Camelback Lodge & Aquatopia Indoor Waterpark

Hotels
Independent
8.2 (332 reviews)
193 Resort Drive, Tannersville, Pennsylvania, 18372 , Tannersville , US

Pets allowed

Facilities

Fitness facilities
Firepit
Arcade/game room
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Breakfast available (surcharge)
Arcade/game room
Ski-in/ski-out access
See all facilities

Review Highlights

Pros:
Family-friendly activities
Helpful staff
Enjoyable views
Cons:
Cleanliness issues
Maintenance problems
High charges

Categories

Cleanliness
7.69
Overall cleanliness could be improved.
Service
9.16
Staff was great! Especially Helen, who was very helpful.
Location
8.7
Convenient location with activities and restaurants nearby.
Room Quality
7.65
Room did not meet expectations; there were several maintenance issues.
Amenities
7.68
Indoor waterpark felt a little lacking, and several slides were not working.
Value for Money
8.14
Generally good value, but some charges felt excessive.
Food and Beverage
8.19
Some issues with food service timing, but staff were commendable.
Overall Experience
8.36
Despite challenges, the stay was enjoyable, especially for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:44

Property Description

Ski-In/Ski-Out Access
Complimentary Water Park and Indoor Pool
Dining Options and Poolside Bar

Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a complimentary water park and an indoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. You'll be on the slopes in no time with the complimentary ski shuttle.

Grab a bite at Trails End Pub & Grille, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Make your reservation now to experience the ultimate mountain getaway at Camelback Lodge & Aquatopia Indoor Waterpark.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.2
Based on 332 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
J
Jenishma
6
Pros:

The indoor waterpark was fun in the rain.

2025-10-13 via Nuitee
M
Michelle partner
8
Pros:

Expensive parking and no coffee in rooms. Pretty setting. Lot’s to do but expensive.

2025-10-12 via Nuitee
J
Jeanette family
10
Pros:

Easy check in. Rooms are clean and comfortable

2025-10-12 via Nuitee
K
Kathleen friends
10
Pros:

From the time we stepped on the property until we left. We were treated with smiles, all questions answered, from all adventures at camelback.

2025-10-12 via Nuitee
J
Jerome family
10
Pros:

Clean rooms, courteous staff, nice water parks, nice view!!!

2025-10-11 via Nuitee
W
Wayne
4
Pros:

Yes

2025-10-07 via Nuitee
S
Seema
10
Pros:

Yes

2025-10-05 via Nuitee
B
Brad
10
Pros:

Was an excellent experience

2025-10-05 via Nuitee
N
Niyah family_with_children
10
Pros:

Family friendly, Clean rooms and Staff was phenomenal.

2025-10-05 via Nuitee
S
Shania family
8
Pros:

Everything was great but they do charge for parking a night

2025-10-04 via Nuitee
S
Sharon family
2
Pros:

I booked a room through Expedia had already paid for the room and when I got there they try charging me the entire stay again. Had to speak with a manager that said she couldn’t do anything so I had to cancel my reservation and get another reservation under another name. Customer service sucks!

2025-10-02 via Nuitee
E
Erica family
10
Pros:

perfect getaway for two teens and two adults, tons to do, great staff, couldn’t have asked for a better trip!

2025-10-02 via Nuitee
A
alvaro family_with_children
10
Pros:

Excelente

2025-09-27 via Nuitee
A
Ashley
10
Pros:

Relaxing super calm perfect for a family getaway.

2025-09-26 via Nuitee
R
Rohan
10
Pros:

Was good all day long

2025-09-26 via Nuitee
J
Jaiashree family_with_children
6
Pros:

It was an okay stay prefer Great Wolf Lodge not much to eat onsite. The water park was very basic. Won’t be returning it.

2025-09-25 via Nuitee
Y
Yesenia
8
Pros:

Nice place

2025-09-24 via Nuitee
D
Deirdre family
2
Pros:

Came to the hotel and checked in at 3pm the room wasn’t ready and stated I would receive a text once it was. Two hours later and it still wasn’t ready. Since it was a week day we only had till 7pm to use the indoor waterpark, the only reason we were there. And only when we complained then our room
Was ready after 20 mins manager didn’t care brushed it off like we can only get what we can done no customer service what so ever ruined our little getaway will probably never come back to this location and we came 3-4 times already

2025-09-24 via Nuitee
J
Jennifer family
6
Pros:


Good: Front desk, water park, restaurant, stores staff were all very friendly. The hotel was very clean and it was very convenient to have everything right there.

Bad: Had the do not disturb sign on the door during my stay. On Sunday housekeeping attempted to enter my room unannounced. Thankfully the latch was done but they still were attempting. They did not stop till I went to the door and asked if I could help them. All they said was sorry. We had to go to the front desk to report this as we had no clue who was trying to enter our room. For a while I was scared to even try and leave the room. This was very unpleasant

Up till 11pm the people above us and the room to the right had children that would constantly run back and forth and yell in the room.

There were children also constantly running back and forth in the hallways.We did not report this cuz it says the quiet time is not till 11, it really should be changed to 10 and there should at least be signs that say no running in the halls

The dining at alta vida was not very good at all. I ordered a pork chimichanga. The waitress came back and said they were out of pork so I got the chicken. It arrived and the chimichanga was in a pile of oil or grease. Turned out there was a ton of cheese inside, more cheese rhen chicken actually. The chicken itself somehow was pretty dry and was like they just took a bland chicken breast chopped it up and stuffed inside. It just wasn't very good at all.

2025-09-23 via Nuitee
M
Mayeline
4
Pros:

Staff service was not great

2025-09-22 via Nuitee