Hilton Garden Inn London Heathrow Airport

Hotels
Hilton Garden Inn
8.2 (4673 reviews)
Eastern Perimeter Road, Hatton Cross , Hillingdon , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Good breakfast variety
Clean facilities
Cons:
Some outdated bathrooms
Inconsistent service
Rooms a bit smaller than expected

Categories

Cleanliness
8.01
Clean and trendy, but some bathrooms are worn out and need updating.
Service
8.48
Staff are friendly and welcoming, with some inconsistencies in support.
Location
9.02
Very close to the airport with good access to public transport.
Room Quality
7.47
Comfortable rooms, but some are smaller than usual and facing the road.
Amenities
8.5
Great gym and breakfast options, with some feedback on the need for basic amenities.
Value for Money
7.96
Fairly basic for the price, but good options available.
Food and Beverage
8.01
Good breakfast variety but inconsistent quality feedback.
Overall Experience
8.18
Good for an airport stay, with a mix of positives and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:37

Property Description

Convenient Location and Transportation
Located just minutes away from Heathrow Airport and Hatton Cross Underground Station, Hilton Garden Inn London Heathrow Airport offers unparalleled convenience for travelers. With easy access to terminals and public transportation, your journey is made seamless.

Modern Rooms and Amenities
Experience comfort and convenience in the air-conditioned rooms at Hilton Garden Inn. Each room is equipped with a spacious bathroom and essential toiletries. Whether you're relaxing at the work desk or unwinding in front of the flat-screen TV, your stay is bound to be delightful.

Dining Experience and Breakfast Delights
Indulge in a culinary journey at Jack's restaurant, offering a diverse menu in a contemporary setting. Sip on beverages at the stylish bar or explore the Wundermart shop for a unique experience. Start your day right with a delicious breakfast featuring freshly cooked waffles and omelettes.

Book your stay at Hilton Garden Inn London Heathrow Airport for a seamless travel experience and exceptional hospitality.

Important information:

The parking cost shown is only valid during your stay.

The H9 and H56 Hotel Hoppa Buses all stop at the hotel. The H9 is from Terminals 1, 2 and 3, and the H56 operates from Terminals 4 and 5.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4673 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 8.18
M
Michael couple au
9
Good short stay hotel if you’re transiting through London.
Pros:

Clean, friendly and helpful staff, extremely quiet.

Cons:

A lot farther from terminal 2 than I had expected but that was entirely my fault.

2026-08-29 via Nuitee
G
Giorgio family_with_children ca
10
Really a nice hotel, very clean, with staff very professional and friendly
Pros:

Spacious Room, very clean and comfy . Amazing Breakfast buffet

2026-08-29 via Nuitee
R
Richard solo_traveller us
8
2026-08-29 via Nuitee
A
Antoni solo_traveller gb
9
Fix your naming conventions
Pros:

It was conveniently close to the airport.

Cons:

There are two Hiltons with exactly the same name next to the airport. I copy-pasted the booking.com property name directly and still Uber took me to the location. Uber trip around the airport set me back further £40. I was the 3rd (!!) person that particular driver shuttled between those hotels for the same reason. The guy checking in next to me just did the same trip.

Hilton should think about fixing that, it is actually quite an inconvenience

2026-08-29 via Nuitee
Y
Yehonatan solo_traveller il
9
2026-08-28 via Nuitee
K
kim couple gb
8
2026-08-28 via Nuitee
H
hayat family_with_children nl
10
Heerlijke plek om even tot rust te komen.
Pros:

Alles. Het is schoon en het personeel is super aardig. Fijn dat er een mini winkeltje is

2026-08-27 via Nuitee
S
Simon solo_traveller gb
10
Great hotel
Pros:

Great location, really amazing reception staff.

Cons:

Waited 25mins in the bar for someone to take my food order, there weren't many customers but there weren't many staff either. Food did come quickly though when ordered and was excellent.

2026-08-27 via Nuitee
J
JAYNE family_with_children gb
7
Good location for a stay before Heathrow flight.
Pros:

Great location for an overnight stay before our flight. Room was clean and comfortable.

Cons:

Room only laid out tea tray for 2 people even though they knew we were a party of 3. So I had to go and request an extra cup, glass and tea coffee etc.

2026-08-27 via Nuitee
G
Gwyneth couple gb
4
Location great .. cleanliness of room poor and it was a very small room
Pros:

It was close to Terminal 5

Cons:

1st we were put in a room smelling strong of tobacco smoke and then we were more to a different room , but bedding was dirty this was 12.20 am before it was sorted after a long 4hr journey..

2026-08-26 via Nuitee
S
Sylvia extended_group ca
9
2026-08-26 via Nuitee
N
Nayyar extended_group dk
10
2026-08-25 via Nuitee
P
Pablo solo_traveller gb
10
Pros:

Everything

2026-08-25 via Nuitee
A
Ahmed Ejaz solo_traveller ca
8
Pros:

Clean room, and quiet although next to the airport. Staff was professional, courteous, and was knowledgeable. Hotel overall looked busy, clean, well maintained, and great location - 10mins to LHR.

2026-08-25 via Nuitee
L
Lesley extended_group gb
9
2026-08-24 via Nuitee
S
Sharon couple us
9
2026-08-24 via Nuitee
V
Vivian couple us
8
Pros:

Clean, affordable, friendly

Cons:

The names of these two Hilton garden Heathrow MUST BE FIXED. I thought this was connected to the airport and later realized that would have cost double per night. There is no easy shuttle, so an uber cost both ways needs to be factored in.

The room had a couch bed opened up instead of two beds, which was not expected and should have been evident in the twin bed reservation. Luckily my husband can sleep on anything.

The thermostat was set to 16C!!!!!! This is a total waste of energy and very uncomfortable. Please instruct staff to set this at 22C minimum but even better 24C. Unfortunately, the Daikin thermostat was set to Dutch interface and it was impossible to figure out how to raise the temperature or change the language (and i work with thermostats). Thermostats should always default to English or the staff should learn how to put them back to English. Luckily the duvets were for winter temperatures so we could sleep at 16C.

2026-08-24 via Nuitee
L
Lesley extended_group gb
8
2026-08-24 via Nuitee
S
Stuart Andrew solo_traveller gb
8
Pros:

Very handy location for Heathrow Terminal 5, which we accessed from the nearby Underground Station at Hatton Cross.

2026-08-24 via Nuitee
P
PETER couple us
10
Good.
Pros:

Breakfast was excellent.
Price for parking per night is too much.

Cons:

Parking price per night too much

2026-08-24 via Nuitee