WoodSpring Suites Bentonville

Hotels
WoodSpring
5 (264 reviews)
1201 Phyllis Street , Bentonville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Dirty rooms
Lack of amenities

Categories

Cleanliness
2.71
Multiple reviews mention dirty bathrooms and rooms, along with issues like cockroaches.
Service
6.18
Though there are some negative comments about staff, there are also positive mentions about helpful staff.
Location
6.72
Several reviews positively highlight the location, although not without drawbacks.
Room Quality
3.67
Reviews suggest the rooms need updates and improvements.
Amenities
5.7
Some positive amenities, but issues like no coffee and vending machine problems were mentioned.
Value for Money
6.66
Guests feel the price is reasonable for the location, yet some experiences diminish this view.
Food and Beverage
3.71
Lack of breakfast options highlighted as a con.
Overall Experience
4.68
Mixed reviews lead to an average experience conclusion.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:11

Property Description

Convenient Location
Extended Stay America Select Suites - Bentonville is ideally situated within close proximity to popular attractions such as Midtown Shopping Center and Peel Mansion And Historic Gardens, making it a perfect choice for travelers looking to explore Bentonville.

Comfortable Accommodations
Guests can enjoy air-conditioned rooms with private bathrooms and free WiFi at this 2-star hotel. Each room is equipped with a wardrobe, flat-screen TV, and complimentary toiletries, ensuring a comfortable stay for all visitors.

Family-Friendly Environment
With the availability of family rooms, Extended Stay America Select Suites - Bentonville caters to the needs of guests traveling with their loved ones, providing a welcoming and inclusive atmosphere for families to create lasting memories.

Book your stay at Extended Stay America Select Suites - Bentonville for a memorable and convenient experience in Bentonville.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: XNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5
Based on 264 reviews
Cleanliness: 2.71
Service: 6.18
Location: 6.72
Room Quality: 3.67
Amenities: 5.7
Value for Money: 6.66
Food and Beverage: 3.71
Overall Experience: 4.68
G
Ghulam solo_traveller pk
3
Pros:

Only location is good. I stay 3 nights. No change bedsheets, no clean durst been

2026-09-04 via Nuitee
G
Ghulam solo_traveller pk
3
2026-09-04 via Nuitee
K
Kerry solo_traveller us
10
Pros:

Affordable pricing.

2026-08-26 via Nuitee
C
Cobb solo_traveller us
10
2026-08-25 via Nuitee
J
Joshua solo_traveller us
10
2026-08-25 via Nuitee
J
Joshua solo_traveller us
10
Cons:

I had a bathroom with a shower head but there was no option to turn it on?

2026-08-19 via Nuitee
R
Rahul extended_group us
5
2026-08-17 via Nuitee
J
Julie extended_group us
10
Happy with everything
Pros:

Loved the location. Center to everything. Convenient, great staff, perfect for those who travel for work and gone for weeks/months.

2026-08-15 via Nuitee
Q
Quintarious couple us
8
2026-08-10 via Nuitee
Q
Quintarious couple us
8
2026-08-10 via Nuitee
A
Austin family_with_children us
8
great value
Pros:

easy check in, clean room.

Cons:

no breakfast, lobby closed at 10

2026-08-07 via Nuitee
T
Tony solo_traveller us
9
Pros:

Perfect for what I needed. Good location, clean and quiet room. Friendly staff. Walking distance to fast food. Great price. Not fancy, but nicer than a motel 6 .

Cons:

No in room or lobby coffee.

2026-08-06 via Nuitee
A
Allison family_with_children us
8
2026-07-22 via Nuitee
M
Malachi solo_traveller us
4
2026-07-15 via Nuitee
J
Justin solo_traveller us
10
Very clean and very quiet
Pros:

Everything and very close to restaurants

Cons:

Everything

2026-07-10 via Nuitee
S
Scott solo_traveller us
9
2026-07-04 via Nuitee
D
debbie solo_traveller us
8
Pros:

The staff was welcoming and friendly.
Access to our room was great.
Plenty of parking.
Close to dining, shopping, etc.

Cons:

The bathroom vanity wasn't enough room for two people to place their toiletries, etc.
Another mirror outside of the bathroom would've been good.

2026-07-02 via Nuitee
M
Megan couple us
10
Perfect after concert stay
Pros:

Easily accessible

Cons:

No issues

2026-06-29 via Nuitee
J
Joshua solo_traveller us
10
Ended up staying a few extra days and it worked out nice.
Pros:

I like the area.

2026-06-26 via Nuitee
A
Allison solo_traveller us
4
Do not stay here...
Pros:

Lucy the house cleaner was fantastic! Very willing to help.

Cons:

Well let's start with the checkin...
1: Waited for about 10 min before I finally decided to call them, lady answered, and said she be down in a minute. Okay probably busy cleaning no worries.
2 : The room... walked up to door it was open. Odd but no worries. Walk in first thing i do is pull the sheets back. Hair in the bed crumbs in the bed and stains... so now I started looking around the room cracks in the walls everywhere cock roach in the drawer. Only one I saw though will say. Then the bathroom door looked as if it had been kicked in could not shut it for the time I was there.
I saw a house cleaning lady outside so I stopped and asked for sheets. She said the reason it was dirty was because she hadn't cleaned it yet which is why the door was open! She said she didnt know why they would check me in to that room. Well Lucy very kindly gave us new sheets and even helped us put them on! Also good luck getting your TV to work!
Also DO NOT GO BAREFOOT my white socks where BLACK not even 2 hours in. Oh and maybe bring shower shoes nasty hair in the shower as well...

2026-06-15 via Nuitee