Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Charismatic decor
Cons:
Neglected amenities
Room quality issues
Value for money concerns

Categories

Cleanliness
7.08
Some reviews mentioned neglected state of the hotel and issues with room furnishings.
Service
8.55
Many reviews highlighted friendly and helpful staff, although there was a complaint about response to issues.
Location
8.59
Positive sentiments were expressed about the great location, close to local attractions.
Room Quality
7.04
Some rooms were described as worn down with outdated furniture.
Amenities
6.57
Concerns were raised about the functionality of the gym and other facilities.
Value for Money
6.53
Several reviews indicated that the hotel did not meet expectations based on advertised amenities.
Food and Beverage
8.08
Positive feedback on the tea and service at the bar, but no extensive comments.
Overall Experience
7.55
Mixed reviews with highlights on service and location, but dissatisfaction with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:01

Property Description

Luxurious Accommodation and Relaxation
Indulge in the elegant Moroccan décor of our stylish air-conditioned rooms equipped with free Wi-Fi. Unwind by the outdoor swimming pool or pamper yourself at our spa with a fitness centre, sauna, and hammam.

Culinary Delights
Start your day with a delicious buffet breakfast and explore our 3 restaurants offering French, Moroccan, and Lebanese cuisine. Treat yourself to snacks at the poolside bar or sip on cocktails at our chic bar.

Convenient Location
Just a 5-minute drive from Jamaâ El Fna Square, our hotel provides the perfect base for exploring the vibrant city.

Experience luxury and comfort at our hotel. Book now for an unforgettable stay!

Important information:

Upon check-in, you must present the credit card used to make the reservation, this rule is imposed by the CMI (Moroccan Interbank Center).

In case of early departure, the total amount of the stay will be charged.

Please note that when booking more than 7 rooms, additional charges, different cancelation policies and different payment methods may apply.

We would like to inform our Muslim guests that during the month of Ramadan, the included breakfast will automatically be replaced by "Sehour" as compensation and not by "Ftour".

A compulsory Gala Dinner is included in the Half Board rate for the 31st of December . The rates of the Gala Dinner are based on room type and occupancy (guests sleeping in extra beds will be charged separately).

Please note that the bar and the Spa are closed during the month of Ramadan.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 7.08
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 6.53
Food and Beverage: 8.08
Overall Experience: 7.55
M
Mohamed • couple • fr
10
Un excellent séjour, je recommande sans hésitation !
Pros:

Nous avons passé une très agréable semaine dans cet hôtel. Nous avons particulièrement apprécié la gentillesse, la disponibilité et le professionnalisme de l’ensemble des équipes, que ce soit au niveau des suites, du restaurant, de la piscine ou des autres services.

Une mention spéciale au directeur, très à l’écoute de ses hôtes, disponible et soucieux de leur bien-être.

L’emplacement est également idéal, à proximité des principaux centres d’intérêt de Marrakech, ce qui permet de profiter pleinement de la ville.

Une très belle expérience que je recommande sans aucune hésitation. Nous reviendrons avec grand plaisir !

Cons:

Rien

2026-08-08 • via Nuitee
A
Ahmed Yassine • solo_traveller • ma
10
Pros:

L'accueil et le personnel très serviable

2026-08-08 • via Nuitee
S
Souad • family_with_children • be
10
Top personnel aimable et serviable
Pros:

Le personnel et la proximité des lieux

Cons:

..

2026-08-07 • via Nuitee
O
Ouafqa • solo_traveller • be
1
2026-08-07 • via Nuitee
N
Nadia • family_with_children • ma
7
2026-08-07 • via Nuitee
M
Monia • solo_traveller • ma
1
2026-08-06 • via Nuitee
B
Boutouss • couple • ch
10
Top
Pros:

Tout est incroyable

Cons:

Rien

2026-08-06 • via Nuitee
L
Lamiaa • family_with_children • ma
2
C’est un hôtel à 3 étoiles si c’est pas 2
Pros:

Rien

Cons:

Le tout

2026-08-05 • via Nuitee
J
Jamal • solo_traveller • es
8
2026-08-04 • via Nuitee
B
Boutouss • couple • ch
10
Bonheur
Pros:

L’équipe l’emplacement l’architecture la cuisine de chef Jamal

Cons:

Absolument Rien

2026-08-04 • via Nuitee
R
Raimondo • couple • it
5
Locale poco curato , carenza di personale,
Pros:

Per un 5 stelle niente di speciale

Cons:

Tutto

2026-08-04 • via Nuitee
A
Alain • solo_traveller • sx
4
Mauvaise expérience
Cons:

Le service

2026-08-04 • via Nuitee
B
badr eddine92 • solo_traveller • ma
10
Pros:

⭐⭐⭐⭐⭐

Excellent séjour ! L'hôtel est très propre, calme et parfaitement situé. Le personnel est accueillant, professionnel et toujours prêt à aider. La chambre était confortable, bien équipée et impeccablement entretenue. Le petit-déjeuner était varié et de très bonne qualité. Je recommande vivement cet hôtel et j'y reviendrai avec grand plaisir.

2026-08-03 • via Nuitee
A
assia • solo_traveller • nl
7
Pros:

Prachtig hotel, zeer goede service, geweldige locatie, maar ik heb één klein puntje van kritiek: het ontbijt was mager. Ik hoop dat het de volgende keer beter is.

Cons:

Mooi hotel

2026-08-02 • via Nuitee
E
Ettouhami • couple • fr
1
2026-07-25 • via Nuitee
V
voyages • solo_traveller • ma
9
2026-07-16 • via Nuitee
S
Sam hamel • solo_traveller • us
10
2026-07-12 • via Nuitee
O
OMRAN • extended_group • ae
10
Pros:

Extra large pool and rooms quite hotel need for relax and spa

2026-07-04 • via Nuitee
S
SADIK • solo_traveller • ma
9
2026-07-02 • via Nuitee
R
RAOUIA • solo_traveller • ma
8
2026-07-01 • via Nuitee