Royal Mirage Agadir

the hotel is 4 star unfortunately it is NOT , the front desk staff were not helpfull,breakfast was ok,the manager in resturant was not helpfull, in the room there was NO tea making facilities,no padle bin,bath towel and hand towel were all discolour to brown instead white and the balcony door jamed.

From beginning to end the staff were tremendously friendly and helpful.
The breakfast was delicious each morning.
I enjoyed the pool, despite it being on the cold side, with ample beds and towels.
Perfect location , close to the beach , bars , restaurants, promenade and marina. Also it was ideal as all the trips I went on had hotel pickup.
It was excellent value for money in my opinion.
The room was very spacious with plenty of storage , a large bathroom , nice balcony overlooking the pool and I also had a sea view.
Some slight issues were the leaking shower , the bed was a little on the solid side for me and it was noisy at night at times.
Overall I would definitely stay in this hotel again.
Thank you to the staff for making my holiday so enjoyable.

The Royal Mirage is large, spectacular hotel close to the sea. There are wonderful views to be had, and a fabulous pool area which I enjoyed every day after breakfast - which was very varied, offering everything you could want: both cold and cooked options, meat, omelette, salads, fruit, different juices, and good strong coffee to start off the day. The staff are always polite, friendly and helpful.

I did try the evening meal on one occasion, but was not impressed - but when I saw guests enjoying dinner on subsequent days, I decided I may have just been unlucky.
There is also a lot of noise from the large and very busy road nearby, which was sometimes a nuisance.

I’m afraid the Royal Mirage is not as posh as it sounds! The pictures make this place look like a palace. I’m afraid it really isn’t. When it opened (maybe the 70s or 80s?) it was probably a very upmarket hotel, but those days are long gone. The whole hotel feels rather neglected.

Despite this, I have to say we enjoyed our holiday. In a funny sort of way, the hotel still succeeds as a place to stay even though it’s past its best. One advantage of staying here is that you don’t feel you are trapped in an all-inclusive bubble which is separate from the country you’re in. This hotel attracts visitors from all over and works for everyone.

While our room was quite spacious, it lacked facilities, some of which were promised in the blurb. No fridge or minibar. No kettle or drinks facilities. No iron or ironing board. Towels were provided erratically - strangely they don’t replace them when they clean the rooms, but separately. Quite often we would be without towels during the day, and I suspect they don’t have enough spare to replace them. Actually the towels (and the hotel beach towels) were a bit like the hotel itself - fraying round the edges.

Aircon was good, but the bed was rather hard and the single pillow provided was lumpy. No sign of the promised “pillow menu”. Having said that we still slept well. The toilet was temperamental and sometimes either didn’t flush or wouldn’t stop filling up. WiFi was erratic throughout our stay.

The hotel is quite well-designed, so all the balconies are private and shaded from the sun because they’re at an angle. But our view was over a rather unpleasant mess at the side of the casino, which is next door. There was constant noise from the dual carriageway next to the hotel which went on all day and all night.

Breakfast was unimpressive although there was plenty of choice. Coffee from the machine was pretty disgusting but hot chocolate came up trumps instead.

Staff were nice and some of the common areas quite impressive but really, this hotel needs a full refurb and somehow I don’t think it’s getting one. The hotel seems to be developing a restaurant area down by the beach and as another reviewer suspected, I bet the money is going there instead.

But I have to say the location is quite good - close to a lot of restaurants and fast food places, including the very nice Arômes de Paris and Beldi Fusion Kitchen. It’s also close to the beach, though the hotel does not have a private beach area of its own.

Fact is, you get what you pay for and this hotel was cheap. If you need another budget option, the Anezi Tower looked quite good from what we saw. The most luxurious hotels in Agadir are at the other end of the bay, the south side, the Sofitel in particular. It’s a lot more expensive, but you do get what you pay for.

AVOID THIS HOTEL AT ALL COSTS – RUDE STAFF & ZERO HOSPITALITY

I’ve been in the travel industry for years and own a travel agency, but this was by far the worst experience I’ve ever had in Morocco.

Upon arrival, the old man at reception was extremely rude and disrespectful to my wife and my 81-year-old sick mother. He demanded our marriage certificate in the most humiliating and arrogant way, speaking with no manners at all.

We had booked through an agency for two people, but he refused to add an extra bed, even though the booking clearly stated that an extra bed costs 250. Dirhams. When we explained politely, he just kept arguing like someone completely untrained for hospitality.

We came to this hotel as potential business partners — planning to recommend it to our clients — but after this experience, I would never send anyone here.

The hotel manager himself admitted that “there’s nothing he can do” and even said he “can’t wait for the old Receptionist to retire.” That says everything about the kind of management behind this place.

When we finally got into the room, it was a complete disaster:
• Unmade bed and dirty floor
• No electricity
• Blocked bathroom sink
• A team of maintenance people walking in and out for hours

What a disgrace to Moroccan hospitality. The management should be ashamed for hiring such rude and careless people at the front desk. They are destroying tourism and the reputation of this beautiful country.

I strongly recommend reporting this hotel to the Ministry of Tourism — it’s a shameful example of how not to treat guests.
Keep away.

Read the reviews and believe them cause it's just as terrible as previous guests describe it. My partner and I went on a four nights stay at this hotel for our anniversary and my birthday, we made a mistake in booking this hotel. The first room we were given was absolutely disgusting from the ripped sheets to the urine smelling bathroom, the receptionist was kind to change our room free of charge which was appreciated. The second room has better standards, as it appeared to be an executive room, however do not expect any coffee, tea, water or anything like that in the room (nor for any special occasions to be celebrated which is common for other all inclusive hotels we stayed in before). I did however find bugs crawling in the closet. The all inclusive is NOT WORTH IT, breakfast is ok. Lunch and dinner were for the lack of a better word APPALLING, no more than 4 choices of food and forget about your allergies meaning anything cause the food has no allergen information or name on any of the foods you are eating. We ended up eating out every lunch and dinner for the entire duration of our stay, no snacks available at any time. There was only one bar available to grab drinks which most times was left unmanned, pool bar is there but closed. I can confidently state that I would NEVER return to this hotel and hope that this review helps others in making the right decision to stay away from booking.

Hotel is not 4* it is dated. They are building 4 new restaurants on the main road. All the money is going there. So the hotel seems neglected.
We are half board. Wish we had gone B&B, as the standard of food is hit and miss. Sometimes, it is ok, other times cold and the same thing. The staff in the evening are unfriendly and not very attentive. They won’t take our plates away, until we go. They seem to be very attentive to the local people.
Morning breakfast is good with limitation. Staff are friendly and helpful.
We eat a big breakfast, as you never know what you are going to get in the evening!

The hotel is close to amenities. It is a good location.

I will write another review at the end of our stay.
Re other aspects of the hotel and excursions we have done.

I had a fantastic stay at the Hotel Royal Mirage! One of the highlights of the trip was definitely the animation team — they were super friendly, energetic, and always made sure everyone was having a good time. From morning activities to evening shows, they kept the atmosphere lively and fun for all ages.
The food was also really good — a great variety every day, with tasty options for every palate. Whether at breakfast, lunch, or dinner, there was always something fresh and well-prepared.
Overall, a great experience. Big thanks to the animation team for making the stay so enjoyable

Our stay at Royal Mirage Agadir was unforgettable! The rooms were clean, spacious, and comfortable, with beautiful views of the ocean and pool. The food was delicious and varied, with something for everyone at every meal.

The staff were incredibly friendly and professional, always ready to help with a smile. The hotel is perfectly located near the beach and offers a range of fun activities and shows.

A special mention to animateur Abdellah, who brought so much energy and joy — truly the heart of the entertainment team!

Highly recommended for anyone visiting Agadir

First night in a room facing the medina but it was terrifically noisy with traffic until 3am then the drilling renovations started in the morning. I requested to change rooms which was sorted after breakfast (management were very accommodating) but despite reporting the AC not working in the new room to the housekeeper, nothing was done. Also, long black hairs on the floor and in the fridge (not mine). The floors were not cleaned daily so all the dust from the balcony drags in.
Beds are very firm if you like that.
The water pressure comes and goes, sometimes the bathroom sink splutters out and the shower runs hot and cold and back again. The toilet flush tank leaks so you need to fiddle with the tap at the side to get it to fill. The housekeeper left me without floor towels on two of the days which made stepping out of the shower treacherous, but I did get a towel swan on day 3!
The breakfast is great if you like pastries and omelette but everything in the bain maries was cold. The fresh cheese and jugs of carrot and beetroot juice were welcome and delicious. On my first day there were some incredible olives but they disappeared the following day, never to return :-(
The spa and gym were not available but I wasn't offered alternatives elsewhere. Work on the hotel meant frequent noise from a circular saw. This, along with works on three sides of the pool area in adjacent plots did not give the it a restful feel.
Huge shout out to the pool staff and Animation team, as, due to their lack of children (there were children, but also mothers with them) they entertained me.
I understand that Agadir is undergoing huge transformation in preparation for the African Football thing but I'm relieved I wasn't staying a week or more.
Location was decent, with a short walk to the beach.

Everybody working there are nice and friendly. The food for breakfast, very good

I stayed in this hotel for 6 nights and was skeptical beforehand (this was due to reading reviews about how the ongoing construction had affected the stay of other guests, in which they advised to not visit this hotel) however the experience I received couldn’t have been better, every single member of staff was welcoming, kind , and happy to help whether it was the front desk staff, room staff, cleaners, room porters and the breakfast staff working. I do not know any of their names but everyone working there is a credit to the Royal Mirage and made me feel very welcome at the hotel no matter what hour of the day. On the 4th day of my stay I was faced with a slight inconvenience in which the electricity stopped working in my room, as a result I had to relocate rooms however the staff turned this around immediately and were very apologetic and transferred me into a new room swiftly. Finally, the rooms are well presented , bathrooms immaculate and the staff there make you feel like royalty , the hotel is in a great location too which makes it appealing to anyone who would want to visit agadir

La struttura è parecchio datata, ho evidenziato che durante il soggiorno eseguivano costantemente lavori di manutenzione che non andava assolutamente a disturbare la tranquillità, ho avuto qualche piccolo inconveniente che è stato risolto subito
Nel complesso le persone sono gentili, professionali e molto disponibili

We were looking forward to breakfast as we saw some good reviews about choice etc - however what we found was it was appalling - in all my years of travel I’ve never experienced anything as unpalatable as breakfast here!! Greasy omelettes, cold food that was in hot plates, very little choice, salad and fruit were ‘arranged’ on plates (looked like it had been thrown on) bread and rolls choice were okay as was the coffee and cold drink selection, the pastries were probably the best thing about breakfast.
Renovations were underway - no spa
Room was tired, it lacked the facilities one would expect in a 4* if mobility issues this hotel is not for you!
The two positives - the staff were polite and helpful and the biggest positive was we got to spend some precious mum and daughter time together 🤎

My partner and I didn’t stay here but we popped in several times for drinks to watch the sunset. Understandably, they don’t serve alcohol until early evening during Ramadan but are happy for you to use the pool out of season. Drinks are reasonably priced and come with popcorn, olives or mini tapas. Friendly bar staff and a clean bar, lounge and pool!

Greit hotell med relativt sentral beliggenhet og flott utsikt fra 4.etg

Arrived for 8:15pm and our rooms were not ready- apparently there was a problem with the electrics in our rooms, but the reality was the rooms were being renovated, so there was no electrical issue- the rooms were basic and had recently had a new bathroom fitted, as the grout on the tiles had not been cleaned off. Electrical wires hanging out , no fridge in the room, no bin or toiletries. My friends shower and toilet didn’t work, it did get fixed. These rooms were not yet fully renovated so why did they use them???
The door to the bathroom was not frosted and as soon as you open your room door you can see the shower and anyone in it !
Maintenance work ongoing - so drilling starts from 10am.

WiFi- works in the lobby, worked for 1 day in my room on the 2nd floor but then stopped for the rest of the stay.

Breakfast had a omlette stations, a fresh local bread station and usual cold and warm dishes. Other meals there was usually 1 each of meat, chicken and fish dishes. The desserts were the same pastry’s every day. I think most people choose B&B option as for the other meals the restaurant was virtually empty- hence why there isn’t a great selection. If you are used to Turkish buffets then you will be disappointed for the lunch and dinner. The food for dinner is freshly cooked and filling. the staff were great and chef would come out and make sure the dishes were well presented.

Lobby area is nice and has comfortable seating.

Location is of a main road and 5 mins walk, down 6 flights of stairs to the beach.

The main attraction here has to be the staff, they are wonderful and go above and beyond. It goes some way in writing the wrongs of the hotel during the renovation. Ali - porter, the 2 ladies cooking omlette and fresh bread went above and beyond and are a real credit to the place.

Pool was not heated but well maintained, smaller children’s pool and area to sit and relax-no issues with sunbed availability.,

Gym and sauna were out of order due to the renovations.

Once the work is don’t it has the potential to be a nice hotel but we were disappointed.

This hotel is a 2* at best. And, this is reflected in the price. Staff try their best under the circumstances. Breakfast is the same everyday and the hot food was served cold. Lots of bread, cakes and pastries on offer. There is an omelette station for hot eggs of choice. Ended up just having the coffee and tea.

There was so much noise in the early hours from the night club next door! Revellers made so much noise with motorcycles revving at that time making it impossible to get a full night’s sleep. I slept for 10 solid hours the first night out of that hotel - that goes to show how sleep deprived I was!

There is no Wi-Fi in the rooms - not in the room that I in. Reception staff promised to move me to a room with better reception but this did not happen for the week I was there.

There are renovation works going on at the hotel on some of the floors. This was not intrusive though the works carried on until 9pm on some days. The rooms are a good size. But the shower was a weapon in its own right!!! The water pressure was too much and some of the nozzles were blocked. Just needed descaling but the technician thought it was ok… This could have been because of the language barrier. Majority of the staff do not speak English.

The hotel’s location is very ideal. Close to the beach and the bus terminus is across the road.

The staff are amazing: Mr Saad, the manager, Mr Ibrahim, Mr Ali, Mr Hassan, Mrs Aziza who cleaned my room, all made the stay worthwhile.

Absolutely filthy hotel. We went for 7 nights of horror. Dirty beds, towels and bathrooms. Towels had holes. Only 1 socket in the room worked. Staff did not seem to care. The hotel is a complete misrepresentation online. Definitely not 4 star. Avoid at all costs!!

Tyvärr så genomgår hotellet renovering,
därav mycket pågående arbete med tillhörande oväsen.

Städning och Service var mycket bra!

Bra närområde med bra utbud och gångavstånd till det mesta.