Hotel AR Los Arcos

For a 4 star hotel I would expect a kettle in the room. The bathroom was clearly new but empty (no hangers for shower towels). No bidet either. Very comfortable bed and huge room.
The staircase smell of fried oil,not pleasant. The view is magnificent. Parking was good as well.

Habitación grande y limpia. Tuvimos un pequeño problema cortina ventana y la recepcionista de noche lo solucionó al instante. Muy buena atención empleados y la situación del hotel a 5 min andando del Acueducto.

Food at restaurant was amazing, lots of places to walk for shopping and food.

Pour un hôtel 4 étoiles, pas de bouilloire dans la chambre, climatisation bruyante qui ne faisait pas de froid. Connexion internet très médiocre.

El hotel ya lo conocia, pero la recepcionista que me toco era muy antipatica y lenta. El resto del personal es muy bueno, pero esta NO

Excellent accueil, grand parking. Proximité du centre-ville, Excellent restaurant sur place. Un sans faute.

Buen hotel. Habitación amplia y limpia. Todo perfecto.
Parking a 15€ (no está mal del todo) Toda la zona de alrededores es azul y los precios de los establecimientos solo para turistas, algo caros.

Nice hotel but a bit of a walk to sights

Large clean room with comfortable beds. Only a block from the bus station and a short walk to the aqueducts.

Excellent location, clean Hotel but Air Conditioning not working effectively.

On arrival the reception staff were welcoming, friendly and helpful. The room however smelled like an open sewer. As it was late and we were very tired after a long drive, we slept with an open window all night rather than going through the hassle of changing rooms. This room should not have been offered to anyone as, although it had been cleaned, the smell was evident immediately on entering and would have been noticed by the cleaners. This made our stay in this hotel unforgettable, for the wrong reasons. I assume the other rooms must have been the same as I find it hard to believe that smells from the sewer pipes came into just one room. If the breakfast and the reception staff hadn't been so nice we would have given a 1 star rating!!

Hotel em plena decadência, quartos com cheiro de esgoto insuportável quase não conseguimos ficar dormimos com a janela aberta, pegamos 2 quartos no quarto do meu amigo também estava cheirando esgoto. Atendimento bem antipático, o proprietário precisa decidir se quer continuar com hotel para hospedagem ou só alugar para eventos, fica tudo misturado recepção, sala de evento e hóspedes. A cidade é incrível e o hotel afetou nossa decisão de ir embora antes.

Good hotel with great location, near Segovia's city center. In general, the hotel needs to be updated/remodeled, thus it shouldn't be cataloged as a 4 stars hotel.

We liked almost everything but Segovia is kind of cold at this time, we got there after the restaurant was close, we were tired and in the room they did not have even a teapot so we can have something hot, the toilet cover was broken and we reported it but it was a Holiday and maintenance was not available to fix it, they offered another room but we had unpacked. We liked it very much and will go back again.

The front desk personnel were lovely. The restaurant staff was was professional.

The food at the restaurant was excellent.

Buen lugar

Muy bien situado y comunicado.
Personal muy agradable.

Great location, good quality

Todo bien, lo único un poco de ruido ya que la habitación daba para la avenida principal.

Me ha gustado la habitacion y el personal