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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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Hiking
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Games room
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Snorkelling
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Currency exchange
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Mini golf
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Babysitting/child services
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Billiards
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Solarium
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Darts
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Hammam
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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ATM/cash machine on site
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Heated pool
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Indoor play area
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Kid-friendly buffet
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Evening entertainment
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Pool bar
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Salt-water pool
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Kids' club
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Nightclub/DJ
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Entertainment staff
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Water slide
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Tennis equipment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Key card access
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Mobile app for room service
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Themed dinner nights
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Happy hour
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Archery
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience spacious and bright air-conditioned rooms at H10 Rubicon Palace Hotel, each equipped with flat-screen TVs and satellite channels. Beach towels are readily available for guests, ensuring a comfortable stay.
Diverse Dining Options
Indulge in a culinary journey with 10 restaurants and bars offering a variety of cuisines. From show cooking at buffet restaurants to American specialties at The Steakhouse, there's something to satisfy every palate.
Relaxation and Entertainment
Unwind at the Despacio Spa with indoor pools, hydromassage beds, Turkish baths, and a sauna. Keep active at the gym or enjoy treatments at the spa. Children can have a blast at Daisy Adventure while adults can unwind at the pool bars or enjoy live entertainment.
Book now to experience the ultimate blend of luxury and relaxation at H10 Rubicon Palace!
Please note that only dogs under 10 kg are admitted, on request and for a surcharge.
When booking more than 6 rooms, different policies and additional supplements may apply.
Please note that À la carte restaurants require a minimum stay of 4 nights and reservation and it is subject to availability.
Please note that children over 12 years old are considered adults.
For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.
Please note that maximum occupancy cannot be exceeded nor modified.
Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Good afternoon
We spent 10 days at the hotel.
We found that the majority of staff were not friendly or hospitable. Probably our worst experience to date in Spain which a massive surprise. The Italian restaurant hospitality and attitude was extremely poor. A really bad guest experience.
The main course meal options on the half-board for lunch and dinner were extremely poor and the worst experienced of 20 years of holidays in Spain. Came across as a very low cost solution.
Drinking water was not easily accessible with limited locations. Paying for water during meal times was also a bridge too far and not inline with other holiday resorts.
Any other restaurant in the area completely outclassed the hotel on hospitality, friendliness, service delivery and quality of food.
I would not recommend the hotel or chain of hotel and will pass on my feedback to the travel agents in Ireland who recommended the hotel.
I didnt mention the feedback when leaving the hotel as we were pretty fed up.
The only great customer service was from welcoming staff, front desk, kiddies club and cleaning staff. Particularly the cleaning staff. They were amazing.
Kind regards
Steve
Le confort le personnel le buffet tout était parfait
The hotel was like a beautiful village, different pools, restaurants, bars, private gate to beach, shops, theatre. Really loved the setting.
Everything was clean, food was great, staff couldn’t have done more!
Tranquilidad de la zona adultos
El wifi del hotel mejorable
Abbiamo apprezzato molto la gentilezza e professionalità dello staff. Cibo molto buono con ottima varietà sia a colazione che a cena.
Avremmo gradito trovare bar aperti dopo le ore 18 per un aperitivo pre-cena.
Friendly staff, food was lovely , lots to do , room cleaned every day, staff couldn’t be more helpful
There was nothing I didn’t like
Las instalaciones comunes y el trato personal
La limpieza de las habitaciones y zonas comunes no es adecuada. Hay vasos y envases de comida por todo el recinto tirados por el suelo, sobre todo por la piscina infantil.
Respecto de la comida, muy monótona y calidad de un 3 estrellas .
I find that I have come back to this hotel again and again, it is the most consistently good quality I’ve experienced in Playa Blanca in recent years. Full size beds, bath, balcony, room service is completed on the button each day. Door facing out into the street gives a spacious feel to the rooms. Great choice of restaurants for breakfast and dinner.
It’s a little bit away from the main town, but easily accessible by car, bus or bike. Car park is long and narrow, so it’s typically a longer walk back to the hotel!
The Entertainment, Guest Services, Restaurant staff, Front Desk, Concierge, and Store teams continue to deliver outstanding service and have implemented improvements over previous visits. We also noticed a uniform attention to remembering personal preferences and proactively accommodating us, which is a testament to genuine care and professionalism and quality of service overall.
The place and the hotel are still wonderful, the weather remains consistently incredible, and service across all teams except housekeeping continues to be outstanding. While the overall experience was truly amazing as usual (15/10), the cleanliness issue was a minor setback in an otherwise exceptional stay.
The experience with Housekeeping marked a surprising decline - refitting the room with dirty towels (spots and all), not changing linens, not replenishing basic amenities, dirty laundry bags lying around for hours unpicked on the floors, 4-5pm cleaning schedules. All of these impact hotel hygiene at scale, so the dead roaches around the pool and on staircases and seeing maintenance staff carts stocked primarily with pest control sprays - all seem to indicate that the hygiene issues have spilled over across the entire establishment. The root cause is likely operational cost-saving measures (e.g. saving on external laundry services or amenities) rather than a matter of staffing efficiency (e.g. room floors were meticulously maintained).
The H10 chain has consistently stable reputation, so trust that these issues will eventually be remedied. However not maintaining basic hygiene in a 4 star hotel is unacceptable. Given the current global reduction in tourists, such neglect is also strategically questionable, regardless of any perceived cost savings.
Cómodo, amplio, personal de mantenimiento muy amable (solucionaron un problema en la habitación en cuestión de minutos). Buen buffet y variedad de piscinas, entre las que destacaríamos la piscina de agua salada climatizada.
En general algo de falta de limpieza, comedor y habitaciones.
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