Tensing Pen Hotel

Hotels
Independent
9.4 (102 reviews)
West End Road, P.O. Box 3013, Negril, Westmoreland , Negril , JM

Facilities

Free breakfast
Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Incredibly hospitable staff
Great location away from crowds
Delicious dining options nearby

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 21:03

Property Description

Luxurious Amenities and Services
Indulge in massages, facials, and room service at The Lodge with beautiful ocean views. Enjoy complimentary continental breakfast and free Wi-Fi.

Convenient Facilities
Benefit from 24-hour front desk, laundry services, and free parking. Explore nearby attractions like Negril Lighthouse and Jamaica Beaches.

Comfortable Accommodations
Relax in one of the 25 guestrooms with free Wi-Fi, refrigerators, and private bathrooms with premium toiletries. Make yourself at home with daily housekeeping and in-room safes.

Book your stay at Tensing Pen Hotel and experience luxury and relaxation in Negril.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MBJ

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 102 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
Shanta
10
Pros:

The property is very beautiful, quiet, peaceful, and serene.

2025-06-24 via Nuitee
A
Ana
10
Pros:

It is a great place beautiful and the best of all great customers service very friendly staff I wish all Jamaica was like this place the price is the best part the food is incredible the drinks are great my room was the must beautiful room and very clean the staff is all great thank you all for the great time I will recommend this place to anyone who like to have a great and peaceful time

2025-06-14 via Nuitee
M
Michael Walter partner
10
Pros:

Incredibly hospitable staff. Great location away from crowds of 7mile. Stop at Murphy’s for their pineapple lobster, Miss Penny’s and Kool Vybez.


2025-03-25 via Nuitee
A
Allison
8
Pros:

Goergous property grounds and staff. Incredible location.
The room itself was dirty and unkept. Do not stay in garden room if you are looking for luxury. Food is meh.

2025-01-01 via Nuitee
C
Charlie
10
Beautiful views and resort
Pros:

Beautiful resort, we only stayed for one night and loved it, wish we stayed longer! The location is stunning!

2024-11-13 via Nuitee
M
matthew partner
10
Pros:

Tensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an amazing place to completely relax, unwind, and go off grid. If you like the bohemian feel and want to step away to another world, this is the spot. The natural beauty, combined with great food, and wonderful staff make this a hidden gem.

2024-08-31 via Nuitee
D
Dorota family
10
Pros:

A Magical Retreat - Tensing Pen Hotel

What a beautiful surprise! My husband and I travel extensively, and we believe that the hotel you choose plays a significant role in making a vacation truly memorable. I can’t say enough good things about the Tensing Hotel—it’s simply magical.

From the moment we arrived, it felt as though we had the entire place to ourselves. We stayed in a villa with an ocean view, and it was worth every penny of the upgrade. Waking up to the sight of the ocean each morning was nothing short of breathtaking.

The food at Tensing is exquisite. The quality, the menu—everything is prepared fresh to order by a talented chef. It’s a paradise, secluded yet sophisticated, with a design that beautifully reflects Jamaican culture.

We are definitely coming back! Beyond the hotel itself, the Jamaican people are incredibly kind and welcoming, which added to the overall experience. I don’t think this warmth is unique to just this hotel; it seems to be a hallmark of Jamaican hospitality in general.

2024-08-16 via Nuitee
H
Howard
10
Pros:

The place was quiet and unique. AC was cool and they cleaned up well after hurricane.

2024-07-13 via Nuitee
A
ALLEN T partner
10
Pros:

The staff are very friendly and helpful.

2024-06-11 via Nuitee
J
Jessica
10
Pros:

Amazing, romantic, beautiful place. Staff were awesome! food delicious.

2024-05-13 via Nuitee
A
Alyssa
10
What an amazing experience - Tensing Pen!
Pros:

Tensing Pen was by far one of the best resorts we have ever stayed at. The staff and team at the resort were friendly and personal. I went for my birthday and they all wished me warm wishes on the day. They went out of their way to make us feel like valued guests, something you don’t experience at a large resort. Their accommodations are wonderful and the location is a dream. From check in, to dinner to hanging out by the pool at the resort, truly an experience we will never forget. The Tensing Pen resort is the best out there.

2023-11-21 via Nuitee
C
Chrystal
10
Pros:

Everyone extremely help and nice, would recommend 10/10

2023-08-14 via Nuitee
N
Nadira partner
10
Pros:

I loved everything about Tensing. It took me 3 weeks to find this place. The hotel staffs were excellent including our driver Tony. My hubby and I had a wonderful time and the scenery is so beautiful. Thanks guyssss !!!! Def gonna recommend you guys to our friends and family

2023-04-29 via Nuitee
C
CHERYL partner
10
Pros:

Enjoyed every part of this resort. Quiet, intimate, great food, beautiful grounds, amazing cliffs, no beach beggars, friendly staff, 3 beautiful dogs on site, snorkeling and bridge jumping! Just a great experience and I will definitely go back and recommend.
If you are looking for a crazy drunken party scene you won’t find it here. If you want cheap all inclusive food you won’t find it here.
This is a place to unwind and relax. Perfect for what we wanted.

2023-04-21 via Nuitee
M
Michel
10
Pros:

Very relaxing and chill atmosphere. Friendly and helpful staff.

2023-03-28 via Nuitee
T
teresita partner
10
Pros:

If you want peace and relaxation, this place is perfect. Great scenery, quiet and beautiful.

2022-05-10 via Nuitee
V
Verified traveler partner
10
Pros:

The check in, the staff, the premises were all amazing. I wish I stayed here for the entire trip but everyone suggested that I split the trip between the cliffs and the beach. Truth be told, when I booked, they only had one night available. It was worth it. My god what a beautiful place! The views, the food and the staff. I experienced some homophobia in Negril but not at Tensing Pen. So thank you! I will definitely be returning!

2021-05-04 via Nuitee
S
Stacy
10
Pros:

We enjoyed our stay very much!

2020-12-19 via Nuitee
N
Nita
10
us Time
Pros:

The Staff was Amazing. It’s a place to spend quality time with your partner. No, tv on the property made it easy to spend time

2020-10-14 via Nuitee
A
Adrian partner
10
Pros:

I am in love with this place and I cant wait to be back in Jamaica to stay there

2020-10-10 via Nuitee