Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Spacious apartments
Cons:
Cleanliness issues
Noise disturbances
Lack of adequate amenities

Categories

Cleanliness
5.38
Several mentions of unclean rooms, specifically damp walls and unclean conditions.
Service
8.35
Generally helpful staff, however, some issues were reported with lack of response to room problems.
Location
8.89
Central location with easy access to attractions.
Room Quality
6.84
Issues with room quality including noise and amenities not meeting expectations.
Amenities
6.87
Limited amenities provided in the kitchen; additional improvements suggested.
Value for Money
6.83
Perceived as overpriced given the inadequacies reported.
Food and Beverage
7.88
Breakfast vouchers and convenience were appreciated, though more offerings were expected.
Overall Experience
7.35
Mixed experiences but overall fair for the location and price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:43

Property Description

Luxurious Self-Catering Apartments in the Heart of Florence

Renovated 19th-Century Building with Florentine Decor
Experience the charm of Florence in our luxury apartments featuring typical Florentine décor and antique furnishings, set in a renovated 19th-century building.

Convenient Location and Modern Comforts
Enjoy the convenience of being near the S. Ambrogio food market and modern amenities like internet connections, air conditioning, and fully equipped kitchens in every room.

Ideal for All Travelers
Whether you're visiting for business or leisure, our wide variety of room types cater to all. Families and groups of friends will appreciate our spacious triple and quadruple suites.

Ready to immerse yourself in the beauty of Florence? Book your stay at MSN Suites Palazzo dei Ciompi now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2421 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 7.35
S
Samuela • extended_group • it
10
Pros:

Appartamento bellissimo e pulito.. la signora alla reception top

2026-03-14 • via Nuitee
M
Marco • family_with_children • it
8
2026-03-12 • via Nuitee
T
Tonia • extended_group • it
3
Pros:

La posizione è ottima, centrale e comoda per raggiungere negozi, ristoranti e attrazioni.

Cons:

La tassa di soggiorno non era inclusa nella tariffa indicata e questo non era chiaramente specificato nella prenotazione.
Nella mia esperienza, molte altre strutture includono già questa tassa nel prezzo totale mostrato su Booking, oppure lo indicano in modo molto esplicito.

Non è tanto la cifra in sé il problema, quanto la mancanza di trasparenza sul prezzo finale, che può creare disagio agli ospiti. Sarebbe utile che la struttura specificasse meglio questo aspetto nella pagina di prenotazione, così da evitare fraintendimenti con i clienti.

Inoltre, la pulizia lascia un po’ a desiderare.

2026-03-11 • via Nuitee
M
mari luz • extended_group • es
10
Finde de amigas
Pros:

Estaba cerca de todo,había restaurantes,supermercados.El tren que sale del aeropuerto te deja a 10 minutos andando.Muy recomendable

Cons:

No puedo ponerle nada negativo

2026-03-10 • via Nuitee
G
GRAZIA • family_with_children • it
7
Pros:

Posizione

Cons:

Dover uscire fuori per la colazione

2026-03-09 • via Nuitee
S
Speciale • couple • it
7
Pros:

La posizione e la camera erano perfette molto vicine a tutto

2026-03-09 • via Nuitee
S
Sofia • extended_group • es
7
2026-03-08 • via Nuitee
C
Cubas • family_with_children • es
7
Un apartamento cómodo para estancias de más de tres días
Pros:

Equipamiento de la habitación, parking, ubicación, personal muy amable.

Cons:

Ruido de maquinaria de la calefacción

2026-03-04 • via Nuitee
S
Simona • couple • it
7
Pros:

Nel complesso, la mia esperienza in questo B&B non è stata delle migliori. Il personale l’ho trovato piuttosto freddo e poco accogliente non c’è stata particolare attenzione verso il cliente. Inoltre, a mio parere, è risultato anche poco preparato.
La stanza, invece, era molto bella abbiamo soggiornato nell’attico, che è davvero suggestivo. Purtroppo però l’ho trovato trascurato e non particolarmente curato nei dettagli.
Ci sono stata solo una volta, quindi questa è semplicemente la mia impressione personale.

2026-03-04 • via Nuitee
B
Brandi • couple • ca
8
It was a great stay. We hooe to be back
Pros:

Loved the location, comfortable bed,and great views. Great breakfast

2026-03-03 • via Nuitee
C
Catia • family_with_children • it
9
2026-03-02 • via Nuitee
N
Nayelly • family_with_children • es
1
Cons:

We had a problem with the parking they don’t have a control of the number of places that they have. So if you come with car I don’t recommend it.

2026-02-27 • via Nuitee
G
GIANANDREA • family_with_children • it
9
Eccellente !
2026-02-24 • via Nuitee
N
Nikhila • couple • it
7
2026-02-24 • via Nuitee
G
Giuseppe • extended_group • it
7
L'accademia dell'ospitalità ☺️
Pros:

Ci è piaciuta la tipologia di alloggio. Siamo stati ospiti dell'appartamento Accademia. Molto originale

Cons:

Qualche zanzara purtroppo

2026-02-24 • via Nuitee
V
Victoria • family_with_children • gb
10
Pros:

What a fantastic apartment in an excellent location with outstanding views.

Cons:

The kitchen could have been better equipped. We struggled when washing up.

2026-02-23 • via Nuitee
M
MONICA • family_with_children • it
7
2026-02-22 • via Nuitee
B
Beata • extended_group • it
10
2026-02-14 • via Nuitee
S
Sara • extended_group • it
1
No comment
Cons:

Il Sapone non c’era, faceva freddissimo, puzza di muffa e di umidità
Stanza inadatta per tre persone!!

2026-02-14 • via Nuitee
G
Gerardo • couple • it
8
2026-02-12 • via Nuitee