
R
Raja • couple • us
5
Average
Pros:

Breakfast good variety

Cons:

Smelling

2026-03-15 • via Nuitee
P
Pam • family_with_children • us
10
Pros:

Everything

2026-03-13 • via Nuitee
M
Montemayor • family_with_children • us
10
I’d definitely go back there again.
Pros:

It was clean.

Cons:

Nothing.

2026-03-13 • via Nuitee
K
K • couple • us
10
2026-03-08 • via Nuitee
H
Hillary • family_with_children • us
8
It was exactly what we needed to be away for the weekend
Pros:

The extra amenities in the room.. fridge, microwave and sink

2026-03-03 • via Nuitee
S
Shirley • solo_traveller • us
9
Great location and friendly staff.
Pros:

The location was great. Food places nearby. And they serve an excellent breakfast.

Cons:

No smart tvs so streaming was on your devices. The hot water valve had difficult time blending with cold water. Almost scalding myself.

2026-03-03 • via Nuitee
J
julio • couple • us
10
I like that they have coffe, water all the time
Pros:

Yes

2026-03-02 • via Nuitee